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丰田承认换踏板不一定能全部解决加速问题
. B ^# V# W4 H) u0 }5 eBy LARRY MARGASAK and KEN THOMAS( @$ y5 W( H, D# L' E
Washington (AP) -- The president of Toyota's U.S. ]' Z/ w# r `
operations acknowledged to skeptical lawmakers on Tuesday that4 M: }# |& m: s
the company's recalls of millions of its cars may "not totally"
/ `% m7 a" p2 csolve the problem of sudden and dangerous acceleration.
{; ?8 B& O, a% {2 ]0 ]& K4 G& i4 T"We are vigilant and we continue to look for potential5 @- E8 S; D: F
causes," Toyota's James Lentz told a congressional panel.2 {$ b9 O" ^- A. W! |0 @
However, he repeated his company's position that unexpected: a) ]) b0 c/ z4 r
acceleration in some of the company's most popular cars and2 a9 \7 R( g) L& a
trucks was caused by one of two problems -- misplaced floor
0 ?% z$ E2 W: I2 X9 Gmats and sticking accelerator pedals.9 H5 t! d3 T7 i# g0 t$ @
He insisted electronic systems connected to the gas pedal
8 G" e' Q$ b4 ^' xand fuel line did not contribute to the problem, drawing sharp
( I5 ]6 ` e1 q6 l5 c" Ccriticism from lawmakers who said such a possibility should be: `& f9 m! u$ U: W' e
further explored -- and from a tearful woman driver who could
2 \4 ]7 S" q1 j6 E# h2 P unot stop her runaway Lexus.
1 U# s% ?* f Q" k/ K% h"Shame on you, Toyota," Rhonda Smith, of Sevierville,* C/ J& ]/ F/ j4 k1 K: O
Tenn., said at a congressional hearing. Then she added a second
: {. Z7 I7 b E" d" J8 S"shame on you" directed at federal highway safety regulators.* l+ C/ k) |5 C* z+ B1 K" m
Texas Republican Rep. Joe Barton cautioned his colleagues
5 ]7 p: t) F# M, k; l5 [7 V+ yearly in the hearing against conducting a "witch hunt" and said
/ U/ M H5 D7 G1 O# Q* D" V1 m"We don't want to just assume automatically that Toyota has# L7 V `) R+ ?6 A# @; j
done something wrong and has tried to cover it up." But midway
3 i) c+ {( P# Y+ _* Y9 \6 Rthrough Lentz's testimony, Barton said of Toyota's! o8 D( w, p( I, p9 D0 E
investigation of the problems: "In my opinion, it's a sham."
* a( Q- R# R, K8 Q8 K# ~; L9 KLentz said the company had not completely ruled out an
7 `7 H4 @! M! U* g8 p, p* delectronics malfunction and was still investigating causes of) @0 a. d O Q( d
the sudden acceleration. Still, "We have not found a
5 }1 G% k& t# c* Hmalfunction" in the electronics of any of the cars at issue, he% z& m% D1 s1 J& w `2 P& L/ }
said.
# J8 P& @8 [0 G+ C2 bAs to Smith's harrowing story, "I'm embarrassed for what
, W: b7 t7 R: ghappened," Lentz said. "I want her and her husband to feel safe+ W$ W: _& ^" b Q& P
about driving our products," Lentz said.+ @ z& z5 k/ L% N1 ^! Q8 Q. r
Three congressional panels are investigating Toyota's( y$ n) {( g1 \# I& D1 k [
problems, which affect a huge number of Americans. Toyota has* q- c5 W, S: e8 G4 f( \
recalled some 8.5 million vehicles worldwide -- more than 66 r8 ^1 t: \2 K% R
million in the United States -- since last fall because of: ~; ~+ }4 o" ]' j2 j. [
unintended acceleration problems in multiple models and braking" {6 |! r) e4 _6 w1 @# _
issues in the Prius hybrid. It is also investigating steering
( D5 T8 Y7 V- G+ A) K5 u" g/ tconcerns in Corollas. People with Toyotas have complained of
: Y6 Y) V: I& S0 |; q. W7 ?5 itheir vehicles speeding out of control despite efforts to slow2 N: i% T+ R/ S& {
down, sometimes resulting in deadly crashes. The government has u% }% \: g' A: `
received complaints of 34 deaths linked to sudden acceleration2 [1 ~9 w8 Q9 }) L$ P g
of Toyota vehicles since 2000.9 o5 z$ @" B5 f! e% Q6 c
Lentz, who choked up while discussing the death of his own' @+ n8 l9 |$ l+ @7 _7 r6 Q0 N
brother more than 20 years ago in a car accident, said he( \4 _9 ?* o6 J* k1 i* o8 O
understood the pain.% ?1 W3 x; y6 U2 A4 u2 d" z
"I know what those families go through," he said.
, v q' ]% g z+ {Lentz has said in the past that he was confident Toyota's" G9 m1 T9 L, _
fixes on the recalled vehicles would correct the problems." w+ p" h7 I: H# o- Q; I
But when pressed by Energy and Commerce Committee Chairman! J/ E( _8 |; `& |: D
Henry Waxman, D-Calif., on whether the two recalls Toyota put
( Y( D# }& I5 Q! S8 M8 F& b0 hin place to deal with the issue would completely solve it,
% K3 q6 m0 ?8 ]; RLentz replied: "Not totally."& Z6 f9 r) r/ n
Still, he said chances of unintended accelerations were- r- u5 {/ ?" \0 Q' `
"very, very slim" once the recall was complete. Lentz also said3 ]1 b$ m* S9 n6 ~, f3 G
Toyota was putting in new brakes that can override the gas
! U3 O2 \7 q& U- ]5 b& }0 w% ~pedal on almost all of its new vehicles and a majority of its
$ Z* E4 s! C% A5 P9 mvehicles already on the road.
5 G8 p7 w9 I3 c; U/ qMeanwhile, Toyota president Akio Toyoda, who will testify6 Z! M6 [+ G: q& D; Y+ ?
before a separate panel on Wednesday, said he took "full
. w$ X( K+ }; ^3 m3 V, e. g8 zresponsibility" for the uncertainty felt by Toyota owners and
- a% y% J' R! J6 V0 F! Aoffered his condolences to a San Diego, Calif., family who were
* K' P5 T2 a3 D7 L; r/ `killed in late August, reigniting interest in the problems." d+ s2 B+ P( N: d
"I will do everything in my power to ensure that such a1 C# E4 _% E3 y7 }1 j/ N P% a. j
tragedy never happens again," Toyoda said in prepared testimony G( n! ]0 [/ L" Z- [8 G
for Wednesday's hearing to the House Government Oversight
. G' W8 v# ]. P; X+ WCommittee. "My name is on every car. You have my personal2 c/ r* h' j+ P/ r# B* \/ E
commitment that Toyota will work vigorously and unceasingly to
2 B) e& ~3 k* E1 d; `restore the trust of our customers."
: q5 Y2 h6 M2 C$ PLawmakers heard a brief, but riveting, deion from) @' H* M, \2 f
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
7 d* D! p1 G% @" j! h+ izoomed to 100 miles per hour as she tried to get it to stop --
" R7 |* x& U1 x; x- ]& g/ V! sshifting to neutral, trying to throw the car into reverse and
+ w, M) k( y* zhitting the emergency brake. Finally, her car slowed enough
* P s0 e% B2 ~% O$ Gthat she was able to pull it off the road onto the median and
) M9 c6 `! r7 G) E; W7 L7 Gturn off the engine.
3 J) t* S# {! C9 ]3 U! S" E( eFighting back tears, she described her nightmare ride of: h8 m5 f. ]/ x' ?7 l
October 2006, calling it "a near death experience."- \! s6 I! n0 Q; [
"After six miles, God intervened" and slowed the car, she
+ W% \2 j, v# S, d- K9 a; usaid. She added that it took a long time for Toyota to respond" \# B% Y$ d% T& K3 `
to her complaints.( x7 A& H) j: E- B$ ]4 k5 {) u
In an often contentious full day of testimony, lawmakers
; B: J3 @, @9 ]. p8 v$ }returned again and again to the question of whether electronic3 \& c+ C. _' i q
malfunctions may have contributed to the speeding cars.
( h) e+ Y) h4 Q: y' g"We are confident that no problems exist with the electric/ Y3 l4 d3 K _9 f
throttle control system in our vehicles," Lentz said. He cited
! w7 x. o4 ^2 L- I"fail-safe mechanisms" in the cars that were designed to shut, D( I, S5 H0 p9 i) ~, L* _
off or reduce engine power "in the event of a system failure."2 P( D) w) H7 U% ?
Transportation Secretary Ray LaHood told the panel in
; q( I' f4 T% k( g' s& e3 t' n! n2 |% Hprepared testimony that possible electronics problems were
- I" h/ H* _) o Q2 }& jbeing looked into by his agency. He said the company's recalls7 p) z2 [: G! O2 w4 B4 _& |4 O
were important steps but "we don't maintain that they answer
" _& L# ?+ }0 G* p; mevery question."3 O4 [! N% I" I' Q4 q
Toyota hired a consulting firm to analyze whether( `( f' R1 l' z* c$ N
electronic problems could cause unintended acceleration. The
! {7 L3 N; T( O. J. xfirm, Exponent Inc., found no link between the two. But
2 N; F. ^! \/ {3 `committee investigators said the testing studied only a small
3 ^; C) h8 Q" ]7 u% E5 ~number of vehicles( q( N) g( k5 i- u/ y
Tracking down an electrical problem can be far more
0 D+ }% i/ K# b' n% j6 ~difficult, expensive and time-consuming than finding a0 I) L6 Y8 K5 ~; X6 _
mechanical problem. Electrical problems can have more than one7 s: T c9 O* {; `" W$ o
source, and they can come from inside or outside the car.
+ N, h% y8 e5 Q2 i. w/ k7 ^0 }Mechanical problems often leave clues such as physical damage,' z, {2 Z6 Q$ o9 R. u2 H
where electronic troubles can be hidden in software or leave no
% t6 [; J% [! [: strace at all.1 L- t4 D4 B& i2 ?+ N
House investigators who reviewed Toyota's customer call
% ]9 V9 ~1 ^! cdatabase found that 70 percent of the complaints of sudden
" s- s" r2 N8 gacceleration were for vehicles that are not subject to the( g8 }; _8 y" {1 i
recalls over floor mats or sticky pedals.6 S* u T/ k1 M/ ?* n2 c
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,5 j" y9 _( Z& a. k5 [; |+ I
said Toyota "misled the American public by saying that they and
- X4 [. G8 f# `) o2 `0 Vother independent sources had thoroughly analyzed the* f$ } z1 U, \& A' y9 N0 n) L% ^
electronics systems and eliminated electronics as a possible
- [+ m5 C( c5 q# M$ ^cause of sudden unintended acceleration when, in fact, the only
/ {! M" M% w4 P+ F4 `% zsuch review was a flawed study conducted by a company retained
; Q: x5 @* q$ r# gby Toyota's lawyers."& d' h" T/ d- s) T) m5 L
Lentz apologized anew for the company's slow handling of
" @5 T9 U4 Z3 U. B- e6 [# Y6 Qproblems. "We have not lived up to the high standards our8 c6 d( K. b, d/ g* A
customers and the public have come to expect from Toyota," he1 @( Z# k& _6 k: {9 U1 |+ y9 N
said.$ p- a! {: D: S7 v! Y e: X; I
"Put simply, it has taken us too long to come to grips with7 o1 E; p1 q1 G8 ], p1 B
a rare but serious set of safety issues, despite all of our
# p3 M) z* g/ V, h: @: H: Cgood faith efforts," said Lentz, president and chief operating
: `& b( S9 l8 E$ H! Vofficer of Toyota Motor Sales USA. Inc.
. k7 X8 k- \3 C( L3 ASeparately, among hundreds of Toyota dealers lobbying
3 T- [* A/ L. u3 Vmembers of Congress Tuesday, there seemed to be widespread9 s- k) F2 G! Z; P% u
rancor toward a federal government they view as picking on the
: Q6 n9 o8 y5 p1 L, i. E; `0 Qautomaker, at least in part because of the government's
8 o5 M: r5 m4 ainvestment of billions of dollars in General Motors and
/ l$ R# F" D1 Q6 d) ?. |) hChrysler.( e; i D4 X+ T: E+ k4 ~! B
"That's hard for me as a citizen to understand why my tax: G2 |$ ?: t) U% r; B! B
dollars are going in that direction," Paul Atkinson, a( w. p/ \1 D; k, Y$ y5 L
Houston-area Toyota dealer, said at a news conference that also- a) q5 _) L$ ]. a% I6 a8 C" F
served as a pep rally for the visiting dealers. "To compete8 a5 ~- | m4 H& M- y" c
with the government as an individual entrepreneur is pretty' Z$ B! A3 g8 m2 F
tough."! a" O: A4 J1 u3 ^( Q6 x
---0 |2 X: ` M* g5 |9 T
Associated Press writers Alan Fram, Stephen Manning and Tom% z; H9 k% \8 [/ x5 }: @0 k
Raum in Washington and Tom Krisher in Detroit contributed to# h% ~( J/ O& h6 B2 z2 g
this story.
3 U8 t, S: g# ~- S" D k; [5 t* g- v' H& j1 n8 l- m2 C
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