Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
7 M; }1 u1 k$ iDuration:  
$ D9 x- b( L# Q6 O, EJob Type: PART TIME/FULL TIME
% i0 L; ?9 @1 q* K. ?Positions Available: 1
+ b+ a* I, q. n3 h# `5 fHours per week: 25-40
Position Start Date: Immediate Opening
4 j$ R3 o: ^2 k0 m6 I; @; E7 W; _Application Deadline: Jun 30, 2005
9 V$ Y( [% g7 v1 lRemuneration: Salary/month -or- Hourly
6 H( t7 c/ h' p+ z: a$ u9 o' {Min:    Rate: 15.74
Max:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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4 M/ i' J% ^- G" R8 ^8 q
+ H8 g) X. L2 _Employer: TELUS
9 N: Z3 x: b. CBranch: HUMAN RESOURCES
" R' w1 i/ G( t1 Q9 @Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
3 i3 d! t- k4 S# e/ p7 kPostal Code: T5J 0N5
' }2 ~- p* Y% |* K# L) fWeb Address: http://www.telus.com
* ]% j; t) r. k) y, PContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
8 e  w; Y8 A* c) l$ ~0 D+ GFax:  
Email Address: