Receptionist

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Receptionist
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1 z! E. p# b; F  f$ a- `. TThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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% |) i& v2 V) F- k  aReception
, z( z) |. [2 L! k) C8 D•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
( Y/ Y' j: T) c& T" M•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
; I% @& ?: @0 x. x•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
9 `" {+ c) [; y& _- I•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
4 f. V$ ^0 R6 s, V' g•        Update and maintain databases as assigned, including those for Fund         Development and Administration
. e9 `( J8 r& O( i•        Assist with task management for administrative volunteers
* i, [- y' g, r+ {0 _: D2 X•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
: Z+ }, m; q2 l8 l. ?4 B) E6 ]  `•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
* J3 ~* ?2 _) @/ H3 b0 \- l•        Assist YoWoChAs Outdoor Education Registration as required

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/ x- T, e8 T  s. r) }Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
! I) S% |! s- R: a$ S" C: J•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
# _% L! d- V. ~+ Z•        Skill in Desktop publishing is an asset
. a. ?0 z9 T' w6 v3 G•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
) }2 W: O  Z7 w8 c9 H•        Able to interact in a positive manner with diverse population
5 P8 d5 V4 V. F) b1 Q8 v0 K/ Q•        Strong customer-service skills
4 v* j# E; X$ z8 }•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
( X4 S( }9 b/ |5 }) JYWCA Edmonton
4 |8 s3 o# o, |) g/ G' MRecruitment Coordinator
100, 10350 – 124 Street
) z  s* Q' I; hEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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" G8 m' Y/ ]6 g* O) U8 N5 FTelephone:  (780) 423-9922
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( e/ `/ ?) k- D! t- O+ T& I4 IWebsite:  www.ywcaofedmonton.org