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丰田承认换踏板不一定能全部解决加速问题0 a" ?7 t/ ^8 ?* s
By LARRY MARGASAK and KEN THOMAS
0 z' S4 I4 G& h* ]# n. X- KWashington (AP) -- The president of Toyota's U.S.
, l4 B$ p. K& G% Eoperations acknowledged to skeptical lawmakers on Tuesday that% _4 r6 [) j9 {3 b
the company's recalls of millions of its cars may "not totally"
% {" R3 O! m* Lsolve the problem of sudden and dangerous acceleration.
! a# a* i7 B6 U- L"We are vigilant and we continue to look for potential
" t! ]# H0 Z( m; U0 _, F8 rcauses," Toyota's James Lentz told a congressional panel.
8 w$ n# ?9 `$ V' ] SHowever, he repeated his company's position that unexpected
0 W, E* ~1 K+ n' tacceleration in some of the company's most popular cars and
6 f- }. I( Z9 H9 A- X* y/ J0 Mtrucks was caused by one of two problems -- misplaced floor
1 h N" p, |4 k1 U' i# Mmats and sticking accelerator pedals.
& v- f- w) C& Q; g' d$ _6 l; ]He insisted electronic systems connected to the gas pedal
" e$ i5 s, ]# I& A" `+ C5 fand fuel line did not contribute to the problem, drawing sharp: p9 b- _: H) {& O) _0 U
criticism from lawmakers who said such a possibility should be
4 O* U2 O6 C: B' ^further explored -- and from a tearful woman driver who could
% _( @. K ?; |3 ^+ ?0 onot stop her runaway Lexus.
! o+ [2 r! m% ~0 {, `' K0 @) x: i"Shame on you, Toyota," Rhonda Smith, of Sevierville,: ~, ?5 M7 U5 S0 q
Tenn., said at a congressional hearing. Then she added a second; K# ^ M6 \1 t8 \+ k( |( O
"shame on you" directed at federal highway safety regulators.$ B- P5 Q6 R6 {: T
Texas Republican Rep. Joe Barton cautioned his colleagues* V' j F% u- e7 W
early in the hearing against conducting a "witch hunt" and said
' o1 M! ?% L S n- U0 o"We don't want to just assume automatically that Toyota has `) Q, D3 c; Y- d5 B. G; G4 }
done something wrong and has tried to cover it up." But midway, a, @8 f! ^: V) r0 L
through Lentz's testimony, Barton said of Toyota's2 ]" R/ a! g* ~( L: x0 N
investigation of the problems: "In my opinion, it's a sham."
5 k4 n+ F7 h) D, r- F5 k+ E# Y; DLentz said the company had not completely ruled out an
0 ?& { K# K$ T1 u- s- Felectronics malfunction and was still investigating causes of
1 y# y5 j% n% {. `the sudden acceleration. Still, "We have not found a3 t6 c3 I! d% S8 U; t
malfunction" in the electronics of any of the cars at issue, he, @' ^/ x# k4 K# S ]
said.
9 Z2 O( |# |- j' m2 @+ VAs to Smith's harrowing story, "I'm embarrassed for what
) e. ^# f; |- n6 R1 ?happened," Lentz said. "I want her and her husband to feel safe
: [ I3 b, r+ V- K4 M1 |about driving our products," Lentz said.
' P: W! P8 i3 Q" T# hThree congressional panels are investigating Toyota's
; {2 d& h: F9 w! C$ k" Q( ?problems, which affect a huge number of Americans. Toyota has
z7 Z- r8 T4 O% Xrecalled some 8.5 million vehicles worldwide -- more than 66 X" d/ ~: i" A5 l( Q. ? R
million in the United States -- since last fall because of
z! Z, A7 F* O6 v4 e$ vunintended acceleration problems in multiple models and braking6 z9 L' Y, r0 X2 A8 g3 y
issues in the Prius hybrid. It is also investigating steering+ E* p. H6 s* ?% J6 c; X+ F& \: l
concerns in Corollas. People with Toyotas have complained of; \% W G) I1 n& c/ t8 {' k
their vehicles speeding out of control despite efforts to slow
0 u- |0 N+ F3 I2 c2 |+ sdown, sometimes resulting in deadly crashes. The government has _& P$ [- G: d& O/ D8 p
received complaints of 34 deaths linked to sudden acceleration% L* c" s, I" W
of Toyota vehicles since 2000.
' d" G& [. R, ^: u. g& _) DLentz, who choked up while discussing the death of his own* C4 N; V( B9 @8 }$ S3 g
brother more than 20 years ago in a car accident, said he
" q0 Z. D! S/ b; p8 O' L+ ~understood the pain.
( d" S: z) [2 M"I know what those families go through," he said.
; l5 x$ f( V7 v- e6 J8 iLentz has said in the past that he was confident Toyota's
4 O$ B% J/ ]: K5 Efixes on the recalled vehicles would correct the problems.# e) w2 `8 n+ r F" ^ p6 p3 J
But when pressed by Energy and Commerce Committee Chairman& i( y2 x. u' [5 g5 W7 ?. n* p
Henry Waxman, D-Calif., on whether the two recalls Toyota put
% |; j6 z; r, Y+ E, y9 lin place to deal with the issue would completely solve it,
" ~. r1 [' m- ~Lentz replied: "Not totally."0 W- {9 u3 I) {0 ^' w' P
Still, he said chances of unintended accelerations were
( }) e: f: R6 A7 s+ w- D: }3 M3 _"very, very slim" once the recall was complete. Lentz also said. p! t2 Q+ L" o- z4 J7 _% @
Toyota was putting in new brakes that can override the gas
# z q' ]: X5 A2 y% T! ppedal on almost all of its new vehicles and a majority of its# T4 x& x/ v% e* T+ \
vehicles already on the road.9 v% _9 p7 R* {' S4 A
Meanwhile, Toyota president Akio Toyoda, who will testify, T) q6 p) c5 s
before a separate panel on Wednesday, said he took "full
/ s; E6 k8 J6 y5 J1 e6 [responsibility" for the uncertainty felt by Toyota owners and6 F7 V% N8 W9 f7 H0 e4 r4 ?+ U* T( @
offered his condolences to a San Diego, Calif., family who were. ]8 z3 [6 z) K- C/ L U
killed in late August, reigniting interest in the problems.$ x/ H3 h: @* t/ `: Y7 T% Z
"I will do everything in my power to ensure that such a
% e+ m( k% n/ e/ W2 ztragedy never happens again," Toyoda said in prepared testimony
# @/ `. `; e2 j# Pfor Wednesday's hearing to the House Government Oversight
; v- \1 q v. x7 ?* R g& YCommittee. "My name is on every car. You have my personal
0 h6 V; ~ T& [2 | u* G5 U$ V9 ~commitment that Toyota will work vigorously and unceasingly to
% L$ X+ m7 R; D* Krestore the trust of our customers."
% b9 h6 B) I qLawmakers heard a brief, but riveting, deion from
9 v8 n. O O N, Y$ NSmith, the Tennessee woman whose Toyota-made Lexus suddenly
) C- ~2 p: r2 Kzoomed to 100 miles per hour as she tried to get it to stop --
) A& {0 U) z( J. ]0 U% \6 e) ^0 Gshifting to neutral, trying to throw the car into reverse and
1 g/ T' A$ Y$ A$ Qhitting the emergency brake. Finally, her car slowed enough2 U) m3 u- C8 m
that she was able to pull it off the road onto the median and
9 o) H! ^+ W6 g3 y4 xturn off the engine.
2 d/ ?( I; t+ S; r0 @+ zFighting back tears, she described her nightmare ride of* r9 C+ ~- p; G1 l9 N3 \& N3 R) O. I
October 2006, calling it "a near death experience."
2 P6 Y0 j- t4 z9 W' u& s"After six miles, God intervened" and slowed the car, she
1 D' h( X0 ^3 s6 y- fsaid. She added that it took a long time for Toyota to respond* F- h( t4 x: O7 m; M8 ?; k& B
to her complaints./ k& }# E* Y5 @# s
In an often contentious full day of testimony, lawmakers3 @5 f# R2 x1 I
returned again and again to the question of whether electronic
1 {4 Q. t- f1 t; zmalfunctions may have contributed to the speeding cars.
3 ]( p( K7 ]2 I- r) \6 ^" J"We are confident that no problems exist with the electric
9 h; M9 ]& J* Q2 G! ^" N9 V' _throttle control system in our vehicles," Lentz said. He cited
/ }% Q' `. |, P"fail-safe mechanisms" in the cars that were designed to shut4 D$ W4 x7 B) C6 k f; {
off or reduce engine power "in the event of a system failure."
1 M b! v# p: u5 W# a0 iTransportation Secretary Ray LaHood told the panel in
. P8 c6 Y* [, |7 k% D% Lprepared testimony that possible electronics problems were% n* s% b# i0 C$ k' r6 o/ E
being looked into by his agency. He said the company's recalls% d( ]9 m( R. n; C
were important steps but "we don't maintain that they answer3 }/ b2 _1 P" W, d k! ^5 q1 r
every question."
, V5 n" t2 Y9 c6 X4 oToyota hired a consulting firm to analyze whether- J7 M) O* q4 n# M! A
electronic problems could cause unintended acceleration. The% \; ~# [9 ?+ t; U' W
firm, Exponent Inc., found no link between the two. But
+ b, G$ t3 F4 R2 F8 @committee investigators said the testing studied only a small1 C- k0 t+ @! w' |# P
number of vehicles5 c0 L- |9 L, t
Tracking down an electrical problem can be far more/ m& _3 n7 P" H9 {
difficult, expensive and time-consuming than finding a
' z, g4 j: ^8 Z6 Z4 ymechanical problem. Electrical problems can have more than one
' ~5 Y& d0 S9 d9 X8 Osource, and they can come from inside or outside the car.
- y. W/ I( p7 I" B' PMechanical problems often leave clues such as physical damage,. U, P# r3 z; e: a
where electronic troubles can be hidden in software or leave no+ f. S& R' T* Q( o) e8 [' L9 M
trace at all.
# d; N7 Q; ~6 i7 ] c FHouse investigators who reviewed Toyota's customer call7 x5 [! ~ v( z. g. R! b& j
database found that 70 percent of the complaints of sudden
4 a: I, _: {0 @6 X G, f% j2 x0 Cacceleration were for vehicles that are not subject to the" [" Z; H: e$ L, l' w, N) r5 f3 g
recalls over floor mats or sticky pedals.
* G" V( d, o' t% o0 T4 z8 ~Rep. Bart Stupak, D-Mich., chairman of the subcommittee,& i; [4 H1 g0 w9 z- L2 P- [$ X
said Toyota "misled the American public by saying that they and/ u8 T& B7 D4 ?5 H
other independent sources had thoroughly analyzed the/ v; [1 i% T$ A9 `6 [. v
electronics systems and eliminated electronics as a possible
" e0 P/ v( G0 K% d# U* k2 a; ecause of sudden unintended acceleration when, in fact, the only
. W ~8 P* T' m$ i5 S8 Y0 T# g; Ssuch review was a flawed study conducted by a company retained
; S6 u7 ?/ Z1 ?# g; \by Toyota's lawyers."
+ K( h9 x0 N3 M" xLentz apologized anew for the company's slow handling of3 z2 `) Y6 {$ M- u! `
problems. "We have not lived up to the high standards our
. o, H, R4 h( }! S) Q) F4 Ocustomers and the public have come to expect from Toyota," he
4 A* y; S. Q8 `0 \0 qsaid.
1 d. M/ }' u: \8 t"Put simply, it has taken us too long to come to grips with2 k& Y4 _5 o) m$ I$ d0 i$ u. a5 \
a rare but serious set of safety issues, despite all of our
9 o/ D4 v9 H' d% ?- kgood faith efforts," said Lentz, president and chief operating# H# m! p9 I o2 `' r6 l
officer of Toyota Motor Sales USA. Inc.
/ Y; C/ O$ |: T* i Q7 l' @. j, F6 RSeparately, among hundreds of Toyota dealers lobbying
* |6 h% c' m( f# }/ _3 O2 jmembers of Congress Tuesday, there seemed to be widespread
6 A4 y- J1 C3 R- C- prancor toward a federal government they view as picking on the7 J0 Z' k( Q0 Y& O! N
automaker, at least in part because of the government's
) X9 b- ^ b5 i. y Q" J& h8 J2 ~investment of billions of dollars in General Motors and
/ w; |: e8 z# j% A. G3 KChrysler.- q# E3 s/ W# v
"That's hard for me as a citizen to understand why my tax% d- f: G/ e- S+ z8 ^9 D) y
dollars are going in that direction," Paul Atkinson, a: i2 K# a- }. f8 S+ q, [. |6 n
Houston-area Toyota dealer, said at a news conference that also
5 ~' n+ R; P- C8 E( kserved as a pep rally for the visiting dealers. "To compete, a9 R9 t7 k* g# w
with the government as an individual entrepreneur is pretty6 v3 p, O0 m9 e$ K9 r+ X
tough."
! `& o2 s2 j5 p---
& B2 j8 w2 G) k; C" ^- N0 NAssociated Press writers Alan Fram, Stephen Manning and Tom4 s- R# n9 G8 Q
Raum in Washington and Tom Krisher in Detroit contributed to3 A2 g) `$ M% Z! F! G7 X( k
this story.' B* m n4 [/ Y4 z) O/ G' e5 o
+ [- m# n4 o/ f5 m1 K7 h8 r-0- Feb/23/2010 21:04 GMT |
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