Hape International Inc.

33118188

; _: V, F. O7 @/ GPosition: Hape Order Processing & Logistic & Inventory Coordinator

, @1 b) G  x* S7 ^8 o3 BType: Full Time
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Company Address:

% y. \( E# [7 n4 V  \HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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: q3 X3 ~2 [3 y% ZJob Description
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9 E7 u; X) t7 P' B3 ]* @Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
8 p4 b0 G0 P0 ^+ N; }) O# \- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
. [# l* s# U% X  E9 B. J- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
% g6 y1 L/ @4 x, E! |+ V5 t- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
& n6 b4 @4 A% e# m2 X5 x0 e- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
) l7 v. o% H4 d+ l- Overtime may be require during Oct – Dec busy season.
0 G7 g% V$ K8 b# ^2 B- d9 r- Bilingual in Mandarin and English is required

2 G# x( ~0 D6 Z5 A) `Job Duties:

I.        Order Related

/ A* C( N! f( Z( H- K5 c- Check order Accuracy in time manner
) p9 U: g2 \- C5 a# `2 w: y- Order Acknowledge by email
- Order Checking according to guideline
9 X6 k, X" S! y5 s1 N- Order/Data entry Accuracy in time manner
+ w" R: x* @! Z0 L3 F- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
/ a# t1 Z" {2 P8 x$ h- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
! o. ]: V% C  P4 _- Addressing and resolving shipment and inventory issues independently
4 D/ ]; a+ |8 j* E! Y- Submit ASN and invoice on Customer Portal in Time Manner.
/ [/ r% m) P# W, E' H3 t- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
! k" A, }6 O1 z9 X- Point of contact with Factory in China
- A+ Q8 o% C. N7 u5 y# C3 S" c- Check Customer credit and fill backorders accordingly
# Z) E$ j0 s4 W! I6 u/ X- Communicate with warehouse for shipment shortage
! x, Z) U  R1 C1 G# y0 H: Y! ~1 W- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
0 l, g9 r- q. S+ J- i- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
2 b/ U0 U* L, u. S- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
; o" z" _# I5 u/ S; [+ P  l7 m- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
. O: l9 K7 J3 C% s- X. a  A# Q% ^- Instruct carrier agents and supervise for ample action and results concerning transportation.
( B9 ], [. x2 q6 a- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
9 H/ \4 r+ h4 p0 v# |- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
% D. d0 B5 p# q2 ?' q- Y9 ]- Assist Auditing’s request for Order Processing related procedures
8 [5 g" N9 L; h: {& U4 b% n- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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