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丰田承认换踏板不一定能全部解决加速问题
) ?. \; L: O: L3 U4 F8 \! G* g( EBy LARRY MARGASAK and KEN THOMAS
, p4 ^1 k( d" G( }0 ?3 wWashington (AP) -- The president of Toyota's U.S." E" G. Y) k: ^% f
operations acknowledged to skeptical lawmakers on Tuesday that
% x* u7 \5 t7 k) K2 Vthe company's recalls of millions of its cars may "not totally"2 t: p" a* `( a ^
solve the problem of sudden and dangerous acceleration.
$ N( J+ D" E- r4 h1 p; w+ V" i' z/ L"We are vigilant and we continue to look for potential3 B1 W4 t/ S- ~) ?2 [
causes," Toyota's James Lentz told a congressional panel.
+ h: E) d# O m, jHowever, he repeated his company's position that unexpected
$ w& M& R% \6 D! P' Qacceleration in some of the company's most popular cars and1 Z5 N% Y, s. }
trucks was caused by one of two problems -- misplaced floor0 d e7 z+ q$ j0 U+ V
mats and sticking accelerator pedals.
# K( p. L6 X$ p& `# oHe insisted electronic systems connected to the gas pedal
" u/ M s6 v4 L6 Y: T( ~, }- H* xand fuel line did not contribute to the problem, drawing sharp+ H( x. O' r, g8 x- S+ t6 E
criticism from lawmakers who said such a possibility should be8 _% P+ t2 S# B! y$ l: k
further explored -- and from a tearful woman driver who could
9 i) N! Z# J$ rnot stop her runaway Lexus.% R6 f k4 m- t" k0 p
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
* a6 |+ A; w. S' o$ b( f/ K; c1 PTenn., said at a congressional hearing. Then she added a second
: S( X1 X& G* H- o! f"shame on you" directed at federal highway safety regulators.4 K/ V$ Q$ T u L4 f; J' f
Texas Republican Rep. Joe Barton cautioned his colleagues
6 @4 r3 [4 \% M% x6 Y1 K' xearly in the hearing against conducting a "witch hunt" and said
* W2 v% ^% q# F8 G: o3 u* u& E2 g" t: Q"We don't want to just assume automatically that Toyota has
: b4 c3 y" i v! Q$ J7 H$ bdone something wrong and has tried to cover it up." But midway
0 o# G6 e+ Y, kthrough Lentz's testimony, Barton said of Toyota's
6 I& E2 n% m9 jinvestigation of the problems: "In my opinion, it's a sham."
* F) L R2 ^& D8 WLentz said the company had not completely ruled out an2 u d a+ u' R% ?! _. t- v
electronics malfunction and was still investigating causes of7 a6 Y3 M! M7 [$ _' [; Q
the sudden acceleration. Still, "We have not found a
* Z6 [( z+ g# A% L1 w, [malfunction" in the electronics of any of the cars at issue, he
/ o" _# v+ S( `7 h% |% ?, Xsaid.' v8 p) X- K* s7 t( c
As to Smith's harrowing story, "I'm embarrassed for what
0 L# ~4 |0 s5 i4 X, L: d" qhappened," Lentz said. "I want her and her husband to feel safe
% _2 z; x- y# Q/ F9 e( n" aabout driving our products," Lentz said.6 O2 r' `+ C8 i4 Q! `, `, ?4 a
Three congressional panels are investigating Toyota's4 h4 m0 U. F8 P- F$ ~+ e
problems, which affect a huge number of Americans. Toyota has
" z- g- k! {' R" _3 ^recalled some 8.5 million vehicles worldwide -- more than 6
! Q' c1 x n# B) ^# d2 f- Umillion in the United States -- since last fall because of
+ P$ n7 \' Q \& q+ h! \5 X ~1 xunintended acceleration problems in multiple models and braking
# o3 F1 k C; R; K6 ~7 Eissues in the Prius hybrid. It is also investigating steering4 z( y% V# \' K
concerns in Corollas. People with Toyotas have complained of/ d* K2 ?# E+ x9 m. \. [: o% q4 P% }, R8 Y
their vehicles speeding out of control despite efforts to slow
$ u, L! q+ G, b& Zdown, sometimes resulting in deadly crashes. The government has3 v, l3 c! E! O J1 ?
received complaints of 34 deaths linked to sudden acceleration R! |& V7 @0 W9 h2 p- b
of Toyota vehicles since 2000.
0 o" _1 u& I. P5 J% KLentz, who choked up while discussing the death of his own
2 r; _ ?* v6 ~: B- K# X8 }( P) Kbrother more than 20 years ago in a car accident, said he6 i# ^6 _, G7 i1 s+ Q
understood the pain.
! o8 [6 `0 ~8 y @% F2 \' G' q"I know what those families go through," he said./ }0 ^, f$ X2 U3 J( k
Lentz has said in the past that he was confident Toyota's4 }$ g0 g, L5 z
fixes on the recalled vehicles would correct the problems.* z/ j! y2 w+ Q' y
But when pressed by Energy and Commerce Committee Chairman
* M7 ?: S' ]0 q! NHenry Waxman, D-Calif., on whether the two recalls Toyota put
. W5 r6 K4 q, n* V! f- w2 t2 Gin place to deal with the issue would completely solve it,
3 b; U; ?. ]7 `# K% b, k, |Lentz replied: "Not totally."8 L5 t6 \: J0 ]
Still, he said chances of unintended accelerations were
, i3 \2 U+ q4 W) c% s"very, very slim" once the recall was complete. Lentz also said
( Z' e7 Z6 {0 ^Toyota was putting in new brakes that can override the gas
# d$ s3 C( }7 ^$ p- ]pedal on almost all of its new vehicles and a majority of its& a2 G. m! Q# _& n6 B$ G
vehicles already on the road.6 v, Q) K* q8 i' [1 L* i6 d
Meanwhile, Toyota president Akio Toyoda, who will testify
% |( f2 B3 f7 Z6 K& mbefore a separate panel on Wednesday, said he took "full
. O+ {4 B& H4 j) \, {responsibility" for the uncertainty felt by Toyota owners and) s" `4 X3 ?, k; y
offered his condolences to a San Diego, Calif., family who were& ?. X* s5 m7 f7 s
killed in late August, reigniting interest in the problems.# _. A* n: ~- G1 K
"I will do everything in my power to ensure that such a( U3 V' J# n. t' d. B( v1 z, i: r
tragedy never happens again," Toyoda said in prepared testimony) w8 T! M' D6 z. B
for Wednesday's hearing to the House Government Oversight
: J: o- F( n" s8 Q5 BCommittee. "My name is on every car. You have my personal
) q2 c/ K8 ~: y, d9 Hcommitment that Toyota will work vigorously and unceasingly to
2 W- c1 h' R: arestore the trust of our customers."' v; \; G/ X2 R& ]/ X: X( E
Lawmakers heard a brief, but riveting, deion from% p( ]$ l3 }; H# \4 i
Smith, the Tennessee woman whose Toyota-made Lexus suddenly% t6 R/ h5 E- }3 C& }
zoomed to 100 miles per hour as she tried to get it to stop --: g5 r |+ R( T/ B. l* x: i
shifting to neutral, trying to throw the car into reverse and
+ I# m7 _& Y6 \/ yhitting the emergency brake. Finally, her car slowed enough4 `( d* w1 K+ n' a7 |( n' o. ~
that she was able to pull it off the road onto the median and4 P, v" {! c/ m$ n: I
turn off the engine.
% u6 A" h' E8 ?( l, E5 c g8 PFighting back tears, she described her nightmare ride of
6 _9 j! @9 n- aOctober 2006, calling it "a near death experience."7 U4 A. C. z* @. m/ P, N: j
"After six miles, God intervened" and slowed the car, she
1 ]9 ?/ X: r6 ]- v4 L! K# N) isaid. She added that it took a long time for Toyota to respond$ R; \' I P7 ^* [
to her complaints.
: t8 {4 [6 _' NIn an often contentious full day of testimony, lawmakers
- B, z5 H3 ^. I9 R0 z- @returned again and again to the question of whether electronic: ~8 b8 U- X" k
malfunctions may have contributed to the speeding cars.
& F1 W9 u: I# }! b/ S# W; R"We are confident that no problems exist with the electric& o; t' o, A: @1 A; A( B; l' b( B
throttle control system in our vehicles," Lentz said. He cited
2 R5 }- q+ V7 x% M' ?% J" \"fail-safe mechanisms" in the cars that were designed to shut
! u1 c8 [0 H& d7 Boff or reduce engine power "in the event of a system failure."( Q* L2 ^9 E1 @, [
Transportation Secretary Ray LaHood told the panel in
; B0 \+ o, d6 F% v, yprepared testimony that possible electronics problems were
! a3 l& b4 ^, P# h" ebeing looked into by his agency. He said the company's recalls
# i2 L* I0 u; ~1 j/ owere important steps but "we don't maintain that they answer
. h0 u& c, P9 O2 k& X8 cevery question."
! e O" @; ^/ I0 GToyota hired a consulting firm to analyze whether* V/ ~3 I: A5 g f0 M9 f
electronic problems could cause unintended acceleration. The
9 k7 r+ D- D9 c% |3 V' ]8 ~. X- Qfirm, Exponent Inc., found no link between the two. But
! c$ e6 u) J9 t4 i- @# ]committee investigators said the testing studied only a small- x8 Y# w/ J' ]/ x% I
number of vehicles
1 {+ _. q, A) R. W( ] {: ]- ~/ QTracking down an electrical problem can be far more; q- X7 V3 J# o0 _- k# w( q; }
difficult, expensive and time-consuming than finding a
1 d$ ~, B3 m! Y4 m0 K8 vmechanical problem. Electrical problems can have more than one
7 S" |: q* t8 E+ X8 isource, and they can come from inside or outside the car.
0 m1 N8 b( J& G4 H7 G1 Y oMechanical problems often leave clues such as physical damage,
- I7 b/ F4 `: \% rwhere electronic troubles can be hidden in software or leave no
" k5 O6 C& W7 C; t* b& z) k3 o4 atrace at all.
/ @4 e1 R' h% K# i; C* yHouse investigators who reviewed Toyota's customer call
: Q2 C( a9 d. _& v0 @! ?- P* sdatabase found that 70 percent of the complaints of sudden3 s# g! d7 n8 A# L$ g! ^$ A
acceleration were for vehicles that are not subject to the
4 w. p, c) j( s' V# Hrecalls over floor mats or sticky pedals.
+ ?5 \; [) ]0 \4 g( t7 fRep. Bart Stupak, D-Mich., chairman of the subcommittee,
% X& f2 M% }' d1 J; Msaid Toyota "misled the American public by saying that they and( E3 [8 N y4 {( M6 l# }5 h3 W
other independent sources had thoroughly analyzed the( n7 f* E2 a: f8 W
electronics systems and eliminated electronics as a possible2 m# T8 a' l- i7 ]* ~5 c- d0 ]8 t
cause of sudden unintended acceleration when, in fact, the only, F* F% V, d! Q/ ]5 k J9 B
such review was a flawed study conducted by a company retained) B/ u# x8 l$ U. p- j) X/ { A
by Toyota's lawyers."' y' s* y8 \2 ~% ~- j' P
Lentz apologized anew for the company's slow handling of
& N' R9 M" {2 lproblems. "We have not lived up to the high standards our
+ y* N. @ d+ M( k2 Z4 Mcustomers and the public have come to expect from Toyota," he b1 z3 e, M( b- S7 G! a7 y. f
said.
) P1 ~3 e( m0 ~"Put simply, it has taken us too long to come to grips with
$ E0 z( }$ W( ha rare but serious set of safety issues, despite all of our- p- @8 v, p& {3 N B
good faith efforts," said Lentz, president and chief operating
% R9 Z0 X7 S+ [ B, {) S( Iofficer of Toyota Motor Sales USA. Inc.5 g. r- J) ]' u5 B
Separately, among hundreds of Toyota dealers lobbying
0 k3 M5 U5 H; y8 ]5 n; v9 L/ Umembers of Congress Tuesday, there seemed to be widespread+ O2 Z! |! U" O( {
rancor toward a federal government they view as picking on the3 i( n( Q4 }5 Q) n: j8 Q2 |+ j9 n4 h
automaker, at least in part because of the government's4 [. O+ s( x2 n! ]! {
investment of billions of dollars in General Motors and; }8 p* |6 y2 A' t" ^4 \5 f
Chrysler.
8 X E$ N$ N! S: c1 C: p X"That's hard for me as a citizen to understand why my tax
* y+ c& R" C7 w) Odollars are going in that direction," Paul Atkinson, a
$ s: d8 @! E) ^* o6 PHouston-area Toyota dealer, said at a news conference that also4 a* t( j& k6 |% |
served as a pep rally for the visiting dealers. "To compete7 A; i& o/ \* w
with the government as an individual entrepreneur is pretty
$ p# }- e$ @8 b' w/ ftough."8 C' U) L1 Q- n& j4 v
---7 j' [& W/ ^2 X; {' x7 K
Associated Press writers Alan Fram, Stephen Manning and Tom) j6 `( N' q- [" ]: h% E7 p8 y b g
Raum in Washington and Tom Krisher in Detroit contributed to* B" |( O3 l J2 m2 Q0 o
this story.
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0 W1 W+ [, ~1 p' n7 Z-0- Feb/23/2010 21:04 GMT |
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