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丰田承认换踏板不一定能全部解决加速问题
9 \# i2 x' i0 _5 D4 [By LARRY MARGASAK and KEN THOMAS% D9 u9 N' T k
Washington (AP) -- The president of Toyota's U.S.
; ?& _& J- O* S$ ~% uoperations acknowledged to skeptical lawmakers on Tuesday that. z0 X2 ~3 o" g {, t
the company's recalls of millions of its cars may "not totally"
9 x3 ?: V6 b, u" H ? s; jsolve the problem of sudden and dangerous acceleration.
$ L; B6 d: y3 h' q w7 M% U"We are vigilant and we continue to look for potential
7 p; B8 N Z; h3 ~" J3 E, icauses," Toyota's James Lentz told a congressional panel.
# @/ L! r$ |( P% U) hHowever, he repeated his company's position that unexpected$ A: `( V" s* L% H. K5 _$ Z1 B# [
acceleration in some of the company's most popular cars and; h+ z, F+ y* t8 y, E
trucks was caused by one of two problems -- misplaced floor3 r6 W; P" d9 t1 f2 c9 J
mats and sticking accelerator pedals.( I. P! n" b C- Q* B
He insisted electronic systems connected to the gas pedal. D7 h" }5 `, ]: F; K4 T8 e4 s/ C5 l, q
and fuel line did not contribute to the problem, drawing sharp2 b4 \# ~' B/ }$ u* S" W7 n
criticism from lawmakers who said such a possibility should be! F/ C6 o0 |2 y( e8 b9 L" A
further explored -- and from a tearful woman driver who could& s2 I' O2 U; m" e9 C
not stop her runaway Lexus.
" Q4 N+ {$ c y3 s4 ]"Shame on you, Toyota," Rhonda Smith, of Sevierville,
# b# R% k; q, OTenn., said at a congressional hearing. Then she added a second& A4 W: F- e9 h6 m% l- P
"shame on you" directed at federal highway safety regulators.
* i6 L) ^: ^: }/ x# {4 J8 T1 m$ ]Texas Republican Rep. Joe Barton cautioned his colleagues
. m& R) v7 b% d( a+ D# S9 w) dearly in the hearing against conducting a "witch hunt" and said; G; U& Q* R8 K, o) x3 F7 |
"We don't want to just assume automatically that Toyota has$ }% @5 X$ H; S% W3 v( F
done something wrong and has tried to cover it up." But midway0 D q8 K& A+ ^$ p8 {( w
through Lentz's testimony, Barton said of Toyota's$ z" w L( D r
investigation of the problems: "In my opinion, it's a sham."
$ i$ E+ @) \( l" {6 R ELentz said the company had not completely ruled out an
3 ?0 [. a# J; j+ [6 ?) telectronics malfunction and was still investigating causes of
+ {! ^ g$ w2 w: X5 n: u. b! a9 d* athe sudden acceleration. Still, "We have not found a- U x* j N* J8 Z) R1 v
malfunction" in the electronics of any of the cars at issue, he
) }! l P/ _5 W) c; r* Gsaid.
8 G8 A$ o" f, `" x5 v, j% W! iAs to Smith's harrowing story, "I'm embarrassed for what( G1 J2 n$ ~7 w8 y6 D0 |( ]
happened," Lentz said. "I want her and her husband to feel safe; X' Y# n$ ^; ~( w2 F2 \: m' a
about driving our products," Lentz said.
+ O( ~* Y( X( ]9 I4 \$ H- P0 E B3 b$ SThree congressional panels are investigating Toyota's1 ~# L+ X7 c/ J0 l2 R( ?/ L
problems, which affect a huge number of Americans. Toyota has
5 ^* Y7 Q: [/ `recalled some 8.5 million vehicles worldwide -- more than 6
8 A/ v$ E0 |8 q" s l/ pmillion in the United States -- since last fall because of9 E Z: u# T% G
unintended acceleration problems in multiple models and braking
. p% K9 y: J: U' Tissues in the Prius hybrid. It is also investigating steering
- c, w5 `& U0 E+ R" dconcerns in Corollas. People with Toyotas have complained of9 G( p, |. t% {$ P& n
their vehicles speeding out of control despite efforts to slow
# D) f) k% V3 ~( hdown, sometimes resulting in deadly crashes. The government has R* k$ M- F p. L7 V- N
received complaints of 34 deaths linked to sudden acceleration( y# s! r% J4 l* E3 b' ~
of Toyota vehicles since 2000.
7 _1 e6 a" ?" z* ]5 xLentz, who choked up while discussing the death of his own
1 G; O7 A" r, @$ o( i2 _brother more than 20 years ago in a car accident, said he
$ d- v* n# p1 Q+ ]3 P, I4 c( wunderstood the pain.
. h! r& t+ u" `, j% T' p2 B0 n& H"I know what those families go through," he said.& A5 c& k& M _' L
Lentz has said in the past that he was confident Toyota's
1 O" o% P9 r+ F6 T M5 Efixes on the recalled vehicles would correct the problems.
* O; l6 d, D; aBut when pressed by Energy and Commerce Committee Chairman2 ~0 z' A* I! n/ u( J
Henry Waxman, D-Calif., on whether the two recalls Toyota put
9 W, ]5 d& v ?5 T( iin place to deal with the issue would completely solve it,
- L4 U5 j! F- G- w2 z5 \! lLentz replied: "Not totally."' R; u$ e5 D/ _& R/ _
Still, he said chances of unintended accelerations were! E! J" R! P' x, {; h! e' ]* @) T: t
"very, very slim" once the recall was complete. Lentz also said& H0 w N2 w0 h) O* `8 h5 e
Toyota was putting in new brakes that can override the gas6 z+ H3 y {8 b" ?" a$ V7 v
pedal on almost all of its new vehicles and a majority of its8 Y" U1 k0 M) K
vehicles already on the road./ @: O( D, {! g# U4 b
Meanwhile, Toyota president Akio Toyoda, who will testify. h- ~' z$ c* T$ i" [
before a separate panel on Wednesday, said he took "full3 M! y8 K0 w# m$ z% z0 C
responsibility" for the uncertainty felt by Toyota owners and# Q* w; c( J! [1 k
offered his condolences to a San Diego, Calif., family who were6 z1 a. W! }* k
killed in late August, reigniting interest in the problems.
% x$ |' q$ |! n7 c( \ V"I will do everything in my power to ensure that such a X% O/ f7 W8 U% H- x: U
tragedy never happens again," Toyoda said in prepared testimony
7 b- Q9 ^4 K0 ?* R! j T3 n! gfor Wednesday's hearing to the House Government Oversight
- s5 Y! C* E0 e# [Committee. "My name is on every car. You have my personal
# {, ]. r7 c4 a2 [; Q7 wcommitment that Toyota will work vigorously and unceasingly to5 z* U$ ]# `* S& k7 p9 A9 p5 Q! ^: T
restore the trust of our customers."% l" n! v E6 F2 v
Lawmakers heard a brief, but riveting, deion from2 Z& y: B0 W; [( H$ \& a9 n
Smith, the Tennessee woman whose Toyota-made Lexus suddenly2 w+ j b \, l/ ]) r
zoomed to 100 miles per hour as she tried to get it to stop --4 o3 y, ]9 @( z- w- W
shifting to neutral, trying to throw the car into reverse and4 ^4 G1 o4 I2 j |
hitting the emergency brake. Finally, her car slowed enough
; z3 e8 q) p3 b/ }# Othat she was able to pull it off the road onto the median and4 W3 {4 d2 Z1 {3 T) U6 _/ x
turn off the engine.
j( u6 U+ A6 j* s8 uFighting back tears, she described her nightmare ride of
7 A. M7 ~/ ~' LOctober 2006, calling it "a near death experience.". @$ I2 }4 k- D4 d- ~
"After six miles, God intervened" and slowed the car, she1 M2 C7 ?" z# ?5 g6 Y! u
said. She added that it took a long time for Toyota to respond
2 t `( i# q7 E2 F8 eto her complaints.& j& b* m# B; d2 X* C
In an often contentious full day of testimony, lawmakers
) q: y1 P$ ]3 F% [$ Mreturned again and again to the question of whether electronic
. Y1 B3 K6 |% o0 [) l! Emalfunctions may have contributed to the speeding cars.
, b: j' P ~( x% t. W9 w" o"We are confident that no problems exist with the electric
% Y+ @& r( I5 h7 k- Qthrottle control system in our vehicles," Lentz said. He cited
0 E, V0 x3 M' Y. c"fail-safe mechanisms" in the cars that were designed to shut
( O0 F) B1 o; Y! Ooff or reduce engine power "in the event of a system failure."" f+ G1 d7 f9 T ?
Transportation Secretary Ray LaHood told the panel in
- Q" r2 j9 l% j; Nprepared testimony that possible electronics problems were
! g$ h7 a; N+ }! T1 sbeing looked into by his agency. He said the company's recalls
7 ~; F, N% @/ Z# d/ \were important steps but "we don't maintain that they answer
' O6 ?8 q1 x, r* @every question.", F4 q8 Y6 Y/ r1 j
Toyota hired a consulting firm to analyze whether
3 m* d4 `2 m9 @electronic problems could cause unintended acceleration. The/ M" f$ ]- M3 _8 r P% c
firm, Exponent Inc., found no link between the two. But
& G- m! V' K5 @9 s- ~' g9 D5 Tcommittee investigators said the testing studied only a small3 v% C" g/ o$ \: z, G# O
number of vehicles
6 X- M) n# b8 e3 K: b) }: J: ]Tracking down an electrical problem can be far more
& i/ b- r5 K3 Gdifficult, expensive and time-consuming than finding a
; Z6 b- b5 N7 h( x( _mechanical problem. Electrical problems can have more than one
6 j* R. m$ v$ P( m" V5 R* gsource, and they can come from inside or outside the car.
" v2 M' g( E4 q0 M" u4 A# h6 lMechanical problems often leave clues such as physical damage,
; V) @2 b7 C# L4 D, l2 ^7 w& O! }8 Lwhere electronic troubles can be hidden in software or leave no0 F( I* V( u t9 a) h- N
trace at all.
3 _( `! ^( ?% F3 H1 xHouse investigators who reviewed Toyota's customer call
( y1 R, y# x1 {" ? Tdatabase found that 70 percent of the complaints of sudden
# t/ |* B5 j& a0 Tacceleration were for vehicles that are not subject to the
" Z M6 U; }+ O3 f6 ?4 O+ E: j- z0 a0 wrecalls over floor mats or sticky pedals.% B/ T# s* S3 |( C/ w' t" o
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
, D2 M6 q: N5 M% q. `said Toyota "misled the American public by saying that they and- c& B+ a/ e* j* j% a; h5 s
other independent sources had thoroughly analyzed the
$ \1 t+ N# }) Z3 [# Uelectronics systems and eliminated electronics as a possible
: K# G8 m2 W* M8 o9 ?cause of sudden unintended acceleration when, in fact, the only
$ F: b$ \9 @) M$ n( J% nsuch review was a flawed study conducted by a company retained
7 { i6 }: ~2 q+ o7 oby Toyota's lawyers."" V! i9 V4 U# a& m) D9 U
Lentz apologized anew for the company's slow handling of
# g5 i+ p+ R" [/ e$ j5 q" R- Xproblems. "We have not lived up to the high standards our
* m1 N& X+ o6 R3 Vcustomers and the public have come to expect from Toyota," he
2 e* p1 Y/ A' f. L# P9 ~# [ |said.- l! s5 y% z/ T3 J: [8 g
"Put simply, it has taken us too long to come to grips with( l( a) t" o( n. o7 t, O& L! L2 I9 x
a rare but serious set of safety issues, despite all of our
4 u% w, y% c+ p+ agood faith efforts," said Lentz, president and chief operating% {7 d% {/ X( p% Y0 S& `9 g9 T
officer of Toyota Motor Sales USA. Inc.% u+ _ @9 F3 h1 p1 F
Separately, among hundreds of Toyota dealers lobbying
* ]# T* J5 H) wmembers of Congress Tuesday, there seemed to be widespread/ E+ K. z/ K$ p9 N, b
rancor toward a federal government they view as picking on the
' s) g1 V9 P' ~* L/ q: {! }* wautomaker, at least in part because of the government's
, `- S4 P% r+ I; n5 x: \investment of billions of dollars in General Motors and
3 \) b& @1 a8 {8 _4 R K. X2 nChrysler.- \# m% A" l$ }$ V
"That's hard for me as a citizen to understand why my tax2 j2 R" ]4 y4 o
dollars are going in that direction," Paul Atkinson, a% a) M/ f% A! B# F
Houston-area Toyota dealer, said at a news conference that also V( `2 Y9 Y T+ G: f0 {
served as a pep rally for the visiting dealers. "To compete6 v- z" t4 O& s! |0 }1 Z `* T; n
with the government as an individual entrepreneur is pretty7 b8 _6 |( j, Z& m: V6 ^
tough."
- |% J/ j, U& j9 O---* f( W/ J0 I$ _) r0 f
Associated Press writers Alan Fram, Stephen Manning and Tom% G6 m$ v( h4 b% V3 D
Raum in Washington and Tom Krisher in Detroit contributed to
& Y1 }4 Z% ~2 N7 y6 J) N3 zthis story.* r7 Q$ s5 @$ T" R( X& ^
, t5 p0 k4 F! u( X' j$ K. C' S" j
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