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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:
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发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only.
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2 c) R  H; L/ h4 Z' }1 a9 p' o" m) rHere is the 3-year dependability study:
3 _- i3 Y" @2 _$ L$ s4 |$ @7 Y(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)& J0 `8 M9 k  R; ?. I
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http://www.jdpower.com/corporate ... ase.aspx?ID=2006133. ^: E: K: g" E' m7 L3 t* A  I

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[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
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发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~# F3 h1 Q5 B! G& t- L5 l% o7 r3 M

( F2 B) y& \" W" q* T: n( w[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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