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丰田承认换踏板不一定能全部解决加速问题3 `, v: `6 u! d7 W3 k2 ]* ?
By LARRY MARGASAK and KEN THOMAS+ j8 p1 q( ~4 W4 [9 a" H
Washington (AP) -- The president of Toyota's U.S.
( N# ~$ m! ^# _ H% C1 Goperations acknowledged to skeptical lawmakers on Tuesday that
7 l y/ k0 n6 m& d* Wthe company's recalls of millions of its cars may "not totally"
) N( J) L6 U0 B/ M/ psolve the problem of sudden and dangerous acceleration.
0 c' Z* N0 Y# ^+ }' `( ["We are vigilant and we continue to look for potential$ _% `0 I8 X3 V! J
causes," Toyota's James Lentz told a congressional panel.
, l6 D5 \8 }. d9 |However, he repeated his company's position that unexpected
" e/ |5 O+ x. W( [$ w7 [acceleration in some of the company's most popular cars and) _# ~7 y* M+ a3 e8 D
trucks was caused by one of two problems -- misplaced floor' b8 A- d( L1 R; Z0 R, P
mats and sticking accelerator pedals.7 U6 e/ V3 D" z+ Q1 j
He insisted electronic systems connected to the gas pedal# w' H- c) T# q! Y3 x! G: z
and fuel line did not contribute to the problem, drawing sharp! O: _% I, m7 Q" I- t& n5 t
criticism from lawmakers who said such a possibility should be
9 C& t/ J8 o6 F3 T; A) Ofurther explored -- and from a tearful woman driver who could
) N. ^1 x( e1 i0 z8 s; Hnot stop her runaway Lexus.
, F$ ~( v' D; f. t9 y2 u"Shame on you, Toyota," Rhonda Smith, of Sevierville,9 Y5 c2 t* e e2 i9 I# A
Tenn., said at a congressional hearing. Then she added a second
0 l. [$ _1 O' I5 l) L8 p7 h"shame on you" directed at federal highway safety regulators.
6 U0 h( u& Q e; N& n. |Texas Republican Rep. Joe Barton cautioned his colleagues
: h9 m7 Z% u% V# uearly in the hearing against conducting a "witch hunt" and said1 N, _/ M6 q9 Y7 S5 I; F1 H
"We don't want to just assume automatically that Toyota has! b$ [; p/ ^9 l# i x, x
done something wrong and has tried to cover it up." But midway+ w5 |- o6 T2 Z" N
through Lentz's testimony, Barton said of Toyota's3 q1 \& L1 U/ J" X! a( @
investigation of the problems: "In my opinion, it's a sham.") F5 V6 @7 k& e9 l
Lentz said the company had not completely ruled out an
' D: N$ F! b+ Telectronics malfunction and was still investigating causes of
! J/ [: y) ~1 g0 J1 Z% mthe sudden acceleration. Still, "We have not found a' F1 j& Z6 W9 ^! H8 H6 c: r2 ]
malfunction" in the electronics of any of the cars at issue, he
{& ?0 L! [# I# X5 f! \said.6 M* d7 n J5 h2 Z
As to Smith's harrowing story, "I'm embarrassed for what0 l$ t- y1 f, d9 N$ O, T& V
happened," Lentz said. "I want her and her husband to feel safe2 y& K" l/ _0 m/ y
about driving our products," Lentz said.
9 T9 h( l- c& \7 {/ ?: ^% a# iThree congressional panels are investigating Toyota's% H4 m q, y2 U# o
problems, which affect a huge number of Americans. Toyota has$ \6 k2 B9 x1 t H
recalled some 8.5 million vehicles worldwide -- more than 6
* m* o- u0 u7 Cmillion in the United States -- since last fall because of
/ A" a9 l1 I Tunintended acceleration problems in multiple models and braking
5 M, w% x) p! tissues in the Prius hybrid. It is also investigating steering
( o; O0 g( J* v6 P9 b5 Jconcerns in Corollas. People with Toyotas have complained of W4 h5 Z1 I, c6 R6 e. N
their vehicles speeding out of control despite efforts to slow; j6 {2 s0 t& w y; w
down, sometimes resulting in deadly crashes. The government has* ^6 N# _) _4 ~/ d0 _: A
received complaints of 34 deaths linked to sudden acceleration
. D/ a. T) b4 W5 ]0 _2 d7 rof Toyota vehicles since 2000.
, l/ `% C5 n+ BLentz, who choked up while discussing the death of his own
6 Z) a! r4 Y( J( bbrother more than 20 years ago in a car accident, said he4 O) s C" M) @
understood the pain.
% P' y- w* Q( I1 J( |! Y: N"I know what those families go through," he said.
4 p; o4 ]' ?( o* B) v% |. I' ]2 _Lentz has said in the past that he was confident Toyota's2 ^' K! M# s9 R. r$ M; L# e
fixes on the recalled vehicles would correct the problems.
1 I P* C3 q5 H) ?3 |But when pressed by Energy and Commerce Committee Chairman
* m! z! y _( Q5 Y( i- K1 N) W2 c, n5 ^Henry Waxman, D-Calif., on whether the two recalls Toyota put9 D- s. J7 u @' `8 q
in place to deal with the issue would completely solve it,
5 C' t" g* f4 W4 X: N; WLentz replied: "Not totally."; D0 z' ?" @3 J
Still, he said chances of unintended accelerations were5 \! m8 W+ d3 O6 s
"very, very slim" once the recall was complete. Lentz also said
5 \; K3 P+ S( [ `5 Z$ \Toyota was putting in new brakes that can override the gas9 q7 K! R9 u! b/ _) F
pedal on almost all of its new vehicles and a majority of its7 N6 j' ?5 v0 A9 X t$ [2 u. t: S
vehicles already on the road.' }2 t7 b6 G3 {# G
Meanwhile, Toyota president Akio Toyoda, who will testify- s$ F' ]9 F4 i5 ~- g" j( S
before a separate panel on Wednesday, said he took "full
8 G- T9 }6 f& }9 nresponsibility" for the uncertainty felt by Toyota owners and9 n3 X( C1 y: \: v, j, G
offered his condolences to a San Diego, Calif., family who were+ f6 n% Z; D' ~( [7 n& `8 p& ?
killed in late August, reigniting interest in the problems.7 ?! I) Z1 W9 x( V
"I will do everything in my power to ensure that such a
h9 I9 s+ @, v( J& i. Ntragedy never happens again," Toyoda said in prepared testimony
6 l: m! K( Y% Yfor Wednesday's hearing to the House Government Oversight3 I$ T. _8 ~; B! j: r' Q
Committee. "My name is on every car. You have my personal$ |3 |" B8 B0 b) M
commitment that Toyota will work vigorously and unceasingly to$ ?5 X7 } `: x, }5 k
restore the trust of our customers."
# L u- _) [7 S7 d1 c/ S. FLawmakers heard a brief, but riveting, deion from
6 q; j$ u/ e& t3 VSmith, the Tennessee woman whose Toyota-made Lexus suddenly
; e$ o& A* Z- l# G0 L9 Gzoomed to 100 miles per hour as she tried to get it to stop --
0 |' ~3 P2 l; G6 oshifting to neutral, trying to throw the car into reverse and( I! R, y+ ]7 H7 z& D3 B; m- s; c
hitting the emergency brake. Finally, her car slowed enough
& Q/ _$ e$ E1 r/ z& E& F0 U; |that she was able to pull it off the road onto the median and
5 F2 p7 E. x j* X/ V8 p- n3 P# w0 Rturn off the engine.
0 O$ Z4 @( D- M; F2 P( nFighting back tears, she described her nightmare ride of% d+ l9 J @) ~; Q1 K. n# S
October 2006, calling it "a near death experience."3 D; C, X- F2 p: y
"After six miles, God intervened" and slowed the car, she
; T) S- K L. E( n4 [+ F9 dsaid. She added that it took a long time for Toyota to respond- n7 l& A4 e( A o6 d! G
to her complaints.
+ b' _# W8 E8 [5 W2 F- D e( uIn an often contentious full day of testimony, lawmakers
# U A- p8 |6 a4 U ]returned again and again to the question of whether electronic9 o4 d6 {; j4 h3 g8 `2 S
malfunctions may have contributed to the speeding cars.' R" h! I+ {* g4 y; w' c7 }" ^& _6 i
"We are confident that no problems exist with the electric
% V/ |8 Z3 R. B, u) {/ W* nthrottle control system in our vehicles," Lentz said. He cited
2 L9 @6 z3 U8 |, }"fail-safe mechanisms" in the cars that were designed to shut
4 O" @7 w J' c/ z' o1 koff or reduce engine power "in the event of a system failure."
# T6 @8 n- R# oTransportation Secretary Ray LaHood told the panel in
/ k0 S3 ]% k& h3 ^- X7 sprepared testimony that possible electronics problems were6 N+ i+ \+ _) b( ^
being looked into by his agency. He said the company's recalls
4 m5 r( q4 x$ V6 X8 K& L; k3 mwere important steps but "we don't maintain that they answer+ g, u" i: v9 o1 q( D
every question."
/ d+ ?3 J8 N- X5 zToyota hired a consulting firm to analyze whether0 V& B2 R0 E/ `/ Y: D
electronic problems could cause unintended acceleration. The
& v6 m5 M* z# v1 J$ yfirm, Exponent Inc., found no link between the two. But# Y/ ]& H' K+ ^: c. c3 R- E
committee investigators said the testing studied only a small
& W0 \: o( @! D/ X! Q% X4 [number of vehicles
; O1 t3 ]2 S ^* G1 H1 y8 dTracking down an electrical problem can be far more3 w! }. R0 h4 i( E3 U
difficult, expensive and time-consuming than finding a8 O, y: U% j r. D, W
mechanical problem. Electrical problems can have more than one
5 E$ p3 r& z2 y7 Bsource, and they can come from inside or outside the car.
/ s* t0 E# X- y6 O4 q# JMechanical problems often leave clues such as physical damage,; x, f4 T: x1 K3 ]
where electronic troubles can be hidden in software or leave no; @3 k. K( E0 G# ]3 Y$ L
trace at all.4 m: b1 ?9 P' {/ ^- B
House investigators who reviewed Toyota's customer call
" k! K1 F! ]5 ~7 z6 d8 ldatabase found that 70 percent of the complaints of sudden' `, A3 D. \- @" y
acceleration were for vehicles that are not subject to the9 a( l, |, D) K
recalls over floor mats or sticky pedals.
! f; S9 F* K3 G/ aRep. Bart Stupak, D-Mich., chairman of the subcommittee,2 A$ T1 D1 h6 G$ B6 _6 U
said Toyota "misled the American public by saying that they and/ B; y5 T# o3 Y
other independent sources had thoroughly analyzed the
- i. b; p# |* m2 q4 ^electronics systems and eliminated electronics as a possible
; X2 V( y, I6 F5 S) t0 z/ F' xcause of sudden unintended acceleration when, in fact, the only
( Z# v8 S* d: nsuch review was a flawed study conducted by a company retained
, Q3 C- R' n& @1 \# N9 r1 } o, Xby Toyota's lawyers."
3 `/ h) }8 H, \: b bLentz apologized anew for the company's slow handling of( O2 s* _( K/ A# y" s/ m
problems. "We have not lived up to the high standards our( f L" R0 ?$ v* [
customers and the public have come to expect from Toyota," he
1 t& g9 \6 ^7 G# |; gsaid.
4 o2 t, a+ Y2 r"Put simply, it has taken us too long to come to grips with
% Q" Z, y1 _* v& V! E/ J9 t4 ?a rare but serious set of safety issues, despite all of our
6 B7 c s1 e! Bgood faith efforts," said Lentz, president and chief operating) r9 x3 d# P" y% a
officer of Toyota Motor Sales USA. Inc.
8 n9 C1 e+ ~4 L: [7 H( O+ A7 R5 ~Separately, among hundreds of Toyota dealers lobbying
- q7 ~8 F4 |, E5 O, V9 nmembers of Congress Tuesday, there seemed to be widespread
7 c% ?' ^1 P, F" x8 O0 rrancor toward a federal government they view as picking on the
4 ^7 n7 \+ ]" l% Y% y, Dautomaker, at least in part because of the government's
! j) v$ c" L" ?5 Q% m9 @investment of billions of dollars in General Motors and a0 w' O% `5 P" P
Chrysler., l; V/ F# E, D, {! Y
"That's hard for me as a citizen to understand why my tax
9 P$ k. r# w! {; Rdollars are going in that direction," Paul Atkinson, a O6 a5 s! V) O
Houston-area Toyota dealer, said at a news conference that also) V+ o- |5 q$ e: @
served as a pep rally for the visiting dealers. "To compete
- q/ M8 J4 D$ e) {6 t3 nwith the government as an individual entrepreneur is pretty* f# M: M5 }* }) J/ \# [! l+ T7 C: w5 E
tough."
) O$ H8 Q& t2 x- l2 c g2 {& X# U---% Q1 L B6 f8 o; F0 y/ c
Associated Press writers Alan Fram, Stephen Manning and Tom
+ p+ \9 j H! N) r( D" W; N* r- _Raum in Washington and Tom Krisher in Detroit contributed to% s# I8 E3 \. U0 m! H
this story.
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4 b' p# K A; X. l& r-0- Feb/23/2010 21:04 GMT |
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