Hape International Inc.

33118188

/ j) f  \' x; Z4 o4 b0 X5 j% BPosition: Hape Order Processing & Logistic & Inventory Coordinator
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/ s8 q0 v9 P( h* ]' s) eType: Full Time
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Company Address:
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5 K+ |8 K8 Y2 e. GHaPe International Inc
; i6 _- G3 g& c8 d5 j7 O# C199 Pembina Road – 2nd Floor
! w( j( [$ {+ X2 X# FSherwood Park, AB
T8H 2W8

2 T' z! n$ ^, q+ H# ^' pJob Description
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5 ^( S- v' l! U% O  O2 J3 G- eRequirements:
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7 K7 @( j4 p4 m2 }! t# X! w( t- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
: ?' s9 W- j3 y' j, @( Y) c1 P- Could handle high pressure work and cold calls.
+ N8 R% p, `3 }; I5 E- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
6 i1 Q% h" Y+ u+ ~" M6 x- Overtime may be require during Oct – Dec busy season.
' T+ G$ D/ o5 F, X  j- Bilingual in Mandarin and English is required
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/ n# C% Q0 v( C$ S% BJob Duties:
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I.        Order Related
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3 F! ~( D9 [& [7 v6 Q- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
# i& p3 p1 g; n( n3 f" _+ Z) x; ]- Send orders to warehouse to process
: m' b+ P1 r/ q9 _6 g+ h- Communicate with warehouse if there is any special request or Inventory Shortage
7 Z1 |5 _% r! z$ i, w- u9 f- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
. D3 c) {" Z" o& w# S: E% ~* o- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
1 Q4 E4 R* F: `- o  \+ @- Communicate with warehouse for shipment shortage
9 t' f5 e. a7 t3 q* A* Z- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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- `/ H2 X, @+ Q0 Z/ MII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
4 n) k' q4 M# u( o+ q2 Z- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
. V' [5 u1 w, j8 C- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
# c3 X: a1 i& W+ Z! F- Develop and present status reports to improve and supervise logistics order performance.
$ u' |2 n/ N9 k; I- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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; q% M/ X+ v+ o& z# ?III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
8 H/ U4 N2 G$ z( _" t, W- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

! n- }3 D/ n- I; W3 g% [' zPlease submit your resume to info@hapetoys.com, thank you!

33118188

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