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丰田承认换踏板不一定能全部解决加速问题 n! X3 H* r) q0 Q! u# t( o3 O" Q3 d: `
By LARRY MARGASAK and KEN THOMAS+ u: x# o; h0 S
Washington (AP) -- The president of Toyota's U.S.
$ D! a$ \! \# {3 b% |operations acknowledged to skeptical lawmakers on Tuesday that. O/ _ c8 j/ m% A1 Z5 ]# e, m
the company's recalls of millions of its cars may "not totally"! k2 x. _3 `0 b3 V) t$ X
solve the problem of sudden and dangerous acceleration. Y& L( f! I( V- {( @
"We are vigilant and we continue to look for potential. w- y, e- e; ^# J b
causes," Toyota's James Lentz told a congressional panel.
1 F) N7 a( X/ _# R* D$ A" ~4 aHowever, he repeated his company's position that unexpected9 H" T* U( J5 u* M4 @
acceleration in some of the company's most popular cars and
% O/ E+ H" _) ^4 u7 l( Rtrucks was caused by one of two problems -- misplaced floor1 [$ |/ x$ {; ]; r: _. k! n/ ]* @
mats and sticking accelerator pedals.- Z7 S; E3 Q6 U; ]. k# `
He insisted electronic systems connected to the gas pedal. L0 i& z/ z/ h2 k2 X
and fuel line did not contribute to the problem, drawing sharp# O H" F+ s9 ?1 R P
criticism from lawmakers who said such a possibility should be6 K* ^' u! y: f6 a3 K# V/ t }/ _+ I
further explored -- and from a tearful woman driver who could
! k6 Q7 ?' ~* a5 Nnot stop her runaway Lexus.5 X Q* |3 I4 v, I3 h5 c1 \, Z( U
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
4 S. R I+ ?' C$ ZTenn., said at a congressional hearing. Then she added a second g# C7 g! p: ~4 J
"shame on you" directed at federal highway safety regulators.7 t! b, W! x% y# i
Texas Republican Rep. Joe Barton cautioned his colleagues/ h0 o, y0 u j3 p$ i
early in the hearing against conducting a "witch hunt" and said
- Y! j( `( {+ X0 E: W" w0 O- c"We don't want to just assume automatically that Toyota has
0 o2 h; S. S9 udone something wrong and has tried to cover it up." But midway
8 k' r, a; H( L# d2 `$ z" ]through Lentz's testimony, Barton said of Toyota's/ m' N d3 a; ]+ V. L2 M2 ~
investigation of the problems: "In my opinion, it's a sham."
: D3 Q3 z9 ]4 d" P }' SLentz said the company had not completely ruled out an+ p' D0 q; f4 F0 Y% z
electronics malfunction and was still investigating causes of
I) f$ E' d. }: }' v- R6 x, ]the sudden acceleration. Still, "We have not found a& h0 f0 ~6 G3 E4 O
malfunction" in the electronics of any of the cars at issue, he! I: ?, }* O$ r0 a
said.
& P- v/ }. n) y5 @. l$ uAs to Smith's harrowing story, "I'm embarrassed for what
! A) c1 w9 D# ?1 U* J% Bhappened," Lentz said. "I want her and her husband to feel safe# B( E- k( ^' I' g/ @" U
about driving our products," Lentz said.
) Y% z4 J' b2 S8 \2 gThree congressional panels are investigating Toyota's, `( Z( ?, m* P) L" U$ ~5 A
problems, which affect a huge number of Americans. Toyota has
9 k) Q7 M. ^" W4 W C! T: trecalled some 8.5 million vehicles worldwide -- more than 6
) A8 h# s* a1 n7 k# jmillion in the United States -- since last fall because of
' `9 U, H: D! y% g4 D4 R5 J5 Junintended acceleration problems in multiple models and braking+ {$ `% T( I+ Z, v
issues in the Prius hybrid. It is also investigating steering
0 d9 z3 {; I) l" ], `concerns in Corollas. People with Toyotas have complained of/ u- X4 N. K8 Q& N
their vehicles speeding out of control despite efforts to slow& h. x y7 d7 w' e6 I
down, sometimes resulting in deadly crashes. The government has+ u7 }+ C% a8 }4 Z
received complaints of 34 deaths linked to sudden acceleration9 @6 L; H( m( z$ i) J
of Toyota vehicles since 2000.5 Z# i! |1 V5 S: d/ r& b
Lentz, who choked up while discussing the death of his own
3 A9 b. X" _2 i4 q5 ?brother more than 20 years ago in a car accident, said he
9 S' l# J6 _& h# K$ s) Y- \' eunderstood the pain.3 y( p* h* B, H4 F
"I know what those families go through," he said.0 f. @, d1 l* t, y" J% l9 t! j4 s
Lentz has said in the past that he was confident Toyota's0 u/ w) I+ Q$ N- ] M; }
fixes on the recalled vehicles would correct the problems. C4 ?8 w" _; y) g" B% p
But when pressed by Energy and Commerce Committee Chairman! [' U. t5 L+ w/ B3 l$ W& T
Henry Waxman, D-Calif., on whether the two recalls Toyota put
: S$ a# U( C, Uin place to deal with the issue would completely solve it,
" z! h8 C" @9 u n: S3 pLentz replied: "Not totally."
, k' f+ `/ |1 V; ?) B! ZStill, he said chances of unintended accelerations were: ]; s5 R; E A
"very, very slim" once the recall was complete. Lentz also said
N2 n% ^1 @ h L ]) qToyota was putting in new brakes that can override the gas7 n! X6 X& g z. m
pedal on almost all of its new vehicles and a majority of its
' n+ g8 R' ]. [- [vehicles already on the road.& W0 H* [8 K% j7 d. B# T
Meanwhile, Toyota president Akio Toyoda, who will testify4 `5 g8 U- b9 f" ]
before a separate panel on Wednesday, said he took "full
A' H: p% `, d9 t1 e$ ?7 h' Wresponsibility" for the uncertainty felt by Toyota owners and# S! i* o6 A! D0 b) l1 d, l
offered his condolences to a San Diego, Calif., family who were: P5 ~. p5 s9 s J8 ~
killed in late August, reigniting interest in the problems.' B7 k1 X. k# O$ V) B1 F( b
"I will do everything in my power to ensure that such a8 y! O* d; C0 B4 ]7 t6 c/ D
tragedy never happens again," Toyoda said in prepared testimony
2 p. M& Z H& \9 S% x( Y# d3 W: m" zfor Wednesday's hearing to the House Government Oversight5 u/ q3 w+ [6 v8 [: Q0 S4 }+ z2 e
Committee. "My name is on every car. You have my personal
, c, j3 H& H4 y2 t4 vcommitment that Toyota will work vigorously and unceasingly to; p, b" f- t4 M- i$ d8 Z9 v
restore the trust of our customers."+ q) X+ ~$ d9 Y9 m
Lawmakers heard a brief, but riveting, deion from/ w# R) n( a5 {
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
" {% ^- {+ L7 w$ f, Xzoomed to 100 miles per hour as she tried to get it to stop --
' f" |# L! D) {- b+ B9 zshifting to neutral, trying to throw the car into reverse and) ]7 W4 f" N: B0 y1 l
hitting the emergency brake. Finally, her car slowed enough3 ^$ D6 V& B, V( V* @
that she was able to pull it off the road onto the median and2 L7 u% p* H) g4 f1 H
turn off the engine.. E' e5 T% u8 D6 N, F
Fighting back tears, she described her nightmare ride of" u' R2 t. Q6 L- K6 M0 h
October 2006, calling it "a near death experience."
$ u$ |" t+ E$ k( P d* m, e S6 v3 E"After six miles, God intervened" and slowed the car, she, h) Z5 e9 w! @1 C$ {- f* K8 `
said. She added that it took a long time for Toyota to respond4 P% W% E0 }2 W% e3 y
to her complaints.% p0 f4 ^1 j6 W! h2 G7 i8 \
In an often contentious full day of testimony, lawmakers
) v! `# Z0 _4 q! i, h$ qreturned again and again to the question of whether electronic
# `+ R+ a5 C! U) H# n l/ f+ cmalfunctions may have contributed to the speeding cars.% P# i/ W- J( E' n( P' ^5 s
"We are confident that no problems exist with the electric* S! E6 w$ ]4 i) \$ Y# Z
throttle control system in our vehicles," Lentz said. He cited7 m% q3 v, n; v! `: }
"fail-safe mechanisms" in the cars that were designed to shut
' g" P* L- E% e o% F7 p$ }off or reduce engine power "in the event of a system failure."
' }! Y3 `) k8 `! YTransportation Secretary Ray LaHood told the panel in
5 |0 v; V# j8 X. @" Wprepared testimony that possible electronics problems were5 x( {% [6 `! N' l: X& |, }' r+ E- c
being looked into by his agency. He said the company's recalls% H1 b6 a+ ~, X) b$ N3 V4 k6 v0 X) a
were important steps but "we don't maintain that they answer
; v' M! e/ S+ u) j: Vevery question."7 b: Q3 Y4 |, q$ Z* y( f! h
Toyota hired a consulting firm to analyze whether
' U) F! N2 o7 g3 h7 _" pelectronic problems could cause unintended acceleration. The4 j$ \. g; b' p" P1 R
firm, Exponent Inc., found no link between the two. But( L% ^3 ~5 Z: X- p* G7 f: a
committee investigators said the testing studied only a small
' t1 Y0 C! F1 r) Znumber of vehicles# q( @- j& i7 }
Tracking down an electrical problem can be far more
0 E& f$ b; D5 gdifficult, expensive and time-consuming than finding a
8 j7 F+ R. _& r( N+ O4 i. Xmechanical problem. Electrical problems can have more than one
! e- Q6 b. f- O* s' g/ Q6 {: y9 [source, and they can come from inside or outside the car.2 a+ t7 Y) R, [9 N4 w( p
Mechanical problems often leave clues such as physical damage,
9 G3 u# y! t, v% Y$ [where electronic troubles can be hidden in software or leave no! J3 }7 \: m/ {% C" [" l* J, Z
trace at all.4 n# T7 g! C% ~5 e0 m2 \1 m& d
House investigators who reviewed Toyota's customer call
2 s \- G0 }3 n. w8 z% ]database found that 70 percent of the complaints of sudden
8 H6 B( e1 t5 O+ Racceleration were for vehicles that are not subject to the$ I9 s' `8 S: Y7 A2 ]+ g
recalls over floor mats or sticky pedals.
# X* {# P2 H' {+ k2 {Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
1 Q+ ]2 J# O/ p; [. Lsaid Toyota "misled the American public by saying that they and' n) G! k2 v3 Y1 I4 Z1 F/ P) H$ b
other independent sources had thoroughly analyzed the8 ^, O% v" u" ^7 D
electronics systems and eliminated electronics as a possible
! I- m6 j2 U) ^- o' |cause of sudden unintended acceleration when, in fact, the only
, n% L% K% @% H6 h+ fsuch review was a flawed study conducted by a company retained
' f7 [; S3 u9 i4 P6 h' Xby Toyota's lawyers."
7 ?9 o+ E0 R8 S5 F: j0 k. l( qLentz apologized anew for the company's slow handling of
$ e$ F. y3 G& L1 C! Bproblems. "We have not lived up to the high standards our% ^0 u' O3 @% _
customers and the public have come to expect from Toyota," he. Y0 V1 | G" j6 B3 |. A. W! U8 m
said.
3 c* f% L- _' J1 J"Put simply, it has taken us too long to come to grips with
X0 U9 x! P& S9 q! ~0 wa rare but serious set of safety issues, despite all of our8 e* Y- w$ t' d/ _0 [
good faith efforts," said Lentz, president and chief operating
# Z4 W0 Q) E$ Xofficer of Toyota Motor Sales USA. Inc.
+ v3 r7 A9 F1 g( L4 l9 \) _Separately, among hundreds of Toyota dealers lobbying! C- |9 a- w* ]1 k6 u
members of Congress Tuesday, there seemed to be widespread) C* G, @& J! w
rancor toward a federal government they view as picking on the
5 t1 Q4 B: y+ q, Sautomaker, at least in part because of the government's
' L. h1 m3 k, b2 Tinvestment of billions of dollars in General Motors and
* k( O* N5 C+ N4 F2 L* |: V+ ^Chrysler.. ^$ c3 ]/ E, _0 E5 _
"That's hard for me as a citizen to understand why my tax' i0 m- N4 n7 n% y& D' B. G2 p
dollars are going in that direction," Paul Atkinson, a' d. b }0 X, l2 h5 }+ Z; M
Houston-area Toyota dealer, said at a news conference that also
# c3 t" i2 m3 x9 @served as a pep rally for the visiting dealers. "To compete3 W$ P; C! r |. `/ a2 r" j0 A
with the government as an individual entrepreneur is pretty# H/ x! U: V) f2 G# l
tough."
* }) n. N$ Q9 q8 s---6 z$ n0 X( Q- y2 u* x' k
Associated Press writers Alan Fram, Stephen Manning and Tom
! z G. C" I3 ?2 {" b% FRaum in Washington and Tom Krisher in Detroit contributed to- h9 l2 W5 s0 X; Q: C8 n8 l
this story.
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-0- Feb/23/2010 21:04 GMT |
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