Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
. r% p: h) V" ]% O4 ]3 VQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
! b9 r+ ^$ U" j7 b5 ^2 `9 _Positions Available: 1
8 c4 C$ K9 S- S$ {6 T+ M2 `. fHours per week: 25-40
5 d8 r8 b0 T3 {2 a5 D2 xPosition Start Date: Immediate Opening
% f' f8 d  Q; |  UApplication Deadline: Jun 30, 2005
% _5 @' p* Q$ [, `8 _& KRemuneration: Salary/month -or- Hourly
' l/ y: J4 y2 k8 kMin:    Rate: 15.74
% Q( q* f* y3 u% h2 {Max:        

5 J( \5 H# G, n& e# ?+ b0 UApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
# K; i. i2 s% `7 ?. g6 i: L/ FNotes:  

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8 O! _( Y' E& D" DEmployer: TELUS
0 F- D0 A+ I/ B6 {Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
/ d! v$ K. L* T: H& BWeb Address: http://www.telus.com
  N0 n  b) g% Q" r) }Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: