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丰田承认换踏板不一定能全部解决加速问题
$ {0 ^7 Z; m( d) tBy LARRY MARGASAK and KEN THOMAS+ {$ q8 ^1 I% W# N+ z1 @" u
Washington (AP) -- The president of Toyota's U.S.
, U& |" m; W- I5 B. koperations acknowledged to skeptical lawmakers on Tuesday that
2 O2 `% K+ n4 t! r+ othe company's recalls of millions of its cars may "not totally"; o( K' _) q" q) l
solve the problem of sudden and dangerous acceleration." d0 v% S9 Z$ e- g7 @0 o( T
"We are vigilant and we continue to look for potential
7 o, e- N; a/ D( K" W; k* ?: fcauses," Toyota's James Lentz told a congressional panel.+ {7 b0 B9 ]8 ^4 p" [6 s, U6 q5 \
However, he repeated his company's position that unexpected
% V, c4 S H9 n' \3 X! dacceleration in some of the company's most popular cars and
& a+ \" l1 x) U' r% Etrucks was caused by one of two problems -- misplaced floor5 Y! C$ ]2 L) }- Q0 z* z6 F
mats and sticking accelerator pedals.
$ n" V. w6 g* i. K9 `) }) Q9 i9 h( NHe insisted electronic systems connected to the gas pedal$ Y, V; {7 Y0 t" D+ T) T: B/ t+ V5 D
and fuel line did not contribute to the problem, drawing sharp i5 q; @% k" I8 L2 n/ I% q5 \9 C
criticism from lawmakers who said such a possibility should be+ M7 ~6 V$ C; {1 _" V; q
further explored -- and from a tearful woman driver who could
4 F! e0 I+ \2 I5 x( Q+ b+ K- Jnot stop her runaway Lexus.
; J( L' N" q4 C5 w5 w! O"Shame on you, Toyota," Rhonda Smith, of Sevierville,% G8 ?, C$ s+ T. b
Tenn., said at a congressional hearing. Then she added a second& p: j' r+ \; ?% `( B
"shame on you" directed at federal highway safety regulators.
9 R: ?+ v: ~$ yTexas Republican Rep. Joe Barton cautioned his colleagues3 ?2 }# o' X0 G( R# d
early in the hearing against conducting a "witch hunt" and said. M; A! b6 @. r* ^( y6 J, Q+ r4 k
"We don't want to just assume automatically that Toyota has4 Z' b/ b4 g' v% y) }! p
done something wrong and has tried to cover it up." But midway) S( R+ `* q% o$ p. F. Z
through Lentz's testimony, Barton said of Toyota's! t' V3 B: B+ |; `$ p, f) L7 U+ A0 v
investigation of the problems: "In my opinion, it's a sham."
' N) I v! j+ T+ n/ OLentz said the company had not completely ruled out an
2 P' f# q0 L/ @2 a, aelectronics malfunction and was still investigating causes of
) s! U: K3 e: s3 S& q' fthe sudden acceleration. Still, "We have not found a0 A& n+ G! ~: c0 u
malfunction" in the electronics of any of the cars at issue, he9 P6 Q& t: ?$ N9 ^7 o. G! O; ]
said.
9 q" N" M; r6 }2 X% Y- k8 k4 x9 F8 P8 ^As to Smith's harrowing story, "I'm embarrassed for what
5 ], ?/ q; a$ y0 ^happened," Lentz said. "I want her and her husband to feel safe
2 h# b. o& w; i7 |& g4 K8 Q% Qabout driving our products," Lentz said.
0 p5 X- a: ?. }/ h8 u' NThree congressional panels are investigating Toyota's% |% K4 H. l, L6 m& D
problems, which affect a huge number of Americans. Toyota has% J; [1 P: }7 F
recalled some 8.5 million vehicles worldwide -- more than 6# z( b& X- k! ~& K U
million in the United States -- since last fall because of
( X5 @) K% |) e$ |unintended acceleration problems in multiple models and braking' B0 J4 W* L. O* D8 q+ w
issues in the Prius hybrid. It is also investigating steering" ]$ @/ F! D5 T
concerns in Corollas. People with Toyotas have complained of
- _! N2 E0 p, j; Ntheir vehicles speeding out of control despite efforts to slow+ A7 U; Z1 g9 f# z3 r! u
down, sometimes resulting in deadly crashes. The government has2 I" Z2 X3 @3 V/ M
received complaints of 34 deaths linked to sudden acceleration2 s7 e# m* N3 I8 m4 U
of Toyota vehicles since 2000.9 v% n5 l' p8 K% c* B8 F, s
Lentz, who choked up while discussing the death of his own
' h2 A# U- l+ j" b& P; Z) w% C4 Hbrother more than 20 years ago in a car accident, said he4 G' v# b/ x. E' ~
understood the pain./ b; @* a$ i# W1 @
"I know what those families go through," he said.; l% ]% k; z* W' l) \# C9 [4 i
Lentz has said in the past that he was confident Toyota's
% o5 f6 Q. ]" j7 [# d8 H) K7 Mfixes on the recalled vehicles would correct the problems.
5 W& A ]( S% b' ABut when pressed by Energy and Commerce Committee Chairman
4 M( t' @* _- G% g- ^Henry Waxman, D-Calif., on whether the two recalls Toyota put
+ x% D1 a/ Q9 ^0 R, c& w! Oin place to deal with the issue would completely solve it,
" P+ l5 r2 o( \/ @Lentz replied: "Not totally."
" I+ u4 b; X: t& o! g4 E- ?Still, he said chances of unintended accelerations were
7 F$ f' Y7 P% s H"very, very slim" once the recall was complete. Lentz also said# n0 ^3 g' h: y, M; Z
Toyota was putting in new brakes that can override the gas+ B& f; l4 U) i7 P4 e
pedal on almost all of its new vehicles and a majority of its
7 D6 y. B' F# G$ Bvehicles already on the road.
+ u: {, d5 s4 nMeanwhile, Toyota president Akio Toyoda, who will testify8 {8 [$ V3 b% L; c2 f% |8 g4 V$ C
before a separate panel on Wednesday, said he took "full
0 P& ?( d5 [) \5 ^3 X8 Presponsibility" for the uncertainty felt by Toyota owners and
# L4 N3 j( R. ^8 C* g: Doffered his condolences to a San Diego, Calif., family who were
- @+ X" l& H6 c5 ekilled in late August, reigniting interest in the problems.3 r4 p9 u' x8 v% {
"I will do everything in my power to ensure that such a
& ~$ m" {, S5 f( _ b4 \6 p/ [tragedy never happens again," Toyoda said in prepared testimony
! }, W' F; d% x% Y7 \8 ~+ pfor Wednesday's hearing to the House Government Oversight
1 b$ W$ {0 G6 ]0 p& X$ H7 r) PCommittee. "My name is on every car. You have my personal4 a; v6 Q8 d% D0 w7 C
commitment that Toyota will work vigorously and unceasingly to
) N7 ?" h0 ^" ]* l2 f$ brestore the trust of our customers."
3 ^2 `/ W- e, k) ^' KLawmakers heard a brief, but riveting, deion from
1 {5 R* e1 ~3 g; ~8 x2 R0 N' {Smith, the Tennessee woman whose Toyota-made Lexus suddenly
& O0 l: }: m6 ]6 u9 _" D2 R' k7 m" tzoomed to 100 miles per hour as she tried to get it to stop --
# L: H$ {+ d, \$ e- l6 F* F j! y, ?( oshifting to neutral, trying to throw the car into reverse and- F2 k7 R- e) k8 o" s L3 w3 X' }
hitting the emergency brake. Finally, her car slowed enough: i% q0 `. M9 b. x
that she was able to pull it off the road onto the median and5 ^6 m/ u/ ^4 {
turn off the engine.0 x& W1 D7 w- J2 u% L" X& H6 g
Fighting back tears, she described her nightmare ride of @* G& {' a2 G/ S7 x
October 2006, calling it "a near death experience."
0 j: n' u- `6 N! D"After six miles, God intervened" and slowed the car, she* V. ]! J. m7 @. Y. X/ l. Q" ]" n
said. She added that it took a long time for Toyota to respond9 O0 G7 W; _$ o7 i1 H J$ E' R
to her complaints.
: B$ P2 J5 m+ kIn an often contentious full day of testimony, lawmakers
3 J+ p3 @+ T( _, Greturned again and again to the question of whether electronic+ |# i( e4 Y" }3 _) d
malfunctions may have contributed to the speeding cars.
% v7 D* P2 O' i b; y! |"We are confident that no problems exist with the electric4 D. k$ M6 V+ ^2 T8 J/ ~
throttle control system in our vehicles," Lentz said. He cited9 j; N2 \# o+ q( |/ E8 E3 ?
"fail-safe mechanisms" in the cars that were designed to shut
# S# v3 N$ X& w# w" J. A' R# R M! \( Soff or reduce engine power "in the event of a system failure."8 y$ C* U# n, C' k: z3 `" H3 c3 a
Transportation Secretary Ray LaHood told the panel in
$ U2 m3 J1 `3 j" \" sprepared testimony that possible electronics problems were
5 L- p: Q0 N |being looked into by his agency. He said the company's recalls
* |/ M, F# V0 Awere important steps but "we don't maintain that they answer( Q Q P7 t9 @9 o1 s
every question."
& u N6 b6 Y( }) _ nToyota hired a consulting firm to analyze whether
5 C* R1 A: b- f+ w V# h: Helectronic problems could cause unintended acceleration. The6 j( C9 O2 v- N5 C9 c
firm, Exponent Inc., found no link between the two. But
4 }( _( w" Z. f- L- ]5 Zcommittee investigators said the testing studied only a small6 I$ {: X n# K. ?2 h8 c8 {+ n
number of vehicles+ C3 M$ ^" X; N- I% p
Tracking down an electrical problem can be far more. I# l4 ]3 {- c5 j2 S
difficult, expensive and time-consuming than finding a
- I0 p6 I( Z3 x1 d% j" V$ q0 {2 Xmechanical problem. Electrical problems can have more than one
* U8 I" E& r0 b9 Osource, and they can come from inside or outside the car.3 ~2 O8 E$ U* v- |7 _1 j3 a/ i
Mechanical problems often leave clues such as physical damage,
/ h# o' \% u, n& L# c' p, [% }0 |* iwhere electronic troubles can be hidden in software or leave no3 f i6 ]' y1 [; y- J# J" V
trace at all.- m0 [- `! s7 h& d8 n0 g( ?; g
House investigators who reviewed Toyota's customer call6 f2 p" {1 A- B% }( `! V+ P
database found that 70 percent of the complaints of sudden7 P: _, w' K: F3 j0 B+ ~
acceleration were for vehicles that are not subject to the5 r& f: j) ^( N9 x
recalls over floor mats or sticky pedals.
' i# r" Y' s0 t! c; ^8 d1 p! X: iRep. Bart Stupak, D-Mich., chairman of the subcommittee,
% B3 h7 k: o! y+ z dsaid Toyota "misled the American public by saying that they and# ?: @; T$ x) X0 v. d, m
other independent sources had thoroughly analyzed the3 W6 {; m0 i# g7 p+ v0 C
electronics systems and eliminated electronics as a possible
2 U8 u) t" V1 Ccause of sudden unintended acceleration when, in fact, the only; A2 B; \5 |8 w3 z8 M5 {8 b
such review was a flawed study conducted by a company retained
9 `4 V6 A# j) ^4 C6 pby Toyota's lawyers."
2 P) P0 l+ [& V! I; `Lentz apologized anew for the company's slow handling of
1 r' I# k4 E' D7 zproblems. "We have not lived up to the high standards our
: h7 L: y! F3 R3 L' N0 Kcustomers and the public have come to expect from Toyota," he. p; ^; @2 n9 @+ u1 S8 }" [
said.1 t* O1 I- H* z# }& T% M; S2 y+ C" h
"Put simply, it has taken us too long to come to grips with
) Z* V+ b$ Y* F) O$ G6 g: G5 qa rare but serious set of safety issues, despite all of our
^. B( h! m# D2 S- [- tgood faith efforts," said Lentz, president and chief operating
6 O E' A) R& h( [( T2 kofficer of Toyota Motor Sales USA. Inc.
2 J; {7 P5 q& h# b: q! Q( [9 XSeparately, among hundreds of Toyota dealers lobbying* d* m# }1 g, h3 T
members of Congress Tuesday, there seemed to be widespread% b$ L$ x4 H. f& e/ f
rancor toward a federal government they view as picking on the9 I3 J7 _3 Z) ~ @. N# }
automaker, at least in part because of the government's5 @) B, N# N5 A, J
investment of billions of dollars in General Motors and
8 n7 R+ H0 L1 G" S' nChrysler.! Z2 b4 C0 q( e) A! y$ [
"That's hard for me as a citizen to understand why my tax: M" V) y8 g+ L: o2 q
dollars are going in that direction," Paul Atkinson, a; ?8 P: Z5 P' n# V# `5 i
Houston-area Toyota dealer, said at a news conference that also: Y) `: A2 Y* x' g6 @2 _( t2 j
served as a pep rally for the visiting dealers. "To compete- M6 h( _6 ]2 _0 G, c0 t, r
with the government as an individual entrepreneur is pretty6 d* I4 F z1 L' p* _8 g
tough."
: n0 b( C1 B. B3 q% F0 a f1 d---
8 c! e+ o2 }- u. y' jAssociated Press writers Alan Fram, Stephen Manning and Tom) b) W9 n w& ?: f1 A1 ~
Raum in Washington and Tom Krisher in Detroit contributed to
; a5 p! U6 }/ m8 s# tthis story.& |# E; K' ?. O7 b" g- H0 l) y% }; ]
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