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丰田承认换踏板不一定能全部解决加速问题
) }9 R/ P* C: z2 ]# ~. SBy LARRY MARGASAK and KEN THOMAS
5 W* Z) n7 p" e {* c+ V: TWashington (AP) -- The president of Toyota's U.S.
& N0 V) s I3 ]- `+ ?operations acknowledged to skeptical lawmakers on Tuesday that
; ]; @! s: H5 R& g2 Ithe company's recalls of millions of its cars may "not totally"3 w7 a$ Z4 j& q @6 ^, G
solve the problem of sudden and dangerous acceleration.
* |% y( [8 {( U& a& M4 ~ g6 T* u"We are vigilant and we continue to look for potential2 R6 N" h5 _; x, t. l
causes," Toyota's James Lentz told a congressional panel.
. J. c2 H3 U5 G; Z. CHowever, he repeated his company's position that unexpected
" x, N! l8 h8 o) R# b9 iacceleration in some of the company's most popular cars and5 l$ Y; W0 h) o; v: j
trucks was caused by one of two problems -- misplaced floor
# f: H0 S- r/ R |- Wmats and sticking accelerator pedals.
8 ]% a8 B% o0 D) J1 t+ v; }4 {6 JHe insisted electronic systems connected to the gas pedal {' e- {8 K. D) X8 l% o: D
and fuel line did not contribute to the problem, drawing sharp
, A9 v. S) `! u2 h- |2 |: W+ \1 _criticism from lawmakers who said such a possibility should be7 F3 I9 m; R; c* N* f& A& b9 k
further explored -- and from a tearful woman driver who could
3 p* J% h! I: D7 |% F- F" }not stop her runaway Lexus.
+ K8 ]" F$ O! E2 I"Shame on you, Toyota," Rhonda Smith, of Sevierville,
6 X% V1 g9 i% z% xTenn., said at a congressional hearing. Then she added a second
/ d1 c0 @. o4 O' f* T* C; X: M"shame on you" directed at federal highway safety regulators.
7 a& _5 s! }. |# K8 u5 wTexas Republican Rep. Joe Barton cautioned his colleagues
4 O* {" ^5 }% s; i' learly in the hearing against conducting a "witch hunt" and said
3 [ P1 S* E! ~& P' \5 N7 p. C"We don't want to just assume automatically that Toyota has
# f6 s/ l+ S3 u# S: ~4 tdone something wrong and has tried to cover it up." But midway
) z/ t$ F- \9 J; Jthrough Lentz's testimony, Barton said of Toyota's
) I. P- x+ n' O, kinvestigation of the problems: "In my opinion, it's a sham."; t3 E' d6 h" m, g
Lentz said the company had not completely ruled out an
% r7 U5 h( {1 d$ ?3 ]; n) q# oelectronics malfunction and was still investigating causes of
4 ]' Q, O5 ~& V Y; y8 Y1 jthe sudden acceleration. Still, "We have not found a! s* A: `8 Q5 F
malfunction" in the electronics of any of the cars at issue, he7 ~6 y! _; `1 Q. C5 A y! `
said.3 m3 ]1 r" a- _9 ^; @! S
As to Smith's harrowing story, "I'm embarrassed for what1 ^' J& I, A6 S* M" h- I
happened," Lentz said. "I want her and her husband to feel safe
4 L& _2 C' r# v `. G, kabout driving our products," Lentz said.
' j' Y/ w0 _3 l- W& y( sThree congressional panels are investigating Toyota's/ n4 h8 H9 {; H3 |9 A
problems, which affect a huge number of Americans. Toyota has
' y2 @) \, b) Z6 P% @( W Q- Orecalled some 8.5 million vehicles worldwide -- more than 6
- y W9 `: i+ o" z' l1 dmillion in the United States -- since last fall because of- ^, z/ q4 |5 K! s1 [- E( [- h# P4 Q
unintended acceleration problems in multiple models and braking0 G1 a! f5 {8 ?) j
issues in the Prius hybrid. It is also investigating steering
0 f5 p2 C( [# r6 U Q: m/ T% qconcerns in Corollas. People with Toyotas have complained of5 F s$ V2 g7 W
their vehicles speeding out of control despite efforts to slow
5 R0 R8 J) V3 t) I6 ddown, sometimes resulting in deadly crashes. The government has: s1 f, c! ^+ I" x
received complaints of 34 deaths linked to sudden acceleration0 B0 Q4 B+ q V1 o
of Toyota vehicles since 2000.- ~) X9 [7 A3 h
Lentz, who choked up while discussing the death of his own K# z+ g3 ~/ Y- A" |$ W9 [
brother more than 20 years ago in a car accident, said he- r( q+ a0 U0 j) \$ H. }& }9 z1 H
understood the pain. j8 |: Y! t5 `* J6 t5 J
"I know what those families go through," he said.' _- i* c' [ t& R) N
Lentz has said in the past that he was confident Toyota's
& a# [: _# z$ c1 c7 Ifixes on the recalled vehicles would correct the problems.9 g0 q7 q+ m' T, B& D: h
But when pressed by Energy and Commerce Committee Chairman5 Q: N: n* g2 a/ M. G
Henry Waxman, D-Calif., on whether the two recalls Toyota put
$ q. L% A; P+ \2 r& m0 c+ win place to deal with the issue would completely solve it,
5 j# N' i1 N. F. BLentz replied: "Not totally."$ f% I: t+ G/ U, Q/ \! N3 t
Still, he said chances of unintended accelerations were! W2 ?$ @- v& U2 K% u" E
"very, very slim" once the recall was complete. Lentz also said
$ z9 V- F, u8 {: ]0 \ }% eToyota was putting in new brakes that can override the gas" ]; R8 V, b, ?9 _
pedal on almost all of its new vehicles and a majority of its. ]# ?9 G1 ?3 K2 {6 A
vehicles already on the road.
, b) n$ J# a" Y4 f0 q3 DMeanwhile, Toyota president Akio Toyoda, who will testify" m# J1 y: r: i; n8 B
before a separate panel on Wednesday, said he took "full
' ?* L- q& J) p$ u, rresponsibility" for the uncertainty felt by Toyota owners and
9 H2 L |9 J5 Hoffered his condolences to a San Diego, Calif., family who were/ U" F3 B# s- s1 I7 o+ R! S
killed in late August, reigniting interest in the problems.
; x: _4 Y" A$ E3 f' F+ J"I will do everything in my power to ensure that such a3 C, @( g) ?/ ^' U4 ]
tragedy never happens again," Toyoda said in prepared testimony
0 w# |5 A* k8 U, N3 xfor Wednesday's hearing to the House Government Oversight, g7 E# N/ a5 U1 Q3 F+ d2 ]$ d* _
Committee. "My name is on every car. You have my personal6 _+ X/ ^. o C1 Q+ ? M6 ^! x
commitment that Toyota will work vigorously and unceasingly to
' J' |. v( f6 z- a( P5 s! H' ]restore the trust of our customers."0 Z& P- j. F( @' ~3 S* K; X
Lawmakers heard a brief, but riveting, deion from
, K! B. p, |. j& Y NSmith, the Tennessee woman whose Toyota-made Lexus suddenly
S, w, F' f' Wzoomed to 100 miles per hour as she tried to get it to stop --; k1 W' k% m8 j" p$ I4 z9 t" |* |# c
shifting to neutral, trying to throw the car into reverse and! @- N* N2 {+ f& W+ |
hitting the emergency brake. Finally, her car slowed enough
9 b- v6 }% a- E. y" L1 b1 ^' ithat she was able to pull it off the road onto the median and
7 i5 D( A- X" d, w6 g0 O& f6 I- H; hturn off the engine.
" G* J5 V& _8 C) f( D6 YFighting back tears, she described her nightmare ride of! ^2 u* Q2 P' O6 o) m( N
October 2006, calling it "a near death experience."
% B% B% W. S& |"After six miles, God intervened" and slowed the car, she) F# S; B$ V m* x
said. She added that it took a long time for Toyota to respond
7 s* b5 Y" V5 {9 |( { o2 gto her complaints.
8 M+ _; ~$ H4 t5 ~2 D+ z( MIn an often contentious full day of testimony, lawmakers
4 y% T6 E+ g& x! wreturned again and again to the question of whether electronic1 v3 g$ q |# J
malfunctions may have contributed to the speeding cars.$ G6 E' a6 U2 J! q D& ~0 S
"We are confident that no problems exist with the electric
2 j. o! W2 V* s7 {6 G8 z4 Cthrottle control system in our vehicles," Lentz said. He cited& _2 d L- i) @4 u5 y0 N, Z! W
"fail-safe mechanisms" in the cars that were designed to shut, H& J6 |) u' q9 f- z( C# H
off or reduce engine power "in the event of a system failure."
. m6 S$ P( P# [/ j9 b* P2 {2 ~Transportation Secretary Ray LaHood told the panel in+ s+ ]) \0 U Z7 a
prepared testimony that possible electronics problems were
& l; C. j- Z: x: ` n! Vbeing looked into by his agency. He said the company's recalls
) N/ w# c8 r% X _7 \ Twere important steps but "we don't maintain that they answer
' [4 g# i$ }% x( |every question."
2 O( Q0 [0 D/ U5 [Toyota hired a consulting firm to analyze whether
1 v6 E+ Y. L7 ~, Lelectronic problems could cause unintended acceleration. The2 q/ ?2 C% f' O
firm, Exponent Inc., found no link between the two. But
8 O/ i3 x0 }- bcommittee investigators said the testing studied only a small
# P: Z) W: M0 q- d: Q* rnumber of vehicles7 Z8 b$ D' ^- G, I; f( g1 a; I
Tracking down an electrical problem can be far more5 w2 i' g0 l4 x. w8 ^/ q0 {4 M. @
difficult, expensive and time-consuming than finding a
, w: ]- H3 b* p# _4 P3 B- L: e" Rmechanical problem. Electrical problems can have more than one
/ @, }/ s2 e3 d0 e2 Lsource, and they can come from inside or outside the car.
! U4 w t2 V4 y/ rMechanical problems often leave clues such as physical damage,0 ]" R% |9 E' x# |' R5 k5 |
where electronic troubles can be hidden in software or leave no
" k9 c. Q9 l9 U3 Rtrace at all.6 D7 F4 L; M, M1 y+ ?9 r
House investigators who reviewed Toyota's customer call
], b G8 `5 P+ e0 A% `database found that 70 percent of the complaints of sudden/ G% S8 v ~) N \" \, t7 w
acceleration were for vehicles that are not subject to the I0 K( `1 ] U* C! V! F3 k. o& N: g
recalls over floor mats or sticky pedals.# M. {) ]! P/ I% B0 `. p t
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,$ E! l3 U/ {6 T" y+ b
said Toyota "misled the American public by saying that they and% {: R4 D- g' ]1 n3 E
other independent sources had thoroughly analyzed the- t9 u$ A% `* z7 Y) T/ I7 X v( o% h
electronics systems and eliminated electronics as a possible/ V2 o# l8 W0 {: z" T
cause of sudden unintended acceleration when, in fact, the only
5 Z. m# e6 Z0 N. S. Ksuch review was a flawed study conducted by a company retained2 _ l2 S/ J8 R9 G# T; {
by Toyota's lawyers."
; d- J1 ^; l6 g: MLentz apologized anew for the company's slow handling of
6 Q6 O ~- s1 e! Fproblems. "We have not lived up to the high standards our* Y U9 ? o' s9 k$ Y/ d! w0 E
customers and the public have come to expect from Toyota," he1 Q8 F, R- |! g6 G4 X
said.
3 N v8 Y; E* i% T: n( K ~/ I9 Z"Put simply, it has taken us too long to come to grips with/ e5 |7 ~* l3 f+ h6 U
a rare but serious set of safety issues, despite all of our
7 d; z4 e4 |# v* f% g" |0 O" dgood faith efforts," said Lentz, president and chief operating3 P% ^4 l# Z5 v' @0 x& x
officer of Toyota Motor Sales USA. Inc.2 D0 D* y" J8 x- y8 |! s
Separately, among hundreds of Toyota dealers lobbying; p q) P3 @' g1 B7 M
members of Congress Tuesday, there seemed to be widespread/ x2 H n) [& \6 _
rancor toward a federal government they view as picking on the) b( f1 g. q, R4 {
automaker, at least in part because of the government's
6 U# B/ g4 ^: a9 v1 [6 Q _% W9 u5 Rinvestment of billions of dollars in General Motors and) Z; a' V; z# x& E" X% i
Chrysler.* R# r4 V( U7 {& E8 N8 w* |
"That's hard for me as a citizen to understand why my tax
& q- k2 [' o0 F9 N: ^* q0 @( E- Adollars are going in that direction," Paul Atkinson, a
+ ]* h% F! M9 o' T1 XHouston-area Toyota dealer, said at a news conference that also x( j3 N: E. x* l3 O
served as a pep rally for the visiting dealers. "To compete
3 G) X6 V7 U( A. Jwith the government as an individual entrepreneur is pretty
# j2 t- \$ t0 rtough."# i0 u/ F2 _# _0 n
---
/ ~; u2 X, S1 C/ `Associated Press writers Alan Fram, Stephen Manning and Tom5 ?& i; k! I9 ]7 W8 f4 A) ]
Raum in Washington and Tom Krisher in Detroit contributed to. b7 t$ o% ?4 T. m+ u4 N
this story.
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0 u( x. S9 n8 [. W! n-0- Feb/23/2010 21:04 GMT |
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