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丰田承认换踏板不一定能全部解决加速问题) w& q0 y& T7 {% @2 k" c8 J9 V
By LARRY MARGASAK and KEN THOMAS
5 J: e. z& j1 O% G/ }Washington (AP) -- The president of Toyota's U.S.' u8 p) E% S$ p0 [: Y$ w
operations acknowledged to skeptical lawmakers on Tuesday that, w; Y: o4 d) y7 G, Y2 Y
the company's recalls of millions of its cars may "not totally"
2 R' \8 F8 k. Esolve the problem of sudden and dangerous acceleration.
# T& ]! T6 p6 b, G"We are vigilant and we continue to look for potential
7 k/ s' A5 I; Gcauses," Toyota's James Lentz told a congressional panel.- d# B" F+ X# \& L+ W
However, he repeated his company's position that unexpected( L* P- v6 A$ K# O7 F) a2 C
acceleration in some of the company's most popular cars and
- c; H$ ~* \* ztrucks was caused by one of two problems -- misplaced floor
! l9 y) |2 w0 H! ^0 [mats and sticking accelerator pedals.
" p* ^9 u$ Z2 ^* L [' BHe insisted electronic systems connected to the gas pedal. `9 q& L3 Q; j( A* f0 e) t
and fuel line did not contribute to the problem, drawing sharp
7 l K& B2 C: m s+ Jcriticism from lawmakers who said such a possibility should be
) }; l3 V; f5 a& G4 afurther explored -- and from a tearful woman driver who could6 S( e) K* J) P7 L, X( F* N, B1 i# G' _
not stop her runaway Lexus.
3 t# ]1 p( U! h, O4 v7 a( ] v"Shame on you, Toyota," Rhonda Smith, of Sevierville,
7 M" Y6 }- T1 B2 @# VTenn., said at a congressional hearing. Then she added a second! k- ? p( e( C- h
"shame on you" directed at federal highway safety regulators.
# l, h' W5 N' q' C$ V" y1 w4 O g5 gTexas Republican Rep. Joe Barton cautioned his colleagues
8 Z, L+ W+ x* q2 u6 s) ~1 o7 I/ Xearly in the hearing against conducting a "witch hunt" and said
) L4 @( F. T" f4 T0 K! M, @"We don't want to just assume automatically that Toyota has5 P% L8 |: p. s
done something wrong and has tried to cover it up." But midway
! _9 v: ]1 k9 @9 I9 y; v2 @through Lentz's testimony, Barton said of Toyota's
2 ]) T+ j7 E9 ^investigation of the problems: "In my opinion, it's a sham."1 h. _5 h- Y0 y# P2 b# D
Lentz said the company had not completely ruled out an
) H4 d. E: U, B# Celectronics malfunction and was still investigating causes of, g. I# B. H+ g3 v5 W+ b
the sudden acceleration. Still, "We have not found a
* W! F. T( D& d" s+ j) Tmalfunction" in the electronics of any of the cars at issue, he
3 a/ {' ~$ H6 Q0 s% s7 j: u" Tsaid.) X; B2 N. m- x( N4 S. l
As to Smith's harrowing story, "I'm embarrassed for what& p/ d2 j5 T- Y2 A2 C K
happened," Lentz said. "I want her and her husband to feel safe
& d3 N3 r) S- y) N5 x" Zabout driving our products," Lentz said.
9 y* N3 i2 l; k& N7 AThree congressional panels are investigating Toyota's% [' d) Q0 C" O) v8 s9 n4 j$ h% k
problems, which affect a huge number of Americans. Toyota has* B' {) ~' B9 O2 Q
recalled some 8.5 million vehicles worldwide -- more than 67 f8 D1 W! A: d/ K3 N
million in the United States -- since last fall because of
! _2 K6 d. _% {( ?5 w# B/ xunintended acceleration problems in multiple models and braking
, T7 }0 U* @4 Q; w+ a2 Jissues in the Prius hybrid. It is also investigating steering
$ d$ Z- n2 E! P4 }concerns in Corollas. People with Toyotas have complained of1 N, y& t7 h" d3 n b5 w9 \0 d
their vehicles speeding out of control despite efforts to slow, d- g# D; s* x
down, sometimes resulting in deadly crashes. The government has4 w1 |1 r, ^( _ U u6 \
received complaints of 34 deaths linked to sudden acceleration
X4 z( k6 y2 H3 M! _of Toyota vehicles since 2000.
( s: `* L0 U0 J! p/ i0 ]7 M+ \Lentz, who choked up while discussing the death of his own: ?4 { O% \6 E$ d) q! q
brother more than 20 years ago in a car accident, said he
- `0 c. t+ ^. W1 punderstood the pain.
, `3 p# [$ E5 J"I know what those families go through," he said.
. A! a. ^# _/ ?Lentz has said in the past that he was confident Toyota's
+ l: W: M O: G8 l4 A/ |5 J' ~fixes on the recalled vehicles would correct the problems.
; E( H6 m3 ~0 rBut when pressed by Energy and Commerce Committee Chairman! O; ~7 ^( H. C# x% a0 l( N
Henry Waxman, D-Calif., on whether the two recalls Toyota put
. _8 H$ m0 H8 \- lin place to deal with the issue would completely solve it,1 V1 m' _, [- O7 |6 d
Lentz replied: "Not totally."
$ _0 n: t j bStill, he said chances of unintended accelerations were$ q0 h: B) c) ~9 Q
"very, very slim" once the recall was complete. Lentz also said* V' B( {# L: w' C+ x$ T" K8 U8 d
Toyota was putting in new brakes that can override the gas; E! }1 O: u" E: H( @( x' J
pedal on almost all of its new vehicles and a majority of its! S0 Z# \) y4 t4 R
vehicles already on the road.
( Q/ A3 b$ m& \+ oMeanwhile, Toyota president Akio Toyoda, who will testify
9 V7 T5 S) f2 f8 r _before a separate panel on Wednesday, said he took "full9 [8 \# B, y( }9 |- I7 ?8 F( n
responsibility" for the uncertainty felt by Toyota owners and
$ r: w8 W6 M+ ]: }+ ]8 o% eoffered his condolences to a San Diego, Calif., family who were
- j4 z# j8 J$ }! G$ j1 L) Ukilled in late August, reigniting interest in the problems.
$ V" G) }) B; ~0 K"I will do everything in my power to ensure that such a6 |; ? d) G3 ]% r! s6 {
tragedy never happens again," Toyoda said in prepared testimony8 x" p# e0 `1 R6 R$ Q- O& d
for Wednesday's hearing to the House Government Oversight
3 n4 L2 O. @" LCommittee. "My name is on every car. You have my personal" U# s: Q) g& O
commitment that Toyota will work vigorously and unceasingly to
' L" s3 ^; r, b3 Qrestore the trust of our customers."
( r1 A! f+ S" y- iLawmakers heard a brief, but riveting, deion from
; U& `/ O5 M l; GSmith, the Tennessee woman whose Toyota-made Lexus suddenly
c& E0 W) e) L) y( _5 izoomed to 100 miles per hour as she tried to get it to stop --
H) ^8 w% K" t* x1 ]7 wshifting to neutral, trying to throw the car into reverse and! T7 J' d0 u/ q
hitting the emergency brake. Finally, her car slowed enough/ h! `1 C0 _% z( i$ S3 B
that she was able to pull it off the road onto the median and$ V- q# u8 A$ e# U
turn off the engine.7 c5 n' R/ C+ y: [
Fighting back tears, she described her nightmare ride of; R! K+ X0 I" J& N& Y
October 2006, calling it "a near death experience."" l! z- r* Z- A8 R0 ~
"After six miles, God intervened" and slowed the car, she) @7 P: N7 {# f. n6 E' c0 G. V
said. She added that it took a long time for Toyota to respond/ c. \1 I% v* Z# }: e. t
to her complaints.% ~2 Y1 M, Q) K9 n3 n8 {, ~6 v
In an often contentious full day of testimony, lawmakers' L1 |% X2 F: ]. S& P+ w
returned again and again to the question of whether electronic* [ E r% ]2 C1 P/ f
malfunctions may have contributed to the speeding cars.3 C# W- d& I1 |
"We are confident that no problems exist with the electric
6 Z P8 B- P+ B6 f7 x D5 Xthrottle control system in our vehicles," Lentz said. He cited
6 a& Z) T- t; Z" t# d6 g"fail-safe mechanisms" in the cars that were designed to shut
6 ], F0 S" y( H9 ?. i; qoff or reduce engine power "in the event of a system failure."
5 ~' t' w1 H# R) zTransportation Secretary Ray LaHood told the panel in3 {4 \8 T, N, Z2 R) v% t( {
prepared testimony that possible electronics problems were
# o9 _$ n: t9 {( I, I: V5 R ubeing looked into by his agency. He said the company's recalls
# X( O, q1 u, M' A$ E, vwere important steps but "we don't maintain that they answer
9 p+ e& z- K$ a; G8 h6 pevery question."
0 P; S2 h4 _7 bToyota hired a consulting firm to analyze whether
- Q v O* G+ j8 M, q8 q( aelectronic problems could cause unintended acceleration. The3 t! ~) R9 `" a k8 I0 P1 x: Q+ q5 a2 d
firm, Exponent Inc., found no link between the two. But* v2 u, X1 S) p+ g
committee investigators said the testing studied only a small, k2 h* p f; e
number of vehicles' @: E+ U; F* K7 b+ p) R' y2 k
Tracking down an electrical problem can be far more
1 b" @: _: _7 m/ ?4 y- [difficult, expensive and time-consuming than finding a
$ g! }3 e' ?% R3 m7 S3 J4 Cmechanical problem. Electrical problems can have more than one. h n9 E/ A, [9 j2 \# @* y
source, and they can come from inside or outside the car.2 |1 J9 W) K+ H1 Y) y1 s+ h, F
Mechanical problems often leave clues such as physical damage,
( Z% \3 i2 T& I8 | B3 [where electronic troubles can be hidden in software or leave no
- j- k, M2 ~+ Btrace at all.
8 l) g3 b, @3 {3 h5 jHouse investigators who reviewed Toyota's customer call
, R8 ~" w( x$ b9 J/ l ]database found that 70 percent of the complaints of sudden" K# Q$ b: e- A. K# t
acceleration were for vehicles that are not subject to the1 N" Q4 v7 c, ] C# p& @
recalls over floor mats or sticky pedals.* w! y. \, m4 G! [5 t C. W
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,5 Z3 A H7 K8 R2 J
said Toyota "misled the American public by saying that they and U s) q. J9 O% U
other independent sources had thoroughly analyzed the
2 {+ W4 u5 I6 b: w' relectronics systems and eliminated electronics as a possible) P' X1 T: K9 _ x
cause of sudden unintended acceleration when, in fact, the only, ]; i% n- G5 w. X' ?4 R
such review was a flawed study conducted by a company retained7 P! j2 P0 p3 E- l/ `4 y
by Toyota's lawyers."
" a+ q; n# }- J5 dLentz apologized anew for the company's slow handling of
2 ~" ~! ?7 q# C) U" o/ F% xproblems. "We have not lived up to the high standards our
- m; Q1 b! K- V6 Q5 `4 j1 scustomers and the public have come to expect from Toyota," he
5 B1 @) V7 J6 P0 D* _# vsaid.
& b9 u+ f, Z- U1 Q2 H( Y"Put simply, it has taken us too long to come to grips with
# m+ A5 c3 |( g7 F1 Aa rare but serious set of safety issues, despite all of our
* W) f2 `0 k9 Jgood faith efforts," said Lentz, president and chief operating
% b# `9 E( o: l9 qofficer of Toyota Motor Sales USA. Inc.1 \% z( |" q: l3 [8 v% X: p
Separately, among hundreds of Toyota dealers lobbying
: P0 C7 o4 W t- U' ?1 i3 mmembers of Congress Tuesday, there seemed to be widespread6 k) j2 t8 V+ x; |" m
rancor toward a federal government they view as picking on the. k/ _- |8 F* I- \( V
automaker, at least in part because of the government's: I3 x* Z# p+ P- i0 d. T9 {
investment of billions of dollars in General Motors and2 a$ c+ q6 H% D5 L9 e
Chrysler.# u; l5 _9 g# h
"That's hard for me as a citizen to understand why my tax
' @& `- U7 l% m$ k% ?dollars are going in that direction," Paul Atkinson, a
/ V( C& [. z( y; y8 C. Z. _3 lHouston-area Toyota dealer, said at a news conference that also
& O. a& T8 |4 A0 Gserved as a pep rally for the visiting dealers. "To compete
& _' X+ [, Q1 s7 P1 Q nwith the government as an individual entrepreneur is pretty
& w4 ]9 E; B, M9 C% otough."
. r( \% F U/ ?, K---$ R, t( D! A( Y4 B; _6 [
Associated Press writers Alan Fram, Stephen Manning and Tom0 z# S3 ^* L) `
Raum in Washington and Tom Krisher in Detroit contributed to/ @+ l4 Z$ c: M8 x {$ c/ _/ C; ?
this story.
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+ V- H+ B9 u+ ^. L1 u-0- Feb/23/2010 21:04 GMT |
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