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丰田承认换踏板不一定能全部解决加速问题
# T. c% x( F; j9 L1 x# `3 w% ?By LARRY MARGASAK and KEN THOMAS
# ^; L% S9 h+ O4 C' K8 \0 O8 WWashington (AP) -- The president of Toyota's U.S.
5 ~4 u9 Y0 ?3 C' Hoperations acknowledged to skeptical lawmakers on Tuesday that9 u3 \/ t) }0 i5 g- h6 h
the company's recalls of millions of its cars may "not totally"9 r' Q1 P& P0 K! n( O: \ X
solve the problem of sudden and dangerous acceleration.
! e2 K( U: {% l9 I% ^"We are vigilant and we continue to look for potential
% k" R( D7 e: O# f6 d3 rcauses," Toyota's James Lentz told a congressional panel.( k# @- x8 @* }! l/ k# Q
However, he repeated his company's position that unexpected0 }* F% y f1 O' {$ a
acceleration in some of the company's most popular cars and) N V9 d$ y6 [" e5 b" V
trucks was caused by one of two problems -- misplaced floor
3 M$ d; J; @* G* }2 ?8 Wmats and sticking accelerator pedals.
$ `, t6 L; M' [+ i1 v" zHe insisted electronic systems connected to the gas pedal: e8 s w+ U0 p6 A% _1 G
and fuel line did not contribute to the problem, drawing sharp
% ?/ P+ l z6 Dcriticism from lawmakers who said such a possibility should be
8 g9 f: R4 t5 x6 jfurther explored -- and from a tearful woman driver who could
1 K" l7 ]0 f/ I7 dnot stop her runaway Lexus.
+ f a7 E! |5 u0 y"Shame on you, Toyota," Rhonda Smith, of Sevierville, b0 [+ d! U8 z: r+ V8 h
Tenn., said at a congressional hearing. Then she added a second( j$ {& z5 G( G, p* }6 T) r5 W
"shame on you" directed at federal highway safety regulators.0 m$ Z; f, B' a6 n. J8 X/ W- M
Texas Republican Rep. Joe Barton cautioned his colleagues/ Z' g1 v1 I5 p: [ C: u0 R9 H- \
early in the hearing against conducting a "witch hunt" and said
' z; [3 w- T! t5 E4 N) M" w6 x6 G"We don't want to just assume automatically that Toyota has$ D$ f0 @$ k8 Q2 W/ c
done something wrong and has tried to cover it up." But midway) |$ V& q1 B1 B% g [( @
through Lentz's testimony, Barton said of Toyota's
$ N- |# W# i9 }4 }investigation of the problems: "In my opinion, it's a sham."* `" u) D U" s' Q4 Q
Lentz said the company had not completely ruled out an
9 I; n S/ j" M. a$ Z* x! Uelectronics malfunction and was still investigating causes of0 C% b, f$ J/ J* E5 \: L
the sudden acceleration. Still, "We have not found a* p# a8 ]9 u5 Z0 M- n0 c( M
malfunction" in the electronics of any of the cars at issue, he# ^( D. Y0 @% Q& U- W! P
said.
8 ]! k# K$ j8 n6 IAs to Smith's harrowing story, "I'm embarrassed for what
/ w& P- ^( _( N3 ~happened," Lentz said. "I want her and her husband to feel safe% b9 ^" y) U, Y% l- u0 \
about driving our products," Lentz said.
+ n, M- J+ \+ q: F& ]Three congressional panels are investigating Toyota's
" T: G) ?+ g& v6 c( w' w) t/ Qproblems, which affect a huge number of Americans. Toyota has& ]% ?# f4 A- N- x5 l A
recalled some 8.5 million vehicles worldwide -- more than 6
+ O% }8 T0 \5 }( j4 D9 `million in the United States -- since last fall because of8 Q* v3 F: w+ l2 {9 J1 k. J/ i
unintended acceleration problems in multiple models and braking
/ z. L/ P4 c; p+ V: L/ i; eissues in the Prius hybrid. It is also investigating steering
( g+ W+ R b4 w* |concerns in Corollas. People with Toyotas have complained of
4 m# C* V, j4 { H2 @ p& Utheir vehicles speeding out of control despite efforts to slow
s# H6 k; }, q/ ]/ p* gdown, sometimes resulting in deadly crashes. The government has7 L1 a' a# z+ H" _+ B6 j6 G
received complaints of 34 deaths linked to sudden acceleration
9 R! a) P9 D* y: ?9 hof Toyota vehicles since 2000.
& ] f# q& J/ Q4 w5 ]* B% o. c( aLentz, who choked up while discussing the death of his own: I/ Y; D! A0 Z8 [
brother more than 20 years ago in a car accident, said he
7 K) K' N! x t* Lunderstood the pain.
1 C) n4 k. n# T+ j7 h"I know what those families go through," he said.3 F7 P: ]5 [% _+ R! a7 R
Lentz has said in the past that he was confident Toyota's
5 f, p& P. V# ?; n- w" K) Hfixes on the recalled vehicles would correct the problems.3 a7 r. b$ X1 F
But when pressed by Energy and Commerce Committee Chairman; t9 U: [: |" [' J# n
Henry Waxman, D-Calif., on whether the two recalls Toyota put' x/ \. A+ A. ~9 l7 X9 i P) C
in place to deal with the issue would completely solve it,+ f! B' H! U0 A
Lentz replied: "Not totally." q& Y; e& j% m& Y4 \ |
Still, he said chances of unintended accelerations were1 ]/ s8 q w1 d7 Q, L5 u0 `. t7 q9 [/ }
"very, very slim" once the recall was complete. Lentz also said
5 `2 O2 ^2 @5 B. ^4 _4 b9 OToyota was putting in new brakes that can override the gas# [' i! T3 @" e$ ^0 w) t
pedal on almost all of its new vehicles and a majority of its' B, S- z" J5 @- z1 \' Z4 v
vehicles already on the road.
0 R0 F. h: g# J8 e) I, pMeanwhile, Toyota president Akio Toyoda, who will testify
6 Q$ |+ x3 w& ]* dbefore a separate panel on Wednesday, said he took "full
- a9 A" `4 V9 ] P" ^responsibility" for the uncertainty felt by Toyota owners and+ x4 @3 g* W9 F( g' w6 `9 P
offered his condolences to a San Diego, Calif., family who were. j( [3 D4 C6 b% s3 M4 Z
killed in late August, reigniting interest in the problems.
* T q9 I- p3 {5 O- h- a"I will do everything in my power to ensure that such a
) S# O& j) A3 k0 p5 l% rtragedy never happens again," Toyoda said in prepared testimony* T/ N6 V+ w# W0 ^. ]1 \
for Wednesday's hearing to the House Government Oversight* a# }$ l5 I: [) x7 f0 s
Committee. "My name is on every car. You have my personal/ ^8 n! L9 Z/ o
commitment that Toyota will work vigorously and unceasingly to) y/ I* ]7 S2 [+ [) i* S$ v
restore the trust of our customers."
! g, i3 w P6 Y8 g* @" F2 ULawmakers heard a brief, but riveting, deion from
4 i1 B6 I+ F3 i4 {8 D* _. r% L, kSmith, the Tennessee woman whose Toyota-made Lexus suddenly
( m- |! k* I0 D3 I) [# xzoomed to 100 miles per hour as she tried to get it to stop --
f8 A' i @0 n" i' Nshifting to neutral, trying to throw the car into reverse and1 T8 I! b* w% N" _/ O
hitting the emergency brake. Finally, her car slowed enough
+ V4 v* C2 k; _' j7 Y, O9 Q7 w1 Uthat she was able to pull it off the road onto the median and
/ ^) A# Q7 ]* X" E" {9 K) mturn off the engine.: w q- M' c1 M# F( P
Fighting back tears, she described her nightmare ride of
0 N" [8 w6 `" I# z5 \October 2006, calling it "a near death experience."
: N+ G& U4 ?- n+ C# F1 n"After six miles, God intervened" and slowed the car, she
& c; \" M. O8 b+ Z0 h: ksaid. She added that it took a long time for Toyota to respond
7 G& Y* O& P* n9 q- P7 ato her complaints.
% P0 b( M" f1 k; SIn an often contentious full day of testimony, lawmakers
$ X! U& a* G9 ?$ [# K: J! ureturned again and again to the question of whether electronic
0 B8 s- L& d# }. tmalfunctions may have contributed to the speeding cars.8 o! g0 l$ u; ^9 ^+ Z
"We are confident that no problems exist with the electric! x6 e! g9 L' b3 D. R' l
throttle control system in our vehicles," Lentz said. He cited
: v! K- d% P7 f/ T; i"fail-safe mechanisms" in the cars that were designed to shut
/ y7 L) c4 j6 v2 _ @off or reduce engine power "in the event of a system failure."
U0 o5 V# T# g" Q7 m/ LTransportation Secretary Ray LaHood told the panel in" D. I: F$ Y4 ]& l
prepared testimony that possible electronics problems were
3 [0 I% ~1 \+ c7 @, P$ k8 J, G5 sbeing looked into by his agency. He said the company's recalls
% v/ _# n' R0 g$ b/ V- X W. twere important steps but "we don't maintain that they answer
" B* e4 N$ u8 E+ ^$ F+ |every question."% l' m" ~6 ]# C K% [/ p2 K
Toyota hired a consulting firm to analyze whether+ {: h2 E) U8 E; ?9 a- z' p- C
electronic problems could cause unintended acceleration. The
/ T/ h) l+ J3 M( ifirm, Exponent Inc., found no link between the two. But
. ?% p9 A: C" `3 x: [4 `* kcommittee investigators said the testing studied only a small
1 `* Y% t7 a" }0 ?number of vehicles( z* u7 }% p8 _) s$ k* q, p' y" @) l
Tracking down an electrical problem can be far more+ m( Z1 \5 [9 l) p- U7 h
difficult, expensive and time-consuming than finding a
K, f) ~2 w" V: Z" R# U3 `6 [: B+ d! Fmechanical problem. Electrical problems can have more than one9 J4 }* d# N8 l; e
source, and they can come from inside or outside the car.! v# A2 T1 v! v! h. P! ^( R
Mechanical problems often leave clues such as physical damage,3 I# I1 Y2 A- m6 M
where electronic troubles can be hidden in software or leave no
# G6 K( ^' k5 g* e+ i- O+ gtrace at all.& ~$ L O0 T- ?: Y. k! p
House investigators who reviewed Toyota's customer call
* }/ e* {8 k0 ~- kdatabase found that 70 percent of the complaints of sudden8 [& L, T8 G5 g# l
acceleration were for vehicles that are not subject to the
9 i9 ~' t3 P2 t2 srecalls over floor mats or sticky pedals.! D3 \ l5 j% o. b
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
+ ~7 K+ O D+ Z* ~0 tsaid Toyota "misled the American public by saying that they and: o5 p8 F% [6 i4 j! f
other independent sources had thoroughly analyzed the
7 W3 }. q, D+ \2 L" ]electronics systems and eliminated electronics as a possible
8 Y- i; l- g% e6 V8 y0 i: [1 a. Acause of sudden unintended acceleration when, in fact, the only# T$ @) Q- r. z S0 G
such review was a flawed study conducted by a company retained
o: X8 N- p p7 a. j& R3 Dby Toyota's lawyers."2 d% ?. }# k) _2 z5 g! b# p; A
Lentz apologized anew for the company's slow handling of8 s' \) {' X4 B* b# l8 W
problems. "We have not lived up to the high standards our
$ p5 s+ l" w% |! I5 | acustomers and the public have come to expect from Toyota," he" D; I" h5 k) G+ W" X+ {( v. E& y
said.
e1 G$ Z, e5 ~ o% w"Put simply, it has taken us too long to come to grips with, N6 @( z3 v1 m, C# u8 F+ r
a rare but serious set of safety issues, despite all of our" W# Y4 e, F; Q; s" W2 \
good faith efforts," said Lentz, president and chief operating
x6 p8 p8 ]2 v3 K1 `officer of Toyota Motor Sales USA. Inc.+ K# w" T9 d2 `) Q0 r
Separately, among hundreds of Toyota dealers lobbying" F# y6 M# [$ |4 V
members of Congress Tuesday, there seemed to be widespread
# v: G$ p F! B2 e( B6 qrancor toward a federal government they view as picking on the' D+ c# ~; t$ X
automaker, at least in part because of the government's
2 L6 B3 @7 R/ x. N: W, sinvestment of billions of dollars in General Motors and" p. H) {3 f! j3 n- Q
Chrysler.
" Z9 F0 J6 G0 [- E% F0 o' ~: z4 M"That's hard for me as a citizen to understand why my tax
( {( Q( w4 y, tdollars are going in that direction," Paul Atkinson, a# x3 ~, ]7 z2 P
Houston-area Toyota dealer, said at a news conference that also
( G5 s+ |* ~" C! X- w, D/ F+ U' H& P$ userved as a pep rally for the visiting dealers. "To compete
9 C# l1 x0 Z1 l+ l5 swith the government as an individual entrepreneur is pretty
5 X: P/ G$ J$ }* ?+ f4 F( stough."/ H5 N, ?* }) s4 X( P2 W3 u8 N
---
2 X- c1 i5 y, Z5 kAssociated Press writers Alan Fram, Stephen Manning and Tom
$ E* ^6 F# h2 vRaum in Washington and Tom Krisher in Detroit contributed to
) q% F. E0 V1 _, u0 Rthis story.
* x) ^) y. T5 \" I& ?- F( S9 o' j `; e! _
-0- Feb/23/2010 21:04 GMT |
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