Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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3 s+ t9 Q3 G/ i! a3 t& sType: Full Time

8 [% N+ e# ]: |Company Address:

HaPe International Inc
5 E  \$ ]& m, Y5 R199 Pembina Road – 2nd Floor
4 s: G6 b7 {1 J1 \; pSherwood Park, AB
( c. `# \4 i9 `T8H 2W8

Job Description

! D. L% ?5 ?. _2 Q& qRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
% W$ w- K4 ]2 f$ H- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
! |3 s/ H( [; N0 x# f( r% q8 }- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
! h* E2 ^7 [; A) q- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

3 q3 L: }3 {6 E8 Q" aJob Duties:

I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
8 K, B6 v/ N" M+ W! f- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
# _: `+ f( |/ [5 N. z1 l- Charge Credit Card to approve payment
3 f& h- |( V* T: w) D# m- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
% N) S: h9 c; i4 Q- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
  z1 I5 v. Z1 ?6 v% j: z- Monitoring shipments, costs, timelines, and productivity.
! m+ D3 e+ e2 l* a5 Y9 J- Addressing and resolving shipment and inventory issues independently
6 C* }3 y0 A4 E. h9 j3 a- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
# J3 B/ ]# M+ j& v( u$ A5 Y" W- Point of contact with warehouse for all related matters
9 G* w/ _- P& ]- Point of contact with Factory in China
# C- N/ ^' @; f6 Z7 L# Q- Check Customer credit and fill backorders accordingly
6 H6 v! H! v2 h* A- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
& i; H1 w( F9 E5 }" C% c- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
& s, x' N% D3 G3 }3 b& a( C- EDI accounts related work and others as required

/ I6 b+ b' \' t) tII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
' K# h6 g& u0 ~3 M) ^6 b- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
$ H1 u" W5 [% X; a0 W$ c- Collect scorecard metrics and ensure to persuade changes with suppliers.
& @) q& U% X+ H6 T- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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/ e. Y& ~3 [  F& Z. G3 l. KIII.        Others:

% R5 a/ g$ n$ W" i7 U6 }- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- l6 `5 a3 t( J: V# f4 d1 v, b. D- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
% L; [* `8 m0 p* [- Update system with Shipping information at order level
! C) [: M3 i( j$ i) Z- Assist Auditing’s request for Order Processing related procedures
+ K7 I6 `$ X1 `- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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