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丰田承认换踏板不一定能全部解决加速问题
" U) a R4 {5 S5 ~6 ]* U" U4 v! L3 rBy LARRY MARGASAK and KEN THOMAS, \& ? L" |9 O" x3 K5 E5 C
Washington (AP) -- The president of Toyota's U.S.
& X0 c! ?8 K0 g: `* y, g- q! c `operations acknowledged to skeptical lawmakers on Tuesday that
# r- F# F2 m$ L4 _5 n7 `- y2 B4 Ithe company's recalls of millions of its cars may "not totally"
! p {% E( \+ _6 Psolve the problem of sudden and dangerous acceleration.
! I$ z" R2 z1 x; b4 D" F"We are vigilant and we continue to look for potential8 e9 j6 I+ P8 c+ T) r. D) o% c _4 g
causes," Toyota's James Lentz told a congressional panel.
$ }; @' E1 I6 [However, he repeated his company's position that unexpected6 V8 E! ~9 ?5 M- ?
acceleration in some of the company's most popular cars and
G2 u) i7 P' n# j/ I& Y- Atrucks was caused by one of two problems -- misplaced floor2 J8 \8 V. `2 Y1 m
mats and sticking accelerator pedals.
% w3 w+ f- h5 T! D& OHe insisted electronic systems connected to the gas pedal& t. H5 b( e4 Y3 I. s5 c
and fuel line did not contribute to the problem, drawing sharp
9 s) F/ t; F. ncriticism from lawmakers who said such a possibility should be
- ?8 M9 _% i4 a/ L. bfurther explored -- and from a tearful woman driver who could }# t5 [/ Q1 L, D
not stop her runaway Lexus.
- g5 K& f0 k' g1 j"Shame on you, Toyota," Rhonda Smith, of Sevierville,
8 h* b' R7 A5 y# l7 E ?( x' OTenn., said at a congressional hearing. Then she added a second
( K% `, U7 b; q! @" l" K( s"shame on you" directed at federal highway safety regulators.
; i" f- L) g. I% s3 K) i/ E3 u" STexas Republican Rep. Joe Barton cautioned his colleagues
1 `0 t M, n* N6 e8 @7 _early in the hearing against conducting a "witch hunt" and said" y: Z$ O0 v% F3 A& y
"We don't want to just assume automatically that Toyota has
$ d9 Y, {6 T- ^; r% g1 C% wdone something wrong and has tried to cover it up." But midway: E- `' Z2 V5 f. V! u% E
through Lentz's testimony, Barton said of Toyota's- ^5 y0 T' h. R+ {( [" O3 r
investigation of the problems: "In my opinion, it's a sham."
3 w: C' A0 d5 T% Z' Y. M/ JLentz said the company had not completely ruled out an9 O+ d7 T" a! |+ ?4 j0 O
electronics malfunction and was still investigating causes of
) l9 _. z1 i# tthe sudden acceleration. Still, "We have not found a& i" B9 R+ c5 }7 R% n6 t7 X
malfunction" in the electronics of any of the cars at issue, he2 x$ A$ o" T8 ~5 b6 C
said.
- `- v' y y- D8 U" n: GAs to Smith's harrowing story, "I'm embarrassed for what: V2 B- _& ^" x( t
happened," Lentz said. "I want her and her husband to feel safe S- J9 i) c. `4 A, h1 E; F
about driving our products," Lentz said.2 Q9 K# b# j, J' W
Three congressional panels are investigating Toyota's
0 k) h1 V1 d' f+ aproblems, which affect a huge number of Americans. Toyota has
" ?/ J: Z2 v, Crecalled some 8.5 million vehicles worldwide -- more than 69 l( I/ I( W. r% p
million in the United States -- since last fall because of; G& i( p4 J+ H/ ]0 V0 d2 _2 p
unintended acceleration problems in multiple models and braking, u _1 R$ d! U9 J) y; {( _- W
issues in the Prius hybrid. It is also investigating steering
" E: `2 m1 V+ ^concerns in Corollas. People with Toyotas have complained of; G( W) u( V$ f2 B2 _
their vehicles speeding out of control despite efforts to slow `/ D! [+ Q4 X- N& a. E5 t
down, sometimes resulting in deadly crashes. The government has8 w! ?+ l, L' b7 c* o0 f
received complaints of 34 deaths linked to sudden acceleration
4 Z5 N0 |: r2 P% J3 h' J* Sof Toyota vehicles since 2000.
1 z2 h9 d! d; U- B0 `8 \0 G# QLentz, who choked up while discussing the death of his own
7 p% ^/ ^; q1 L zbrother more than 20 years ago in a car accident, said he, u" ^( p- [. |# a
understood the pain.+ q/ k6 G+ M! N+ Y
"I know what those families go through," he said.
; Q1 [. U; p" MLentz has said in the past that he was confident Toyota's) u, m2 z! h k
fixes on the recalled vehicles would correct the problems.
; \! n( m( M* a4 ~! }/ pBut when pressed by Energy and Commerce Committee Chairman
; ^' _5 ^7 h( J( [9 ^/ eHenry Waxman, D-Calif., on whether the two recalls Toyota put
7 l+ S. }1 p' n( E& jin place to deal with the issue would completely solve it,% C9 v, K! Z% W$ {9 R' t( @
Lentz replied: "Not totally."
& C( _9 H9 g. \9 YStill, he said chances of unintended accelerations were
/ ]" G0 r: e9 W1 C9 I! l"very, very slim" once the recall was complete. Lentz also said, z" h" R0 y+ l2 S& W& C- o9 c, M
Toyota was putting in new brakes that can override the gas
7 z4 s& ]* G9 {% M0 c! A9 |pedal on almost all of its new vehicles and a majority of its
6 f3 Q7 m% q- n* S' G# }vehicles already on the road.
5 h1 Z) O3 Y/ g% o6 y. AMeanwhile, Toyota president Akio Toyoda, who will testify O! N/ x% c: z8 S6 F
before a separate panel on Wednesday, said he took "full& ]7 D/ }" M/ D: ] V: _; I+ _
responsibility" for the uncertainty felt by Toyota owners and6 x6 Z' G, h/ l
offered his condolences to a San Diego, Calif., family who were& K4 G) Z: Y, I0 [& g% o2 d. m
killed in late August, reigniting interest in the problems.9 l3 {) K- P8 X; e F, ?1 A5 x
"I will do everything in my power to ensure that such a2 q8 ]. N" w# I+ z9 |8 N
tragedy never happens again," Toyoda said in prepared testimony
( ?5 }0 d& G9 L$ s4 o+ Wfor Wednesday's hearing to the House Government Oversight
" \* K5 N2 j; q0 y( e/ U7 U) G: cCommittee. "My name is on every car. You have my personal
/ F4 I4 I" }+ Pcommitment that Toyota will work vigorously and unceasingly to
; ~3 i) p V _* drestore the trust of our customers."! m) R0 W$ O \7 T i4 J- m9 m
Lawmakers heard a brief, but riveting, deion from: ]' g# T e0 C* h: C
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
0 F' f. I, H g; Ezoomed to 100 miles per hour as she tried to get it to stop --
5 `7 t' \: r- ~. `4 {+ b( fshifting to neutral, trying to throw the car into reverse and0 @4 ^, f( h% b! ]5 R6 ^3 Q* F
hitting the emergency brake. Finally, her car slowed enough
8 q3 v* ^0 Y S9 ]8 L7 F! P! Hthat she was able to pull it off the road onto the median and3 O# n+ M9 N9 Y" a+ O
turn off the engine.
, y& w; E7 x. |; q$ r- @- u K% xFighting back tears, she described her nightmare ride of
4 l4 w s1 J6 q4 ]0 uOctober 2006, calling it "a near death experience."
! Y# J) m2 {8 _, N"After six miles, God intervened" and slowed the car, she
+ y4 |- a" ?) m3 }! d% b2 o$ M5 K2 \said. She added that it took a long time for Toyota to respond
5 D0 `! [* m$ b- ~+ Y/ Rto her complaints.
, o8 y) K) F# {2 ~: tIn an often contentious full day of testimony, lawmakers8 d" O; e# x8 w2 f5 \* R% c
returned again and again to the question of whether electronic' |) m9 i# m3 }
malfunctions may have contributed to the speeding cars.
, _) F) z+ g5 ]2 G"We are confident that no problems exist with the electric
! |# m/ @0 j ithrottle control system in our vehicles," Lentz said. He cited
& f/ Q4 D! a, N% j"fail-safe mechanisms" in the cars that were designed to shut
% `5 a9 R8 n1 H* {: C8 R- F. loff or reduce engine power "in the event of a system failure."
$ D9 m. F& `. I7 O6 z( q* n* `Transportation Secretary Ray LaHood told the panel in
7 v m1 L5 k" J0 x& [prepared testimony that possible electronics problems were- [2 o. K2 ~9 U; P7 C
being looked into by his agency. He said the company's recalls' I, J( n4 L% ~+ N' S1 J- ?# Z
were important steps but "we don't maintain that they answer
& V2 O7 |0 n( eevery question."# {# [( j: `" S8 k e+ T
Toyota hired a consulting firm to analyze whether
P: a/ H/ Z0 V- Selectronic problems could cause unintended acceleration. The" r0 K$ a, e7 ]5 R
firm, Exponent Inc., found no link between the two. But; v& n j" z+ ~9 D: S* m6 A6 f/ k
committee investigators said the testing studied only a small
. B& F6 }2 j" H; A( Xnumber of vehicles0 z* n& T1 _8 L* M2 v2 Y
Tracking down an electrical problem can be far more' B7 y P$ C7 Z' d
difficult, expensive and time-consuming than finding a, C2 O- s3 S2 j8 n! o- E
mechanical problem. Electrical problems can have more than one
v7 p: p; v/ b1 W! u% ysource, and they can come from inside or outside the car.
2 ~9 X* Q9 o' V5 YMechanical problems often leave clues such as physical damage,- r$ F3 n5 W4 l- ?& }) a
where electronic troubles can be hidden in software or leave no2 P6 q% a" {* r) X
trace at all.1 r8 E8 i7 G d- x# O E- Y% j1 b
House investigators who reviewed Toyota's customer call# W& O+ L/ }% E
database found that 70 percent of the complaints of sudden- c* { F S( u* s& `5 f
acceleration were for vehicles that are not subject to the
; w* T+ i" A" S. l, brecalls over floor mats or sticky pedals.0 d* e. Q! ?! g% g5 H1 |: Y
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,/ G) m( P8 {9 d+ D
said Toyota "misled the American public by saying that they and
( H# v6 D o% P) x- s4 u0 u4 i) aother independent sources had thoroughly analyzed the
% @/ d$ T, {7 E: e" ]5 E- melectronics systems and eliminated electronics as a possible
{& O8 P# v" W0 y8 j, |8 F/ ccause of sudden unintended acceleration when, in fact, the only0 T% o# T9 ?# f5 {
such review was a flawed study conducted by a company retained
0 W7 H% \' Z) O: T8 Zby Toyota's lawyers."
9 [/ ]" r$ m! U6 ^2 H! bLentz apologized anew for the company's slow handling of: P2 r3 u# }: @" l; ?3 _
problems. "We have not lived up to the high standards our) j g/ w. c+ q3 a. @ b
customers and the public have come to expect from Toyota," he
( H6 k2 o* l" F9 b) }( p; isaid.; j5 a7 ]4 |" @3 P: i5 k
"Put simply, it has taken us too long to come to grips with1 k/ p7 `7 n6 U* E
a rare but serious set of safety issues, despite all of our) R" Z+ i J, H K9 e3 _& c+ X
good faith efforts," said Lentz, president and chief operating( y" U% P' G2 r- ]# k' Q1 C! Q
officer of Toyota Motor Sales USA. Inc.
* l @( }3 ~6 W7 N4 V4 ySeparately, among hundreds of Toyota dealers lobbying
; C/ `* S8 ?7 w1 L& n: v0 z7 t j6 W& U8 fmembers of Congress Tuesday, there seemed to be widespread. s8 f9 X$ H# u2 V0 j/ _
rancor toward a federal government they view as picking on the! [4 ?8 d9 }5 {- Q% V/ H2 A
automaker, at least in part because of the government's' V* |% c( g8 u; [) k( O
investment of billions of dollars in General Motors and
: J! \4 [0 g) sChrysler.2 y4 ^5 l9 k& q4 K$ `
"That's hard for me as a citizen to understand why my tax
! \5 x6 I3 T; ~dollars are going in that direction," Paul Atkinson, a
$ }, y) x5 L- {- M% m5 H5 |! f* xHouston-area Toyota dealer, said at a news conference that also+ O4 |! r Y- S- J+ D- N
served as a pep rally for the visiting dealers. "To compete2 x* Z9 g; C; k. r% x3 [. D
with the government as an individual entrepreneur is pretty* N3 M% w- x; j* ^
tough."& J% z3 T$ e+ J0 ~, b! g2 S; g- s
---$ C" t! p3 t6 u3 v4 k, p$ v
Associated Press writers Alan Fram, Stephen Manning and Tom
/ ^* ~% V5 x, |Raum in Washington and Tom Krisher in Detroit contributed to
, Y7 H/ O0 R# H" V% K/ Cthis story.
1 q! y: e* {6 [; l4 j) `; D: d/ v, {$ E- z. h. b5 K
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