Receptionist

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Receptionist
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, S) j( J" a/ g: ]) F! FThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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' `! Q) I/ {5 M  a5 ]; r# H% x; wJob Duties/Responsibilities:

, u) k% Y% t( x- W$ wReception
•        Greet and provide assistance to incoming visitors
3 ^) v0 S5 J- g) U•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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7 @; I4 S: T! Q6 n( a) lAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
, b, z( J* b; i3 u1 D•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
7 H0 V, H, q  G1 V•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
9 a3 S; s5 x+ k! `1 _0 ~* o•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
. I% L( ~+ v9 }; `7 I+ b" ]•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

# |+ u9 l  |7 M! N" K, M5 `  W•        Minimum 2 years office experience in areas related to office reception, and office procedures
  u" S8 r7 I5 ^+ H+ e4 k$ G+ L•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
9 y8 W6 G) K3 K5 H5 Z. R) z; z•        Excellent verbal and written communications skills
: E5 S. ]5 I0 b•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
7 `# P, k# s  d' X6 D$ N' z. G•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

! Y+ v# p; n2 _: ~' |9 }Closing Date: July 13, 2009

Please forward your resume to:
- T2 r% C; _; [/ w( }YWCA Edmonton
, J. ]# K6 ^1 Q5 m- CRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

& A/ x& V5 q5 g2 a) Y" OE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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/ K1 W. D# Y6 o( w4 V6 Q) XTelephone:  (780) 423-9922

; Y1 o9 n; y: S0 A0 B; `& K; n" \. xWebsite:  www.ywcaofedmonton.org