Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
5 x2 t; r0 R# u; `# `: ?
8 c$ N! `, _! D* w7 |$ aType: Full Time

Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
1 ~+ j, }- i% u( a" U% A9 FSherwood Park, AB
T8H 2W8

( W" P5 I- E% r. ?9 @0 ]# CJob Description
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; p2 Y3 \6 u8 T3 J& @# QRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
: j4 ?' P* R1 o- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
+ m! p8 V: h- Z% t8 a. [6 }- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related

- Check order Accuracy in time manner
& g$ A% f" a. V  I. m" K- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
. X/ j6 S0 V9 Q0 Q; X& w6 T% `- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
/ c7 \5 F9 T1 o, }. w- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
+ t1 x" l* f3 }, ^- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
( u4 b! I# p( I7 ~$ @, ]- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
3 a4 X# w- Z; \+ |* k- Check Customer credit and fill backorders accordingly
' x7 G# W) z* w/ x- Communicate with warehouse for shipment shortage
! D! I8 N/ Q8 ?# S, S# t8 R, [  F- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
$ `7 [! e7 P' _9 A% v  G4 a- Collect scorecard metrics and ensure to persuade changes with suppliers.
' Y& _0 }* [: Q. K- Investigate alternative distribution processes effectiveness for definite customers as required.
& w3 g7 V$ n$ N1 U# A! X: I- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
7 X# n: @2 P6 Y& {' T& G0 d- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

" F1 E$ B, k- }+ u- m2 v( nIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
* |8 O1 A. P" a6 U7 F4 R: R5 J: {- Work out Weekly Sales Report
2 w) m  p; Z7 p8 B5 C6 f: c6 w- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
  b+ {6 }0 s6 ^; a- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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1 U6 e& v8 H4 S# x, B" Z% O) UPlease submit your resume to info@hapetoys.com, thank you!

33118188

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