Receptionist

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Receptionist

( S$ ?" c, x) H0 U+ AThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

4 T5 Y# p, n- h6 e3 B' `* AReception
•        Greet and provide assistance to incoming visitors
! C; J. Z% `; L8 r' Q( p2 {1 Q•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

! V0 ~+ Z' W" y. g2 [% C' ^( @Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
3 I" }) Y6 \* J# o•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
2 h1 F9 R' D5 ~. G* w•        Accept and process registrations for participants or attendees at various special events and staff training
. C  I' S4 r8 N5 S/ P: ?: N•        Process payments for ticket orders and registrations
9 c( c! ?9 I% J- c7 W0 I0 [( X•        Assist YoWoChAs Outdoor Education Registration as required

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% B9 W/ T# Y3 {0 eQualifications:

  v" T, @, U  b4 v) O•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
; G7 r" `2 n! Q•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
0 g1 }, g0 v2 d2 U0 `2 U•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
4 Z* i- G2 O( l0 X  i•        Able to work independently
* S" P8 T5 R; p$ `8 s% {% A
Closing Date: July 13, 2009
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8 p, p8 H+ S9 }Please forward your resume to:
YWCA Edmonton
9 ^, h, b6 C4 g3 p/ ERecruitment Coordinator
- j$ F  [. J: ^- b2 Q0 I' f100, 10350 – 124 Street
( W( N$ Z9 @  l% e) a0 Q1 xEdmonton, AB
& e! W* |. I: O4 Q% f, r  W) vT5N 3V9

/ M* N1 w. |' U! Y, ?E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

- K3 c9 [7 {. D! n3 H0 c8 x. nWebsite:  www.ywcaofedmonton.org