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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
5 L! a0 |4 x6 b+ s' [9 {0 [By LARRY MARGASAK and KEN THOMAS* I) E$ h4 `) \
Washington (AP) -- The president of Toyota's U.S.' b2 K5 @; K1 u; f
operations acknowledged to skeptical lawmakers on Tuesday that" `2 l) N" g+ d$ Z2 Y' p9 h
the company's recalls of millions of its cars may "not totally"
* F! D: R% x C% Fsolve the problem of sudden and dangerous acceleration.
1 {* T1 o4 D [5 ]0 r# p O. R"We are vigilant and we continue to look for potential
- M+ C5 K% C2 W3 ecauses," Toyota's James Lentz told a congressional panel.
' L. R8 S4 N6 D3 eHowever, he repeated his company's position that unexpected
& Q; Z' ]! w# }acceleration in some of the company's most popular cars and
3 V; W6 i7 d+ z# B% Z* Z( C& x+ Z8 Ztrucks was caused by one of two problems -- misplaced floor
& H3 I7 _, {0 D1 gmats and sticking accelerator pedals.
, L1 z4 C! n, c- D1 rHe insisted electronic systems connected to the gas pedal
/ s2 } a. j8 S1 c" D& Z& @and fuel line did not contribute to the problem, drawing sharp+ D4 ^, O8 ]) e- b$ [
criticism from lawmakers who said such a possibility should be
5 a) Y& D) F1 n- x/ r* k. G' w" Gfurther explored -- and from a tearful woman driver who could( Z' e3 e y2 X5 p. Q
not stop her runaway Lexus.8 X2 ?0 S0 y8 T- }9 W* e
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
' Y4 g4 g8 A# {" O! U0 U; U8 UTenn., said at a congressional hearing. Then she added a second
( C% e: \* R5 Y, [) D7 J+ G: K$ i"shame on you" directed at federal highway safety regulators.
9 A& O" P7 z$ w0 @Texas Republican Rep. Joe Barton cautioned his colleagues, ~3 S$ ?1 l5 a0 t$ b% \* J
early in the hearing against conducting a "witch hunt" and said4 d5 G; D8 V/ b
"We don't want to just assume automatically that Toyota has
, @. i1 s5 C' B4 zdone something wrong and has tried to cover it up." But midway q) R' O" `; K+ e. o
through Lentz's testimony, Barton said of Toyota's
+ I& {# y5 r$ }' j5 s6 [6 o9 t$ tinvestigation of the problems: "In my opinion, it's a sham."
- ~' O6 n5 H/ L6 X% O) v# \3 {Lentz said the company had not completely ruled out an
, @, R5 T( ^. Jelectronics malfunction and was still investigating causes of
1 b% Q% \5 g$ @the sudden acceleration. Still, "We have not found a1 \9 R) |# M, k" w' v
malfunction" in the electronics of any of the cars at issue, he0 F/ q3 u+ X0 W8 x9 D; J) j
said.
" T0 s; v8 ^! q. j4 |As to Smith's harrowing story, "I'm embarrassed for what
A6 B( u6 s5 J; A. mhappened," Lentz said. "I want her and her husband to feel safe0 {- i2 q5 F1 |8 A; Q# f3 j7 L
about driving our products," Lentz said.
& F4 ]8 h; ?8 M0 UThree congressional panels are investigating Toyota's3 s% k4 x; G7 t x5 R" w
problems, which affect a huge number of Americans. Toyota has; z: W& D; j: L5 h0 N
recalled some 8.5 million vehicles worldwide -- more than 6
" [1 k: n* Z% J+ ]* @( d9 b/ `million in the United States -- since last fall because of
; I2 ?- u+ P% v; {; Junintended acceleration problems in multiple models and braking
" S9 l2 J! Q6 n5 ~6 u4 }issues in the Prius hybrid. It is also investigating steering5 R: b t) d. a
concerns in Corollas. People with Toyotas have complained of
+ [ ~4 r9 W* y. d0 ?' O8 ftheir vehicles speeding out of control despite efforts to slow
* F6 o2 S* J3 U0 y5 Mdown, sometimes resulting in deadly crashes. The government has
0 a6 G4 Z( n F9 K* k& b" Greceived complaints of 34 deaths linked to sudden acceleration0 n0 I# j# T4 i$ L" P- N' w; D+ Z. g
of Toyota vehicles since 2000.! M* n' e) s/ x4 h/ z! i# ^
Lentz, who choked up while discussing the death of his own
; [! ^% |0 t& D2 d4 y' x& hbrother more than 20 years ago in a car accident, said he
7 {, R, F Y* R& eunderstood the pain.
. @2 }2 G2 D3 P' n' P& Q8 b! I"I know what those families go through," he said.9 E4 P+ q5 {/ L, x9 G1 a
Lentz has said in the past that he was confident Toyota's/ w0 F8 K3 G |
fixes on the recalled vehicles would correct the problems.
' e$ j. U2 B; N# HBut when pressed by Energy and Commerce Committee Chairman- D' n# T, \# S
Henry Waxman, D-Calif., on whether the two recalls Toyota put& r% O* H% i' O8 f
in place to deal with the issue would completely solve it,0 A% K: @ P8 S* W, _
Lentz replied: "Not totally.". ?) e5 t- e/ M. K2 t7 u1 \
Still, he said chances of unintended accelerations were
. ^2 }% I! d2 [5 }; ]"very, very slim" once the recall was complete. Lentz also said6 F9 [2 }" Z% K: C& t3 X0 e
Toyota was putting in new brakes that can override the gas5 p: \3 ^7 @8 P1 T6 L, K$ ~
pedal on almost all of its new vehicles and a majority of its
8 p3 O, W: b, E/ R, [vehicles already on the road.
& ^; D' h: ~* B2 ]7 n/ s5 C9 UMeanwhile, Toyota president Akio Toyoda, who will testify
6 O8 d/ L) D0 S8 R+ P) u/ fbefore a separate panel on Wednesday, said he took "full
) e) z% v p/ t) J, ?' K. v& m) ^" {% X/ |responsibility" for the uncertainty felt by Toyota owners and
' h: T' A1 K2 q, x7 qoffered his condolences to a San Diego, Calif., family who were; U; G/ o4 R. z2 p8 ~
killed in late August, reigniting interest in the problems.
9 W- V/ n% W( j0 C: |"I will do everything in my power to ensure that such a3 F- o8 q. b2 z, @& \4 D
tragedy never happens again," Toyoda said in prepared testimony3 ^2 z% R! r) B# k6 C
for Wednesday's hearing to the House Government Oversight
+ [! T: ]! ~* Y3 g. e6 O$ `Committee. "My name is on every car. You have my personal
8 J% e) Q' T$ X2 ycommitment that Toyota will work vigorously and unceasingly to
3 i" a& p$ N+ b4 W) W/ Drestore the trust of our customers."
# [8 T/ i, p" C+ b2 gLawmakers heard a brief, but riveting, deion from
; H. n& j1 a# o! FSmith, the Tennessee woman whose Toyota-made Lexus suddenly; T0 l! o- H. R8 {3 W2 G
zoomed to 100 miles per hour as she tried to get it to stop --- e3 ?8 D2 V2 ?% x
shifting to neutral, trying to throw the car into reverse and" A% }& |1 I; y. [" f6 w
hitting the emergency brake. Finally, her car slowed enough$ l: O6 T I: j6 ]% x
that she was able to pull it off the road onto the median and9 q! [8 V- y. [! E. |
turn off the engine.7 ?: U5 z3 {" o+ _3 M' ?# J! H G
Fighting back tears, she described her nightmare ride of
" o" p3 Z7 Q9 o0 ?6 r2 ^October 2006, calling it "a near death experience."( R+ s: ^2 V; V
"After six miles, God intervened" and slowed the car, she
Z, ~# m6 v7 P2 w! f3 v3 k- h3 ?6 isaid. She added that it took a long time for Toyota to respond1 M2 ]+ P; a2 a" }. B
to her complaints.. u f' V, K! t8 Y2 f# }9 {
In an often contentious full day of testimony, lawmakers
0 z! G C6 k4 \9 `, N' D6 oreturned again and again to the question of whether electronic& ^% P: E& j! k; h; L# y! E+ i
malfunctions may have contributed to the speeding cars.$ i9 H3 N; x1 r! Z
"We are confident that no problems exist with the electric6 W' k1 `6 v3 L( q- j, O
throttle control system in our vehicles," Lentz said. He cited
% i* S. G; T( K. N& c"fail-safe mechanisms" in the cars that were designed to shut) T0 j$ M* Z' ]- w7 @2 n# g
off or reduce engine power "in the event of a system failure."8 M W: R+ B" b/ S' u
Transportation Secretary Ray LaHood told the panel in
/ Z# i: c- @9 } X& `2 Gprepared testimony that possible electronics problems were
) o9 j( h2 M) s$ ^/ C* k! ubeing looked into by his agency. He said the company's recalls) \7 t1 F' X; ^4 Z) H7 P
were important steps but "we don't maintain that they answer
5 P( X/ {- V( k L5 G1 ^8 yevery question."
3 L% g; b. c W" i' NToyota hired a consulting firm to analyze whether- ^1 y8 w" ~+ D& v
electronic problems could cause unintended acceleration. The: ?' o, g" y' @! t0 A2 s/ ~
firm, Exponent Inc., found no link between the two. But
2 d$ P: b P; S! L: Rcommittee investigators said the testing studied only a small3 H( Z% A$ A4 n7 F; l* {( y" v
number of vehicles* R8 Q1 L' \: H8 J( `& g
Tracking down an electrical problem can be far more* c2 p# @. F5 Y, s# E9 X
difficult, expensive and time-consuming than finding a
' M1 j5 X( w5 M8 L# f. _/ Jmechanical problem. Electrical problems can have more than one# @( c( Q4 m, E- @1 b
source, and they can come from inside or outside the car.& \+ ?: C9 I5 K' n2 M8 }/ q
Mechanical problems often leave clues such as physical damage,
# [) D; f# \6 x) |where electronic troubles can be hidden in software or leave no9 u4 r( _; l; V6 I2 o
trace at all.
7 S/ R. [2 A7 F& YHouse investigators who reviewed Toyota's customer call3 B+ }) f; R$ T) q* }
database found that 70 percent of the complaints of sudden+ G" e9 k5 r7 p8 N6 u
acceleration were for vehicles that are not subject to the& f- I" ?6 h% u! C: {
recalls over floor mats or sticky pedals.
3 A% h7 D+ _$ B& y! SRep. Bart Stupak, D-Mich., chairman of the subcommittee,
, H/ S0 w8 e! [) n jsaid Toyota "misled the American public by saying that they and4 C1 R+ ^2 r: l0 L* v; w4 f3 k
other independent sources had thoroughly analyzed the4 c$ _9 y% q, _. q
electronics systems and eliminated electronics as a possible
7 p' M4 P: u7 Z0 k- Y/ \cause of sudden unintended acceleration when, in fact, the only* }! u1 r: t0 M5 i% E. L
such review was a flawed study conducted by a company retained! `' ^ t8 }2 \
by Toyota's lawyers."8 T/ v4 y1 F) l9 x
Lentz apologized anew for the company's slow handling of; H: u& e3 M. n! _2 h) w$ R
problems. "We have not lived up to the high standards our
9 z$ }0 O- G7 x7 t) kcustomers and the public have come to expect from Toyota," he2 {9 w; E/ O9 J! J2 x$ ]7 `& q
said.) L7 q) h- }" A) d0 y" ^* T9 c
"Put simply, it has taken us too long to come to grips with
: y, N, m# J2 S+ @" ka rare but serious set of safety issues, despite all of our
3 }1 p% r& [& b5 A: Zgood faith efforts," said Lentz, president and chief operating' ~' @5 |% t8 R
officer of Toyota Motor Sales USA. Inc., c8 p, [+ T* @
Separately, among hundreds of Toyota dealers lobbying
! F; R" ?# R0 W2 Imembers of Congress Tuesday, there seemed to be widespread# U& m! o7 X9 s; ^6 E
rancor toward a federal government they view as picking on the
]. y+ ?: e, z L& f/ O. tautomaker, at least in part because of the government's R3 S$ u7 {7 X; e2 H2 @ M
investment of billions of dollars in General Motors and
9 w* |6 S6 {$ xChrysler., H( _% Z% I8 g# y
"That's hard for me as a citizen to understand why my tax9 [$ F5 K2 D# G6 J
dollars are going in that direction," Paul Atkinson, a
( P5 T: b3 |4 b6 i- V" iHouston-area Toyota dealer, said at a news conference that also- W$ U2 R0 `3 X4 e% S' [# v
served as a pep rally for the visiting dealers. "To compete( M- k! ^, F7 f# k. `
with the government as an individual entrepreneur is pretty$ ]" U G! R# O6 {& b
tough."
& g- ]# ?) b; D& K# g# r& i--- @/ K* d8 O- k2 f. Y' f: F
Associated Press writers Alan Fram, Stephen Manning and Tom
# p* r/ L1 d( S4 E8 P" TRaum in Washington and Tom Krisher in Detroit contributed to- g( q$ a+ T& j& h0 O
this story.. `/ |; B0 r( a- U9 z6 n
+ x) e2 n' A& o* F5 D& `
-0- Feb/23/2010 21:04 GMT |
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