Hape International Inc.

33118188

2 V8 \4 Y8 h& k" ]: P9 n( }Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

6 h  U* Y( j0 k' `1 kHaPe International Inc
6 p3 m/ D: n( u: g8 j% B199 Pembina Road – 2nd Floor
  e& n7 E; {, [1 q5 |2 LSherwood Park, AB
5 B' J& M% `8 i) P$ eT8H 2W8
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Job Description
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; U0 D( T0 e3 RRequirements:
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9 \! Y& A$ c2 p% p+ n( O- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
) Y9 `( L" Q5 `' @2 Q5 K$ N- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
* V; r; F; D, L- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
. ^) t9 ?+ z5 d# |) g. s. q' Z- Could handle high pressure work and cold calls.
# W6 Y$ U. ?0 K8 M6 z$ W8 W- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

/ w3 U7 W% T1 [8 D, ZJob Duties:
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6 P9 j" V1 p% k. V' {3 y* LI.        Order Related
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- Check order Accuracy in time manner
8 y- I" {, i/ Q- Order Acknowledge by email
- Order Checking according to guideline
+ k7 r* n+ ^- G+ [/ M8 d8 d- Order/Data entry Accuracy in time manner
$ s4 _* O$ o6 Y2 I- Charge Credit Card to approve payment
; \6 b, C/ Q0 ]# w5 G- T" L- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
7 p6 Q. O( a, \6 {8 m- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
3 [( f8 d" s. l$ x" ^3 s  R9 m- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
% p" d8 C/ k$ J- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
: L" I; \% k# @; {- Point of contact with warehouse for all related matters
. \1 g$ e* i- j& D0 p# {3 q1 Q- Point of contact with Factory in China
3 O) o, C5 d% i3 |3 E& w: }1 L0 u! Y0 k- Check Customer credit and fill backorders accordingly
* E0 m0 @# V! M: ]- Communicate with warehouse for shipment shortage
7 w3 Q3 ^* l- v' ~- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
" \, _$ o2 n6 W* l- EDI accounts related work and others as required

II.        Logistic:

- z1 G$ H: P" ?  [8 _8 L+ S2 Z* d- Organizing and managing inventory, storage, and transportation.
6 H/ R; b8 i" b4 O+ k7 n: [- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
2 B- |" `3 w0 O5 W7 E& ?- Identify sensitive clients and interact special customer requirements with carriers.
1 ?; ~: u7 g" w( G* f# I2 t- Develop and present status reports to improve and supervise logistics order performance.
: o. x& {; B* L7 L: v+ p0 Z- Instruct carrier agents and supervise for ample action and results concerning transportation.
) i  R1 t0 F0 I5 e' w- Identify best cost effective procedure of transportation.

4 @& C& Q* Y6 T# f4 t! dIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
4 s7 Y5 _, j' [& k- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
# V( \: Q# x1 Z# w. {; I/ B4 I( y* ^- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
& i/ Q6 `! _' I% i+ W- Customer Service and other duties as required.
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% i, v/ [+ I, XPlease submit your resume to info@hapetoys.com, thank you!

33118188

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