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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
: V" |7 I9 H8 D, A U7 ABy LARRY MARGASAK and KEN THOMAS% {* i7 c" H- S, K, z" p# f
Washington (AP) -- The president of Toyota's U.S.1 y' j8 V( q! ~1 d2 m& ~
operations acknowledged to skeptical lawmakers on Tuesday that) r/ a% n7 J, U( V
the company's recalls of millions of its cars may "not totally"
! k" o/ F) a; C, x" b0 u( v5 r2 h) m2 Isolve the problem of sudden and dangerous acceleration.; O* Z( ^: }4 X/ L, ], M
"We are vigilant and we continue to look for potential, A/ p$ u- ]: f J
causes," Toyota's James Lentz told a congressional panel.
3 `: I4 ~9 y; M, l2 [& sHowever, he repeated his company's position that unexpected$ e& N: ]; s3 Q5 x/ I$ R9 D' N
acceleration in some of the company's most popular cars and, ^6 u& R3 o* b+ {+ B
trucks was caused by one of two problems -- misplaced floor
3 b0 |2 ^) i3 @6 M. Zmats and sticking accelerator pedals.& ^( z5 }( y2 ?1 D0 b; Y* V
He insisted electronic systems connected to the gas pedal o; c9 b w1 s! o' ]$ Y
and fuel line did not contribute to the problem, drawing sharp
3 I4 ]/ G; P# [/ D+ C6 ^. ]criticism from lawmakers who said such a possibility should be
: T$ H* f$ L/ @further explored -- and from a tearful woman driver who could9 |& @# v+ ?: ~
not stop her runaway Lexus.
. k, E7 |- o4 J. f+ h"Shame on you, Toyota," Rhonda Smith, of Sevierville,
$ p; s4 r. _! }2 h, z6 C) GTenn., said at a congressional hearing. Then she added a second
: L2 @' _5 C% c! N9 v/ l$ t"shame on you" directed at federal highway safety regulators.
D! o$ W* e9 C+ YTexas Republican Rep. Joe Barton cautioned his colleagues- j, Y- X1 A' A, Y
early in the hearing against conducting a "witch hunt" and said# ?9 B6 s6 Y) A% U
"We don't want to just assume automatically that Toyota has
% b% K3 {8 @. ]* Zdone something wrong and has tried to cover it up." But midway. x3 A3 Y. G# _& x' x2 r2 i
through Lentz's testimony, Barton said of Toyota's9 ~% N, |% p4 L. t2 n- l
investigation of the problems: "In my opinion, it's a sham."
& o8 K7 ]# S* |# P! e0 R: RLentz said the company had not completely ruled out an
6 a6 s. g( M2 M9 ]; a1 Velectronics malfunction and was still investigating causes of7 p3 c; D. m( g4 T( W8 h
the sudden acceleration. Still, "We have not found a) o6 D: p; }+ v6 Q6 l
malfunction" in the electronics of any of the cars at issue, he) I' [$ d) {& V* w! k5 L/ a: @* I
said.. v! |$ c1 F4 _& u
As to Smith's harrowing story, "I'm embarrassed for what
P* b$ m) F5 H9 L. d. mhappened," Lentz said. "I want her and her husband to feel safe
8 Z+ g' I5 p2 Z! K H8 Tabout driving our products," Lentz said.
5 _% }0 ~, b& n$ G. S; Q/ [" U! ?Three congressional panels are investigating Toyota's
6 l$ `! ^6 {8 q1 aproblems, which affect a huge number of Americans. Toyota has# i: _* S l3 E8 S- v
recalled some 8.5 million vehicles worldwide -- more than 60 K8 N0 I% q: {7 k
million in the United States -- since last fall because of# y M' |2 n/ c, U& Y9 t3 A5 S1 L
unintended acceleration problems in multiple models and braking& W4 a% C* ?3 }, H6 `9 [! @
issues in the Prius hybrid. It is also investigating steering
* y% Y& [7 F8 k/ {, {( w' A3 z: pconcerns in Corollas. People with Toyotas have complained of
1 ^( O6 p1 k( `+ Btheir vehicles speeding out of control despite efforts to slow* u- \& D( f; N" k `, p
down, sometimes resulting in deadly crashes. The government has
2 J9 W; ^1 `* B1 r4 |7 ]) Q& m2 z5 r7 breceived complaints of 34 deaths linked to sudden acceleration
1 A$ d+ F: r! `7 t9 I2 eof Toyota vehicles since 2000.2 _# E. t9 E) S4 \1 \
Lentz, who choked up while discussing the death of his own
! B9 V, T5 g# w% K, `brother more than 20 years ago in a car accident, said he* U7 F# a& T4 K& s1 B" S
understood the pain.
' P9 B8 E6 P, Y1 o6 m. v"I know what those families go through," he said.2 m4 `/ D7 M% j
Lentz has said in the past that he was confident Toyota's6 Q* Y. _) y4 @# E
fixes on the recalled vehicles would correct the problems.
( w0 o: @' u* p* X+ P/ P" \9 B' I8 n4 RBut when pressed by Energy and Commerce Committee Chairman& Z9 R" B- I* a5 h
Henry Waxman, D-Calif., on whether the two recalls Toyota put" x5 i& D3 H7 Y: }
in place to deal with the issue would completely solve it,
$ v. e2 l' \9 E) {Lentz replied: "Not totally."8 A2 a a! W8 q* [0 Y: F3 e
Still, he said chances of unintended accelerations were: A( @# P- t2 J& d5 v# W
"very, very slim" once the recall was complete. Lentz also said. m# L' q+ W2 ?- v! X+ P
Toyota was putting in new brakes that can override the gas9 {* ^" j- N: Y" }! X- }
pedal on almost all of its new vehicles and a majority of its
" }8 i8 }% r! I {% a+ w7 wvehicles already on the road.4 D* R) H: s2 I9 V6 r
Meanwhile, Toyota president Akio Toyoda, who will testify
/ \! G! E% w4 l: U) Vbefore a separate panel on Wednesday, said he took "full: y7 k+ ]6 V! X# q
responsibility" for the uncertainty felt by Toyota owners and
# t. G' l3 v& y; G2 W% ^offered his condolences to a San Diego, Calif., family who were
+ w, @) x6 ]0 ]" b* nkilled in late August, reigniting interest in the problems.
- Y2 Z8 ?7 I# q7 m5 i7 V"I will do everything in my power to ensure that such a
N5 r" J! ], Y: L1 ~# k- V" Vtragedy never happens again," Toyoda said in prepared testimony4 @8 r5 ], q3 q$ i" e
for Wednesday's hearing to the House Government Oversight
4 e( ]: z e# ]7 H: N, o) ICommittee. "My name is on every car. You have my personal" Z( x2 s( C1 ?) W
commitment that Toyota will work vigorously and unceasingly to- V+ L8 e- H9 @( |+ _ o0 a3 `
restore the trust of our customers."5 F8 J1 u0 q2 S1 K
Lawmakers heard a brief, but riveting, deion from
$ L1 {- ]% m- V! m+ ?4 g0 J' XSmith, the Tennessee woman whose Toyota-made Lexus suddenly* k5 T: I' S" w% M4 C
zoomed to 100 miles per hour as she tried to get it to stop --- u) H+ P v1 z5 h6 s5 `2 ?
shifting to neutral, trying to throw the car into reverse and
6 L& \. W9 M" F5 O: ^1 a, X0 Ahitting the emergency brake. Finally, her car slowed enough* E, ?; T; r) w9 C8 y
that she was able to pull it off the road onto the median and
" _/ @0 @5 s# F$ d# ^turn off the engine./ g) o& ^0 h$ A8 J7 c- J
Fighting back tears, she described her nightmare ride of- h+ J0 r$ j5 n+ e& J [
October 2006, calling it "a near death experience."" ~: Y8 J! r* [( t
"After six miles, God intervened" and slowed the car, she7 p. ` h; K0 O2 \$ r O9 b2 q
said. She added that it took a long time for Toyota to respond# k( o/ Q- Z) ~+ C
to her complaints.
- w% R, l4 K0 o5 GIn an often contentious full day of testimony, lawmakers- B6 x2 u8 c" |- r c" u! ^* X5 D
returned again and again to the question of whether electronic- X% \9 l8 @2 G" t: M7 g
malfunctions may have contributed to the speeding cars.
7 C$ q% f8 {5 @"We are confident that no problems exist with the electric
8 J5 m5 m# q$ |throttle control system in our vehicles," Lentz said. He cited
1 f+ n" Z' l/ C) d6 J' ]"fail-safe mechanisms" in the cars that were designed to shut
+ M6 w- a* ^. [& \off or reduce engine power "in the event of a system failure."
$ v V" G" [" j; ATransportation Secretary Ray LaHood told the panel in# p5 ~( i$ ] j$ r7 D q/ o' N
prepared testimony that possible electronics problems were
2 c8 {( _* D/ j' U+ [( Sbeing looked into by his agency. He said the company's recalls
& E" E- |4 o6 D- S fwere important steps but "we don't maintain that they answer" |% F9 s$ @ q* G7 g
every question."
# S7 T8 m6 \. n/ h# S( lToyota hired a consulting firm to analyze whether$ ~9 j% w7 ~3 G) w
electronic problems could cause unintended acceleration. The
$ S3 K% S& S8 S" M' j qfirm, Exponent Inc., found no link between the two. But' N- r8 R0 c- e+ i" b
committee investigators said the testing studied only a small- S% Y }+ x" ^. |. l
number of vehicles
# e4 _# X* b9 N* `; ^) n6 X7 oTracking down an electrical problem can be far more
6 A6 @: S3 J4 M9 gdifficult, expensive and time-consuming than finding a
3 }# x# b* R0 smechanical problem. Electrical problems can have more than one
; M: n- w, N+ B0 ~6 m+ ?5 W' esource, and they can come from inside or outside the car./ f0 S. @ x# H9 o) y1 b
Mechanical problems often leave clues such as physical damage,
' b d `* w' a9 w8 e. |where electronic troubles can be hidden in software or leave no7 u) r/ j5 d! b M- E4 G$ _4 k! m
trace at all.! L7 V+ W) ~5 }7 {, @- E
House investigators who reviewed Toyota's customer call
$ B( F' y2 \8 T k; h& a1 Vdatabase found that 70 percent of the complaints of sudden
. o3 G0 n8 M R2 G eacceleration were for vehicles that are not subject to the
- b/ T+ M/ ]( i% L1 V* J* Drecalls over floor mats or sticky pedals.
5 {2 u; I" J- V1 ~Rep. Bart Stupak, D-Mich., chairman of the subcommittee,0 J) h2 W) ] q8 z
said Toyota "misled the American public by saying that they and
* N: c& @0 U0 ?/ t" ]( M0 Q, c" kother independent sources had thoroughly analyzed the
4 K/ C5 `; I9 x6 A; P! a4 W7 E0 Delectronics systems and eliminated electronics as a possible
+ J5 z% n7 @+ s% b1 i2 wcause of sudden unintended acceleration when, in fact, the only
/ I, B1 V# y/ ssuch review was a flawed study conducted by a company retained" C; T) v6 d2 S/ S7 H
by Toyota's lawyers.": Z7 Z* z# a$ F8 ?" \9 k0 O
Lentz apologized anew for the company's slow handling of
P7 w9 C9 @* o# Dproblems. "We have not lived up to the high standards our8 P; O8 k+ h( C" L4 N
customers and the public have come to expect from Toyota," he
8 f3 s: @9 H& z* h4 p x3 J2 Osaid." x$ e4 l; S v% M
"Put simply, it has taken us too long to come to grips with3 I8 j3 v9 ?( N& C! p5 t+ Q- l1 ?
a rare but serious set of safety issues, despite all of our
6 X8 @. W- M5 q8 ^0 Lgood faith efforts," said Lentz, president and chief operating9 I' |6 M! c) g
officer of Toyota Motor Sales USA. Inc.' l# f) j' U" s( V7 m6 Q$ w: ]
Separately, among hundreds of Toyota dealers lobbying) j" |: ` C4 W
members of Congress Tuesday, there seemed to be widespread
5 Y: B @3 N% X, d) Wrancor toward a federal government they view as picking on the
/ S/ `6 c0 g- D0 ~4 [automaker, at least in part because of the government's
; D# e4 N" h% Oinvestment of billions of dollars in General Motors and5 u+ e2 g, z9 H% C/ I) A8 x2 M
Chrysler.
! U8 R1 ?' q7 ~"That's hard for me as a citizen to understand why my tax
" }6 r2 p* D* n: a4 ^3 p* cdollars are going in that direction," Paul Atkinson, a3 J ^ X" l# K1 ~
Houston-area Toyota dealer, said at a news conference that also
& v0 V- }& H4 L- c3 fserved as a pep rally for the visiting dealers. "To compete
) ~" V. _8 }( r$ n2 E+ [, Xwith the government as an individual entrepreneur is pretty
1 J. I1 [: R, dtough."1 T" C% W+ R/ b
---
p7 V8 @9 G5 s) X4 E* UAssociated Press writers Alan Fram, Stephen Manning and Tom
: Y4 G2 V1 h4 lRaum in Washington and Tom Krisher in Detroit contributed to% T2 ~0 w, T9 f4 _' j
this story.
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7 s1 B4 i) P' i/ _& E7 q-0- Feb/23/2010 21:04 GMT |
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