汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English
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' A* |% c; O! w; @6 r; ?% U" Y岗位名称：客服代表
. P, Y+ ~& [/ \$ Z% v企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
: ^, B# }' \0 w4 Q语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
/ X* \3 X8 D* {& h点击申请-Click here to apply
  l/ I% g+ f0 ^7 i/ D, O4 P如何申请
4 f6 u1 x  s" I7 C$ n  nHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

( T6 M4 a) L6 lKnowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
2 o$ t; n8 }, @( ?) j* k3 d% T9 F- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
4 G# m! ^- V! ~$ x( p0 o- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
& y- @" ?( r6 o4 U' G- Ability to multi-task, and work independently.
- Professional appearance and attitude.
$ w, O, e0 ~8 L( R2 I8 s; h- Previous customer service/banking industry experience an asset.
2 v& T5 W4 W: A% a- d* _2 a- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
) ~; R' O; e- Q: u- Cantonese and Mandarin language skills an asset.