Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
9 J. s# I; C$ I) p6 h1 AQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
. ?& c2 k2 o1 N/ b7 qHours per week: 25-40
2 O2 d0 b1 `. MPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
- r& C! B5 i5 l  Z. \  SMin:    Rate: 15.74
( |. p+ o$ u4 c4 Q! FMax:        

! P- `: ?% }$ H! T; C% ^" fApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
- _0 A) w3 x+ u3 Q2 ONotes:  

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Employer: TELUS
Branch: HUMAN RESOURCES
0 m- O  t& W3 y: J1 ?" Z) ?Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
! \* N) \2 M( X7 R6 i1 K0 x8 e+ g4 IWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
1 H9 B$ Z4 F7 q$ H" JContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: