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丰田承认换踏板不一定能全部解决加速问题* K2 c/ E' o9 T5 U' J& ~
By LARRY MARGASAK and KEN THOMAS x6 i3 _& z8 _! y! |
Washington (AP) -- The president of Toyota's U.S.
6 F& b+ T2 B$ @, W: t7 w, P2 Q; W8 b$ ]operations acknowledged to skeptical lawmakers on Tuesday that& ^" D9 {/ P& T
the company's recalls of millions of its cars may "not totally", E( {/ S+ \/ _ V% Q
solve the problem of sudden and dangerous acceleration.2 N9 s t/ q5 Z- {" c1 ?
"We are vigilant and we continue to look for potential
, V( m9 T- p' R7 P# M7 ^/ r0 ncauses," Toyota's James Lentz told a congressional panel.
# Q! g* c% P$ @However, he repeated his company's position that unexpected
3 c+ O& U' y- x+ c6 z1 |2 wacceleration in some of the company's most popular cars and" l1 J8 Q" U! P& Q
trucks was caused by one of two problems -- misplaced floor
8 x4 g7 [" V! i6 F( B9 s; R7 {6 \mats and sticking accelerator pedals.
2 X" u9 S7 Y' h4 r( u7 XHe insisted electronic systems connected to the gas pedal2 {5 | s% }* c/ t' Y: W
and fuel line did not contribute to the problem, drawing sharp
7 L) |; B1 M, @+ A0 ^0 X( f" e! Ccriticism from lawmakers who said such a possibility should be2 @: r" Y/ J& r y; |+ ]( o
further explored -- and from a tearful woman driver who could6 b# `" W: Z: N3 e" }4 j5 i
not stop her runaway Lexus.: r4 ~+ _, k- ^4 w0 D6 J, R) i
"Shame on you, Toyota," Rhonda Smith, of Sevierville,7 j% [8 A r5 T' L8 O6 M( i5 i
Tenn., said at a congressional hearing. Then she added a second
; p4 o& ?2 e# _' R"shame on you" directed at federal highway safety regulators.6 `3 E' x! G- Z' n/ j1 U
Texas Republican Rep. Joe Barton cautioned his colleagues
) B5 E& z7 n5 P3 }% Qearly in the hearing against conducting a "witch hunt" and said9 P6 ]+ m; E& T% j
"We don't want to just assume automatically that Toyota has
, |9 z/ H' p9 Vdone something wrong and has tried to cover it up." But midway R* R4 q( u. w3 o
through Lentz's testimony, Barton said of Toyota's
3 c j4 |: v5 b2 @" l" q# Y0 qinvestigation of the problems: "In my opinion, it's a sham."6 R" C( k t" q7 E
Lentz said the company had not completely ruled out an
" I. b8 d: n$ C) V4 |6 G6 melectronics malfunction and was still investigating causes of% T) o5 D! m# c% {' g
the sudden acceleration. Still, "We have not found a
0 ]4 }; q0 F* lmalfunction" in the electronics of any of the cars at issue, he- h" y5 @. B8 f7 l* h$ P4 E8 n8 `
said.
9 s2 m- o7 A9 j6 EAs to Smith's harrowing story, "I'm embarrassed for what
- ~' _% A: W I( t3 D- |" mhappened," Lentz said. "I want her and her husband to feel safe
& X6 H* `3 Q8 |9 l9 c/ b7 e3 babout driving our products," Lentz said.
% l q' c& E- X: FThree congressional panels are investigating Toyota's, i. [ m; A! j0 \% S) ?
problems, which affect a huge number of Americans. Toyota has& s( X7 T8 S0 q4 J
recalled some 8.5 million vehicles worldwide -- more than 69 w1 U$ L5 J% N4 _9 c! h
million in the United States -- since last fall because of% p2 f! T+ U |: N5 d. q
unintended acceleration problems in multiple models and braking( K$ R" o& X" z6 D4 x+ G8 z+ o
issues in the Prius hybrid. It is also investigating steering0 z/ f* m1 d+ s2 L
concerns in Corollas. People with Toyotas have complained of& H& ^8 J: }' Q C. X
their vehicles speeding out of control despite efforts to slow2 w, G4 j. r9 G4 P, o5 A) o
down, sometimes resulting in deadly crashes. The government has; S/ Z4 e' a8 H0 }
received complaints of 34 deaths linked to sudden acceleration+ T' Y. R, c2 q/ i: R
of Toyota vehicles since 2000.
( }' Y5 x: m3 E$ l7 J% M* a1 JLentz, who choked up while discussing the death of his own1 C- k+ s2 R3 Y# z3 m
brother more than 20 years ago in a car accident, said he. ^4 D' l* o6 i/ x
understood the pain.
+ p' ]4 I3 S7 J) r"I know what those families go through," he said.6 j1 E4 u u: l9 Q) @- ~9 E
Lentz has said in the past that he was confident Toyota's/ {2 O6 ?. S: t1 J! k* v6 \
fixes on the recalled vehicles would correct the problems." e/ T, o+ B! h( o" m& {% D
But when pressed by Energy and Commerce Committee Chairman
$ L! O1 R1 V3 a* CHenry Waxman, D-Calif., on whether the two recalls Toyota put
/ z8 u1 O1 U2 }9 ~5 \$ a& S- P- j# e. kin place to deal with the issue would completely solve it,
+ j: m; L8 e0 b1 O) kLentz replied: "Not totally."
( @. y# l: g) E# o$ t5 SStill, he said chances of unintended accelerations were
) y; @( m. q1 Y+ v"very, very slim" once the recall was complete. Lentz also said0 y: C" ]* }2 z+ ?) H" O
Toyota was putting in new brakes that can override the gas
7 p9 R$ C4 K1 S% }2 r. i5 Ypedal on almost all of its new vehicles and a majority of its: j5 g( ?; d# r$ P7 P
vehicles already on the road.1 e' C: @& n% W8 h( o. k
Meanwhile, Toyota president Akio Toyoda, who will testify' B4 G0 Q+ r% _: s! y* `6 x
before a separate panel on Wednesday, said he took "full9 M& H9 H, b, C7 Z, ]. K( y" I& a
responsibility" for the uncertainty felt by Toyota owners and
$ |; d! y. b6 ooffered his condolences to a San Diego, Calif., family who were7 \) q% B3 V# n; Z8 q
killed in late August, reigniting interest in the problems.& G# s4 n1 P4 v7 Q+ V$ U$ O: e% D
"I will do everything in my power to ensure that such a
0 p- M4 f# x. w5 }tragedy never happens again," Toyoda said in prepared testimony
5 m/ E3 g* B+ }# s8 a, S9 `8 lfor Wednesday's hearing to the House Government Oversight
' [. i) z% M: U( e9 ^1 PCommittee. "My name is on every car. You have my personal. R; D F* o9 j
commitment that Toyota will work vigorously and unceasingly to
% x( r$ V* s+ g5 K: mrestore the trust of our customers."
9 B' ~2 t; z8 ?Lawmakers heard a brief, but riveting, deion from
) `) {" X; v2 b/ L# u+ m8 cSmith, the Tennessee woman whose Toyota-made Lexus suddenly+ Y) G5 {" z& r+ X
zoomed to 100 miles per hour as she tried to get it to stop --
& n% x. ^( v+ Gshifting to neutral, trying to throw the car into reverse and- Y6 f6 ^/ f3 `; N
hitting the emergency brake. Finally, her car slowed enough4 W% D& `% v* r8 X4 ~; P
that she was able to pull it off the road onto the median and# X6 k$ e$ q6 b8 n
turn off the engine.7 I6 G8 t* |5 q
Fighting back tears, she described her nightmare ride of9 f4 m; z6 g; w C8 y7 u
October 2006, calling it "a near death experience."
. D$ p& P* @! {4 Z/ Q w"After six miles, God intervened" and slowed the car, she4 c3 r5 x; m' L: V
said. She added that it took a long time for Toyota to respond1 `) f8 S/ c8 x4 T9 ], `
to her complaints.& c! [ S) B7 x: |9 L$ m
In an often contentious full day of testimony, lawmakers
7 L2 B' q1 ^. u. {9 X1 v5 d3 preturned again and again to the question of whether electronic
3 B/ r8 [1 _! D( Q( ]2 hmalfunctions may have contributed to the speeding cars.
- J9 M! ~# B6 L" ^"We are confident that no problems exist with the electric( b9 g( [$ E: O( S i- o+ f h) U
throttle control system in our vehicles," Lentz said. He cited
7 M' V# z- | n& \"fail-safe mechanisms" in the cars that were designed to shut8 ~3 E: N) Z5 s
off or reduce engine power "in the event of a system failure."
8 \: d4 U" g0 Y+ x3 aTransportation Secretary Ray LaHood told the panel in: t. |( H3 w+ Y/ b0 W. Y
prepared testimony that possible electronics problems were6 T, b' c' f! A6 G
being looked into by his agency. He said the company's recalls
( C) ]' c! n @& {3 twere important steps but "we don't maintain that they answer+ z6 E8 F3 I3 X% S5 E) ?2 s% p6 V& w
every question."
& g/ X/ ]: d/ D/ W' x3 L) T* e, pToyota hired a consulting firm to analyze whether$ |# ]" @/ _: \' X! W
electronic problems could cause unintended acceleration. The
, t e+ k1 x& i7 G$ H- u. Yfirm, Exponent Inc., found no link between the two. But h5 x& X5 s6 D% Z
committee investigators said the testing studied only a small
: P0 ]! w# [3 P( ]2 Q/ r% Mnumber of vehicles, C5 \# r3 x0 v. l3 R3 J6 ]1 Q% y
Tracking down an electrical problem can be far more
! l6 Y2 u8 B' b3 s/ Y# ^2 ` I0 p' rdifficult, expensive and time-consuming than finding a0 O7 U) T7 ~3 Q& W" L2 n, v% q: g- Y: z
mechanical problem. Electrical problems can have more than one
( p5 {7 p# d1 c3 _3 Osource, and they can come from inside or outside the car. G7 o1 z9 g8 b
Mechanical problems often leave clues such as physical damage,
" d7 C; j5 O G* l8 }where electronic troubles can be hidden in software or leave no
6 `! r6 ]# C% z6 wtrace at all.% ]: B) G" u$ N8 \8 l4 q. t% a4 {
House investigators who reviewed Toyota's customer call* Y" z. C6 G$ Y9 P1 {+ t* `) M5 L
database found that 70 percent of the complaints of sudden
- S* b7 ~% M7 H. A9 Nacceleration were for vehicles that are not subject to the$ E; h1 N# p4 g% x% z( G- G" k
recalls over floor mats or sticky pedals.. `. K0 c$ d& ^4 \& d9 v
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
* h0 ?0 w; ?" M% w' gsaid Toyota "misled the American public by saying that they and
8 q4 [1 U1 t) E0 p9 D. s$ j- |& uother independent sources had thoroughly analyzed the, t* v8 |- W* {: P
electronics systems and eliminated electronics as a possible
8 S. A% G& H. n% V3 I3 C9 X% x8 |' _cause of sudden unintended acceleration when, in fact, the only
% ?3 T6 i7 z& K( ?0 v9 _7 ]such review was a flawed study conducted by a company retained& d5 v F6 B3 V% v _' ]4 x$ v4 D
by Toyota's lawyers."* [* c3 b0 d1 p% \. K/ ?
Lentz apologized anew for the company's slow handling of. }4 e7 i5 E* Z. g
problems. "We have not lived up to the high standards our
8 m& @. K& A/ I: r3 pcustomers and the public have come to expect from Toyota," he4 b# G. K# b0 o2 H9 T0 M
said.
E" K: E* Q/ G% X7 Q"Put simply, it has taken us too long to come to grips with* [5 Y8 b9 w8 ^$ x% K( C5 a& ]
a rare but serious set of safety issues, despite all of our
$ _8 G7 I# C: j% N8 ~: S$ f& Sgood faith efforts," said Lentz, president and chief operating
" a3 Y; E1 m* |1 n1 n7 W1 n! j8 Sofficer of Toyota Motor Sales USA. Inc.9 r; ]6 T c0 w8 h+ c7 E& R
Separately, among hundreds of Toyota dealers lobbying
; y/ Z0 t" P* z- E8 |% o( f- c6 l. tmembers of Congress Tuesday, there seemed to be widespread
. h; M6 n0 l4 @; Z% Yrancor toward a federal government they view as picking on the$ v2 m. x2 E) x+ }9 u
automaker, at least in part because of the government's
* c, Y2 w* A7 T y2 Iinvestment of billions of dollars in General Motors and
' j7 s: m6 F, n; P% z" cChrysler.9 H' o$ [6 `+ R
"That's hard for me as a citizen to understand why my tax- s& }0 h1 a& {
dollars are going in that direction," Paul Atkinson, a: p E, P* Z! |
Houston-area Toyota dealer, said at a news conference that also/ ?9 J0 L% F( }+ w
served as a pep rally for the visiting dealers. "To compete
" o7 F3 N- M: k ]' K4 t& Rwith the government as an individual entrepreneur is pretty
0 F6 ~& ?3 f/ i7 O7 k* \tough."6 T1 E) w$ {; N: q* k- P
---, m3 O4 R6 O* k0 v1 {
Associated Press writers Alan Fram, Stephen Manning and Tom
- {; [- r2 i5 D9 w" r& u% @+ z- r: v: }6 uRaum in Washington and Tom Krisher in Detroit contributed to+ B, l4 |$ s* n- M6 u& A
this story.
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-0- Feb/23/2010 21:04 GMT |
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