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丰田承认换踏板不一定能全部解决加速问题7 e0 O Y: w+ u. Q2 A) V
By LARRY MARGASAK and KEN THOMAS" o; T9 Y. @7 u. l5 e
Washington (AP) -- The president of Toyota's U.S.6 R, M# r0 y8 u7 |. P
operations acknowledged to skeptical lawmakers on Tuesday that
2 A) B/ k" D3 L) sthe company's recalls of millions of its cars may "not totally"" }! z c' ~0 \6 O
solve the problem of sudden and dangerous acceleration.
7 T; m6 B* `4 z0 i) O" e"We are vigilant and we continue to look for potential
1 M2 T0 I# L" V+ ~7 m, R: d$ D# c8 Ocauses," Toyota's James Lentz told a congressional panel.
6 |6 d0 D) W3 @5 j! CHowever, he repeated his company's position that unexpected$ Z8 j0 _, _; f) U0 v8 S
acceleration in some of the company's most popular cars and
! ?4 J7 U6 F3 Z) Q- P% R, Htrucks was caused by one of two problems -- misplaced floor8 {. o3 \! B% E/ `4 Y" T
mats and sticking accelerator pedals.) H$ Q. [5 H% |7 x) D+ `5 J
He insisted electronic systems connected to the gas pedal n: @! A" C B! z+ G
and fuel line did not contribute to the problem, drawing sharp
! |: c; q3 l* B+ {) I6 {criticism from lawmakers who said such a possibility should be$ K& `8 d7 A% j0 q/ `3 X
further explored -- and from a tearful woman driver who could1 e, }5 `& R" v2 ~- ]9 i, O
not stop her runaway Lexus.7 A. W/ J! y2 c
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
3 U4 k4 k0 |0 j8 A# PTenn., said at a congressional hearing. Then she added a second
! ~4 ^1 n7 P% v! o0 |7 G: L"shame on you" directed at federal highway safety regulators.
8 C& `7 X. l% }; v Q: lTexas Republican Rep. Joe Barton cautioned his colleagues: ~6 v0 F- P/ s) l$ ?
early in the hearing against conducting a "witch hunt" and said
' Z2 h& E3 r" c# @( I9 M5 F"We don't want to just assume automatically that Toyota has
1 _# N6 D: g. |/ O, N5 z. Qdone something wrong and has tried to cover it up." But midway
$ Q5 ]5 \! [& r# m) Rthrough Lentz's testimony, Barton said of Toyota's1 X- ?' m S& F- d$ \$ }
investigation of the problems: "In my opinion, it's a sham."
$ F9 x. n9 n! e4 cLentz said the company had not completely ruled out an
6 @$ |: n$ `8 E0 L5 U2 oelectronics malfunction and was still investigating causes of2 {6 s6 ~" a5 H! T' |
the sudden acceleration. Still, "We have not found a
* l% O) K( K" g- R# K: [. Imalfunction" in the electronics of any of the cars at issue, he$ J$ B% h: I/ U5 G4 \( i
said.' s6 W1 R: N6 u8 ^- B' r/ `
As to Smith's harrowing story, "I'm embarrassed for what
# o2 M+ ]. ~0 Ahappened," Lentz said. "I want her and her husband to feel safe* e6 F* u2 b5 {. E, d- ^
about driving our products," Lentz said.7 x |: }( g/ ?8 w
Three congressional panels are investigating Toyota's
9 o+ Q% f; b8 m5 z8 R# P. {problems, which affect a huge number of Americans. Toyota has
6 D) {% [( a+ X3 irecalled some 8.5 million vehicles worldwide -- more than 6
. l! j3 k4 Y; u7 Q' Kmillion in the United States -- since last fall because of
5 Z. e& R; T G4 Gunintended acceleration problems in multiple models and braking
6 |5 z) J9 A# P/ z- sissues in the Prius hybrid. It is also investigating steering
1 ]5 n9 L: ]5 l; S4 M2 jconcerns in Corollas. People with Toyotas have complained of) o& j* N, M6 O! X. V
their vehicles speeding out of control despite efforts to slow7 A: V* Z; u% A3 J- D6 n9 ^
down, sometimes resulting in deadly crashes. The government has
) r) G2 A+ g& ]- W/ @6 r1 J1 l1 Oreceived complaints of 34 deaths linked to sudden acceleration4 x7 o2 E8 g; N2 b
of Toyota vehicles since 2000.
. g/ }$ o" H- G" R+ O+ LLentz, who choked up while discussing the death of his own
( C0 I* a3 _ G! bbrother more than 20 years ago in a car accident, said he9 s% u! [7 f/ y) f
understood the pain.
! b" L1 c1 K5 T/ j1 \"I know what those families go through," he said.# C/ A& |+ W- G* F$ o
Lentz has said in the past that he was confident Toyota's
1 `7 u8 Y( M; v, A9 [" V* z$ Qfixes on the recalled vehicles would correct the problems.
+ F) z9 w7 j; b) J! Y4 p" GBut when pressed by Energy and Commerce Committee Chairman3 Y3 Z3 K a6 B5 Y& B% p
Henry Waxman, D-Calif., on whether the two recalls Toyota put& r, P7 G4 J. j/ O* w! y _
in place to deal with the issue would completely solve it,
, }/ s- o/ b2 H6 P( L3 wLentz replied: "Not totally."7 b7 S* G1 O1 j; N0 n1 @4 c
Still, he said chances of unintended accelerations were: c' N8 O) S) `6 |2 F
"very, very slim" once the recall was complete. Lentz also said, l" E3 ^! P2 `4 _: }' \
Toyota was putting in new brakes that can override the gas
1 J! W% A$ Q" x ?pedal on almost all of its new vehicles and a majority of its
+ u9 M# Y5 D# J6 `: ~; p8 yvehicles already on the road.% z' m4 d+ d- {0 x
Meanwhile, Toyota president Akio Toyoda, who will testify
' ?% \+ d& N- Z3 E. A Pbefore a separate panel on Wednesday, said he took "full1 Y7 {- B/ d- k* f% {9 \- q+ V
responsibility" for the uncertainty felt by Toyota owners and
% q; L* c8 L% D9 p5 coffered his condolences to a San Diego, Calif., family who were
' V$ i/ h/ b! x/ y" S* |- |1 lkilled in late August, reigniting interest in the problems.
9 a: P7 |( Q% `3 L6 |$ X"I will do everything in my power to ensure that such a
$ I2 y* a1 Y8 }tragedy never happens again," Toyoda said in prepared testimony
" ?: ]' D# [" Z1 `7 B& |$ [* [! B: b. gfor Wednesday's hearing to the House Government Oversight7 Y; V+ ~. U, g+ l- Y1 t2 F& ~
Committee. "My name is on every car. You have my personal# K9 n7 a3 T0 C I: \; F
commitment that Toyota will work vigorously and unceasingly to/ v. `' u0 ~; e7 B, F- k5 W- T
restore the trust of our customers."+ ~5 a) y& M4 H+ `# S
Lawmakers heard a brief, but riveting, deion from$ a; Y' M( A2 ]1 d/ ^
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
" L! }4 Z* @; k+ U+ Ozoomed to 100 miles per hour as she tried to get it to stop --
0 r! ^0 {& |! ]) @+ a0 f; X# b6 Cshifting to neutral, trying to throw the car into reverse and( m9 m& i2 w& n+ ?
hitting the emergency brake. Finally, her car slowed enough
6 Q `5 g! h0 Wthat she was able to pull it off the road onto the median and
" M p0 D E" \4 i+ i# oturn off the engine.
4 f" d, R0 w1 IFighting back tears, she described her nightmare ride of
I9 M! X7 v6 ~% r' F* QOctober 2006, calling it "a near death experience."
8 Z1 B6 y* H3 O: }"After six miles, God intervened" and slowed the car, she
* F5 O6 r" }, T" b1 [( isaid. She added that it took a long time for Toyota to respond
8 i; `+ h# T2 H4 zto her complaints.
& l, C4 m5 p$ j, U" S2 WIn an often contentious full day of testimony, lawmakers
7 u/ h8 y1 S: B) j6 O& preturned again and again to the question of whether electronic& U, G; V% o- f2 k- p
malfunctions may have contributed to the speeding cars.
* j& b8 v& j/ Q1 C( y( C8 V' m: Z/ E"We are confident that no problems exist with the electric# `: z( E9 W9 V' }. x( C
throttle control system in our vehicles," Lentz said. He cited
, P# |- Q/ {9 c& S& s/ q"fail-safe mechanisms" in the cars that were designed to shut
0 d, ?- S! x* c5 d r5 y$ Boff or reduce engine power "in the event of a system failure."
: P3 \! |" N8 L4 HTransportation Secretary Ray LaHood told the panel in
# \+ L. q9 h8 `7 Z, gprepared testimony that possible electronics problems were
+ u# |: p9 u, f; Qbeing looked into by his agency. He said the company's recalls
) I( Z2 L* Y- C/ ]) Ywere important steps but "we don't maintain that they answer
/ V, v7 f, l7 f, Q7 ^2 a. [$ Pevery question.", B; d/ I2 c* R+ ^: t/ p2 [0 f
Toyota hired a consulting firm to analyze whether$ l& g& _. f8 z8 I7 V
electronic problems could cause unintended acceleration. The2 }- D8 H. ~2 i& X6 e8 m
firm, Exponent Inc., found no link between the two. But9 e/ c' B6 m S$ c
committee investigators said the testing studied only a small& Q" {% O6 I" j, S, d; Q1 }& ^6 l+ ^! M
number of vehicles* t* X% I5 O$ ~1 g2 ] @+ Z$ m; [3 S$ f
Tracking down an electrical problem can be far more4 K; c# k; F$ N& b: |" X$ e
difficult, expensive and time-consuming than finding a' E( g" d; a1 s
mechanical problem. Electrical problems can have more than one
$ t" [, o* f' T/ L: ysource, and they can come from inside or outside the car.
$ y; \8 n6 g6 j& W9 z' Z1 `, W3 ]Mechanical problems often leave clues such as physical damage,
5 Z+ o7 k7 f1 c/ Xwhere electronic troubles can be hidden in software or leave no
3 q2 Q, w* q9 y* Jtrace at all.) U4 } M5 W% P- r
House investigators who reviewed Toyota's customer call. [% V! L6 [4 B# S$ P* ^4 l$ a
database found that 70 percent of the complaints of sudden
0 z% o% o+ t$ d' ~" n) kacceleration were for vehicles that are not subject to the
8 b f) f: X$ Trecalls over floor mats or sticky pedals., P1 b3 \$ F& E2 d. f7 _
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,4 Y( r: Y* {0 N0 c W5 r
said Toyota "misled the American public by saying that they and
( T$ @- W6 O7 ?1 Y7 sother independent sources had thoroughly analyzed the3 H+ x N6 }: V2 S. l s: W
electronics systems and eliminated electronics as a possible0 Q) [& Z- M( g( k
cause of sudden unintended acceleration when, in fact, the only/ `9 I( J0 a% U' K. Z p
such review was a flawed study conducted by a company retained; l7 T! Q+ a) u6 h4 T
by Toyota's lawyers."
) G- n9 E4 R8 lLentz apologized anew for the company's slow handling of
0 z1 }" H* y& J* b8 Lproblems. "We have not lived up to the high standards our, G4 Z2 t( E0 D* n
customers and the public have come to expect from Toyota," he
6 z: E9 {- j0 ]1 z( qsaid.
; _9 ~7 F5 r2 {; C3 o"Put simply, it has taken us too long to come to grips with! U5 |& L7 L& w3 C
a rare but serious set of safety issues, despite all of our
$ O+ q& @- _$ S) \good faith efforts," said Lentz, president and chief operating
* p, ^2 o4 k, H* @officer of Toyota Motor Sales USA. Inc.* ~1 S4 n u% N- @
Separately, among hundreds of Toyota dealers lobbying
# R. k$ Z/ v$ M7 Emembers of Congress Tuesday, there seemed to be widespread7 S, B& l, p! D0 ?
rancor toward a federal government they view as picking on the
3 J% S) @8 d) U6 O9 Lautomaker, at least in part because of the government's
) u/ Y# x/ x& c l5 kinvestment of billions of dollars in General Motors and% A/ E u* L( G) l
Chrysler.
* I R; s: V* ? B"That's hard for me as a citizen to understand why my tax
$ a$ W3 h4 X2 Q, o* Kdollars are going in that direction," Paul Atkinson, a
( G( _1 C+ d7 s8 m# R9 T7 U' j8 rHouston-area Toyota dealer, said at a news conference that also, U" v$ C U, z) |8 D/ k- i
served as a pep rally for the visiting dealers. "To compete4 U% L, M6 O1 M$ X' D2 W$ V; J+ N) S
with the government as an individual entrepreneur is pretty
8 ?) \* H: ?& P+ J5 ptough."
! ^" i9 {9 q* @. J+ t5 O( g# X---/ P8 m a) G, r( Q2 }+ p
Associated Press writers Alan Fram, Stephen Manning and Tom
2 ]1 a7 t% S; r9 lRaum in Washington and Tom Krisher in Detroit contributed to$ _; R: @4 x7 e. T Z+ j
this story.
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