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丰田承认换踏板不一定能全部解决加速问题
4 k5 A8 t( c& X0 x2 H& aBy LARRY MARGASAK and KEN THOMAS2 z1 b" ]* k+ E7 ], ^& h) G
Washington (AP) -- The president of Toyota's U.S.
8 N# d$ d% u" boperations acknowledged to skeptical lawmakers on Tuesday that
+ m$ O! c+ j m% R( _the company's recalls of millions of its cars may "not totally"8 K6 R9 ^" I* b' L" ?/ r0 \$ c
solve the problem of sudden and dangerous acceleration.9 D" e: q+ V$ c+ y& ~0 x
"We are vigilant and we continue to look for potential
( u3 m7 e. C9 V [! dcauses," Toyota's James Lentz told a congressional panel.
" x* {/ W3 \5 m9 j" [6 rHowever, he repeated his company's position that unexpected6 i. A, [0 \3 _0 t' j
acceleration in some of the company's most popular cars and
( `0 h8 k# H: ^& B$ ltrucks was caused by one of two problems -- misplaced floor! P/ d! ?1 n% y1 p' f) S' |6 V; M
mats and sticking accelerator pedals., b. U. ~0 I/ o% C4 H( P
He insisted electronic systems connected to the gas pedal) F! L" u" v) u
and fuel line did not contribute to the problem, drawing sharp4 s6 p6 g5 c; z( B) ~5 B
criticism from lawmakers who said such a possibility should be; f6 w ^* _5 @+ h+ j0 F% V
further explored -- and from a tearful woman driver who could# _: o8 x- d1 I2 u/ d
not stop her runaway Lexus.
3 I; T" D; e2 k! j# ]7 A"Shame on you, Toyota," Rhonda Smith, of Sevierville,& y$ H# a. B; P) P! m
Tenn., said at a congressional hearing. Then she added a second- }# h% h9 [0 }- u
"shame on you" directed at federal highway safety regulators.* D$ E* x d, b) D' K2 }, T' U! I
Texas Republican Rep. Joe Barton cautioned his colleagues9 b# K+ R h2 i* E+ ?
early in the hearing against conducting a "witch hunt" and said
+ S* U: y/ [' W9 C; j& o' z) s% M"We don't want to just assume automatically that Toyota has8 h. @8 W! F9 }, t. z
done something wrong and has tried to cover it up." But midway
% L" E4 R) g5 }) R; Z! e. Lthrough Lentz's testimony, Barton said of Toyota's
) e/ z6 }% e+ l, e# b9 dinvestigation of the problems: "In my opinion, it's a sham."
; W7 v# h, A( p/ a0 B, |2 r" _Lentz said the company had not completely ruled out an8 b8 s" b: `) x! L& L% [
electronics malfunction and was still investigating causes of6 ~# H* t0 v; \6 d" w9 F2 k
the sudden acceleration. Still, "We have not found a
( B% n Q/ x" c% M8 tmalfunction" in the electronics of any of the cars at issue, he# n4 s1 X7 y, u4 I9 j7 C3 G
said.; g- k3 ?7 `4 q& ^* _' V
As to Smith's harrowing story, "I'm embarrassed for what6 l7 H+ C+ \7 U9 H
happened," Lentz said. "I want her and her husband to feel safe
# y( S" n+ l/ L; P0 {* o, m8 dabout driving our products," Lentz said., C! J) E% j# S7 B3 U
Three congressional panels are investigating Toyota's% W( n5 R. E# X: b" Y
problems, which affect a huge number of Americans. Toyota has. k! b8 l9 Y2 o' ~7 }
recalled some 8.5 million vehicles worldwide -- more than 6
0 D5 L/ V1 d7 a) cmillion in the United States -- since last fall because of
$ P$ O- B4 @& Q( }- g: munintended acceleration problems in multiple models and braking% C+ j% q5 F, U$ ? f2 b6 h$ G
issues in the Prius hybrid. It is also investigating steering8 D- h! Q, n8 }
concerns in Corollas. People with Toyotas have complained of( k4 ^: L. V- ?0 n ]! \7 @# T. I
their vehicles speeding out of control despite efforts to slow
# N9 ^1 h& U$ f+ g6 V. qdown, sometimes resulting in deadly crashes. The government has
) d2 D2 f: Q) y5 {4 B7 }1 U( R0 ^8 ^received complaints of 34 deaths linked to sudden acceleration
; H: w) Y# ?$ }' T! ]of Toyota vehicles since 2000.6 v5 E2 V% o9 w1 c" X
Lentz, who choked up while discussing the death of his own; u# {# i, K: n/ i0 L# [
brother more than 20 years ago in a car accident, said he
i6 G8 Z; g3 F) cunderstood the pain.4 T! E; q$ N8 O' W+ \3 h
"I know what those families go through," he said.
8 t2 [& A$ w5 a2 V7 zLentz has said in the past that he was confident Toyota's
4 h' a" Q9 V" I& [8 Ffixes on the recalled vehicles would correct the problems.
, u* P8 U e3 u& }$ xBut when pressed by Energy and Commerce Committee Chairman: \$ f4 U5 c- M
Henry Waxman, D-Calif., on whether the two recalls Toyota put) I% ] B& l6 i3 A
in place to deal with the issue would completely solve it,* C. o: [1 b$ A" D0 y/ n! a
Lentz replied: "Not totally."# L+ _5 g* s6 `. F
Still, he said chances of unintended accelerations were
' j6 o" q3 p) C& V6 A" Q8 q) J2 S c \"very, very slim" once the recall was complete. Lentz also said
) j. p4 P. A! @# |Toyota was putting in new brakes that can override the gas
5 X! t+ {# z* f! x& h% ~1 Mpedal on almost all of its new vehicles and a majority of its
7 u8 M C& U% @( ^5 T# [# Nvehicles already on the road.
1 D. v/ u* U. @) n% F pMeanwhile, Toyota president Akio Toyoda, who will testify3 f0 [, q1 O, O8 G* [1 R/ p2 ?
before a separate panel on Wednesday, said he took "full
) ~. ?$ V/ O, ^3 Z; W+ X, k( Yresponsibility" for the uncertainty felt by Toyota owners and
9 R3 h h- T0 Ioffered his condolences to a San Diego, Calif., family who were5 Z) a8 a7 [3 e! j) G
killed in late August, reigniting interest in the problems.
- j+ ]8 E" @$ ]5 s; I"I will do everything in my power to ensure that such a
! b) f8 e" X9 y* K' Ztragedy never happens again," Toyoda said in prepared testimony
& G. v! c: E5 zfor Wednesday's hearing to the House Government Oversight
4 b4 m& u2 V; O( QCommittee. "My name is on every car. You have my personal" ]4 W" y( @ T( x7 V. F7 i; P
commitment that Toyota will work vigorously and unceasingly to: C7 x z+ f% {4 i$ [9 Z
restore the trust of our customers."
$ r- P! v8 J% q% b' o5 h: B2 zLawmakers heard a brief, but riveting, deion from
7 U5 Y/ x) I ^. Y, o* m- pSmith, the Tennessee woman whose Toyota-made Lexus suddenly4 F( C# M$ z2 ~4 o4 [. X1 H
zoomed to 100 miles per hour as she tried to get it to stop --" B0 g. W& e' H9 l
shifting to neutral, trying to throw the car into reverse and5 J: @ G: A) D, j( B# D
hitting the emergency brake. Finally, her car slowed enough
8 R8 u4 e) k% `5 ?# zthat she was able to pull it off the road onto the median and
x' U+ t2 E8 O1 V) k2 Gturn off the engine.
" N5 v$ D2 ~$ e+ k, O0 z fFighting back tears, she described her nightmare ride of" w8 d4 d# G# n1 ]! E# l+ v
October 2006, calling it "a near death experience."9 ?& x; E9 |& c. `
"After six miles, God intervened" and slowed the car, she
8 l, j7 g+ S( [said. She added that it took a long time for Toyota to respond
9 I/ O$ E6 H' b' G I1 L- \$ rto her complaints.
6 b! F* b+ P% G6 f# C6 L8 t2 `In an often contentious full day of testimony, lawmakers: i. Y% w, }5 w$ j7 Z0 S
returned again and again to the question of whether electronic
8 b7 s2 N: S6 I# z+ T; @malfunctions may have contributed to the speeding cars.
7 O- H& ]( z) u"We are confident that no problems exist with the electric
) z. D; q* b" q: Qthrottle control system in our vehicles," Lentz said. He cited$ d& z4 Z6 P( \* G0 P
"fail-safe mechanisms" in the cars that were designed to shut3 \, p$ k7 ]: q: {4 X% C% d
off or reduce engine power "in the event of a system failure."6 y! z6 R2 q4 o4 ^! @# a
Transportation Secretary Ray LaHood told the panel in
. f- h, T E: s6 ?: z/ @. q, I* ^prepared testimony that possible electronics problems were1 K7 m; T/ Z$ d; A* ~" A
being looked into by his agency. He said the company's recalls/ R, V6 y0 t6 \! `% n; `" q& d
were important steps but "we don't maintain that they answer
/ V3 S! r. v3 L. s L5 ?every question."
+ ?: [$ L9 V; h0 ZToyota hired a consulting firm to analyze whether( A; Z' e) }& g, \: P3 o
electronic problems could cause unintended acceleration. The- O$ n: b1 b1 y+ X# M+ M) y
firm, Exponent Inc., found no link between the two. But
% E$ M6 G1 W) ^committee investigators said the testing studied only a small+ j! G% J6 p( Q) k" b O# m
number of vehicles# O% k% ^' j8 U# O+ h8 ?
Tracking down an electrical problem can be far more
6 I- n& }" k I) ~4 N; f' E% ]difficult, expensive and time-consuming than finding a5 [- j7 }$ B8 ^$ b3 @# q1 E
mechanical problem. Electrical problems can have more than one
% l% X7 k, C- b9 g% Usource, and they can come from inside or outside the car.
3 x f6 P$ Q" e- R; i" aMechanical problems often leave clues such as physical damage,# Z* b' @' d+ x) o* F9 N3 @
where electronic troubles can be hidden in software or leave no
; Q/ h; A7 R- b7 w2 o. Ptrace at all.
6 F) j: w) q7 }+ d6 Z, R0 vHouse investigators who reviewed Toyota's customer call
; k5 i' @ D7 H" e5 w( ~0 ?database found that 70 percent of the complaints of sudden
, j* c. r1 j$ Z9 Bacceleration were for vehicles that are not subject to the8 D6 h4 `8 O8 ?
recalls over floor mats or sticky pedals.
4 v& R9 u9 O4 {Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
; y& H q$ L5 f- I i) v5 r H/ lsaid Toyota "misled the American public by saying that they and
! ~, R/ Y, O3 b! `' Vother independent sources had thoroughly analyzed the
; _5 x6 Z5 V- F$ ^& }electronics systems and eliminated electronics as a possible
; I4 {/ }6 @# W4 Ocause of sudden unintended acceleration when, in fact, the only' X" s$ H" K p( J# {4 w
such review was a flawed study conducted by a company retained
: V( K o/ [6 D/ V' ~by Toyota's lawyers."
' g% ~8 z8 z4 n5 H7 C' nLentz apologized anew for the company's slow handling of
- l4 I2 ~1 x* L3 Q; X9 K3 sproblems. "We have not lived up to the high standards our d" @! c: l ^6 v, V3 p- ]% k9 ~
customers and the public have come to expect from Toyota," he
% b" Z0 l; Y8 l& D9 f Lsaid.
& M1 f' r2 M% l0 J3 ?"Put simply, it has taken us too long to come to grips with! v0 b. t I, G" v: f" }0 y
a rare but serious set of safety issues, despite all of our8 }) o$ Z! A& J
good faith efforts," said Lentz, president and chief operating
( |0 p8 S4 b$ |- n2 Yofficer of Toyota Motor Sales USA. Inc.
6 f! f; c Z- Y* Q& P2 z9 zSeparately, among hundreds of Toyota dealers lobbying' I9 G `! \9 `6 v
members of Congress Tuesday, there seemed to be widespread
; u" L3 G, b& C# {0 e6 _rancor toward a federal government they view as picking on the
3 U, [9 m/ X3 c% rautomaker, at least in part because of the government's4 i' y7 R: z( ^0 ]/ V$ y# U
investment of billions of dollars in General Motors and
+ C9 b: B4 S G: YChrysler.
8 r, V. R: P4 E* p5 l8 o) b"That's hard for me as a citizen to understand why my tax
/ _, t4 Y. Q, [dollars are going in that direction," Paul Atkinson, a& `. v5 t9 G( M
Houston-area Toyota dealer, said at a news conference that also
" p1 G( E8 ^) ?* g1 E5 v# pserved as a pep rally for the visiting dealers. "To compete
% i/ A, n: J, N2 Ewith the government as an individual entrepreneur is pretty# H9 g" I/ @2 _) C- v
tough."
, y% ?; \3 q1 v2 P0 {( O' ~( h---
) `2 O$ W# G- h0 Z1 f" UAssociated Press writers Alan Fram, Stephen Manning and Tom: Z4 S: O% @! R( C* K5 z
Raum in Washington and Tom Krisher in Detroit contributed to% }9 c: e9 o$ H0 ^" l, Y
this story.
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