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丰田承认换踏板不一定能全部解决加速问题* s e2 z: X3 y# g9 q/ c
By LARRY MARGASAK and KEN THOMAS2 g E& U) t0 P( m& x
Washington (AP) -- The president of Toyota's U.S.
% x. i. _# g4 }, [- r/ coperations acknowledged to skeptical lawmakers on Tuesday that# @" {, m, U' X' U0 P
the company's recalls of millions of its cars may "not totally"
: i5 V9 f1 c' x" W) c: d csolve the problem of sudden and dangerous acceleration.
8 H6 s& s G V, A2 p4 p* Q"We are vigilant and we continue to look for potential
$ J! }* d7 l" I: Vcauses," Toyota's James Lentz told a congressional panel.6 N! M3 g4 _* Z9 a
However, he repeated his company's position that unexpected% s* ]" R. a5 S& G
acceleration in some of the company's most popular cars and( g0 ^3 {6 N. R2 j# f% ^
trucks was caused by one of two problems -- misplaced floor, H E8 a# i5 c/ X0 W
mats and sticking accelerator pedals.8 R0 i5 E; Z/ \$ X8 }* P0 V8 F; O: k# Z
He insisted electronic systems connected to the gas pedal
1 d! O4 B- S0 C2 D" o( x% _: oand fuel line did not contribute to the problem, drawing sharp7 Q+ j1 R1 O$ \) [( Y
criticism from lawmakers who said such a possibility should be
0 c" A/ ]! Z0 w: ]further explored -- and from a tearful woman driver who could0 A2 y* p" z$ [9 e
not stop her runaway Lexus.
: V( t* a9 t$ ]"Shame on you, Toyota," Rhonda Smith, of Sevierville,
, O; c3 N/ }* I% d6 r mTenn., said at a congressional hearing. Then she added a second* j/ p: A4 @& b; F: P; x0 @
"shame on you" directed at federal highway safety regulators.4 F' v. p: M4 f" W. a, j* p: C
Texas Republican Rep. Joe Barton cautioned his colleagues
/ z5 ]( h7 Y8 ~2 N( W# y0 @$ Hearly in the hearing against conducting a "witch hunt" and said
! l0 @9 x2 \7 k9 P"We don't want to just assume automatically that Toyota has
2 v, {: H5 f/ v9 g3 Zdone something wrong and has tried to cover it up." But midway! [: i0 d' j: @( w6 W1 c9 F; I% g/ L/ e
through Lentz's testimony, Barton said of Toyota's# D0 K+ f/ c! ^6 n* t
investigation of the problems: "In my opinion, it's a sham."
) _" G% N" Q' k/ NLentz said the company had not completely ruled out an
5 e$ ~; l- N# S8 Melectronics malfunction and was still investigating causes of' S% z9 z8 g0 X. Q/ \4 F
the sudden acceleration. Still, "We have not found a' I$ }1 u. T" F6 I
malfunction" in the electronics of any of the cars at issue, he
5 [! a. `: h9 |1 Dsaid.
# `$ Z, s' D4 I+ _; Y" I0 MAs to Smith's harrowing story, "I'm embarrassed for what; h0 D5 d" j$ H/ m+ k' r% L" u
happened," Lentz said. "I want her and her husband to feel safe* Y/ Q# f9 C7 ~; ^5 V4 ~4 _
about driving our products," Lentz said.7 d, I8 X3 K2 \! o# s- Z" @% W/ P0 @' y
Three congressional panels are investigating Toyota's( B) ^ f7 D+ a0 N* [
problems, which affect a huge number of Americans. Toyota has: o; k3 x( E' j: L1 r
recalled some 8.5 million vehicles worldwide -- more than 6
3 z" ~" L) k" R/ Mmillion in the United States -- since last fall because of
1 O4 h2 Y# L, {4 b) ounintended acceleration problems in multiple models and braking
8 [6 i3 s! p) R2 Xissues in the Prius hybrid. It is also investigating steering
+ ?) J' k- o! O- i7 G1 qconcerns in Corollas. People with Toyotas have complained of
! Y2 v7 i3 J9 z; q6 R; G. Y6 Stheir vehicles speeding out of control despite efforts to slow
( I/ [5 r1 I7 N6 h& W) ?1 O" Rdown, sometimes resulting in deadly crashes. The government has' x5 z+ F9 P$ R1 U6 l! z
received complaints of 34 deaths linked to sudden acceleration8 C+ d% b: O2 ^) o; L$ _% E
of Toyota vehicles since 2000.4 j+ u" y1 u, d7 { X
Lentz, who choked up while discussing the death of his own
4 s J9 t' U" ~* G6 s' B! ]6 G9 obrother more than 20 years ago in a car accident, said he
, Y7 [6 ?4 q9 z3 g7 K. u& runderstood the pain.
" i' G; Y' j7 B% o9 B4 w; r$ S8 Q( B"I know what those families go through," he said.
e# ^ ^# X$ P' n) ? ~: eLentz has said in the past that he was confident Toyota's
8 z+ c% w8 E' `$ |3 pfixes on the recalled vehicles would correct the problems.+ P$ t" @7 b- L+ ?+ Z! x5 J& Y
But when pressed by Energy and Commerce Committee Chairman
" E6 _# D+ k3 H! @Henry Waxman, D-Calif., on whether the two recalls Toyota put+ U3 [9 ~2 m8 m! o8 e3 ~4 B
in place to deal with the issue would completely solve it," _0 e5 ]; i! K# L5 x; C( m
Lentz replied: "Not totally."
- `' i! I2 Z; C! l: ^: w1 L! dStill, he said chances of unintended accelerations were
- _! \6 X$ V/ H2 b4 c# c* O6 \"very, very slim" once the recall was complete. Lentz also said3 @/ s% O2 T; e( F/ h) K
Toyota was putting in new brakes that can override the gas. t: s! q+ Z( [# D3 v
pedal on almost all of its new vehicles and a majority of its- i9 x1 n7 z. i" b
vehicles already on the road.7 w. c9 i+ B& M) A* r
Meanwhile, Toyota president Akio Toyoda, who will testify' t, Z/ S9 z4 T% [" Q3 p$ b5 {
before a separate panel on Wednesday, said he took "full$ X0 z9 e% F% q* S
responsibility" for the uncertainty felt by Toyota owners and
- U) G* N. @& C1 i- Ioffered his condolences to a San Diego, Calif., family who were y, N3 [: g7 W o, y
killed in late August, reigniting interest in the problems.5 M" H4 t4 B4 B( P
"I will do everything in my power to ensure that such a& `( j! M7 ^1 {* }; O" n# C6 Z
tragedy never happens again," Toyoda said in prepared testimony
( [$ H! k: t! |for Wednesday's hearing to the House Government Oversight N0 Q9 S# B. [, q
Committee. "My name is on every car. You have my personal& n! b/ U" ]' B% l; v7 {1 E
commitment that Toyota will work vigorously and unceasingly to
( d/ q. v! @( Q9 F7 zrestore the trust of our customers." U5 S T G" {
Lawmakers heard a brief, but riveting, deion from
% ?/ p/ V9 ]" ?2 i9 {6 u3 NSmith, the Tennessee woman whose Toyota-made Lexus suddenly
) b- k7 b& }; G2 R. [$ R5 @2 Xzoomed to 100 miles per hour as she tried to get it to stop --+ A1 Q- |$ R4 ?& h
shifting to neutral, trying to throw the car into reverse and
) D4 L$ d/ f3 { F2 g" Qhitting the emergency brake. Finally, her car slowed enough# q- d* T! e4 j, q7 q5 y
that she was able to pull it off the road onto the median and
# B- B$ X8 d* o6 Y9 `% T Hturn off the engine.
, H) q/ Q' l& P9 z0 KFighting back tears, she described her nightmare ride of$ `; z& J8 g8 }7 Z
October 2006, calling it "a near death experience."( Y+ K) ~& k( T# ], _. c8 _" ~
"After six miles, God intervened" and slowed the car, she9 N( B) n! \( h( Z# i$ p
said. She added that it took a long time for Toyota to respond, c1 Y- n) b& N0 u
to her complaints.
* h- [, f/ t0 @0 m' uIn an often contentious full day of testimony, lawmakers8 |$ _5 c, J: N. C6 F0 T) M6 E
returned again and again to the question of whether electronic$ a7 s5 T" ?# B* L0 I: F- M2 D
malfunctions may have contributed to the speeding cars./ ?9 m" z4 `$ g) S' Q) L
"We are confident that no problems exist with the electric* o1 L5 N8 S* k' T x3 r) ]
throttle control system in our vehicles," Lentz said. He cited
/ G7 l3 c3 D7 ]8 B4 p& K# {"fail-safe mechanisms" in the cars that were designed to shut: _/ Q& U2 f: ~9 Z; N" s/ L( L
off or reduce engine power "in the event of a system failure."
' g) H4 L; ~ C5 e$ l* H! nTransportation Secretary Ray LaHood told the panel in
# L% O, F% t5 d1 k* C* \prepared testimony that possible electronics problems were% _: n8 Z V: V- _
being looked into by his agency. He said the company's recalls
$ I1 q4 j- I9 r, S" rwere important steps but "we don't maintain that they answer
3 G4 a) Q0 g1 y! i" o( j6 e+ mevery question."" `7 d6 { r3 `: B( _2 k! b
Toyota hired a consulting firm to analyze whether
% V# `$ F( E' L' u- {electronic problems could cause unintended acceleration. The
( _3 K. @+ Y- p8 U$ ?2 M0 J. Pfirm, Exponent Inc., found no link between the two. But, w* c! }$ u0 @5 @* m, @* |
committee investigators said the testing studied only a small
) C+ A- c+ F' c% mnumber of vehicles2 s; ]' i7 ]1 }) J
Tracking down an electrical problem can be far more) _5 Q% p7 h- Y- `2 L
difficult, expensive and time-consuming than finding a0 a( E5 @5 b9 p9 J; \+ j' }
mechanical problem. Electrical problems can have more than one# u& ]& @$ j _! `
source, and they can come from inside or outside the car.7 u- c, ]/ A; p: Q% v6 s
Mechanical problems often leave clues such as physical damage,
7 r) S9 A4 `; }4 C% j0 |where electronic troubles can be hidden in software or leave no
3 V# W* l# c x2 Ltrace at all.
: U+ A, G( R z* p( ^7 ?House investigators who reviewed Toyota's customer call
: q% c* o2 a- O( `8 h7 Tdatabase found that 70 percent of the complaints of sudden% r, x" z# \7 v& r7 K: X. P
acceleration were for vehicles that are not subject to the2 y1 M0 T2 F( V3 B# G+ D
recalls over floor mats or sticky pedals.; B+ ^' @+ y- I0 i' |
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,8 z# s. X: _2 }) ~) {" ?
said Toyota "misled the American public by saying that they and. f4 T* v0 ^ ~7 m
other independent sources had thoroughly analyzed the
1 _( C" }2 X+ S3 kelectronics systems and eliminated electronics as a possible8 G1 @3 E5 ?2 z+ r# r- i4 [# V& f; |
cause of sudden unintended acceleration when, in fact, the only# V5 @3 y/ u% L: P( N
such review was a flawed study conducted by a company retained5 r: P5 S- j2 Q! b' R5 i; T
by Toyota's lawyers.") T6 J6 Q: R, l9 u
Lentz apologized anew for the company's slow handling of# w, H; \4 f Y7 {* L7 y
problems. "We have not lived up to the high standards our
" a1 D! O4 B1 c# F# z' Wcustomers and the public have come to expect from Toyota," he- I6 @; |0 }- x" `: _
said.0 n7 P! k" b( R8 q" B$ T
"Put simply, it has taken us too long to come to grips with2 Y, j! S9 Z6 F1 P4 K
a rare but serious set of safety issues, despite all of our+ N, }* I: k1 C
good faith efforts," said Lentz, president and chief operating# x5 }9 w# W2 Y9 ]
officer of Toyota Motor Sales USA. Inc.
1 U6 P, K! R/ r, L) X% Y+ LSeparately, among hundreds of Toyota dealers lobbying: |2 d; i& S8 G8 p1 `$ ~
members of Congress Tuesday, there seemed to be widespread
8 `7 Q8 U# p% {3 n0 d5 orancor toward a federal government they view as picking on the
3 {! k- {! X5 D- pautomaker, at least in part because of the government's+ Y+ Q4 l" L5 L! P
investment of billions of dollars in General Motors and
2 S q9 t8 A) P3 Q7 aChrysler.4 _% L2 N8 \2 M" ~; A
"That's hard for me as a citizen to understand why my tax
/ r/ T4 d9 V1 j4 l4 J- Ddollars are going in that direction," Paul Atkinson, a7 y; j) V$ I2 I7 |( [
Houston-area Toyota dealer, said at a news conference that also# ^& x/ L% l: k1 h* S! x* x8 Y( o
served as a pep rally for the visiting dealers. "To compete
( a2 j. r( j2 _# I; L* s; pwith the government as an individual entrepreneur is pretty2 `# b$ N5 G- ~2 `5 \. `$ {" d; Q
tough.", H, l2 }2 A' B
---# m0 J: X; f: Z* G! o
Associated Press writers Alan Fram, Stephen Manning and Tom$ ]6 `* b3 Y* M3 z$ Q
Raum in Washington and Tom Krisher in Detroit contributed to% n8 g) Q" I4 }
this story.3 D9 c2 R7 [/ B; u5 e) @3 L/ K
. h0 Z% \/ K# o% s
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