Receptionist

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Receptionist

: {9 x, o2 K, W3 M: y1 nThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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0 L! z8 j6 y- H) m5 y- f0 m8 jJob Duties/Responsibilities:

4 N8 ?) I  V: i5 i' I0 r7 V- ~Reception
0 E: l3 f5 |6 Z•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
* S) F. a& _- \•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
  N% _% n* r4 s/ f•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
) }) W8 s; X4 R: l" N9 @. ]" C•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
4 T$ z4 {2 x: |  \: T% \' @•        Create monthly staff bulletin and prepare for distribution
9 i  F0 h+ z" N•        Assist Business department with weekly bank deposit and processing         payments
2 G4 I! ?+ d$ k$ m/ l•        Assemble and forward information packets as requested

0 E* Z8 Z& n* z; M' [8 k/ lRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


7 o( ]* U- D7 ^: w& f0 JQualifications:
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8 f, s% H4 x9 G7 i. a•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
0 m) j- v& E5 `# _0 e•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
( u3 W+ m( S7 a+ i: n•        Mindful of need for accuracy, detail and discretion
5 W- j1 I+ I1 m. ?, w# t•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
  `6 L! K& h  I% Q•        Strength in multitasking, prioritizing, and meeting deadlines
# B) F  A' H- y. ?8 ?$ L  z•        Able to work independently

. B4 i& O' X. g5 r1 VClosing Date: July 13, 2009
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Please forward your resume to:
( [5 m- j: I3 o6 w; VYWCA Edmonton
5 S+ L( n3 V9 [, R7 gRecruitment Coordinator
100, 10350 – 124 Street
; Z% I. W3 e! [$ ^6 gEdmonton, AB
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6 l* s* W* `, yE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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" }6 K: U3 X" ]( R7 j$ S, mWebsite:  www.ywcaofedmonton.org