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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
! |: J# ~; x+ y4 [5 Z6 N0 _9 E" RBy LARRY MARGASAK and KEN THOMAS5 K" N* G$ S$ ?8 ?* ]3 s" L
Washington (AP) -- The president of Toyota's U.S.+ E' A) g9 @+ b) b6 t
operations acknowledged to skeptical lawmakers on Tuesday that. l/ L* c: I/ b) P: O7 \
the company's recalls of millions of its cars may "not totally"+ v( `2 l$ T7 v
solve the problem of sudden and dangerous acceleration.0 f$ U/ n+ Y& _3 H7 j
"We are vigilant and we continue to look for potential6 x3 @" h' d' @
causes," Toyota's James Lentz told a congressional panel.
0 h6 E% b( T: z3 u7 g( hHowever, he repeated his company's position that unexpected* f, Q( A) P- Q
acceleration in some of the company's most popular cars and2 L d6 A- y4 d" S. D
trucks was caused by one of two problems -- misplaced floor
; y. c' M5 x0 [mats and sticking accelerator pedals.
% L4 c9 N! Z( x# `% v, a2 |He insisted electronic systems connected to the gas pedal
/ m' u' S8 y' [4 y& b8 ^/ oand fuel line did not contribute to the problem, drawing sharp- ]0 D0 \% V* x* L; v' Z7 w
criticism from lawmakers who said such a possibility should be
\5 Q1 [( X4 `; w; m' d5 hfurther explored -- and from a tearful woman driver who could& c% r! K" n3 E i* w2 v
not stop her runaway Lexus.
7 X+ x" L5 e" i& a"Shame on you, Toyota," Rhonda Smith, of Sevierville,
! u: _& k7 O; U6 Y% b+ gTenn., said at a congressional hearing. Then she added a second
& m% I0 J) _2 Y9 |# f"shame on you" directed at federal highway safety regulators." M/ Z3 O" R# X M& B6 o1 i# x; [
Texas Republican Rep. Joe Barton cautioned his colleagues# W- R6 f2 g2 V! ]; n3 t
early in the hearing against conducting a "witch hunt" and said( Y7 c0 O/ q5 W o# Y. K: t
"We don't want to just assume automatically that Toyota has
1 U. `, S$ ~ G* U$ R0 {done something wrong and has tried to cover it up." But midway4 z8 @" E9 ~ B9 M4 [
through Lentz's testimony, Barton said of Toyota's
" l! n5 S7 O( C: w0 ^$ kinvestigation of the problems: "In my opinion, it's a sham."
7 J' m' V5 d% ?6 T) O+ K) m0 K# GLentz said the company had not completely ruled out an
& T3 e; J3 V5 G8 `4 Zelectronics malfunction and was still investigating causes of
- `* n# b' |: }5 W3 d. ?the sudden acceleration. Still, "We have not found a
- c( R; }8 T9 c3 z4 ^" C: gmalfunction" in the electronics of any of the cars at issue, he' P# ?! |, o0 [( O
said.
# J {/ j' l# F6 @$ cAs to Smith's harrowing story, "I'm embarrassed for what, R) K+ ~! E% D$ \% z" N8 f
happened," Lentz said. "I want her and her husband to feel safe
1 a& M: F: w. ?* Z9 dabout driving our products," Lentz said." e }% y8 z6 q- q# N
Three congressional panels are investigating Toyota's
/ K2 [9 @) z" ~" t: b' U/ { Wproblems, which affect a huge number of Americans. Toyota has+ `1 R" P- [0 o( [
recalled some 8.5 million vehicles worldwide -- more than 6' O+ X3 m5 {0 A0 K( ^( J8 d# m
million in the United States -- since last fall because of$ u4 A1 |6 M0 a0 p8 _& \ _$ R! |
unintended acceleration problems in multiple models and braking
, B B" z4 I3 ~issues in the Prius hybrid. It is also investigating steering+ x- j! @6 ?7 x! J; T+ E% P
concerns in Corollas. People with Toyotas have complained of4 m( ~0 U( ~% |- E F" o
their vehicles speeding out of control despite efforts to slow
" h" V" e, U" c, ]* ldown, sometimes resulting in deadly crashes. The government has
, ]* d* x+ c' v4 Nreceived complaints of 34 deaths linked to sudden acceleration+ K. T) v, ^) F1 ?5 t. x$ t
of Toyota vehicles since 2000./ R! ~: {; k; J1 v' j* v; h
Lentz, who choked up while discussing the death of his own8 \" N1 Z. C9 s# k
brother more than 20 years ago in a car accident, said he7 l4 X$ o9 ?3 S& D. A
understood the pain.6 C" A, i: | |+ s0 K
"I know what those families go through," he said.
) n$ S# Q7 R( I+ t5 r# N- N$ bLentz has said in the past that he was confident Toyota's' _ p+ k- L/ G' d
fixes on the recalled vehicles would correct the problems.2 ?$ h! \" R; H
But when pressed by Energy and Commerce Committee Chairman
; {: [8 n; ]" n8 r' x' w# `, G9 l7 gHenry Waxman, D-Calif., on whether the two recalls Toyota put
@% A- D4 N7 y0 [, A4 ein place to deal with the issue would completely solve it,
: t& G: N, C% b: M Y2 E# p- T) q9 LLentz replied: "Not totally."
4 i3 i' O. Q7 T+ O# o$ ~Still, he said chances of unintended accelerations were4 b4 y0 A4 R; `: b5 C3 l, _! I: f
"very, very slim" once the recall was complete. Lentz also said
. M e( h' d) ^( I. Y# ~Toyota was putting in new brakes that can override the gas$ A2 T& G6 L. V4 x# c) t% l6 A
pedal on almost all of its new vehicles and a majority of its. G2 k2 d/ Z% @ d0 g o
vehicles already on the road.
+ Y6 `8 v! f; B. j5 M* PMeanwhile, Toyota president Akio Toyoda, who will testify8 u6 l. h/ H" V6 Q% A
before a separate panel on Wednesday, said he took "full
+ E6 c! r7 P0 o9 hresponsibility" for the uncertainty felt by Toyota owners and" m+ W( ^, m& B% S; H
offered his condolences to a San Diego, Calif., family who were
! C7 F* }( X2 c1 k4 _* Z: Jkilled in late August, reigniting interest in the problems.
5 E2 f' `3 [; c, |& \"I will do everything in my power to ensure that such a. x2 | I# e* i: [) l
tragedy never happens again," Toyoda said in prepared testimony# X$ R5 O( S/ d7 v$ `
for Wednesday's hearing to the House Government Oversight
0 R8 n3 S* G; m% aCommittee. "My name is on every car. You have my personal3 O* C* Q* I! W) V n
commitment that Toyota will work vigorously and unceasingly to3 q) E' y0 y! [4 ], D- O
restore the trust of our customers."% o0 ]8 Y. @% z7 w0 W3 u
Lawmakers heard a brief, but riveting, deion from
% ] F+ _8 ^5 d4 WSmith, the Tennessee woman whose Toyota-made Lexus suddenly" F6 F K- Z0 O$ N' e
zoomed to 100 miles per hour as she tried to get it to stop -- h4 v# g( y8 {2 ]/ j( V
shifting to neutral, trying to throw the car into reverse and
' T* K3 }& E$ C2 h- d: Hhitting the emergency brake. Finally, her car slowed enough8 N6 c8 d- v2 n
that she was able to pull it off the road onto the median and
4 o/ v- p7 _( L0 {, nturn off the engine.8 {. M5 U/ f" B" D
Fighting back tears, she described her nightmare ride of
& b, g* {) p/ b! P, t7 XOctober 2006, calling it "a near death experience."! ^2 L# M' o) G0 ^
"After six miles, God intervened" and slowed the car, she) M9 r# R; D- {$ N0 `
said. She added that it took a long time for Toyota to respond, _" R" f. h4 X/ ?
to her complaints.
4 S; Y5 m) P# T: R5 bIn an often contentious full day of testimony, lawmakers
# }- m* a6 f' K m/ G! M0 i) g# Creturned again and again to the question of whether electronic
5 ~; k6 q, J) p3 v ~1 w' @( K) \malfunctions may have contributed to the speeding cars.
- K' f2 _: S b"We are confident that no problems exist with the electric
7 q4 H) f# v/ W1 j2 Cthrottle control system in our vehicles," Lentz said. He cited. B4 u/ e$ F8 ^# T1 x0 h9 \
"fail-safe mechanisms" in the cars that were designed to shut6 L2 B/ `. M" c) z
off or reduce engine power "in the event of a system failure."8 V& j" d/ }& N u7 Q+ u, `& q
Transportation Secretary Ray LaHood told the panel in+ ~/ B4 V, r- k
prepared testimony that possible electronics problems were2 p5 n8 e1 t1 V- h$ z) e( X
being looked into by his agency. He said the company's recalls
l0 @( U. o, ]. rwere important steps but "we don't maintain that they answer. V; g7 ^# O2 L; e" z
every question."/ O; u- i5 D9 x
Toyota hired a consulting firm to analyze whether2 G D7 K- O) ?$ J3 o+ m
electronic problems could cause unintended acceleration. The. ~1 F& Q& R( y+ {
firm, Exponent Inc., found no link between the two. But
. W' q# p9 j8 }# j$ m8 w" wcommittee investigators said the testing studied only a small* A9 C* U% K& m0 k; M& _/ F
number of vehicles
$ s# f* W! T6 J' z5 f) pTracking down an electrical problem can be far more
9 z5 v. R% n! x: @9 Kdifficult, expensive and time-consuming than finding a d$ x `- D! v& p
mechanical problem. Electrical problems can have more than one" O, _5 s5 u% m4 E2 _+ r& n
source, and they can come from inside or outside the car.$ O3 ^1 N0 j C4 Q" E `% K
Mechanical problems often leave clues such as physical damage,
7 ]# a4 d& `6 I" I# \& f* Kwhere electronic troubles can be hidden in software or leave no5 \5 A W9 H7 H, H0 P
trace at all.3 E8 M) @: p* O, Y" n
House investigators who reviewed Toyota's customer call
: G# p% X8 W* `" S9 s, }4 Fdatabase found that 70 percent of the complaints of sudden
% ?( `! G0 [$ [* Wacceleration were for vehicles that are not subject to the
) ]2 p& a4 B% `* H# ]( ~# t5 {recalls over floor mats or sticky pedals.$ F" V7 C0 P' w4 l. K
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
% Y' M% K4 Q5 [/ a5 l8 usaid Toyota "misled the American public by saying that they and) E! W* d: t/ S, W
other independent sources had thoroughly analyzed the
; o" R" O) p! V" _; t$ F$ ~& Melectronics systems and eliminated electronics as a possible
/ `; E# ^3 y1 Q0 `- L U. J& B) bcause of sudden unintended acceleration when, in fact, the only
' _6 U+ B- ^1 H2 e/ V: q% Esuch review was a flawed study conducted by a company retained% e* s4 X; J; h% f
by Toyota's lawyers."+ o* t Y x4 M% m+ F+ M# C* a
Lentz apologized anew for the company's slow handling of
! o& P0 J9 N0 ^0 H; v% hproblems. "We have not lived up to the high standards our
+ I% Z N9 T+ Acustomers and the public have come to expect from Toyota," he3 @& i' X L/ r) H7 @2 `6 ?
said.* O( ~& w4 P9 N8 C' O' V
"Put simply, it has taken us too long to come to grips with
# s( r# K: n* ?) n% u* sa rare but serious set of safety issues, despite all of our3 f5 {6 a; l7 y. `
good faith efforts," said Lentz, president and chief operating" A4 E. K8 O5 m/ \
officer of Toyota Motor Sales USA. Inc.
) D' o0 ~, H ] p( PSeparately, among hundreds of Toyota dealers lobbying
, b3 g& b M% v. G; D. Omembers of Congress Tuesday, there seemed to be widespread
; d) j) J$ X% _! n: arancor toward a federal government they view as picking on the
* K, O; R$ |1 f3 ~9 b2 nautomaker, at least in part because of the government's, @( I" ^1 I. d' {4 F4 I! m# o- M
investment of billions of dollars in General Motors and
) m( E1 E7 W3 mChrysler.
% t& y5 w6 F- D8 a"That's hard for me as a citizen to understand why my tax+ ?! ]" i0 u5 K, D* A
dollars are going in that direction," Paul Atkinson, a, L- {$ o' m$ I: a- S, p
Houston-area Toyota dealer, said at a news conference that also! K- M" ?& E1 a& I2 C) r5 k
served as a pep rally for the visiting dealers. "To compete
6 X" R/ V5 U/ @! p6 Owith the government as an individual entrepreneur is pretty2 ^7 R9 G. l" X0 m8 ]$ d
tough."+ t/ y3 L! m: T9 q! N4 r1 a+ _
---
/ _* ~. G! B. L; kAssociated Press writers Alan Fram, Stephen Manning and Tom
2 } w( `1 E" b7 Y( @Raum in Washington and Tom Krisher in Detroit contributed to! N! K+ m/ a8 u1 z7 A2 ^
this story.
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-0- Feb/23/2010 21:04 GMT |
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