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丰田承认换踏板不一定能全部解决加速问题
* `" B$ L: i2 S7 xBy LARRY MARGASAK and KEN THOMAS: C/ B& F, e5 I0 G0 F
Washington (AP) -- The president of Toyota's U.S.4 M2 G5 J) A" t8 h
operations acknowledged to skeptical lawmakers on Tuesday that
5 _' H' b, w m* b2 Sthe company's recalls of millions of its cars may "not totally"7 O& q& Z' p, W7 P& W/ J
solve the problem of sudden and dangerous acceleration.4 Q( N4 L% i q2 L9 G4 c. F# I* ^# G
"We are vigilant and we continue to look for potential# V) ]( F. x, \. P
causes," Toyota's James Lentz told a congressional panel.
. C" Q$ A9 {" ~# C4 K% JHowever, he repeated his company's position that unexpected1 i2 T5 p' u5 k4 e( L: Y8 j" C- B9 y
acceleration in some of the company's most popular cars and
) T5 G# ]" P6 n3 V, W$ m9 M, vtrucks was caused by one of two problems -- misplaced floor
4 E: s0 C( i0 R( x0 ~mats and sticking accelerator pedals.$ L9 s% x4 v U& ], x9 z- B/ Y: o
He insisted electronic systems connected to the gas pedal4 v4 S- J, L8 x/ W6 [7 Z/ i
and fuel line did not contribute to the problem, drawing sharp
+ ~: w5 f9 ^/ d! i; Icriticism from lawmakers who said such a possibility should be! I' Q4 p" |; F/ ~; C5 S. }
further explored -- and from a tearful woman driver who could2 u: s9 l" `" e5 J3 Q" v& ~$ U. @
not stop her runaway Lexus.
! G3 V/ x7 X4 W# l* V: @' j"Shame on you, Toyota," Rhonda Smith, of Sevierville,
t5 N9 P( ~+ J' v+ KTenn., said at a congressional hearing. Then she added a second
- j9 y0 K2 T" r+ l' x"shame on you" directed at federal highway safety regulators.
0 e' ?' L' m' J" p. d( w8 ^Texas Republican Rep. Joe Barton cautioned his colleagues6 l5 E- B' d6 ^; c' Q6 a7 p: E! w
early in the hearing against conducting a "witch hunt" and said
/ L+ K. S! m* U"We don't want to just assume automatically that Toyota has, h8 _' s8 y# v2 M2 D% I
done something wrong and has tried to cover it up." But midway
, h! W% y2 Z0 J+ a+ Tthrough Lentz's testimony, Barton said of Toyota's; {) ?( {; n1 y0 i# o
investigation of the problems: "In my opinion, it's a sham."
; t2 Y% ~2 J, j OLentz said the company had not completely ruled out an: q* [/ p- \+ p Z7 ?& @
electronics malfunction and was still investigating causes of
( h9 O& d" T: g3 wthe sudden acceleration. Still, "We have not found a% u& r, h9 x; {2 `( r4 D m
malfunction" in the electronics of any of the cars at issue, he" s# l8 b4 K2 W
said.
9 c. |8 x4 u ?$ }: i- B/ f/ IAs to Smith's harrowing story, "I'm embarrassed for what
: U. |0 h0 t" \: ~happened," Lentz said. "I want her and her husband to feel safe# I3 ?1 Y/ F" D+ ^$ R5 i
about driving our products," Lentz said.
c9 f# ]& K) M/ ~1 g) ~, T2 J YThree congressional panels are investigating Toyota's
# w' a- n9 k3 d- s* Nproblems, which affect a huge number of Americans. Toyota has
' q8 v3 T8 g# L$ g( L% A- Drecalled some 8.5 million vehicles worldwide -- more than 6" e! h. i; V$ q) M8 C
million in the United States -- since last fall because of: J: C0 }. k& L) y, a% x3 D2 @7 y6 w
unintended acceleration problems in multiple models and braking" }% A/ N! m: Q/ e) j8 v
issues in the Prius hybrid. It is also investigating steering; B3 B. _6 ]) W& F! c
concerns in Corollas. People with Toyotas have complained of2 C' y3 H! \1 p5 H# b
their vehicles speeding out of control despite efforts to slow
+ z; c& g& @1 F5 a2 |7 K4 Ddown, sometimes resulting in deadly crashes. The government has
% V" e& S9 F2 A: c6 H8 V# k- ireceived complaints of 34 deaths linked to sudden acceleration
: P3 X( f3 S$ c8 O' `of Toyota vehicles since 2000.. ~& I& d. }( R) Z4 r6 h
Lentz, who choked up while discussing the death of his own( L6 m! A8 u2 F7 u! P0 e, C0 E' r) D
brother more than 20 years ago in a car accident, said he
+ _) `# b; @* I+ zunderstood the pain.+ A j/ i- j5 [! J: ]
"I know what those families go through," he said.' i, n! s* V: |/ W5 M
Lentz has said in the past that he was confident Toyota's
$ Q0 t! R5 [# Z4 d+ m& O9 S) [4 ~* kfixes on the recalled vehicles would correct the problems.4 s5 i& ~ i- } ?( ~4 S q% ^( a9 \
But when pressed by Energy and Commerce Committee Chairman
+ q5 \. A7 P7 I: B0 VHenry Waxman, D-Calif., on whether the two recalls Toyota put3 w u# w! z$ M1 V& b6 B" P4 _. g" z
in place to deal with the issue would completely solve it,
- s4 }4 J, C# x$ Z5 _Lentz replied: "Not totally."
( S0 F- l6 H/ ^3 |) SStill, he said chances of unintended accelerations were
) h% V0 ~; O9 \"very, very slim" once the recall was complete. Lentz also said
7 A; X8 U4 T/ i, v( dToyota was putting in new brakes that can override the gas; D$ a, l- f0 [
pedal on almost all of its new vehicles and a majority of its5 y9 p( o p y5 F; ]$ n% ^% h
vehicles already on the road.* `) u: j0 w1 f, a2 b
Meanwhile, Toyota president Akio Toyoda, who will testify U! e, d8 b: N& k7 J! x& R* o
before a separate panel on Wednesday, said he took "full) e" M# ?9 p7 z- ?: a- g
responsibility" for the uncertainty felt by Toyota owners and
1 b9 F% ^. g7 Coffered his condolences to a San Diego, Calif., family who were
; K; [- B* H* M5 |* |4 Nkilled in late August, reigniting interest in the problems.
- `4 \/ a7 [5 w, _$ P"I will do everything in my power to ensure that such a+ V8 u) X- r5 L$ C9 x
tragedy never happens again," Toyoda said in prepared testimony
7 ^$ d. \& i# ~for Wednesday's hearing to the House Government Oversight
+ v% d1 L; B+ h; BCommittee. "My name is on every car. You have my personal+ G: ^! J$ ]5 u- \3 X5 u0 `
commitment that Toyota will work vigorously and unceasingly to# p9 v/ L3 o$ }& K2 i
restore the trust of our customers."
" i+ q. ~" V' ?7 f# \Lawmakers heard a brief, but riveting, deion from
1 a' e J7 I2 I: k6 Q. r5 J1 e) g3 TSmith, the Tennessee woman whose Toyota-made Lexus suddenly7 ~$ O8 ~ v1 D1 _( f
zoomed to 100 miles per hour as she tried to get it to stop --8 e- X' v0 V; k p4 x8 P
shifting to neutral, trying to throw the car into reverse and3 }1 f- @" H# N* F' r( W. v- [- y
hitting the emergency brake. Finally, her car slowed enough2 X+ y1 W6 b2 {
that she was able to pull it off the road onto the median and
2 M7 ]+ D4 d" Y" c2 I, U. ~& Jturn off the engine.
! X$ _/ G o7 M1 R1 m/ F; rFighting back tears, she described her nightmare ride of4 Y3 K( f, x& |7 M1 `$ {0 f- Y
October 2006, calling it "a near death experience."
) k. W+ P4 S) q# H% E/ o, J"After six miles, God intervened" and slowed the car, she/ _4 B8 u* Y' W
said. She added that it took a long time for Toyota to respond- O1 _5 |8 E0 T# d8 M6 k, F
to her complaints.
& Y) Y9 \' _, o( @" |4 WIn an often contentious full day of testimony, lawmakers) A9 S9 k) A2 a1 G
returned again and again to the question of whether electronic
6 `" k' T; ?6 F2 P" A# S b. H0 dmalfunctions may have contributed to the speeding cars.7 ~% c1 t" x. p$ l2 V1 m5 h
"We are confident that no problems exist with the electric
+ e) e2 {) t% l. ithrottle control system in our vehicles," Lentz said. He cited
1 ~5 b( c3 c, h% |9 w4 R"fail-safe mechanisms" in the cars that were designed to shut6 M. y1 _! N6 X1 i" V# R/ A
off or reduce engine power "in the event of a system failure.", B" P" s8 ?8 @7 E6 i
Transportation Secretary Ray LaHood told the panel in a0 A t5 e; v0 G
prepared testimony that possible electronics problems were
* m; s5 \$ I. n, Y& ^! l- u u/ Rbeing looked into by his agency. He said the company's recalls2 [, j: C4 q, U {( |6 }1 V
were important steps but "we don't maintain that they answer
* S. c0 U5 \2 Q2 r% O& Qevery question."
: _; Q% K5 A1 f5 {0 e, ?/ y4 y. H& E. YToyota hired a consulting firm to analyze whether [6 ?4 C, m: b
electronic problems could cause unintended acceleration. The5 O g: R9 a6 `' q* p
firm, Exponent Inc., found no link between the two. But6 x/ ?- Q$ @1 F1 m- M2 O9 g/ ?& p
committee investigators said the testing studied only a small: l0 {7 I4 @. t
number of vehicles
/ f( a/ j& E' q4 N7 f+ STracking down an electrical problem can be far more
. i* k; Y6 y. H, R% \* ldifficult, expensive and time-consuming than finding a
3 s% F2 z) i0 ~& k9 h/ {mechanical problem. Electrical problems can have more than one
8 @- l# _, w3 h" V! |* ?: ?$ j6 dsource, and they can come from inside or outside the car.; `+ @6 E9 h: m3 O, O6 E) W
Mechanical problems often leave clues such as physical damage,
! ^- X% j$ H" Q9 k ]& Z6 z! @where electronic troubles can be hidden in software or leave no7 i! r. k4 X; ]2 A
trace at all.
, R3 h8 |# E) ]6 r5 r/ S, m% j& jHouse investigators who reviewed Toyota's customer call3 r/ e/ H& R2 M5 P+ K E
database found that 70 percent of the complaints of sudden1 w( ^4 c. z$ K
acceleration were for vehicles that are not subject to the1 ]7 N" _% [, I+ }6 t
recalls over floor mats or sticky pedals.+ Q% i# O! Q/ s# {: Z1 l
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
. N9 C% D# y2 w' |4 h4 D. v8 r5 Rsaid Toyota "misled the American public by saying that they and4 j4 b, w4 g+ X% ?" ?2 l6 ]1 `
other independent sources had thoroughly analyzed the: a; {# D6 ?6 t7 m% p
electronics systems and eliminated electronics as a possible4 U6 X% w( y; k2 v/ \0 E
cause of sudden unintended acceleration when, in fact, the only
8 @: ]( P/ v1 r H$ P9 vsuch review was a flawed study conducted by a company retained
* `3 q& _+ G! m+ w; S5 b1 ]& R" Kby Toyota's lawyers."
! [- l) |3 D. p- O P3 jLentz apologized anew for the company's slow handling of j# I4 i* G2 E! r: x0 Z: Q6 o
problems. "We have not lived up to the high standards our
. d3 O1 S/ m2 S% R: K) k% d- E! [customers and the public have come to expect from Toyota," he
7 a1 S& e# A! n( U G8 _said.! A! n! O$ t. p- \( R
"Put simply, it has taken us too long to come to grips with0 j) ~4 G% y% P1 H3 n- Y
a rare but serious set of safety issues, despite all of our. D" G# y" O5 ], R/ I" V# R
good faith efforts," said Lentz, president and chief operating
8 Y: O2 O: N% t6 C1 [, ^5 zofficer of Toyota Motor Sales USA. Inc.
5 J6 d5 [- a7 f# A9 w1 \Separately, among hundreds of Toyota dealers lobbying4 @ i7 [# V8 v) O
members of Congress Tuesday, there seemed to be widespread
% _( n2 ]+ ]' R$ B3 Vrancor toward a federal government they view as picking on the
4 @0 w: E( n; ^" ^* `: ]- E( j. @automaker, at least in part because of the government's$ V' s" f z# U: ]0 o& s. @
investment of billions of dollars in General Motors and0 S5 X7 z7 R6 a. Z7 z
Chrysler.' C- a5 Z8 N. Z) Q& Q5 V
"That's hard for me as a citizen to understand why my tax
; v# i( ^1 J. D% ?. o- k* s' Odollars are going in that direction," Paul Atkinson, a$ Z7 |3 P3 H" L* n7 o0 U( X
Houston-area Toyota dealer, said at a news conference that also: {- t# s5 p9 E: [% g/ X
served as a pep rally for the visiting dealers. "To compete- Z" G! S, f0 Z) p R
with the government as an individual entrepreneur is pretty& T. H% L; a. @9 F3 w
tough."* ]' u9 c6 S6 x) q) e' ]. w0 B. o
---
5 L- e- F8 E+ U( N L# DAssociated Press writers Alan Fram, Stephen Manning and Tom1 g) K0 m! ?% d2 d9 x' G
Raum in Washington and Tom Krisher in Detroit contributed to, n4 j: C% V% n2 w% C6 C
this story.
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4 i2 c; E5 K8 Z9 r. c-0- Feb/23/2010 21:04 GMT |
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