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丰田承认换踏板不一定能全部解决加速问题5 z# ]; P. ]7 Q# b9 I# C
By LARRY MARGASAK and KEN THOMAS
, o3 B3 r0 I+ l& y8 r0 ]! l4 vWashington (AP) -- The president of Toyota's U.S.
) Q4 w# j/ K+ U7 C z. P [! boperations acknowledged to skeptical lawmakers on Tuesday that- ?) J% u) n2 H
the company's recalls of millions of its cars may "not totally"
% L$ W8 Y5 I$ w6 Y# |* A2 w1 ysolve the problem of sudden and dangerous acceleration.- l3 u5 a2 d8 H% H' k
"We are vigilant and we continue to look for potential# c: r* h: j0 ^6 g, H* E
causes," Toyota's James Lentz told a congressional panel.( [6 G$ h+ t$ A% c3 w
However, he repeated his company's position that unexpected; ~7 q8 k$ p! c
acceleration in some of the company's most popular cars and2 t0 e' @! A- J- Z4 c
trucks was caused by one of two problems -- misplaced floor
4 y* K0 g. G7 G6 Wmats and sticking accelerator pedals.
; U/ O+ s+ L) p; J& VHe insisted electronic systems connected to the gas pedal
3 {' h7 R6 E- z# W# r+ Dand fuel line did not contribute to the problem, drawing sharp0 m. W8 d8 O+ x W4 R9 }2 e
criticism from lawmakers who said such a possibility should be
* O. g' }1 [3 X+ L' Bfurther explored -- and from a tearful woman driver who could! a) f& w# I& z8 b/ ^$ v
not stop her runaway Lexus.
( ?6 j/ V6 T' F, q- G( ]8 ["Shame on you, Toyota," Rhonda Smith, of Sevierville,/ C9 y% { v) S( C X+ D2 Y% D
Tenn., said at a congressional hearing. Then she added a second& T9 { c2 V! n. L9 d B
"shame on you" directed at federal highway safety regulators.
( v$ R7 t% @& R) X# f1 jTexas Republican Rep. Joe Barton cautioned his colleagues) X5 }+ x* u3 J4 [. Y" `
early in the hearing against conducting a "witch hunt" and said
6 R5 C! n) B$ D4 S% ?"We don't want to just assume automatically that Toyota has) G1 _! k3 e# d( _( h& `
done something wrong and has tried to cover it up." But midway
2 B6 K5 `/ O9 D. X1 y# x y v2 ethrough Lentz's testimony, Barton said of Toyota's9 z" _" f+ i+ {: v7 l8 E* c
investigation of the problems: "In my opinion, it's a sham."# K' u% }( p5 Z- P/ y" h l
Lentz said the company had not completely ruled out an7 b: Y! j, y* @ k4 L
electronics malfunction and was still investigating causes of5 @; ~# o- v# a9 m) o y1 |
the sudden acceleration. Still, "We have not found a
j5 n8 Z5 i8 A+ N& p) Zmalfunction" in the electronics of any of the cars at issue, he( E9 l! G. v4 o
said.
3 e( N, e0 q( HAs to Smith's harrowing story, "I'm embarrassed for what0 H! {. a' \0 I" x9 s V
happened," Lentz said. "I want her and her husband to feel safe
, B: S, l! w! ^: d$ fabout driving our products," Lentz said.& G$ P$ `. `) [, U
Three congressional panels are investigating Toyota's3 f. l( k2 I$ s3 n% |
problems, which affect a huge number of Americans. Toyota has- ? H7 Z- k8 ? f
recalled some 8.5 million vehicles worldwide -- more than 66 B0 y8 h, a& O) Y' [8 x
million in the United States -- since last fall because of# i7 Q8 G( @! ~# V- T- A! }- I
unintended acceleration problems in multiple models and braking
, Q7 P }' }% n, rissues in the Prius hybrid. It is also investigating steering/ M j+ z" W$ d
concerns in Corollas. People with Toyotas have complained of. Q/ a' r. U) S6 L$ l3 c2 A: u; ?
their vehicles speeding out of control despite efforts to slow p# |3 f+ Y3 N& N
down, sometimes resulting in deadly crashes. The government has) J: ` t1 `7 a5 @! `1 x" Q, x. K
received complaints of 34 deaths linked to sudden acceleration0 ?- B L4 \9 A4 c) v5 I
of Toyota vehicles since 2000.
% m( Z. c9 Y; vLentz, who choked up while discussing the death of his own
# g( L* O2 J( u2 i$ gbrother more than 20 years ago in a car accident, said he( q* I5 l* @/ j5 v8 i
understood the pain.
7 N' X& A Q1 H6 D9 v; N, u"I know what those families go through," he said.! Y) I2 \# A7 q" y$ j7 n
Lentz has said in the past that he was confident Toyota's
; H( p' K. F' M! B4 f% v# Q4 Q$ Ofixes on the recalled vehicles would correct the problems.) J4 P+ m, B+ p @% D$ a3 |
But when pressed by Energy and Commerce Committee Chairman3 F7 A4 v k! I: M/ \5 x! ] O: O* z( H& |
Henry Waxman, D-Calif., on whether the two recalls Toyota put* U2 d& ]2 i. W% |5 i& B
in place to deal with the issue would completely solve it,
k9 G! b2 ]& x9 U7 tLentz replied: "Not totally."
; k8 I4 d3 S4 j1 V2 X3 ?Still, he said chances of unintended accelerations were
% a( m) e& |6 U! b"very, very slim" once the recall was complete. Lentz also said
1 I( e" [8 d v0 h: o) e9 }Toyota was putting in new brakes that can override the gas4 }3 ]; F& R: ]% n: `
pedal on almost all of its new vehicles and a majority of its
9 N# e/ ]8 N7 b6 Y* g/ ?) Avehicles already on the road.6 ^0 q. p! \1 u" q' _
Meanwhile, Toyota president Akio Toyoda, who will testify& R( m0 T6 E+ M2 i% }2 R& T" f
before a separate panel on Wednesday, said he took "full$ I7 o% Q3 f; z, Z
responsibility" for the uncertainty felt by Toyota owners and
) P* g# g4 m7 M: _( M* Toffered his condolences to a San Diego, Calif., family who were' ^2 t, ~4 s' y. J5 O
killed in late August, reigniting interest in the problems.$ N8 I! R; i4 a0 L
"I will do everything in my power to ensure that such a
6 I2 k5 p: B$ z- i, Itragedy never happens again," Toyoda said in prepared testimony
7 n; [% W3 u7 o) u9 y& gfor Wednesday's hearing to the House Government Oversight
]# B0 l# {, p9 o5 MCommittee. "My name is on every car. You have my personal9 B6 R+ O0 u; e3 E. e
commitment that Toyota will work vigorously and unceasingly to
9 Y0 @2 G8 k9 ^5 xrestore the trust of our customers.") R I# W v( Q4 R& Q7 j, b
Lawmakers heard a brief, but riveting, deion from
) f& P8 `8 |2 h1 WSmith, the Tennessee woman whose Toyota-made Lexus suddenly
) i+ x% g: s6 x# _. P3 Wzoomed to 100 miles per hour as she tried to get it to stop --
% n- ~6 D$ w$ s8 w2 Kshifting to neutral, trying to throw the car into reverse and
3 c: w$ _! i, d$ W- uhitting the emergency brake. Finally, her car slowed enough3 A: O% Z) I0 l% B0 C4 a1 ^
that she was able to pull it off the road onto the median and- e# A& r+ J' Z' J
turn off the engine.
: c8 {2 r. o4 Z- v1 J$ B; ]4 ^Fighting back tears, she described her nightmare ride of
" Y; y7 S% R' e9 F% jOctober 2006, calling it "a near death experience."$ l% O7 W9 Z# y/ f% w2 o+ t2 d% Y* |
"After six miles, God intervened" and slowed the car, she
% A6 T: ], [& `( z3 gsaid. She added that it took a long time for Toyota to respond& A J5 r, n9 G% Q4 F9 o* X0 q
to her complaints.7 l/ S# m2 {% D# D% L5 @
In an often contentious full day of testimony, lawmakers
C# d6 L9 x3 y' F- C0 F% breturned again and again to the question of whether electronic: Y$ T" c) O) Q- @
malfunctions may have contributed to the speeding cars.; F8 y6 a) |5 X, o
"We are confident that no problems exist with the electric
6 k" O5 f: z' L# r7 D5 E Q5 ~, \% Xthrottle control system in our vehicles," Lentz said. He cited
: X6 n# H' f4 M$ F$ B- G"fail-safe mechanisms" in the cars that were designed to shut- v# C; r4 D9 \+ U, N7 o
off or reduce engine power "in the event of a system failure."# Q5 {: E! a) i" Y/ u' J% _
Transportation Secretary Ray LaHood told the panel in
4 R0 L( a! L2 @& o! \& S5 y! A6 `1 nprepared testimony that possible electronics problems were/ j8 Z8 h8 J0 d& G+ @
being looked into by his agency. He said the company's recalls, N9 w) o$ B/ x; I# C1 ?( ?% _
were important steps but "we don't maintain that they answer* E8 M+ b4 R6 |8 q# s' c
every question.") X. T6 w' e( J* m: W
Toyota hired a consulting firm to analyze whether
+ x# `5 i5 P0 ~" oelectronic problems could cause unintended acceleration. The9 } \/ w( @1 Q w: u8 y4 d
firm, Exponent Inc., found no link between the two. But
. F8 D1 l# ?; A, jcommittee investigators said the testing studied only a small
2 i2 @: P1 M; f/ m) b$ [6 }number of vehicles
* y+ h2 U0 \. B7 v; zTracking down an electrical problem can be far more
( C0 |( n, \# ], I' idifficult, expensive and time-consuming than finding a
; p/ d& \: w1 k* x& w7 emechanical problem. Electrical problems can have more than one
* T9 Z+ k0 D6 B% z4 E/ Z* Qsource, and they can come from inside or outside the car.
" K( a9 L' i+ i5 P, ZMechanical problems often leave clues such as physical damage,# Z4 a* h; ~0 v) J
where electronic troubles can be hidden in software or leave no! C& G2 }, C' Y# H& F9 v! q
trace at all.
: g' q7 `& d, \% WHouse investigators who reviewed Toyota's customer call3 r) ~, F' Z/ v2 N" ~& ?* }4 P/ _
database found that 70 percent of the complaints of sudden ~6 |. y# e' P* V7 p* l
acceleration were for vehicles that are not subject to the: A E, ~" q, i- X/ V3 G1 _1 w
recalls over floor mats or sticky pedals.6 V+ A2 T8 C+ @! z( G) |. P) @
Rep. Bart Stupak, D-Mich., chairman of the subcommittee," ^; }, q7 J2 p8 |
said Toyota "misled the American public by saying that they and1 f; @' T! B9 } i. F6 {7 n
other independent sources had thoroughly analyzed the: z1 C& J1 J' E( h5 |
electronics systems and eliminated electronics as a possible
2 S/ J1 m+ w$ rcause of sudden unintended acceleration when, in fact, the only
$ x8 Y0 W9 n2 A) \such review was a flawed study conducted by a company retained4 h. O8 J7 f) _% A# L; n
by Toyota's lawyers."3 k/ s* m$ e$ M! N$ p$ O- ~7 A' I2 v
Lentz apologized anew for the company's slow handling of2 x' I4 |; W- c
problems. "We have not lived up to the high standards our. M2 B; [" L+ J# _! T
customers and the public have come to expect from Toyota," he
, `$ d2 `$ G/ g* q0 h% osaid.9 z0 m$ |4 C. Q2 _
"Put simply, it has taken us too long to come to grips with
( ~4 p7 G Y% C! Oa rare but serious set of safety issues, despite all of our! b8 D/ J1 r" i5 v
good faith efforts," said Lentz, president and chief operating
' D+ \5 O& d/ V) {5 C/ {officer of Toyota Motor Sales USA. Inc.4 N/ w4 Q8 I/ {/ X
Separately, among hundreds of Toyota dealers lobbying
3 C. E/ @7 n) Ymembers of Congress Tuesday, there seemed to be widespread
, q3 b$ l+ H" P8 G! P5 j8 U) arancor toward a federal government they view as picking on the7 F; [0 h8 ?/ X9 o- A2 y
automaker, at least in part because of the government's! \- _3 [( P) |+ f x: A5 H
investment of billions of dollars in General Motors and; u: K) N" t: j9 ^
Chrysler.1 g6 c" t- |# \% Q, b0 A
"That's hard for me as a citizen to understand why my tax
3 [( B0 j3 T- X* xdollars are going in that direction," Paul Atkinson, a
: |. D( C8 r3 n( fHouston-area Toyota dealer, said at a news conference that also, x7 A" e0 Q- a" H* b
served as a pep rally for the visiting dealers. "To compete
. ]8 b# a: J( }% Nwith the government as an individual entrepreneur is pretty
1 _( R9 O; U( n8 Z! Q8 y6 Stough."
/ |2 r/ r# w2 J P' _---
9 v6 V" d+ R# R: eAssociated Press writers Alan Fram, Stephen Manning and Tom# ?$ n1 W. X1 L; a: `( v6 w4 P6 y
Raum in Washington and Tom Krisher in Detroit contributed to
m1 { [2 I- a- B* i, Wthis story.
% i9 R/ j* a$ ?3 B$ X5 r8 w s
9 q, a5 X4 v, K. \7 H7 T0 Q4 P-0- Feb/23/2010 21:04 GMT |
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