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丰田承认换踏板不一定能全部解决加速问题1 a7 _3 r8 ~. B6 z R/ b8 ^1 m% i) u$ j% C
By LARRY MARGASAK and KEN THOMAS
5 B9 ]) q' K7 S2 gWashington (AP) -- The president of Toyota's U.S.0 Q* H$ ^' B- p$ z* A, ~- S) \2 e
operations acknowledged to skeptical lawmakers on Tuesday that
" W' q* t, T8 a1 A! f4 k8 Wthe company's recalls of millions of its cars may "not totally"7 d t/ m& V1 @! U
solve the problem of sudden and dangerous acceleration.
5 y& I* G2 r6 h" |1 ]% O: y4 s& F"We are vigilant and we continue to look for potential5 D# ]( O1 ]3 x, M
causes," Toyota's James Lentz told a congressional panel. d; H X5 o' K4 w4 l' Y
However, he repeated his company's position that unexpected8 j$ C# g6 Z3 P) g E& l
acceleration in some of the company's most popular cars and1 d7 U, U9 O# K9 k+ V
trucks was caused by one of two problems -- misplaced floor
; q# @- u1 ?2 |7 Amats and sticking accelerator pedals.' ?5 s, v0 \ {% z% ]7 K0 f/ V
He insisted electronic systems connected to the gas pedal$ J1 t) n$ G' a' R7 [) }% g2 C4 W
and fuel line did not contribute to the problem, drawing sharp+ \6 r& n7 l! h) H/ m
criticism from lawmakers who said such a possibility should be1 `# k# e8 Y f( m, P
further explored -- and from a tearful woman driver who could
* o7 U0 i5 L. Bnot stop her runaway Lexus.
6 s0 Z5 _1 v8 n# e5 H& ]: ] E"Shame on you, Toyota," Rhonda Smith, of Sevierville,% w; n* F, k* Q) N. M
Tenn., said at a congressional hearing. Then she added a second
, ~; V- p, i% w5 m! v. ?"shame on you" directed at federal highway safety regulators.: f% v* s* ~1 U. h6 a6 ^# G% I7 @8 T
Texas Republican Rep. Joe Barton cautioned his colleagues
$ W+ R* `0 p( J" Z3 hearly in the hearing against conducting a "witch hunt" and said
* F# s' m# g9 M; y$ w1 J0 u5 i"We don't want to just assume automatically that Toyota has
4 R9 |$ I$ ]/ F4 h2 V" z- tdone something wrong and has tried to cover it up." But midway
7 ] D1 B2 k' [3 _4 T) X5 k& ?through Lentz's testimony, Barton said of Toyota's
3 P/ l; g+ `+ v$ n- ginvestigation of the problems: "In my opinion, it's a sham."
4 z0 k- j- Q- T2 {8 LLentz said the company had not completely ruled out an5 h) W/ I/ X' D5 y+ a
electronics malfunction and was still investigating causes of3 R4 I% Y. z$ e7 d3 R0 [ q
the sudden acceleration. Still, "We have not found a
1 T9 M3 d* O# Rmalfunction" in the electronics of any of the cars at issue, he& F1 f o. k5 O: M- O4 v) g; } K; L
said.
3 w, p' D: f0 l5 r5 C% m9 D, `7 KAs to Smith's harrowing story, "I'm embarrassed for what8 j* I% V) |/ Q- p H
happened," Lentz said. "I want her and her husband to feel safe
# Z. F% O# l( Q; f' |) j* K! oabout driving our products," Lentz said., H; _# q# R# m
Three congressional panels are investigating Toyota's
) b" F) Y! _4 [ I3 aproblems, which affect a huge number of Americans. Toyota has0 j+ l4 P7 f! i: y
recalled some 8.5 million vehicles worldwide -- more than 69 [6 \+ l: B! E$ d5 S4 o5 d
million in the United States -- since last fall because of. L" ^! V8 S+ [! i, T0 U0 N/ Y
unintended acceleration problems in multiple models and braking4 N' @* w4 Z' n5 k& r& t
issues in the Prius hybrid. It is also investigating steering( G' `% p! d, P4 j
concerns in Corollas. People with Toyotas have complained of. @; k5 Z W1 R4 n5 `$ ~* A* e( P+ s
their vehicles speeding out of control despite efforts to slow
+ _1 D. {2 a- qdown, sometimes resulting in deadly crashes. The government has* e' f, g1 r; E9 \1 t% c0 H! m' W
received complaints of 34 deaths linked to sudden acceleration
" X8 |* H9 U ~6 tof Toyota vehicles since 2000.2 j# `/ H! A% Q# |% B- T5 }: B+ M
Lentz, who choked up while discussing the death of his own1 z! v$ f9 X' O% [; o1 S s; H
brother more than 20 years ago in a car accident, said he
4 Y" A3 v1 l6 S8 Q6 lunderstood the pain.3 b4 u* W2 }' E y _; v5 b1 t
"I know what those families go through," he said.
* q! R# e1 y8 _Lentz has said in the past that he was confident Toyota's1 M" |4 c, \7 T/ b" o$ M3 t
fixes on the recalled vehicles would correct the problems.
; M, I& g9 y1 Z9 T' gBut when pressed by Energy and Commerce Committee Chairman' Q$ p4 s/ C* d
Henry Waxman, D-Calif., on whether the two recalls Toyota put
+ D1 r" p( ?; n2 x0 [' }in place to deal with the issue would completely solve it,+ ?* P3 a" z3 l# @" J/ L7 M! M
Lentz replied: "Not totally."/ I) j% }0 Z( i M1 s9 v
Still, he said chances of unintended accelerations were
" ^" M# T3 K. l9 m$ u2 V" X"very, very slim" once the recall was complete. Lentz also said) C' W) ^9 j2 V' @# F
Toyota was putting in new brakes that can override the gas
: Y# ]( M) \) q* @/ J3 apedal on almost all of its new vehicles and a majority of its
% R: K8 i8 W. R) Avehicles already on the road.' _) x* j1 ~1 w( L% {- Y
Meanwhile, Toyota president Akio Toyoda, who will testify
# ?9 e6 a. E( }5 zbefore a separate panel on Wednesday, said he took "full
, H+ {# m# |; ?0 Z3 t$ ]responsibility" for the uncertainty felt by Toyota owners and
; m4 x; i/ O6 U- D* V& D! ioffered his condolences to a San Diego, Calif., family who were
2 o: B1 v* G/ lkilled in late August, reigniting interest in the problems.
) U/ w) C3 r: M5 O, M"I will do everything in my power to ensure that such a
_ l" ]* G( D- b Xtragedy never happens again," Toyoda said in prepared testimony
! k/ H; v- d$ Pfor Wednesday's hearing to the House Government Oversight& D2 }2 L r- c& y! p5 C' V1 ^
Committee. "My name is on every car. You have my personal
6 |7 c: @/ g( d- ~ i7 Fcommitment that Toyota will work vigorously and unceasingly to5 N5 e$ E8 _0 X& B. F
restore the trust of our customers."
- A7 z. j D& p" v! P1 N* @Lawmakers heard a brief, but riveting, deion from" q, ~! Z, g* U* P. H
Smith, the Tennessee woman whose Toyota-made Lexus suddenly4 F) c5 H% N. X$ g0 m
zoomed to 100 miles per hour as she tried to get it to stop --
8 b1 `' V$ m! b( E) a. Y* A- ushifting to neutral, trying to throw the car into reverse and
6 {0 s2 Y( }0 E x1 bhitting the emergency brake. Finally, her car slowed enough
7 m2 @. X6 t' c$ o0 othat she was able to pull it off the road onto the median and
{" ^% M2 V+ f( H B! a6 b# W& j! cturn off the engine.' D2 E( n6 m6 ]- Z
Fighting back tears, she described her nightmare ride of
9 ^! D9 u* n* {, U( J* P0 @October 2006, calling it "a near death experience."; Z2 H' @" {8 C; B/ M Q* u
"After six miles, God intervened" and slowed the car, she; q5 N/ g+ `4 y- v. t
said. She added that it took a long time for Toyota to respond3 W) |) G$ z8 Y6 V
to her complaints. k( e& c1 h9 y
In an often contentious full day of testimony, lawmakers
, \/ b. G4 u) t) C% ereturned again and again to the question of whether electronic
) i# k* _( S/ b3 ? w: j+ ^malfunctions may have contributed to the speeding cars./ z) p& J8 @* \; m
"We are confident that no problems exist with the electric
) j- l+ |1 V, O+ `2 D; F }8 jthrottle control system in our vehicles," Lentz said. He cited
( y3 V5 `5 {5 D- R8 e! t4 G"fail-safe mechanisms" in the cars that were designed to shut# [6 I. J* l r. o& K0 h
off or reduce engine power "in the event of a system failure."
" d9 r, b$ _% N) C) ?: dTransportation Secretary Ray LaHood told the panel in
9 t6 ~- ], D S4 u0 T* l2 e- }prepared testimony that possible electronics problems were3 K8 X( H; p% U3 G Z6 X/ |
being looked into by his agency. He said the company's recalls( Y0 z* \1 e& U3 T0 _' ^! i+ s! B
were important steps but "we don't maintain that they answer
0 c4 W3 X) Y! R. Levery question."
/ P c) `. [2 ]0 p7 S3 bToyota hired a consulting firm to analyze whether) |, J6 v8 i) s) m
electronic problems could cause unintended acceleration. The
1 r6 v7 G4 O9 _; `. Hfirm, Exponent Inc., found no link between the two. But/ E/ e: H/ h- F8 {4 J* }/ D4 Z# m& W+ i
committee investigators said the testing studied only a small$ A; S/ a, S. Y2 G0 {9 \
number of vehicles5 T9 |0 K+ q; p' ~0 b) N# D
Tracking down an electrical problem can be far more
2 b/ D. V) o4 |$ ~- qdifficult, expensive and time-consuming than finding a
# e$ G3 O" U/ S' V& T2 o" i* \mechanical problem. Electrical problems can have more than one
( m2 n9 s' _4 A, \5 Q) y' B0 psource, and they can come from inside or outside the car.
7 ]) W4 O* |: V/ zMechanical problems often leave clues such as physical damage,
& @* H- n1 p% G d/ x( Ywhere electronic troubles can be hidden in software or leave no/ \$ q1 R$ I7 g2 b
trace at all.: s n" h0 H. V" Q R, _. J
House investigators who reviewed Toyota's customer call
4 }( S' u5 Q! t' {& U7 X* fdatabase found that 70 percent of the complaints of sudden m5 ^+ ?- k8 x* _
acceleration were for vehicles that are not subject to the. B4 N' c$ y: D" d
recalls over floor mats or sticky pedals.
# v) ?5 S- t" CRep. Bart Stupak, D-Mich., chairman of the subcommittee,3 J6 [! g% h) B" x* J7 O
said Toyota "misled the American public by saying that they and' F1 o( L: j0 a8 {
other independent sources had thoroughly analyzed the+ u3 s7 v! n8 u" u
electronics systems and eliminated electronics as a possible0 j/ B3 m. e! G$ w
cause of sudden unintended acceleration when, in fact, the only
8 x& D4 U, H: C8 q8 }! k' G3 p% Ksuch review was a flawed study conducted by a company retained
7 I- k. U! Q3 c! ^/ c& v2 }: E5 V5 t9 Rby Toyota's lawyers."* Q! y& \- {* ]! x5 ]+ |# v7 h
Lentz apologized anew for the company's slow handling of
/ O* S5 u! Y- i! `0 P ~problems. "We have not lived up to the high standards our5 x3 u. D+ e* ?8 g5 A
customers and the public have come to expect from Toyota," he
0 s% l, E( A# T3 \3 f2 \said.- S: a0 u1 v) ~5 A2 x
"Put simply, it has taken us too long to come to grips with
* _. y7 v% x- l" q K1 pa rare but serious set of safety issues, despite all of our+ m. |. R0 B1 J
good faith efforts," said Lentz, president and chief operating+ r% B6 ~8 n1 \ A& z# v: n- ?$ S: `
officer of Toyota Motor Sales USA. Inc.
; U" v3 d _! O. ASeparately, among hundreds of Toyota dealers lobbying
2 Z* j+ U3 D4 o7 i/ y+ b7 ^* Qmembers of Congress Tuesday, there seemed to be widespread
: D4 T% P. m# T5 V9 H7 Srancor toward a federal government they view as picking on the5 P' G% }& O. x6 P) {( p0 h
automaker, at least in part because of the government's" w7 |( Y3 c2 q3 Y% G
investment of billions of dollars in General Motors and/ a1 B* o4 U9 v8 t; f* w3 E4 U5 N( Z
Chrysler.( C( ]1 Q. N# Q: m2 G# ~
"That's hard for me as a citizen to understand why my tax
_( Y9 Y3 L6 u3 |& P% V$ h }; u1 ~dollars are going in that direction," Paul Atkinson, a9 q- e0 L2 h- {: q- z
Houston-area Toyota dealer, said at a news conference that also- V. ?" {* @- _7 d" A% d
served as a pep rally for the visiting dealers. "To compete
& C5 z. g( [6 y2 Wwith the government as an individual entrepreneur is pretty
. T" k2 r2 u. z% ?0 t9 Itough."1 Z: ]0 b9 {& V; X$ F4 ~ d% V6 p$ @
---' U! e) Q( F1 u/ h @/ x2 Q
Associated Press writers Alan Fram, Stephen Manning and Tom
/ X; j; Z2 ]& z" _3 R- y. f* F6 mRaum in Washington and Tom Krisher in Detroit contributed to9 H$ k6 _6 X$ T* y9 V/ a
this story.
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