Receptionist

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Receptionist

' ~) [6 j8 B5 D1 aThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
0 B$ W+ A3 ~* R7 C•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
4 r  ?: O0 v! z•        Update and maintain databases as assigned, including those for Fund         Development and Administration
2 ?% o" ?& M  s# E8 x•        Assist with task management for administrative volunteers
9 Q% x+ b( d8 T5 H+ o- ?•        Create monthly staff bulletin and prepare for distribution
$ F9 h' a+ \& m•        Assist Business department with weekly bank deposit and processing         payments
* E3 \4 X& Y7 C) }* B7 f3 g3 U•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
3 w0 s; K0 [9 J( i8 v•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
; ~7 t3 b3 W0 z  G4 y1 W$ e0 a5 s•        Skill in Desktop publishing is an asset
. i6 S+ e' m, s$ C2 W•        Excellent verbal and written communications skills
" `. E/ r# Z) [7 h•        Mindful of need for accuracy, detail and discretion
% X! z% G/ Q$ Z+ h0 B1 l•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

6 T/ b5 M, z; L% n* J  [5 u$ D0 EClosing Date: July 13, 2009
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Please forward your resume to:
; i( p3 R8 }  |+ b/ NYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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8 y5 @7 s4 f& X3 uE-mail:  recruitment@ywcaofedmonton.org
2 S- u6 Q- g2 E6 v" u& qFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org