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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
. L- B6 ^/ M0 _/ I% b( J& e. F+ hBy LARRY MARGASAK and KEN THOMAS+ M: b, E V. s
Washington (AP) -- The president of Toyota's U.S.1 K, D6 w6 X# U! N4 v4 n
operations acknowledged to skeptical lawmakers on Tuesday that
; v4 D. A! u" X, u) bthe company's recalls of millions of its cars may "not totally"
5 j+ E0 ^8 P% E0 ?solve the problem of sudden and dangerous acceleration. [3 m& Y R9 a) ~/ J$ q
"We are vigilant and we continue to look for potential
B0 S( J% z. l; y" j2 jcauses," Toyota's James Lentz told a congressional panel.; ?$ s3 q! z3 N+ S4 V. D
However, he repeated his company's position that unexpected0 ]- ^5 G' ^ h, v+ U* u* z
acceleration in some of the company's most popular cars and
8 w/ l# Z, v6 @6 n0 _# P2 `" Ptrucks was caused by one of two problems -- misplaced floor
8 g2 K& ]4 b9 O# Fmats and sticking accelerator pedals./ U, D4 J% }# f. x* k. a$ o
He insisted electronic systems connected to the gas pedal
5 @) e+ F4 d. w; ~+ n/ Xand fuel line did not contribute to the problem, drawing sharp
7 b4 r. l# k0 C6 Tcriticism from lawmakers who said such a possibility should be
8 {* c) B! B) Q$ |. [+ b3 ofurther explored -- and from a tearful woman driver who could/ u0 |6 e# P a" M1 Y
not stop her runaway Lexus., @/ {( ~- n" y0 x/ m9 ?
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
" v; [" [. f- b# nTenn., said at a congressional hearing. Then she added a second
. ]8 I" }! b/ F/ B3 w" T' o! ~"shame on you" directed at federal highway safety regulators.5 _+ O' A% k7 g& e- M
Texas Republican Rep. Joe Barton cautioned his colleagues
1 f. y5 T# j! dearly in the hearing against conducting a "witch hunt" and said
* B2 e! ~. V+ B; b/ W"We don't want to just assume automatically that Toyota has
* R1 F, n: P$ D. [. ]8 M' mdone something wrong and has tried to cover it up." But midway; c, S0 m6 E! R% z, @9 j3 H
through Lentz's testimony, Barton said of Toyota's
$ S6 V, k, F. q- _: p% Uinvestigation of the problems: "In my opinion, it's a sham."
! w+ f; e0 d( e0 M; y, H6 LLentz said the company had not completely ruled out an7 l4 Q6 Q8 t1 z# e7 P' t5 ^2 l* J
electronics malfunction and was still investigating causes of
/ n* R& w7 T) b% N Gthe sudden acceleration. Still, "We have not found a# [' t- c9 x9 ~; w- J
malfunction" in the electronics of any of the cars at issue, he
' a3 |4 z. `; g( x+ Isaid.* W m& _0 D# v7 j: g* b8 E
As to Smith's harrowing story, "I'm embarrassed for what ?0 \2 X: f3 f9 F5 ?
happened," Lentz said. "I want her and her husband to feel safe
: r" p9 h- o3 dabout driving our products," Lentz said.
, Y! e- u& _ \0 n& zThree congressional panels are investigating Toyota's2 i% b: p# I- I2 F
problems, which affect a huge number of Americans. Toyota has
9 I$ o2 z* Z S6 I( M9 ~5 Zrecalled some 8.5 million vehicles worldwide -- more than 6) T0 E/ k( {0 d" h) w! z
million in the United States -- since last fall because of
2 l: Z Y ?$ O. ]7 j+ J" n+ ]% C. ^unintended acceleration problems in multiple models and braking
- _) v) D' q4 G" K; h3 V' Z; Iissues in the Prius hybrid. It is also investigating steering
8 \" |) |% o1 `+ ?# Jconcerns in Corollas. People with Toyotas have complained of. I$ g3 W" p1 N8 q( O" _8 c2 u
their vehicles speeding out of control despite efforts to slow& @' Z9 d0 @3 v% B/ N
down, sometimes resulting in deadly crashes. The government has
/ t8 f' I+ I( a F0 i! d# |' Areceived complaints of 34 deaths linked to sudden acceleration
9 W2 Q- P+ E9 c- D1 }of Toyota vehicles since 2000.4 K' q/ u, b" o
Lentz, who choked up while discussing the death of his own
$ Y9 X! o% R$ tbrother more than 20 years ago in a car accident, said he" B. W" h/ K5 ^; S0 A
understood the pain.
2 x; s. i4 f6 M9 [4 |% ?"I know what those families go through," he said.
" H/ p( E8 E" |% i0 }Lentz has said in the past that he was confident Toyota's
& J+ z) b8 _6 k! g+ _1 _fixes on the recalled vehicles would correct the problems.9 g" ?1 R. s" h' k+ s/ d+ }
But when pressed by Energy and Commerce Committee Chairman
0 V" y) D5 M3 S7 X% v0 VHenry Waxman, D-Calif., on whether the two recalls Toyota put& Q! T. M: ?8 X/ E
in place to deal with the issue would completely solve it,; N$ p. f8 |% R+ f0 s3 n R
Lentz replied: "Not totally."
* ~, u' Q# n5 q# Q0 \Still, he said chances of unintended accelerations were
9 C5 E% e2 i3 g$ W# T5 G8 X/ c"very, very slim" once the recall was complete. Lentz also said
* {' A. k3 J8 U8 U( XToyota was putting in new brakes that can override the gas
0 L4 c; C" h. E f/ Kpedal on almost all of its new vehicles and a majority of its6 O! U9 ?- M& I& K) B6 l( Z. ^$ o
vehicles already on the road.2 r- o/ r3 Q2 ~/ t* q
Meanwhile, Toyota president Akio Toyoda, who will testify
. r+ }- `1 k5 x2 f, kbefore a separate panel on Wednesday, said he took "full8 p2 M+ j5 j% ~* E N; g9 `* f
responsibility" for the uncertainty felt by Toyota owners and/ _& Z% n; K1 S4 d- X, M. `" q/ b' J2 L
offered his condolences to a San Diego, Calif., family who were
: {# r! ]' p* J" Dkilled in late August, reigniting interest in the problems./ L% R4 t {' `
"I will do everything in my power to ensure that such a2 w& W" r6 S: k, {' |) L: d# X
tragedy never happens again," Toyoda said in prepared testimony
+ b1 s: j/ P' |$ R& C- ~- Lfor Wednesday's hearing to the House Government Oversight
6 U ^( k0 P/ u" C# d9 h1 mCommittee. "My name is on every car. You have my personal( _1 X9 W u& M/ k
commitment that Toyota will work vigorously and unceasingly to; Z/ U+ W9 u! W. k
restore the trust of our customers."
! L( [4 }- l( o5 BLawmakers heard a brief, but riveting, deion from
/ V/ G" a+ R" oSmith, the Tennessee woman whose Toyota-made Lexus suddenly+ L/ j5 g0 w% o1 G6 x
zoomed to 100 miles per hour as she tried to get it to stop --
4 C! `; w: ?" Gshifting to neutral, trying to throw the car into reverse and
8 f6 s5 _* w, L* P/ Y3 V1 mhitting the emergency brake. Finally, her car slowed enough! C* ^2 L; o9 i: v
that she was able to pull it off the road onto the median and# G! s& j( B3 ^0 z8 _
turn off the engine.+ p$ i1 S! Z4 t
Fighting back tears, she described her nightmare ride of0 q) F2 p% n) q* Z/ o' x- G5 Q1 p
October 2006, calling it "a near death experience."
) ^6 Z6 \2 R& D4 j6 J& s"After six miles, God intervened" and slowed the car, she* `! k3 l- f' g/ l, |0 \. \& D {
said. She added that it took a long time for Toyota to respond
6 H- E# D* d0 t, N5 M& A; xto her complaints.; l. v( @% S/ ?; n8 X0 W
In an often contentious full day of testimony, lawmakers
% {( P# ] q! ]& N. k2 \returned again and again to the question of whether electronic$ _' Y5 [' S/ O/ H
malfunctions may have contributed to the speeding cars.( q- ~1 j9 \" T( X( Q
"We are confident that no problems exist with the electric
6 t) l5 K- c5 _( tthrottle control system in our vehicles," Lentz said. He cited. |3 V. p4 x" X
"fail-safe mechanisms" in the cars that were designed to shut
4 Q# g; r. M/ ?off or reduce engine power "in the event of a system failure."5 i1 L3 H* V! b6 k
Transportation Secretary Ray LaHood told the panel in# y7 u6 A) c7 S( p. B5 o
prepared testimony that possible electronics problems were
2 u9 a/ X+ a- X% Y, p0 ^being looked into by his agency. He said the company's recalls
0 e5 c/ Z- d& {were important steps but "we don't maintain that they answer: [' `: f/ v8 j" @" Q( C0 N8 X3 R
every question."
" r9 e1 R1 K+ n( q( X2 F1 j* HToyota hired a consulting firm to analyze whether8 @) f1 x3 V( f7 Z6 f* E
electronic problems could cause unintended acceleration. The
0 R( ^2 x1 c$ G/ i0 |. Z4 E* hfirm, Exponent Inc., found no link between the two. But K1 X- j2 X: K1 G6 K
committee investigators said the testing studied only a small+ P2 c0 I4 p( c) j7 l
number of vehicles9 m; \3 }0 X& V1 r' D3 ~1 H
Tracking down an electrical problem can be far more
2 Y: C' g; Z& V) p' U* G' ?# F0 ]2 Pdifficult, expensive and time-consuming than finding a/ W* l2 a, ?1 ?1 K6 T
mechanical problem. Electrical problems can have more than one
0 N0 M$ r& M6 nsource, and they can come from inside or outside the car.# u! ~- k' f/ M( r2 q! j( b
Mechanical problems often leave clues such as physical damage,
c# R+ S# {+ }+ ~9 p6 pwhere electronic troubles can be hidden in software or leave no
6 @3 I9 J5 g& c C/ y# Utrace at all.( h* e& m, D6 ]' x
House investigators who reviewed Toyota's customer call
/ r7 a" t6 D& L/ c$ gdatabase found that 70 percent of the complaints of sudden
1 C. \1 @. A1 ?# [acceleration were for vehicles that are not subject to the' P: u, B: s! q7 G
recalls over floor mats or sticky pedals.% W- e! N. {6 G* N3 w' ^- {$ J
Rep. Bart Stupak, D-Mich., chairman of the subcommittee, \! x" u9 J p/ D
said Toyota "misled the American public by saying that they and
2 A+ [) b3 [: P: Qother independent sources had thoroughly analyzed the# {7 i) R. Z, _1 X
electronics systems and eliminated electronics as a possible: m ]" |8 D* c
cause of sudden unintended acceleration when, in fact, the only
+ B. S) l5 c S3 C' S+ t% |. r% Psuch review was a flawed study conducted by a company retained5 f8 ^8 T: w7 O0 |: S9 N3 A
by Toyota's lawyers."4 R( x8 P6 y) m
Lentz apologized anew for the company's slow handling of
, d S. @( b7 Zproblems. "We have not lived up to the high standards our
?0 @; Y: D: p7 Y; \9 _customers and the public have come to expect from Toyota," he
# i5 R# E6 Y/ F, \said.
6 X, V5 x( |) O7 u! ~"Put simply, it has taken us too long to come to grips with
9 {# n& S/ X" t D& G; c4 j2 ja rare but serious set of safety issues, despite all of our& H0 a, @- d1 `; i
good faith efforts," said Lentz, president and chief operating
- D1 F& P. V" N/ rofficer of Toyota Motor Sales USA. Inc.
# L" |8 q7 E3 ZSeparately, among hundreds of Toyota dealers lobbying
3 A0 I$ V' j5 {: S& O5 Dmembers of Congress Tuesday, there seemed to be widespread e2 W* y3 E$ r; `
rancor toward a federal government they view as picking on the
6 i0 @& @* C% |$ G7 t/ dautomaker, at least in part because of the government's. u' z# e) o& h* b+ i( Z8 b1 U; ?
investment of billions of dollars in General Motors and1 E; u; u/ N) _" ^2 Y q( N
Chrysler.
. Z( D! M- S! o' ]6 z9 l3 W/ q6 C"That's hard for me as a citizen to understand why my tax L4 e! ~0 {0 }
dollars are going in that direction," Paul Atkinson, a
- }) m" V! o) x& q* S4 pHouston-area Toyota dealer, said at a news conference that also
2 e" {- |3 q0 l5 F4 ]served as a pep rally for the visiting dealers. "To compete, o! V: E; q& U: Y
with the government as an individual entrepreneur is pretty
# \1 W) ^: ~0 r3 d, f& ]. Dtough."8 q. k2 e, ^* e) J0 h0 Y
---9 W2 n4 Q9 i( Y
Associated Press writers Alan Fram, Stephen Manning and Tom; q: v1 T. j0 A/ R) Z. ?
Raum in Washington and Tom Krisher in Detroit contributed to8 Z/ V) c8 }; E' m8 p: T
this story.
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-0- Feb/23/2010 21:04 GMT |
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