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We are looking for motivated and dynamic Assistant Store Managers who live and breathe Customer Service; team-builders with the kind of positive outlook that 8 _( l& I- d4 y+ _
makes their staff want to come to work.; m' w( u e, B
5 l5 O7 u& A4 o, Z+ c k( [$ RWe’re gonna make you an offer you can’t refuse! 5 i+ E( x; w. I# P- S8 j& {
• FREE movie and game rentals!
5 U# @( Y( m# Z. D• Fun and Friendly work environment
! [) a2 ?0 ?; W6 W% o" H• Competitive Salary plus bonus incentive( n7 N/ |# T, R; v$ ?6 O/ j
• Comprehensive Benefits Program
$ x$ V- \5 ]4 P* u1 G• Educational Assistance Program0 ?3 P) f* k( P- f
• Commitment to Employee Development and Training5 H3 {) r% P( D
• Purchase Discounts
( U6 q" D& r- F- k4 u• RRSP enhanced with employer match
7 W# _2 @% {, x4 ], q6 nThis could be the beginning of a beautiful relationship…
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POSITION SUMMARY:* W: B2 d$ L$ j) {
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• Assist the Store Manager in ensuring outstanding customer service and 100% program execution at a Blockbuster store.
; [9 K7 h7 N, u; x9 k1 ]Key areas: Customer Service Excellence, Operational Excellence, Financial Results.; E* m3 n8 ~6 r
• Lead by example-role model for the company service standards.
* y9 C; P5 i7 b5 E8 s3 R• Provide guidance, training, and direction to Shift Leaders and Customer Service Representatives.
; L" a2 v" \5 _7 l1 }• Assist in managing store scheduling system to ensure there is proper coverage for all shifts including days, evenings, weekends and statutory holidays.
" e+ W9 _& W" t( o• Assist in maintaining employee files and records.0 E; I, w. y, u- Q9 v( X% t
• Assist in keeping the interior and exterior of the store clean and organized.. T: r0 U6 M% }/ J4 c8 m% u$ o
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REQUIREMENTS:5 _ s9 G# e5 r8 z% v
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• Minimum 2-3 years supervisory experience within the retail, entertainment, or hospitality industry.
$ r2 N8 j) {9 c4 c% H$ {8 P9 d! }• Excellent verbal communication and coaching skills.- s$ u6 J8 v$ _0 V
• Working knowledge of profit and loss statements.! N3 x* f, [+ c" m7 Z# q3 ~4 B
• Strong administrative and organizational skills.
, U' ?7 J6 \' \( i/ o) c• Love Movies and Games!
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& _+ e1 c3 U/ H: u) uTo apply, please visit www.blockbuster.ca/careers – Make my day!
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We are an equal opportunity employer committed to workforce diversity. |
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