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丰田承认换踏板不一定能全部解决加速问题) Z" u" x7 W, Q( U; I
By LARRY MARGASAK and KEN THOMAS8 C9 X, r( z* V" ]# a" y3 Y
Washington (AP) -- The president of Toyota's U.S.
6 ^2 r. T& K1 Koperations acknowledged to skeptical lawmakers on Tuesday that
: I" [& U& A2 m3 V) K+ R# z( P! gthe company's recalls of millions of its cars may "not totally"2 B( d: ?+ z. V
solve the problem of sudden and dangerous acceleration.
, Y' s6 f' r$ x `6 H# R: z"We are vigilant and we continue to look for potential
. C- D, N& B" ]+ M+ bcauses," Toyota's James Lentz told a congressional panel.8 X, U$ u2 G: g. Q6 D3 C/ b# ~
However, he repeated his company's position that unexpected* R5 A% |; O2 V
acceleration in some of the company's most popular cars and
2 H, n c8 i7 K0 X3 `6 _$ mtrucks was caused by one of two problems -- misplaced floor
# J1 w) F4 [7 D$ p$ Imats and sticking accelerator pedals.
' C: W& O8 D9 R/ ]; A" FHe insisted electronic systems connected to the gas pedal4 p9 z; b1 Y" E5 L! [+ A& f( L
and fuel line did not contribute to the problem, drawing sharp
* ]' l6 y) U$ M* Z6 ycriticism from lawmakers who said such a possibility should be( G* _( [$ f# O; f6 @
further explored -- and from a tearful woman driver who could
+ W" Y7 D0 _7 q6 a' Bnot stop her runaway Lexus.! f& B+ {+ l1 O6 N( ?3 A
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
0 A8 q# ]7 Y% n* Y& e; I1 Q1 RTenn., said at a congressional hearing. Then she added a second' R, _2 M$ c) G+ Y8 V
"shame on you" directed at federal highway safety regulators.; W" h* K7 I) A2 @5 f8 B& m
Texas Republican Rep. Joe Barton cautioned his colleagues9 w0 _0 w) u, P' w
early in the hearing against conducting a "witch hunt" and said
# c$ P) J9 e1 W! I9 `; p"We don't want to just assume automatically that Toyota has: e. J" M2 t# k3 j, t1 y% M. D. F
done something wrong and has tried to cover it up." But midway$ }& z1 x- V: ]0 {6 k* z4 t6 }
through Lentz's testimony, Barton said of Toyota's
- H. k1 T+ v- z2 Jinvestigation of the problems: "In my opinion, it's a sham."! l# T4 f$ W' r- F& Z. {
Lentz said the company had not completely ruled out an
; h0 F* Y! ]0 m2 r& A8 kelectronics malfunction and was still investigating causes of1 l6 a3 E3 l5 \* D6 H/ [8 z
the sudden acceleration. Still, "We have not found a
, |9 H( ]! e" g) Smalfunction" in the electronics of any of the cars at issue, he
1 W. b; t- P6 I/ {5 f/ \" {said.( I+ [0 A8 D& k4 Y# r! H5 \
As to Smith's harrowing story, "I'm embarrassed for what
~& X# R3 s) I. F Qhappened," Lentz said. "I want her and her husband to feel safe
/ F, S% B- Z+ |( V0 O0 Xabout driving our products," Lentz said.7 k* t2 d* ?7 f- w1 }
Three congressional panels are investigating Toyota's- E# @7 |3 i; E
problems, which affect a huge number of Americans. Toyota has
4 w0 B |$ |* Trecalled some 8.5 million vehicles worldwide -- more than 6
4 N4 z* o E5 S, b. Z& v9 Wmillion in the United States -- since last fall because of! N* q2 V u9 w, o
unintended acceleration problems in multiple models and braking
3 X6 {" l9 h5 l f* |issues in the Prius hybrid. It is also investigating steering: P7 Y$ U1 u! ^" }
concerns in Corollas. People with Toyotas have complained of' Y+ t( Y7 g# C/ c$ f$ R/ B9 I
their vehicles speeding out of control despite efforts to slow
3 H0 G/ X1 T; J# xdown, sometimes resulting in deadly crashes. The government has
8 {4 p( O; r6 p! a$ f% ureceived complaints of 34 deaths linked to sudden acceleration7 L6 {8 p* V+ V& W
of Toyota vehicles since 2000.
$ E: s1 w ]( r( J$ {1 a5 p, ALentz, who choked up while discussing the death of his own# s. W, K; H0 R3 a5 _7 b( V, p: b
brother more than 20 years ago in a car accident, said he
" o/ e; {! {& r; K% m: P$ _understood the pain." {: x7 i( D$ E& o5 h( t7 m7 ]- k
"I know what those families go through," he said.
; |8 f! Y& T8 b- o& r6 fLentz has said in the past that he was confident Toyota's" B, t0 a% y, q
fixes on the recalled vehicles would correct the problems.
/ M u6 I# E- n% }: e8 G6 {6 m/ r) ]But when pressed by Energy and Commerce Committee Chairman
, q- W- k4 u5 M( X* k9 eHenry Waxman, D-Calif., on whether the two recalls Toyota put7 I; i' ~9 [6 Y3 F0 ]
in place to deal with the issue would completely solve it,
' C; N7 C: B. p7 WLentz replied: "Not totally."
4 H' n% e) G/ D" U2 k: A2 p6 zStill, he said chances of unintended accelerations were% L& t8 y, @ l7 \& m! Y
"very, very slim" once the recall was complete. Lentz also said/ ?5 [" T- u- s! p, m
Toyota was putting in new brakes that can override the gas q3 r& q9 R+ O F: \' m o: o$ ]
pedal on almost all of its new vehicles and a majority of its
' R) G4 Y! G8 dvehicles already on the road.
/ R& i% a$ U& Z+ |* C2 F; ]Meanwhile, Toyota president Akio Toyoda, who will testify- F d, x( N3 y; O
before a separate panel on Wednesday, said he took "full$ j* c! S( O, A8 N
responsibility" for the uncertainty felt by Toyota owners and
8 q0 S. M( i5 z( ?: n3 Loffered his condolences to a San Diego, Calif., family who were7 e# H. K8 k6 S& h1 |! J
killed in late August, reigniting interest in the problems.
. d% N5 }# G5 \9 X"I will do everything in my power to ensure that such a
& m# \- p# c. U( T5 ]8 Vtragedy never happens again," Toyoda said in prepared testimony
5 c4 d' H/ \4 P/ V8 Sfor Wednesday's hearing to the House Government Oversight9 c( d: Q8 H+ N5 G# r$ K
Committee. "My name is on every car. You have my personal
1 Q c! Z* \# q5 S0 ]commitment that Toyota will work vigorously and unceasingly to
" P* g% j/ X, Wrestore the trust of our customers.": N( I* d: N1 Y' T1 E2 y
Lawmakers heard a brief, but riveting, deion from
) S9 p- ^( L+ L* A& A# zSmith, the Tennessee woman whose Toyota-made Lexus suddenly
# J' f# b5 f" R( j$ @' P; lzoomed to 100 miles per hour as she tried to get it to stop --( C" j- v9 V* a% w! J( ]
shifting to neutral, trying to throw the car into reverse and
9 Y. A Y: [) m. X& ]3 j5 Hhitting the emergency brake. Finally, her car slowed enough
. v. u4 N4 Q, ?% Vthat she was able to pull it off the road onto the median and
1 ?3 M) g7 |, R* z& Oturn off the engine.. O5 ^, v+ o, K
Fighting back tears, she described her nightmare ride of
1 s" X9 L5 ?6 j$ a: G" N. c" MOctober 2006, calling it "a near death experience."
3 I) c( j+ r: `$ _" j2 @"After six miles, God intervened" and slowed the car, she
8 `% H! c) a* p; O7 z7 t& p. T! F& Osaid. She added that it took a long time for Toyota to respond: {: l9 L0 T# p! G0 k* Z( O( S
to her complaints.
3 g3 _% h) V2 H6 ZIn an often contentious full day of testimony, lawmakers
& q8 u: n! W1 Q; d1 Q" `8 lreturned again and again to the question of whether electronic2 P7 ?$ A1 J& ~
malfunctions may have contributed to the speeding cars.
3 L5 T; @/ b" n+ B) p( T"We are confident that no problems exist with the electric
' t! W8 C5 @% ]7 ^ Y$ X* m9 v% z9 Kthrottle control system in our vehicles," Lentz said. He cited
$ p% F! g4 w& B$ t6 B"fail-safe mechanisms" in the cars that were designed to shut+ W1 L# L# `* p2 S; b, S8 {0 s
off or reduce engine power "in the event of a system failure."7 W% K5 S$ {1 b( v# ]$ X2 s# p- j
Transportation Secretary Ray LaHood told the panel in
d; r: |% D q4 |. j% n9 Kprepared testimony that possible electronics problems were- i8 x5 @# Q, @ H; n
being looked into by his agency. He said the company's recalls/ E6 k* u0 \5 r2 Q
were important steps but "we don't maintain that they answer
6 j+ |5 g- f+ u0 O+ U0 jevery question."
) S$ u' M+ U6 h4 Z" X- p CToyota hired a consulting firm to analyze whether
2 q! v+ x# ~0 Eelectronic problems could cause unintended acceleration. The
0 h9 b- b! q6 V" D: t0 k5 g, Mfirm, Exponent Inc., found no link between the two. But& D& W0 \/ I: T* t! q# q
committee investigators said the testing studied only a small* D0 {' T4 w/ k/ ~0 Q
number of vehicles
! s# D8 F7 S9 w" K% V$ sTracking down an electrical problem can be far more
4 }5 G: x* G& a, i* o! ydifficult, expensive and time-consuming than finding a
8 W) ~; B9 m0 H1 Fmechanical problem. Electrical problems can have more than one
/ x# c( b1 S- _6 P% g* s3 Tsource, and they can come from inside or outside the car.' v, m7 |* m: @
Mechanical problems often leave clues such as physical damage,8 \& g8 }# {( {, P+ Z; l
where electronic troubles can be hidden in software or leave no
& p: l0 {9 ^! ^trace at all.
% ^; D" u9 r) e* WHouse investigators who reviewed Toyota's customer call9 j! |6 D9 b& t. `# T: z, c
database found that 70 percent of the complaints of sudden
7 R" D' q) }$ r! Eacceleration were for vehicles that are not subject to the
( ~# [ O( b8 \4 c( ~4 l l% ]recalls over floor mats or sticky pedals.& w& B' f9 _: V* u. Q3 q3 D
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
( ]4 L# O( `7 o' W) `said Toyota "misled the American public by saying that they and
/ X! V. C+ y$ j* x9 s4 Uother independent sources had thoroughly analyzed the
2 Q. L S" J0 _, f9 yelectronics systems and eliminated electronics as a possible! c0 [# P' s% C
cause of sudden unintended acceleration when, in fact, the only' I4 U$ g, m: N" p+ i$ r5 z
such review was a flawed study conducted by a company retained
* j" E5 j W0 f2 u* e8 E; `5 Yby Toyota's lawyers."
' Y& d# D) L4 c& vLentz apologized anew for the company's slow handling of
: `. L$ v3 R+ s; E; fproblems. "We have not lived up to the high standards our
* Y8 K% r% H" z; _customers and the public have come to expect from Toyota," he
' _0 Q! n8 j6 s7 y4 Fsaid.: f6 H" `0 t/ Y4 Z/ R0 t- f8 f
"Put simply, it has taken us too long to come to grips with
6 x) \& K+ D! H, Z+ x( v8 |a rare but serious set of safety issues, despite all of our
# C( O4 h# y# d& s1 ]9 @, ngood faith efforts," said Lentz, president and chief operating& b5 L2 g) w) E
officer of Toyota Motor Sales USA. Inc.% f7 A+ u+ j0 W' e
Separately, among hundreds of Toyota dealers lobbying
. a( ]' o+ }- z' Z) Y# ] {7 g) k5 zmembers of Congress Tuesday, there seemed to be widespread; B" s) o5 }( S9 R7 @8 J
rancor toward a federal government they view as picking on the
4 S" a# f! K0 w8 [ iautomaker, at least in part because of the government's6 f1 U1 }% K% m; s8 W4 @3 ?
investment of billions of dollars in General Motors and
4 b% u% D, m( LChrysler.
; G2 |) V1 g7 N A"That's hard for me as a citizen to understand why my tax# H7 R( Y, N& @ X& h
dollars are going in that direction," Paul Atkinson, a
, f( `* K& I+ F+ T+ s7 ^2 KHouston-area Toyota dealer, said at a news conference that also/ ^/ ^1 [+ \, E1 \
served as a pep rally for the visiting dealers. "To compete& r! x6 k. m% E/ A, c4 z
with the government as an individual entrepreneur is pretty
7 ~1 d& y; U( Z# g$ E6 d& S7 F3 Ftough."6 S; T3 k* I% _2 m3 D9 h+ a* i
---; B! J. ~2 F# _& O8 P! j
Associated Press writers Alan Fram, Stephen Manning and Tom- C w$ E; c( ]8 R. T
Raum in Washington and Tom Krisher in Detroit contributed to7 }4 g# h0 K% K
this story.
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4 D! X' Y ?. X$ e0 d! {-0- Feb/23/2010 21:04 GMT |
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