汇丰银行-Customer Service Representative (12-month contract)

sinojobs.ca

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Position：Customer Service Representative (12-month contract)
4 J9 w* T: S6 X' W8 a, j& X9 K3 pWorking Location：Canada-Ontario-Toronto
7 I4 @4 u: v" E6 C" a7 O/ mLanguage: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
: v+ ^, C4 R2 T( V9 s* s' J工作地点：加拿大多伦多
& s  y+ Z2 q$ p语言要求：英语

; ?2 O2 h9 `8 F5 _How To Apply
8 L- E* L6 J- Y, r' R4 u# wHSBC only accepts the official application via the following link.
$ f( [7 _! W5 C. N点击申请-Click here to apply
如何申请
9 u6 R  h( v9 `+ B& n/ u( NHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
- Secondary school graduate
$ s8 C# H5 |# x4 g) j4 N, F- Minimum 6 months experience in a related role.
- Team player and development minded.
4 I0 }7 t5 x) F8 D5 g. B& x2 h- Strong communication (verbal and written), customer service, and interpersonal skills.
6 c$ l% n! s. A* L$ f7 C- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
0 i3 c1 ]4 v/ y. W- Ability to multi-task, and work independently.
& U4 v3 k1 J" s- Professional appearance and attitude.
7 V# S" L. u) U5 V( S' L1 T( {- Previous customer service/banking industry experience an asset.
9 C4 E. q! X5 R' A+ @- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
4 g: u) _+ O7 V( w( p- Some experience with conflict resolution required.
0 G0 Y! T' @1 j% g% w' g- Cantonese and Mandarin language skills an asset.