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丰田承认换踏板不一定能全部解决加速问题
" P& o6 B. X+ k) C! zBy LARRY MARGASAK and KEN THOMAS3 u4 x) X" p' S5 R
Washington (AP) -- The president of Toyota's U.S.' a& D8 D% E2 i% o
operations acknowledged to skeptical lawmakers on Tuesday that, A1 c; Q5 Q9 W
the company's recalls of millions of its cars may "not totally"6 a: ^3 d6 Q" h! v2 b, N0 o5 ^. s1 o
solve the problem of sudden and dangerous acceleration.
$ Q) i% T5 k) s( [( p# l, E"We are vigilant and we continue to look for potential9 y+ ]. C/ o% o% ^ o+ z: q
causes," Toyota's James Lentz told a congressional panel.; u5 I& g2 V6 k
However, he repeated his company's position that unexpected
k% t+ O) I8 p+ u/ V* v+ \9 |acceleration in some of the company's most popular cars and3 A' P: j: F9 i' Q/ \2 ~- \+ i; f7 T$ E
trucks was caused by one of two problems -- misplaced floor9 U C0 @4 ?; |8 r+ T7 s4 n
mats and sticking accelerator pedals. T5 {7 m7 p5 A
He insisted electronic systems connected to the gas pedal/ g( Y: D- H5 D
and fuel line did not contribute to the problem, drawing sharp/ P K/ R2 o: D. |' b
criticism from lawmakers who said such a possibility should be
' W1 R" p1 X) k: ]9 L0 cfurther explored -- and from a tearful woman driver who could
' y0 N W X) F8 gnot stop her runaway Lexus.
; r( W, O/ m8 {; A5 j* u"Shame on you, Toyota," Rhonda Smith, of Sevierville,
# ^, x9 T! n, J) |Tenn., said at a congressional hearing. Then she added a second
) Y$ \' k! [5 n& I# I$ j7 B ^; z"shame on you" directed at federal highway safety regulators." ^3 E1 ]+ }( j
Texas Republican Rep. Joe Barton cautioned his colleagues% O& m0 F9 Y$ @4 D6 w" ~
early in the hearing against conducting a "witch hunt" and said5 t: E! J7 M# T2 T! M) E% _
"We don't want to just assume automatically that Toyota has7 J" ~; G- V5 m4 g6 [% F
done something wrong and has tried to cover it up." But midway/ j. r% J# G: o3 ~9 s. Z
through Lentz's testimony, Barton said of Toyota's: Q! D" {/ j0 w; c4 Q0 m
investigation of the problems: "In my opinion, it's a sham."1 D& u( w+ @- c$ Z4 Y% K8 |
Lentz said the company had not completely ruled out an( ^7 W6 f# f1 _- p% b0 q6 d7 l
electronics malfunction and was still investigating causes of
; m" A: B( X! d% S! R' U! }" |the sudden acceleration. Still, "We have not found a3 J% _, R# q+ b" V
malfunction" in the electronics of any of the cars at issue, he
) l N" b! r C: o9 n, s+ F* usaid.
' ?: Y7 \+ d( |+ ^- K7 A eAs to Smith's harrowing story, "I'm embarrassed for what
0 u% }& q* u& q* g: n; }happened," Lentz said. "I want her and her husband to feel safe$ l& J. B' Z7 H8 b9 H" U
about driving our products," Lentz said." F1 P! V" o: b; y! A) |' h, B
Three congressional panels are investigating Toyota's
A, S8 |" J5 U+ ]3 _& s1 Z& qproblems, which affect a huge number of Americans. Toyota has
' l$ u! ~/ o: ]9 N: y6 j7 n- nrecalled some 8.5 million vehicles worldwide -- more than 6
4 g; M+ A6 Q5 I9 i2 bmillion in the United States -- since last fall because of! h0 X. z: K4 r8 F0 O2 g
unintended acceleration problems in multiple models and braking
# k1 Y, ]- |, e6 y8 Jissues in the Prius hybrid. It is also investigating steering$ s( n4 Q9 }9 h* s. o0 @6 ~
concerns in Corollas. People with Toyotas have complained of
1 }7 ~& R2 u8 y7 Ttheir vehicles speeding out of control despite efforts to slow" j* D5 [4 T, ?6 F, F
down, sometimes resulting in deadly crashes. The government has9 X- I. T/ P: {, J, g8 i
received complaints of 34 deaths linked to sudden acceleration
# {: y! K! p+ h9 o7 Zof Toyota vehicles since 2000.
2 Y% S9 a( t: f8 JLentz, who choked up while discussing the death of his own
3 ?. k$ h# I' s- F, L! o+ @8 z" Abrother more than 20 years ago in a car accident, said he1 H/ F m# M# }8 p, T8 ~$ Z& Q: E8 X
understood the pain.4 u; `) {1 r( T# A- p
"I know what those families go through," he said.
- h5 K% a7 k$ `6 sLentz has said in the past that he was confident Toyota's
1 f1 S" _3 r& E; F# ^$ O5 {5 ^/ c6 Hfixes on the recalled vehicles would correct the problems.7 @& x' N# u6 v! \
But when pressed by Energy and Commerce Committee Chairman; S7 h+ m# a% h& X$ s# w
Henry Waxman, D-Calif., on whether the two recalls Toyota put$ [& q6 r. W- t+ G1 }5 K
in place to deal with the issue would completely solve it,$ T3 Z+ Q# P1 D( h" c) ?
Lentz replied: "Not totally."; a" \( d# L; z; t
Still, he said chances of unintended accelerations were
6 X# Z, E9 p6 k5 w7 Z"very, very slim" once the recall was complete. Lentz also said
# G* ?( ?% M1 F- C4 L FToyota was putting in new brakes that can override the gas; L0 t# m0 ]2 _. h# D! ]! _
pedal on almost all of its new vehicles and a majority of its, \- Z& {/ |4 B+ ]5 d
vehicles already on the road.
. D( y) J- p7 oMeanwhile, Toyota president Akio Toyoda, who will testify
. S/ C: I$ |8 R4 tbefore a separate panel on Wednesday, said he took "full; o# O* w% I$ o/ ?( N
responsibility" for the uncertainty felt by Toyota owners and
- h% g9 c2 T" Eoffered his condolences to a San Diego, Calif., family who were
6 H1 N3 Z+ W8 [killed in late August, reigniting interest in the problems.# Y5 w3 l' R, { ~
"I will do everything in my power to ensure that such a
( G* j* @8 Y' K& o7 ~" I. x9 C; ~tragedy never happens again," Toyoda said in prepared testimony: m$ u1 H+ m5 e0 T) z% f1 V
for Wednesday's hearing to the House Government Oversight: ?4 U" o( t( ~. E8 ~" d: J I
Committee. "My name is on every car. You have my personal% I; ~8 m6 x+ m8 O
commitment that Toyota will work vigorously and unceasingly to2 Y$ H" g1 W+ Y
restore the trust of our customers."
; X3 W& O& l7 }* ?: {9 P( M- I1 ULawmakers heard a brief, but riveting, deion from
1 r" x3 O5 j+ C) K: rSmith, the Tennessee woman whose Toyota-made Lexus suddenly! H/ k; o% K- l
zoomed to 100 miles per hour as she tried to get it to stop --4 E% C0 @2 S( A3 y9 U; e
shifting to neutral, trying to throw the car into reverse and% z9 I$ N$ I$ }, C
hitting the emergency brake. Finally, her car slowed enough% V2 Z& q! w5 E8 l4 E/ S
that she was able to pull it off the road onto the median and
: W1 @, h/ b0 K3 Sturn off the engine.
. n- v& G; e$ nFighting back tears, she described her nightmare ride of
& f; S7 g8 y# T# V3 aOctober 2006, calling it "a near death experience.": S& {5 j- U2 @) q
"After six miles, God intervened" and slowed the car, she# X) o0 ]. j$ \: m" z$ z+ e
said. She added that it took a long time for Toyota to respond3 F6 e& H$ R- |3 _, ~9 z
to her complaints.- r' d+ r" I- O' Z4 _; V `
In an often contentious full day of testimony, lawmakers6 u. X Y! c0 S8 o
returned again and again to the question of whether electronic
* h9 t. R# U3 k" { tmalfunctions may have contributed to the speeding cars.7 e& k) m7 G; e" u# |
"We are confident that no problems exist with the electric
. ~9 q) ?/ c3 U7 Z4 lthrottle control system in our vehicles," Lentz said. He cited. Z/ E7 H0 X$ j% \# x! C
"fail-safe mechanisms" in the cars that were designed to shut
; O, y n3 @& r* S1 Voff or reduce engine power "in the event of a system failure."8 k9 w5 s5 L; r d. k: x8 D
Transportation Secretary Ray LaHood told the panel in
1 F: R6 A) M, s' Fprepared testimony that possible electronics problems were' o' i4 V5 u' G3 g e6 e* w) J
being looked into by his agency. He said the company's recalls) h: Q7 R5 z/ M a n" n/ G
were important steps but "we don't maintain that they answer
8 m; o6 N1 c* _: i7 Devery question."
{6 J9 L, B& ?+ cToyota hired a consulting firm to analyze whether( [' N3 X. @/ n
electronic problems could cause unintended acceleration. The
$ i7 _4 e r5 c2 z* ?- q lfirm, Exponent Inc., found no link between the two. But; u1 o: a; h9 d3 G- p
committee investigators said the testing studied only a small3 k0 e J2 K8 P" O, w) V
number of vehicles; n: h" p6 ]7 ~% h& I
Tracking down an electrical problem can be far more/ k4 x8 K+ X- I! v" b
difficult, expensive and time-consuming than finding a) h0 V; }+ S- `' I. F! E
mechanical problem. Electrical problems can have more than one
8 Y. X0 R$ v. ?3 V) rsource, and they can come from inside or outside the car.
1 w3 }, {2 c3 A3 P, b" ~Mechanical problems often leave clues such as physical damage,
! \) g$ g7 q0 T/ F( m! Z' Rwhere electronic troubles can be hidden in software or leave no" A4 R5 J' K% i0 T. K8 Z }
trace at all.9 M7 C$ v3 \. X4 a( `
House investigators who reviewed Toyota's customer call5 h1 z( z% k/ h* b5 \
database found that 70 percent of the complaints of sudden
7 Q: \( }; N( I+ |acceleration were for vehicles that are not subject to the
! O" f" H8 M% K0 W8 Wrecalls over floor mats or sticky pedals.
! D, F0 C, k7 m& ~% V5 \- P; eRep. Bart Stupak, D-Mich., chairman of the subcommittee,
, o6 v! v) i# F. C; w% U. w! T. T9 Csaid Toyota "misled the American public by saying that they and
' P1 \4 K* B+ `! o/ f) S+ Oother independent sources had thoroughly analyzed the8 V9 G" N8 E1 V" d# o6 X2 W7 y
electronics systems and eliminated electronics as a possible7 [: J$ M0 i5 V9 T9 O8 n
cause of sudden unintended acceleration when, in fact, the only
* C! Q9 F3 A/ x1 K9 asuch review was a flawed study conducted by a company retained9 x3 t$ Y( E$ e4 x' ^
by Toyota's lawyers."
, y: x# b, U3 p8 u' iLentz apologized anew for the company's slow handling of
# [8 i/ U% B: ], A- S A7 jproblems. "We have not lived up to the high standards our
% z4 Y0 m( K- bcustomers and the public have come to expect from Toyota," he
) L/ V0 h, q! p: [( p6 dsaid.6 }8 z) A2 f. ^
"Put simply, it has taken us too long to come to grips with8 M5 ^" D1 `# J9 Y S' b3 s1 f) g
a rare but serious set of safety issues, despite all of our
) G$ E. Q7 {+ N: _! O& K( Pgood faith efforts," said Lentz, president and chief operating
! e3 N. `( g, r: H% R- ~& r* yofficer of Toyota Motor Sales USA. Inc.: D% k& J9 }3 T
Separately, among hundreds of Toyota dealers lobbying
3 h+ \9 T( q; K0 d0 q Fmembers of Congress Tuesday, there seemed to be widespread7 t6 O5 }' S& w- U2 I) m( Y
rancor toward a federal government they view as picking on the
( f8 f1 @% L3 V1 ^& k3 J7 ]automaker, at least in part because of the government's ^9 F/ o) N/ \- z$ K" Y* p( e7 e
investment of billions of dollars in General Motors and n; F! x) s7 ?; L q
Chrysler.
3 |) x5 Y8 |0 C5 `0 |"That's hard for me as a citizen to understand why my tax8 d" O( M# _1 h9 B! n. x8 Q
dollars are going in that direction," Paul Atkinson, a
7 t- u1 T- T2 P. k+ L: [Houston-area Toyota dealer, said at a news conference that also- J- ]5 L, F: e
served as a pep rally for the visiting dealers. "To compete
; [+ o1 r1 R+ ~( mwith the government as an individual entrepreneur is pretty
4 a: Z# G! L! }0 ztough."3 |( G: T1 S& z9 T
---
' D! O4 a1 _7 p) K$ }1 @) p" C) fAssociated Press writers Alan Fram, Stephen Manning and Tom9 g9 d% T6 t/ }: f( T# a9 @! i% _- A
Raum in Washington and Tom Krisher in Detroit contributed to
: E. ~- W* s/ `4 ^1 C" ]this story.8 |$ I& W/ O$ R* x
$ d$ ]/ i9 @# P2 t9 [* d-0- Feb/23/2010 21:04 GMT |
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