Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

  z3 K! }3 I) s# ~4 u/ d% gType: Full Time
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. J/ I4 l( T8 r* ]5 @4 y  cCompany Address:
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HaPe International Inc
+ \5 g8 G& L( R% ~- h7 ]199 Pembina Road – 2nd Floor
) f+ M; Q- F" e6 B/ iSherwood Park, AB
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( o$ G6 ~; Y" U4 fJob Description
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: c* k& y1 B. m+ y: C, }Requirements:
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- Carefulness and Accuracy about data checking and data entry.
: t" c+ P- J; m6 T8 M4 y- Attendance is key factor
+ H) S: A! R2 t& d/ k+ }- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
( Y: g4 k: Q" s* \. C, I- Excellent written and verbal communication skills.
9 T8 s6 j/ O0 H) _- T% G" r- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
3 {% I0 b2 ~. d4 L8 |8 V- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
# q" H( M% b% U6 @: R- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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2 B5 q( k% r2 n2 ?3 Y3 @Job Duties:
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7 ?  o4 n( b; `. B/ X; T; a( ?- M- j) UI.        Order Related

' d% v, y( w' e$ L4 `( c- Check order Accuracy in time manner
- Order Acknowledge by email
4 z: ^0 C6 w' ?% g& w- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
. B0 b* @- ~* r; }7 j1 [- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- ^, y, \) g/ b, N- Ensuring the safe and timely pick-up and delivery of shipments.
/ W/ r2 @0 M0 c2 e- f0 L- Monitoring shipments, costs, timelines, and productivity.
& M' Z7 y, l9 v$ c- Addressing and resolving shipment and inventory issues independently
% K- |" B& d1 T, d- Submit ASN and invoice on Customer Portal in Time Manner.
. l8 S# I& i" J- Submit weekly inventory update on assigned Portal
3 Z/ C- ]1 N  J# k8 b! V  r- Point of contact with warehouse for all related matters
1 j& J9 G! C# _* n5 T9 `$ n- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- V: U, Z" d# k# j0 Y2 O- Communicate with warehouse for shipment shortage
  L$ a( D* d# r: W- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
( e( ~7 a9 U6 M. O" L- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
( t5 [4 G$ P* X) D$ a- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
0 x7 [) A- E5 m2 J, Q- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
! _- E5 B5 F/ y' E5 g" H5 s7 [+ Z- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
, u$ o7 I" L8 _0 [- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
" O- W: d$ b2 ?+ c2 E- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
" o6 l$ O5 C+ ]3 Q- Assist Auditing’s request for Order Processing related procedures
5 Y1 d8 ]+ \6 l$ N# i- Customer Service and other duties as required.
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! J- `$ \4 i# T: }, c8 MPlease submit your resume to info@hapetoys.com, thank you!

33118188

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