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丰田承认换踏板不一定能全部解决加速问题
, C9 D( M. t! }! BBy LARRY MARGASAK and KEN THOMAS; ^4 M" f& ]7 e: o
Washington (AP) -- The president of Toyota's U.S.
$ q' \- l$ l$ @- [operations acknowledged to skeptical lawmakers on Tuesday that
/ A7 A2 l" k0 h: B8 p# w# ?9 ?the company's recalls of millions of its cars may "not totally"
9 K& t) t/ q. i' _' z; csolve the problem of sudden and dangerous acceleration.2 ~' N( L' u8 J' K
"We are vigilant and we continue to look for potential
l) R: l4 B/ T2 [causes," Toyota's James Lentz told a congressional panel.# V5 T& K, x* ], Y
However, he repeated his company's position that unexpected" X% v4 `9 g6 c6 S) u$ \) L
acceleration in some of the company's most popular cars and
, A: g+ F/ i/ v6 F6 w+ Utrucks was caused by one of two problems -- misplaced floor* W6 K* F, l, f( m8 r+ g- }9 [
mats and sticking accelerator pedals.
# A" V2 T$ s& {He insisted electronic systems connected to the gas pedal$ {$ Y2 p/ z5 `3 R" q2 s8 x/ x5 D
and fuel line did not contribute to the problem, drawing sharp
* I: b& E% g! U% [: p. W/ }6 t* Dcriticism from lawmakers who said such a possibility should be$ W# m+ j) }3 o9 B8 x6 V
further explored -- and from a tearful woman driver who could
) U2 U! F- G' l5 K1 ]3 n& Gnot stop her runaway Lexus.. ]0 G3 ^. j( ?9 W& s$ O- y
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
- W6 f' O3 {2 M# ?2 p6 bTenn., said at a congressional hearing. Then she added a second
& p2 n8 Z u8 _( b8 |"shame on you" directed at federal highway safety regulators.
. u$ I8 T6 S; N; i# K# y- H( qTexas Republican Rep. Joe Barton cautioned his colleagues& H% i. S8 D6 Q! P+ t) g; I
early in the hearing against conducting a "witch hunt" and said
2 V5 D' R3 [! ?6 q0 ]; L, y+ I# ?9 Z"We don't want to just assume automatically that Toyota has* T4 ]2 C3 Z- p
done something wrong and has tried to cover it up." But midway
0 b3 }% ]# R. [6 A c- ?5 Jthrough Lentz's testimony, Barton said of Toyota's
7 Y- }/ ~9 k9 u( b+ Z" iinvestigation of the problems: "In my opinion, it's a sham."
4 H8 F+ i: ~+ l5 |* E" mLentz said the company had not completely ruled out an
$ g v; v1 J) H3 W% K" pelectronics malfunction and was still investigating causes of
/ y" }/ Q& `; i i/ P+ u: ythe sudden acceleration. Still, "We have not found a
3 M" G# R2 n* a9 [4 hmalfunction" in the electronics of any of the cars at issue, he7 \- `! f3 _3 \6 c+ [: O0 C
said.6 K2 c) T9 ]0 [0 W3 M) y: ]0 ^0 K
As to Smith's harrowing story, "I'm embarrassed for what
9 u4 P+ `# Y r4 ?/ Zhappened," Lentz said. "I want her and her husband to feel safe; V' F! v+ [8 S+ b
about driving our products," Lentz said.
3 j% W* ]& M) g- [$ w* pThree congressional panels are investigating Toyota's: N/ x7 k9 w: u3 {0 \+ Q. v
problems, which affect a huge number of Americans. Toyota has# }3 D" G+ h, ^0 g0 X
recalled some 8.5 million vehicles worldwide -- more than 6) O) L5 D3 x4 u2 ^) D+ G6 n2 ?
million in the United States -- since last fall because of& B" M+ c: {7 H" \1 ~- L
unintended acceleration problems in multiple models and braking
; t7 x( `0 }3 \8 V3 z( missues in the Prius hybrid. It is also investigating steering
2 n' c/ \& ~3 n2 M2 \concerns in Corollas. People with Toyotas have complained of
* V" E3 ~0 b% `2 l- Gtheir vehicles speeding out of control despite efforts to slow
$ @8 ?% ~! i l: ^down, sometimes resulting in deadly crashes. The government has6 a) L/ ~* V% P7 t1 @5 ?
received complaints of 34 deaths linked to sudden acceleration
) v; D2 [% F2 H% C6 l2 uof Toyota vehicles since 2000.& |& R. J/ N% }/ W- `$ E# f
Lentz, who choked up while discussing the death of his own
% t& ^6 B% g! M3 d& t _brother more than 20 years ago in a car accident, said he* @6 ^" T1 e% |$ W& j, k, D
understood the pain.& Z( H0 l( |8 h) V2 Q
"I know what those families go through," he said.& v. k% I/ q+ T" R' `& t1 n
Lentz has said in the past that he was confident Toyota's# g4 O3 s, O* x9 c; Q) a
fixes on the recalled vehicles would correct the problems.
5 _6 e1 e! v: o. t! {# @But when pressed by Energy and Commerce Committee Chairman) p9 d8 }: X$ |2 C* p5 b+ |6 @" \
Henry Waxman, D-Calif., on whether the two recalls Toyota put
* ~; U% z9 ?+ w: y- q& y8 tin place to deal with the issue would completely solve it,
& k3 F) d8 m# GLentz replied: "Not totally."4 }7 y m0 P4 H4 O: {6 K/ j
Still, he said chances of unintended accelerations were
9 f3 i l& L. L5 {: N$ @"very, very slim" once the recall was complete. Lentz also said
; O+ t8 Y1 I( \: x( lToyota was putting in new brakes that can override the gas
0 D7 q- @9 _1 G) `8 l1 K8 xpedal on almost all of its new vehicles and a majority of its3 K% m& x2 p* B7 P$ k9 i/ S
vehicles already on the road.
/ ]. w4 _( [! B, n9 _Meanwhile, Toyota president Akio Toyoda, who will testify5 w( |; M) p& b. q% C& W( P
before a separate panel on Wednesday, said he took "full
4 `5 x B3 V4 c W+ m3 N0 Iresponsibility" for the uncertainty felt by Toyota owners and# @+ N; R# w0 d2 m
offered his condolences to a San Diego, Calif., family who were ~8 s r( M( z. z- ] B
killed in late August, reigniting interest in the problems.( R6 E4 x- |% G4 p3 w D
"I will do everything in my power to ensure that such a! Z0 i9 l9 [( c% S0 F# r+ E0 S d
tragedy never happens again," Toyoda said in prepared testimony8 S2 l, x& p& s7 i( c
for Wednesday's hearing to the House Government Oversight
+ N4 D+ r4 j/ H. z$ D4 R7 C7 L) dCommittee. "My name is on every car. You have my personal( d1 V6 V+ o/ ~2 n* n
commitment that Toyota will work vigorously and unceasingly to5 E+ R* u* l7 s( y$ d8 P
restore the trust of our customers."& E, o/ L7 b9 M6 Z5 A% Y8 U: g
Lawmakers heard a brief, but riveting, deion from
2 R; d2 i5 C0 ^) T, k JSmith, the Tennessee woman whose Toyota-made Lexus suddenly. I! Y2 g& u% I
zoomed to 100 miles per hour as she tried to get it to stop --
2 b% J: i u- t/ P7 {shifting to neutral, trying to throw the car into reverse and
% p' P! _! x8 b" V3 Chitting the emergency brake. Finally, her car slowed enough
/ w& S0 o. ]6 f9 z7 Uthat she was able to pull it off the road onto the median and
1 I& R: Q1 d) Dturn off the engine.
( B3 S! u! D5 u* K2 F8 W' MFighting back tears, she described her nightmare ride of% c; R* S% d5 S- {
October 2006, calling it "a near death experience."' B+ k: W4 c+ C3 @% U! e A
"After six miles, God intervened" and slowed the car, she# j6 r2 X$ V d+ x' w$ ]7 A) A
said. She added that it took a long time for Toyota to respond
3 ?8 H: y6 v; S3 z# i. r0 Eto her complaints.* b5 H2 c) z; y4 U7 X, `
In an often contentious full day of testimony, lawmakers
5 u0 J' b. `! b% e' e" ^returned again and again to the question of whether electronic
+ z# U' M O) a: f6 s# W8 w3 y" ?5 nmalfunctions may have contributed to the speeding cars.
$ \& k7 r% `- @9 |9 p* ]: S4 J9 W"We are confident that no problems exist with the electric, W4 v# d) a! q* R& H/ U7 r( D5 X
throttle control system in our vehicles," Lentz said. He cited
3 I; ]+ n0 k% ^, a6 A5 {+ ~+ w% ]"fail-safe mechanisms" in the cars that were designed to shut
0 Y# N' ` S# j# poff or reduce engine power "in the event of a system failure.") [3 x' L+ V, \9 T
Transportation Secretary Ray LaHood told the panel in: l# t* m9 o' w \' t
prepared testimony that possible electronics problems were
$ \1 r+ p! p& r; D9 v3 F3 Wbeing looked into by his agency. He said the company's recalls
, v2 U& o1 L- r3 G/ hwere important steps but "we don't maintain that they answer
8 Z% R( y$ s( I$ M3 ]every question."
& |' h; ]/ e+ b' P9 l' J. Q( DToyota hired a consulting firm to analyze whether
) F0 d6 ^1 W' `! f0 qelectronic problems could cause unintended acceleration. The4 ]) n( b1 `/ m% c+ t
firm, Exponent Inc., found no link between the two. But
& \$ k* C1 J- o; Ccommittee investigators said the testing studied only a small e. S, P/ y4 s4 t: Y
number of vehicles
% w5 Y) o$ Y% _- cTracking down an electrical problem can be far more+ R: G9 {3 a3 V" r# [; S
difficult, expensive and time-consuming than finding a
9 a) a3 S: d6 Q$ `" cmechanical problem. Electrical problems can have more than one
7 \6 B$ h+ t8 k5 ysource, and they can come from inside or outside the car.
! j, j+ C K6 S6 l7 A i: cMechanical problems often leave clues such as physical damage,, l9 Q. L1 Y4 G# \. C: U2 W0 }
where electronic troubles can be hidden in software or leave no
; o7 H( B b% z9 otrace at all.
3 H/ R& ^/ R6 T/ Q! e& [House investigators who reviewed Toyota's customer call- \7 l9 ?* c7 n) t
database found that 70 percent of the complaints of sudden
3 ~ @$ F) E1 s; [2 wacceleration were for vehicles that are not subject to the6 B2 m& e2 Y/ L5 q6 {: i* Z
recalls over floor mats or sticky pedals.
; U, X2 c1 _! H e2 GRep. Bart Stupak, D-Mich., chairman of the subcommittee,9 ?/ d! t8 f6 H: Z8 [9 v
said Toyota "misled the American public by saying that they and6 D* n' M) x% G4 } W ^
other independent sources had thoroughly analyzed the
( a5 ]- x# b5 p6 G1 V! telectronics systems and eliminated electronics as a possible
) r0 u3 E) X2 ~6 S' }0 Dcause of sudden unintended acceleration when, in fact, the only
* z) ]# m" a0 ^: esuch review was a flawed study conducted by a company retained& M# W2 n9 r: m& f' [. p: E5 j) m4 z
by Toyota's lawyers."' D7 n; v: m6 A
Lentz apologized anew for the company's slow handling of7 O, f5 x/ m; `3 R* \$ f
problems. "We have not lived up to the high standards our
' S, f i- a6 t! lcustomers and the public have come to expect from Toyota," he3 O9 a' S8 k: y0 t# `/ F( E6 I7 H
said.
( {1 ~7 f* _* k$ v"Put simply, it has taken us too long to come to grips with4 k6 Z3 T. B" q2 k
a rare but serious set of safety issues, despite all of our
6 G& r: B- F! K. j5 b: k+ rgood faith efforts," said Lentz, president and chief operating. t T+ K7 R1 U
officer of Toyota Motor Sales USA. Inc.
2 ^5 d, P! }# ?Separately, among hundreds of Toyota dealers lobbying6 M& e+ @; q: K8 g( z
members of Congress Tuesday, there seemed to be widespread
6 k! q$ _( O- J9 J5 ?6 k3 drancor toward a federal government they view as picking on the; e7 D# z0 a) A6 V
automaker, at least in part because of the government's7 @+ [1 ^4 \6 d: n1 s; H
investment of billions of dollars in General Motors and
0 w, v W- B5 |) B2 gChrysler.8 ?3 X% \* S3 U: Q9 y
"That's hard for me as a citizen to understand why my tax
) ^& { `0 E8 h. Mdollars are going in that direction," Paul Atkinson, a6 @8 W) z1 F2 `9 h+ Y3 g" q
Houston-area Toyota dealer, said at a news conference that also
: B. X. b1 I0 ~$ H) Tserved as a pep rally for the visiting dealers. "To compete K- ~5 D( a3 [: l( g% \: Z
with the government as an individual entrepreneur is pretty3 R; x l' c5 {8 ?0 s4 D
tough."
- o) K1 a! }$ K, E9 A---
- E$ f0 D% E2 C& p, e7 [* s$ _* UAssociated Press writers Alan Fram, Stephen Manning and Tom
* |7 K0 `/ z4 b% U, \3 |& s, vRaum in Washington and Tom Krisher in Detroit contributed to
# x4 Z& r, F- ^) l S- Othis story.3 ~: j; K3 P I: X
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