Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

$ i% W1 d" n. sType: Full Time
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Company Address:
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, v+ p6 a$ E: w- Z. s% Y. Y' @HaPe International Inc
199 Pembina Road – 2nd Floor
0 x) z# r6 ]4 `1 g  c' n/ m* @Sherwood Park, AB
3 P/ E% w) L; u5 n7 N) BT8H 2W8
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+ d( D* P; x' r0 M" W7 ^& X8 ]% }Job Description

3 e1 {9 L) U0 gRequirements:

' r3 c: L. u8 k. y) _4 }- Carefulness and Accuracy about data checking and data entry.
, v7 N0 l! q( X( T- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
4 V  C: H6 n- s: r$ L/ o- Excellent written and verbal communication skills.
: ^* H5 {1 s- y! ^- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
, y5 F1 y( G  P  |) Q- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
* Z9 Q# X8 w4 K4 L' X- Overtime may be require during Oct – Dec busy season.
  o* \4 e) _  x- Bilingual in Mandarin and English is required

  C# N) J1 k2 ?Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
2 i" L! i' y, `; N# \3 r! b- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
* U8 k5 ?& x! A5 R- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
; F" ~3 @* h: `9 e1 k- Ensuring the safe and timely pick-up and delivery of shipments.
7 M  z% q3 J- }: y! @2 [- Monitoring shipments, costs, timelines, and productivity.
* ?( B5 \4 Y0 V1 B4 o- c- Addressing and resolving shipment and inventory issues independently
" Y7 Q' }. {5 S% V- Submit ASN and invoice on Customer Portal in Time Manner.
+ y$ Z7 b; ~( }$ H' B+ D- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
# ~6 U% p9 u2 s, v7 S# p5 s- Point of contact with Factory in China
! a+ C! }2 W/ N7 a  w- Check Customer credit and fill backorders accordingly
* D3 k* K: U" K: T4 [. q- Communicate with warehouse for shipment shortage
# y! G+ j( P" q7 q- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
, w- e% e& {+ Y. W- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
* x! W% }# R! D# v1 T- Recommend most efficient means of transportation needs and procedures.
/ O* S- e6 O/ l7 c0 K8 M+ @9 K$ H- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
. [/ v" a: j) L2 @& ?( L- Collect scorecard metrics and ensure to persuade changes with suppliers.
, b' p1 R  [9 z( r9 X  u2 A- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
+ a) ]* f$ I& h+ V" \5 o- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
& `& y' J/ o1 p6 U! P$ ]2 ^! @- Identify best cost effective procedure of transportation.
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III.        Others:
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) S$ ^% ]  U7 w& `7 X" |6 V- Respond to customer & Internal team’s inquiries and ability to solve problems
5 G( u* D# q4 `' u/ v/ d# S- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
, Q8 |0 L. a! R& i$ S- v/ E  I1 y! k- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
: l- _. K$ `1 n* s- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
+ ~5 L  |5 Q$ P* s4 w8 |. }3 S# {! Q/ D- Assist Auditing’s request for Order Processing related procedures
, l4 Q8 p% Q: Q6 j7 l- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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