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丰田承认换踏板不一定能全部解决加速问题1 e+ u4 H3 n" v4 q
By LARRY MARGASAK and KEN THOMAS! M6 s4 ^2 u7 n T' [2 {% H" x
Washington (AP) -- The president of Toyota's U.S.3 g! `& o. O5 Y9 L: p3 R
operations acknowledged to skeptical lawmakers on Tuesday that i, a. i' x9 U5 x; `' g
the company's recalls of millions of its cars may "not totally"
" a& s9 N: s" }5 h8 ysolve the problem of sudden and dangerous acceleration.2 I* w# D9 I/ B. X p2 D
"We are vigilant and we continue to look for potential
9 c8 N9 Y6 A2 ?* K* y3 ?% [causes," Toyota's James Lentz told a congressional panel./ K& x. c' A& g; x8 h5 J/ ^8 K
However, he repeated his company's position that unexpected
7 e8 H1 g+ o% lacceleration in some of the company's most popular cars and
; Y- E* z. Q( ?7 b6 l# ztrucks was caused by one of two problems -- misplaced floor
; Y) I: M& g9 @; n* umats and sticking accelerator pedals.
$ B$ R3 v' c7 V9 bHe insisted electronic systems connected to the gas pedal
$ I: ^! \ i7 Eand fuel line did not contribute to the problem, drawing sharp; v2 {0 r) z& x# S
criticism from lawmakers who said such a possibility should be
# y1 o* G1 i w5 p5 wfurther explored -- and from a tearful woman driver who could
# a- R! [1 s8 {4 B2 |, D: _( u. }not stop her runaway Lexus.1 ?/ v+ Y2 B( i1 x- ~
"Shame on you, Toyota," Rhonda Smith, of Sevierville,. g1 R8 M! ?- g7 Y* ]/ m5 t
Tenn., said at a congressional hearing. Then she added a second( O1 i3 c; Q. h; W8 I, Z) c
"shame on you" directed at federal highway safety regulators.
- Z4 X( N9 u# q: m, JTexas Republican Rep. Joe Barton cautioned his colleagues- p# ~" {+ a" _& J+ h
early in the hearing against conducting a "witch hunt" and said; k* j G, {6 p$ p6 ~2 l" o6 E
"We don't want to just assume automatically that Toyota has
* g- G& [: h( g6 Y7 a7 Cdone something wrong and has tried to cover it up." But midway8 \5 l* q9 h. A& G( M
through Lentz's testimony, Barton said of Toyota's
( A; l& q0 }0 jinvestigation of the problems: "In my opinion, it's a sham."
9 H$ N; \6 ] b" ]1 tLentz said the company had not completely ruled out an2 i+ q/ B- A" E
electronics malfunction and was still investigating causes of3 L6 b% f% T1 o2 s
the sudden acceleration. Still, "We have not found a& g3 `; e: p/ V" P: D- a
malfunction" in the electronics of any of the cars at issue, he
2 W/ o7 Y' c6 z! ], ssaid.
) C r# y+ C* o9 E: ?+ W4 KAs to Smith's harrowing story, "I'm embarrassed for what$ I7 e# f1 N4 }
happened," Lentz said. "I want her and her husband to feel safe
. n' d: x/ M2 `/ F. }5 |( ^about driving our products," Lentz said.4 S: C8 k ^4 S: z* {* v6 f
Three congressional panels are investigating Toyota's/ A( p# B9 F8 ^3 q6 m1 c
problems, which affect a huge number of Americans. Toyota has
1 n9 ]5 y/ ]& @! D4 Z+ m: T3 lrecalled some 8.5 million vehicles worldwide -- more than 6
! ?% X( G( Q& }. [2 c- F" k: gmillion in the United States -- since last fall because of
8 M3 R; s2 Z$ ^" Lunintended acceleration problems in multiple models and braking" |* J2 d& j" x- Z O0 @: m. B
issues in the Prius hybrid. It is also investigating steering
7 L3 T1 p# C3 t7 F3 i! r& fconcerns in Corollas. People with Toyotas have complained of0 X G5 y8 l: S1 i' ~! L# K; f
their vehicles speeding out of control despite efforts to slow. Q0 S$ k0 h' |# T7 ?9 C
down, sometimes resulting in deadly crashes. The government has& i& A1 f# l% ~4 |+ e n; j
received complaints of 34 deaths linked to sudden acceleration, s; J* t+ V) ~+ e. a4 B7 U
of Toyota vehicles since 2000.* {* |& `- g+ j& L2 [$ C1 u; Y
Lentz, who choked up while discussing the death of his own
1 ?$ }6 t5 H6 O9 @7 N6 c! r# gbrother more than 20 years ago in a car accident, said he
( `$ U8 @8 g% T6 f, P Aunderstood the pain.2 |7 n6 V/ g& _! u- [
"I know what those families go through," he said.' @( }# _& T7 e% b" J
Lentz has said in the past that he was confident Toyota's5 |) \" U0 [8 b6 x: ]. k
fixes on the recalled vehicles would correct the problems.6 y3 y# n6 Q1 k& w* Q
But when pressed by Energy and Commerce Committee Chairman
, o8 b9 \% Z0 [: J n" d0 ZHenry Waxman, D-Calif., on whether the two recalls Toyota put$ Z' n% c8 R+ d( q
in place to deal with the issue would completely solve it,* o5 h0 I. c3 {
Lentz replied: "Not totally."
" o; x) p3 ]' S$ ]' AStill, he said chances of unintended accelerations were
# o# U/ _/ u% I, X: g% o"very, very slim" once the recall was complete. Lentz also said" K* O. P, o0 v G
Toyota was putting in new brakes that can override the gas. e" k/ ^$ M. U" f7 f1 j
pedal on almost all of its new vehicles and a majority of its
& L$ v5 T' R- L2 u8 h9 G# d9 e- bvehicles already on the road.; f. A( K4 x: q5 f- {9 Q$ Z' P
Meanwhile, Toyota president Akio Toyoda, who will testify
& d, Z3 v* N. W9 n4 V0 k2 Xbefore a separate panel on Wednesday, said he took "full. e0 c7 K; s7 j
responsibility" for the uncertainty felt by Toyota owners and
. @+ j; T7 [( B, F2 u5 }offered his condolences to a San Diego, Calif., family who were
3 U2 n$ H9 Q3 y$ X4 \" _killed in late August, reigniting interest in the problems.
3 j: i0 |$ l. V6 G/ M: H"I will do everything in my power to ensure that such a- F+ `; C8 p3 a
tragedy never happens again," Toyoda said in prepared testimony9 j+ J7 {4 i/ ~
for Wednesday's hearing to the House Government Oversight6 P. a( Q& {0 U9 V( T( _, y6 f
Committee. "My name is on every car. You have my personal. H; s) O. T/ I! j
commitment that Toyota will work vigorously and unceasingly to
9 Z9 g0 N w1 Z- mrestore the trust of our customers."
1 F( k" T' a4 W/ j8 ~$ h" S3 K1 ILawmakers heard a brief, but riveting, deion from
$ O* W: A% ~. ^- E6 z6 j+ a$ Q# e2 dSmith, the Tennessee woman whose Toyota-made Lexus suddenly
! K* Z! x8 m& V, Z- K; w: Uzoomed to 100 miles per hour as she tried to get it to stop --
) o! F: {# ]) jshifting to neutral, trying to throw the car into reverse and
( q) f* ~$ o6 ]9 D$ Thitting the emergency brake. Finally, her car slowed enough
& a2 d- u) p$ O4 O' h9 m. Q, y1 Pthat she was able to pull it off the road onto the median and
: H7 t. J H- _5 A1 nturn off the engine.
, ]: B0 c" o) gFighting back tears, she described her nightmare ride of' @4 Y/ z; S" g8 c1 [
October 2006, calling it "a near death experience."
, c; ]: j% e* |/ v$ A6 n8 Z"After six miles, God intervened" and slowed the car, she- {: K+ h/ H+ B8 X+ U
said. She added that it took a long time for Toyota to respond
( L( u: c- D L5 N0 Y$ Q2 W$ ^to her complaints.
% P, d% \! A: [/ l0 [8 L" x* g/ ?In an often contentious full day of testimony, lawmakers
# h9 a0 ]# m% i" y) Freturned again and again to the question of whether electronic
6 t9 r0 L3 t' P4 y1 Qmalfunctions may have contributed to the speeding cars.5 {) v! d" \2 O7 T
"We are confident that no problems exist with the electric
: h5 N/ Y) d3 \8 D3 E2 pthrottle control system in our vehicles," Lentz said. He cited
9 c8 e0 f, ~" ?( g o& i"fail-safe mechanisms" in the cars that were designed to shut
9 W; m7 ^, ~+ Z& y$ e- foff or reduce engine power "in the event of a system failure."" z' \( k, @$ p# Z' X# I
Transportation Secretary Ray LaHood told the panel in
( U, X% [2 t. B/ Q! [- n: I$ |prepared testimony that possible electronics problems were, ]7 x9 t0 v* q) D. [9 T
being looked into by his agency. He said the company's recalls
$ K/ x) Q0 D5 T" c5 Pwere important steps but "we don't maintain that they answer
, [) E2 E" l4 nevery question."
1 b' R. q- V" K4 c- d- y+ IToyota hired a consulting firm to analyze whether- E- [4 b0 z) t/ W H2 V
electronic problems could cause unintended acceleration. The
2 q% `; J! f: k/ `6 \7 Ffirm, Exponent Inc., found no link between the two. But& ^0 W! K3 I( H. A% s8 w: [6 u1 Y4 j
committee investigators said the testing studied only a small$ C; ?- b9 L+ j' {$ D- s
number of vehicles
3 H8 G# _; y2 V2 o" _4 ? TTracking down an electrical problem can be far more
5 E: m; a) g8 s; H8 W) Pdifficult, expensive and time-consuming than finding a
! z) e" [0 R" |5 B: Imechanical problem. Electrical problems can have more than one& E, Y5 y8 x$ b" Z# z& N1 G
source, and they can come from inside or outside the car.4 x9 M1 G0 C% G9 c% F& Q1 s- g
Mechanical problems often leave clues such as physical damage,% ]% K5 F' i+ E5 e0 f
where electronic troubles can be hidden in software or leave no6 r4 }4 Q7 a, o" @' U1 t4 I& q
trace at all.
# n7 z) z8 }0 X( f' \House investigators who reviewed Toyota's customer call
* I' z0 F3 o$ b$ Idatabase found that 70 percent of the complaints of sudden, b5 s2 {4 D+ s3 c3 J( ~
acceleration were for vehicles that are not subject to the; ~8 l( }3 s' N2 Y) m9 k5 F
recalls over floor mats or sticky pedals.
' h4 k. z2 @# M' F# d( {) M! X( y- `Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
( g8 u. ~) w" c# k( p6 I' fsaid Toyota "misled the American public by saying that they and
2 ?4 n# J- T/ q3 Cother independent sources had thoroughly analyzed the! y4 N$ g. f5 C {2 D8 u+ G) B2 `' h- K
electronics systems and eliminated electronics as a possible5 x. G; ~8 }0 t. B1 N" V$ F3 @
cause of sudden unintended acceleration when, in fact, the only
/ z) Q$ R: y( g: u2 h% Lsuch review was a flawed study conducted by a company retained
6 h0 \. X t, Zby Toyota's lawyers."7 W! }) U: r3 V4 L8 S- g! C
Lentz apologized anew for the company's slow handling of
3 R. Z9 O$ j% o8 uproblems. "We have not lived up to the high standards our
2 X8 u# E" c, O6 E1 Fcustomers and the public have come to expect from Toyota," he
0 \# d$ i1 m: J3 W( T6 a6 E1 |% R( ]said.
( @/ c( v9 T. @"Put simply, it has taken us too long to come to grips with
0 r7 _. I p# p6 ^a rare but serious set of safety issues, despite all of our0 D8 S( P; B" ?' E
good faith efforts," said Lentz, president and chief operating+ r" ]5 s" ~2 q- M2 h; o
officer of Toyota Motor Sales USA. Inc.6 `" I) U' F, Q0 R
Separately, among hundreds of Toyota dealers lobbying
% R5 \% [6 y/ G [' smembers of Congress Tuesday, there seemed to be widespread$ t) {( e* u% a5 F6 d" s
rancor toward a federal government they view as picking on the1 H+ G( S; C. K4 U' z* [
automaker, at least in part because of the government's
) {7 l' v% {) H. o+ a. u! oinvestment of billions of dollars in General Motors and
! n, P$ S# @* d, D9 \Chrysler.
9 [( K% C7 M! Q5 `; s6 u"That's hard for me as a citizen to understand why my tax6 Q5 Q- i% ` z7 D U8 i/ a: A
dollars are going in that direction," Paul Atkinson, a' e5 L9 e3 W, w' j1 H
Houston-area Toyota dealer, said at a news conference that also* @* d5 u/ g5 Z+ f* c
served as a pep rally for the visiting dealers. "To compete
. n6 o7 h$ Y/ s& b& _; Z/ Iwith the government as an individual entrepreneur is pretty0 s* k. F0 i/ R2 \3 o0 i
tough."
5 w3 k. h- z$ r: x4 `; C+ h---( n5 ^' d }& a- }
Associated Press writers Alan Fram, Stephen Manning and Tom X8 o3 C+ E' l. V
Raum in Washington and Tom Krisher in Detroit contributed to
' p$ n4 X% K: hthis story.3 ?: w* x- m0 z
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