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REPORTS TO: Reports directly to the Operations Manager
& S+ |' y4 }2 ^$ w, HPOSITION HOURS: 8AM – 5PM
E! O% M# k5 K. M3 J) _1 l- HEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
3 d+ ]" ]2 q C9 |2 _5 `LOCATION: EDMONTON, ALBERTA, CANADA, o/ Q1 H1 ~1 P7 [* P) g! `
DURATION: CONTRACT OR PERMANENT
+ d+ u. I5 ~" \: ]6 @SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.% F7 g1 j9 H( I2 h
8 E1 [$ x* O2 r1 ]RESPONSIBILITIES FOR THIS POSITION:6 D8 @. }, v0 L' A6 d
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
9 P5 [9 @+ t7 t6 w/ w5 r- e1 v0 O- K o Microsoft Windows NT 4.0, 2000, XP, 20039 i' L j5 S. V3 v$ k
o Microsoft Exchange 5.5, 2000, 2003& {3 @% q" ^% H
o Microsoft SQL Server 7, 2000
# A0 ?' L; h6 k0 n$ v" }( X o Microsoft SMS 2, 2003
: b# i" _5 ^( Q0 h* g9 |* `4 V3 q o Microsoft Operations Manager% K" C9 G* ?, e- w) |" V8 M# k. v
o VMWare Virtual Server solutions8 d4 d3 c# H$ B$ y* H! a7 G9 K T
o Linux based operating systems
* N& W$ v' ?) I* M( @. r9 Y o Sun Solaris operating systems1 _ n$ s8 B: J5 Y2 H
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
4 ?' n7 R J/ a: y, E# n• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.: }+ z. ~5 @0 U) J# _5 d! l6 L
• Proper and detailed documentation of all support and project related calls$ W" | s+ k. ]% }
• Administration, architecting, and technical support experience on the Microsoft Windows: ?$ ]" l, o) i- _9 C5 F
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft; K4 [+ d2 S% S
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.$ c! ]1 }: D: ^. B
• Advanced Cisco routing and switching and/or firewall configurations" P( d7 f( z1 }/ x0 y3 k; k
3 N% ^. g7 O( P; [- QSKILL REQUIREMENTS FOR THIS POSITION:
8 I8 A+ C8 L+ M, @; `/ i• 5 – 8 years hands-on IT experience L% Z2 l5 H+ c/ p+ D# E
• Excellent written and verbal skills1 Q7 m3 D/ W g' m: V P
• Ability to work in a team environment1 T7 M" ]$ z2 H% B7 [0 S
• Excellent organization skills with detail AND accuracy
$ q \9 X; v) p0 Z8 N• Excellent documentation skills with detail AND accuracy8 g `( |, [) H# ]. Z' I# a" i
• Certification should include some or all of the following:% |$ w# C/ [& |. v/ g& ?: G
o Cisco Certified Design Professional (CCDP)
& p: r; B3 m/ n& K. T3 O6 W o Cisco Certified Network Professional (CCNP), B: c! W+ Z, X' c- K, f
o Cisco Certified Internetworking Professional (CCIP)
. W' O8 P% c8 e6 Z# H! } o Cisco Certified Security Professional (CCSP): S2 n3 |4 q1 h- }* q( r8 U- W
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
. |- l4 _3 V+ m" L3 D o Citrix Certified Enterprise Administrator (CCEA)8 ]- R" x4 y8 e& e& l
o Any other professional certification designations are a bonus' o" g- X/ k/ m! h' h8 Q" e3 R1 g
• Ability to multi-task and manage multiple medium sized projects5 D- C' q, m$ |7 N3 v; X
• Ability to understand and deliver high quality customer service. K* o5 C* m: `" {. G2 q
• Advanced TCP/IP and internetworking protocol knowledge. S) q. c. t0 _+ ]5 w' Y( n. T) {( g
• Experience in IT operations and an actively contributing team member in project based work4 P9 T0 z4 o- t& l3 `- y( b
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.* L3 W: R3 g) `+ w. n" C4 ?6 @
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005: x3 D) ~7 \: y
• Have 4+ years of network design experience) j# q$ Z4 W1 x
• Have led medium to large sized projects
) n% X3 a( x+ G) c' v" [4 W( T2 s• A valid Alberta driver’s license is mandatory5 n; n8 a! g3 A W6 B0 r
• Clean enhanced criminal record abstract
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- Y, s3 T; K& n& P4 T+ LBring your knowledge and expertise to our team and contribute significantly to our fast growing
& H7 l B, P/ jcompany. Solid career advancement opportunities and superior benefits are some of the other
% m# \1 f- t4 G" vadvantages you'll find at Nirix Technology.
+ c7 C0 D2 a. H" _- a* RA career should be more than just work. Join Nirix Technology and make a difference.
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! H( Z/ L& L! F& GPlease send all resumes to hr@nirix.com. |
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