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丰田承认换踏板不一定能全部解决加速问题
. f* ]3 W/ w, Q/ s5 rBy LARRY MARGASAK and KEN THOMAS6 R' y g) K+ ]6 b0 B
Washington (AP) -- The president of Toyota's U.S.# B; n3 {# @3 q& o' h$ s" \" }( K2 G
operations acknowledged to skeptical lawmakers on Tuesday that3 M0 q3 Q" i$ ?# p$ y
the company's recalls of millions of its cars may "not totally"
: F7 ~+ h! k1 J6 M. esolve the problem of sudden and dangerous acceleration.
8 V1 {; h9 k! H"We are vigilant and we continue to look for potential: t2 }" D' D7 }: l ]
causes," Toyota's James Lentz told a congressional panel.
% L* A; H% N! I1 Z& r* P, J2 cHowever, he repeated his company's position that unexpected
8 ^2 F1 D" X5 _+ C6 \acceleration in some of the company's most popular cars and0 h4 p' @6 n* S3 U
trucks was caused by one of two problems -- misplaced floor" }" @; u9 b6 Y! C
mats and sticking accelerator pedals.7 Q; z8 x# `6 v( R) a8 `
He insisted electronic systems connected to the gas pedal6 x" R' J" T* B3 o# h
and fuel line did not contribute to the problem, drawing sharp
4 O v0 @8 m3 `3 Jcriticism from lawmakers who said such a possibility should be
! [9 L4 p) B6 a1 w9 F& U4 ?7 ~3 @further explored -- and from a tearful woman driver who could
7 t5 J% w$ J2 B m8 R1 i* \# N8 x5 L: ?not stop her runaway Lexus.
, N/ t7 D! h9 M3 C' i8 ]* H# Y: z"Shame on you, Toyota," Rhonda Smith, of Sevierville,
4 }' T- R$ Q1 o$ L k! YTenn., said at a congressional hearing. Then she added a second* i& h. @6 A! n% B# o9 _
"shame on you" directed at federal highway safety regulators.9 E) s8 h) y- k% H9 J0 D) Z- A+ x& T, \
Texas Republican Rep. Joe Barton cautioned his colleagues
, a0 j: T' U- Y2 s7 l' Rearly in the hearing against conducting a "witch hunt" and said! y- B7 e% S6 C: Z
"We don't want to just assume automatically that Toyota has5 ]% _/ w/ k* }9 g8 Q
done something wrong and has tried to cover it up." But midway
: W2 v& A4 B; M# S6 `through Lentz's testimony, Barton said of Toyota's
9 Z$ Z' R1 H, n5 _) c) |investigation of the problems: "In my opinion, it's a sham."
( n7 B4 ] s; Q5 V6 S# oLentz said the company had not completely ruled out an
) d: B$ W A, l# b2 T: Velectronics malfunction and was still investigating causes of
1 T: B+ R5 R' @4 r9 \4 s' |2 z) d" `the sudden acceleration. Still, "We have not found a' q" V) @0 O, Z/ R
malfunction" in the electronics of any of the cars at issue, he
" e C2 i# \ v7 Xsaid.
' M, v+ J- e1 ]+ eAs to Smith's harrowing story, "I'm embarrassed for what& s; W7 z+ D) n s) F# O
happened," Lentz said. "I want her and her husband to feel safe
, a, q" z$ y" V9 V1 wabout driving our products," Lentz said.
7 c, x3 _3 o4 _$ SThree congressional panels are investigating Toyota's K- T2 x# b2 U: l/ ^0 C
problems, which affect a huge number of Americans. Toyota has
r+ v* K0 o& l) l( H& nrecalled some 8.5 million vehicles worldwide -- more than 6( c; L3 X7 }1 V8 i: N. H! j9 u' V
million in the United States -- since last fall because of
. R( m4 ~& F3 @( l' f3 `unintended acceleration problems in multiple models and braking" G" g: c' I5 Y5 m+ q0 g
issues in the Prius hybrid. It is also investigating steering
; |( w% C& T, f Y! ~6 mconcerns in Corollas. People with Toyotas have complained of
8 ^* ]% v L) l# }8 N' h- Y. P4 utheir vehicles speeding out of control despite efforts to slow; T% p+ S) d8 y$ L- d- r+ K# O
down, sometimes resulting in deadly crashes. The government has) i/ X8 `. v0 l" t8 r
received complaints of 34 deaths linked to sudden acceleration- X% _8 w$ ?- N4 T2 p
of Toyota vehicles since 2000.
& B* Z: W, n2 [1 S+ {- N# DLentz, who choked up while discussing the death of his own0 Q3 L ^' M2 a4 t( K( y$ Y
brother more than 20 years ago in a car accident, said he3 ~# k {% g/ S3 Y
understood the pain.
- w, j8 V- ~% ?"I know what those families go through," he said.2 `# ?6 [% {8 h* x; S$ ]) W* r
Lentz has said in the past that he was confident Toyota's
1 l1 X7 u8 E/ G, v3 g- Ffixes on the recalled vehicles would correct the problems.
0 q3 w: Y! h) j! o7 V* V5 xBut when pressed by Energy and Commerce Committee Chairman8 W: y, N6 L f3 F+ B |% h
Henry Waxman, D-Calif., on whether the two recalls Toyota put
# C* p) I* w4 B5 B) }2 a; {in place to deal with the issue would completely solve it,2 S2 l: v8 a/ ]8 s$ U
Lentz replied: "Not totally."$ p0 ]3 S5 z% f
Still, he said chances of unintended accelerations were
5 N5 }& t" ^4 z6 m9 P"very, very slim" once the recall was complete. Lentz also said
: |+ A- U! h' J' \Toyota was putting in new brakes that can override the gas6 D. p. b7 m; t; d1 H: S% s! B
pedal on almost all of its new vehicles and a majority of its4 U* V6 ^% O" h! \6 K$ m
vehicles already on the road.4 y5 z! q- j% J, L
Meanwhile, Toyota president Akio Toyoda, who will testify
3 H& d. l6 Y- D% P5 gbefore a separate panel on Wednesday, said he took "full
" y7 u2 V+ ]" k1 T. Z! Fresponsibility" for the uncertainty felt by Toyota owners and
' F1 B% y9 T2 [" Xoffered his condolences to a San Diego, Calif., family who were
4 r" p- h. v& {' [4 y" t/ R+ Zkilled in late August, reigniting interest in the problems.: X, F" q, J' n. k' d W
"I will do everything in my power to ensure that such a
3 `" }0 T! d5 e* S: i& Dtragedy never happens again," Toyoda said in prepared testimony: C7 m. h. G9 `/ K: j
for Wednesday's hearing to the House Government Oversight
9 }) e% Q& K3 ?7 f0 d8 A9 FCommittee. "My name is on every car. You have my personal
3 `2 L# x9 j. n2 ]7 B8 Pcommitment that Toyota will work vigorously and unceasingly to
5 _4 R7 e+ B) `% r0 h5 V ] orestore the trust of our customers."
" F" o3 N0 K: HLawmakers heard a brief, but riveting, deion from$ m8 ~# {# U: Z3 {
Smith, the Tennessee woman whose Toyota-made Lexus suddenly6 h, ]6 q7 R2 x0 `- n
zoomed to 100 miles per hour as she tried to get it to stop --2 D, ^, r- M. e6 Q4 M; L
shifting to neutral, trying to throw the car into reverse and
5 X0 l& K8 W4 Thitting the emergency brake. Finally, her car slowed enough
7 w+ \3 B- ]. G2 h- B3 K- L r* `that she was able to pull it off the road onto the median and
( N7 I- ^4 C+ P* [) Jturn off the engine.
+ ^6 `7 f( O% ^! U- W! dFighting back tears, she described her nightmare ride of
% N* Z. ~4 i& ^6 tOctober 2006, calling it "a near death experience."8 R& k2 d Q ^ G9 I
"After six miles, God intervened" and slowed the car, she
$ u8 a; c1 v2 Z: w) t8 V! ?- gsaid. She added that it took a long time for Toyota to respond; A/ C5 T3 o$ G: B9 n6 u( o
to her complaints.
% W8 ~5 ^* n k" vIn an often contentious full day of testimony, lawmakers& g' ?# u+ z# e. Q: M! i
returned again and again to the question of whether electronic1 o# w. h3 E; e- G+ ~
malfunctions may have contributed to the speeding cars.3 K; }* B, V. V9 L$ t: k
"We are confident that no problems exist with the electric$ [3 C6 `, K! P' k9 m
throttle control system in our vehicles," Lentz said. He cited
, {+ L3 y# K# C; Z" X: E4 p"fail-safe mechanisms" in the cars that were designed to shut, ^2 j6 {) |/ ~' u4 b
off or reduce engine power "in the event of a system failure."# ]" |1 t. k" u' b9 W& @1 B3 v
Transportation Secretary Ray LaHood told the panel in5 {( v2 v! r6 }& ]. v. |) l
prepared testimony that possible electronics problems were
$ N/ |- F6 ^3 n* Sbeing looked into by his agency. He said the company's recalls
3 T8 T1 }) A9 d' @/ e) Pwere important steps but "we don't maintain that they answer
k" y: f4 Y9 ~/ o. A0 devery question.". y* F8 E* [- m" x) I
Toyota hired a consulting firm to analyze whether; ^ j$ M& R, o- R" A. l6 f& l
electronic problems could cause unintended acceleration. The. ~9 ~7 G' L0 o2 D m0 O
firm, Exponent Inc., found no link between the two. But) m' E5 U" w2 R: s5 y
committee investigators said the testing studied only a small
, ] l- r: w' U( Nnumber of vehicles6 g2 H0 A) O, M& d
Tracking down an electrical problem can be far more0 Z- c2 [0 L/ \: S2 E
difficult, expensive and time-consuming than finding a
& h! l/ V$ J; @, ~mechanical problem. Electrical problems can have more than one
5 k6 S) j3 F5 ~/ y+ hsource, and they can come from inside or outside the car.7 N2 x6 I6 b( G) L. [
Mechanical problems often leave clues such as physical damage, B0 b7 g4 V" M0 J( b* f4 t
where electronic troubles can be hidden in software or leave no
, h3 J' I4 i3 f1 C, etrace at all.9 E8 j; K6 H4 ~. F0 z7 V" X7 M
House investigators who reviewed Toyota's customer call' Y. f$ N1 w3 |# v3 h/ F
database found that 70 percent of the complaints of sudden5 \1 u* Y: t' @& O v0 h7 o
acceleration were for vehicles that are not subject to the
* w1 ~, |1 P. ]3 T' yrecalls over floor mats or sticky pedals.' s* }* U' ^' `( {. u. n" T/ R. z
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,+ o0 T+ I4 C4 X/ q" ^) ~9 Z
said Toyota "misled the American public by saying that they and
' W2 c+ A( L5 {' d+ O, ]) {: Yother independent sources had thoroughly analyzed the
6 \6 X+ V3 s# ~electronics systems and eliminated electronics as a possible- _; w7 p0 n% j' n
cause of sudden unintended acceleration when, in fact, the only
( q; L) V+ ^. e, [2 f. `* Y4 nsuch review was a flawed study conducted by a company retained
6 A! @9 w- \: H, pby Toyota's lawyers."
1 n% p! \- t7 x: k4 A, P7 ~Lentz apologized anew for the company's slow handling of; e" e- \ F! x1 g5 x
problems. "We have not lived up to the high standards our
& \2 X: T# Q/ B) l% `% f- t/ A2 R! mcustomers and the public have come to expect from Toyota," he
6 Q9 q: k: g8 F7 \0 t8 Isaid., W5 q! A. r! r
"Put simply, it has taken us too long to come to grips with
* B7 J, F1 k7 T# \$ k) ^# Ia rare but serious set of safety issues, despite all of our
" n k3 R6 @2 ^" \. e! r: n- Kgood faith efforts," said Lentz, president and chief operating0 }7 O& C( v0 [+ `
officer of Toyota Motor Sales USA. Inc.
- V- o& L0 s0 k! p, F8 h, LSeparately, among hundreds of Toyota dealers lobbying q! f# X) J5 |8 q# A: _
members of Congress Tuesday, there seemed to be widespread
. G6 g3 b" J7 j' s* grancor toward a federal government they view as picking on the
4 Z; K: p) v7 R! P% |" x8 yautomaker, at least in part because of the government's B* D+ \% l& h! h( S. e
investment of billions of dollars in General Motors and3 A3 c1 y7 X% {8 p0 @+ I% b
Chrysler.
0 R$ Z6 O/ S/ i0 ?( W"That's hard for me as a citizen to understand why my tax5 C9 e4 M6 |: c* B( Y# k
dollars are going in that direction," Paul Atkinson, a
0 L' @, c+ c' N$ G6 C' G: |Houston-area Toyota dealer, said at a news conference that also ~5 K1 g7 |; E* s; f7 d8 Y2 U c
served as a pep rally for the visiting dealers. "To compete) E) a; H) v7 Q* A, x8 |& _
with the government as an individual entrepreneur is pretty
* ]' ^3 ^( e) u: Ttough.", H, m1 k! [! Q% [' o
---3 k' u4 U: h" n
Associated Press writers Alan Fram, Stephen Manning and Tom! P8 W. [. a1 v- p: T; }
Raum in Washington and Tom Krisher in Detroit contributed to/ l/ o- u! u1 X4 x; O
this story.% \0 K. g% |% U* `/ p: M
5 x% f) w5 q% I+ i+ j m7 f-0- Feb/23/2010 21:04 GMT |
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