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丰田承认换踏板不一定能全部解决加速问题! B& M/ @7 k% |) m3 D5 q
By LARRY MARGASAK and KEN THOMAS
7 i! H" E6 s p- B' TWashington (AP) -- The president of Toyota's U.S.( b5 F" I: N3 n! c; B% j
operations acknowledged to skeptical lawmakers on Tuesday that6 l2 S$ ~* d) {* C
the company's recalls of millions of its cars may "not totally"; m% ]* w" a( K6 f7 j! ^9 e% C5 b& M
solve the problem of sudden and dangerous acceleration.
E4 A) W9 O+ d% n. K2 C"We are vigilant and we continue to look for potential3 \3 W- M8 P0 C4 R1 ~ \
causes," Toyota's James Lentz told a congressional panel.% e# i+ i/ t: ^ J) N
However, he repeated his company's position that unexpected/ U R, c) c0 a7 H9 j5 A! @
acceleration in some of the company's most popular cars and3 d$ |" l( `9 B% M0 D3 l3 r9 D, q
trucks was caused by one of two problems -- misplaced floor
. _1 w/ h% R6 Z! ^mats and sticking accelerator pedals.
& f& w7 r; G1 `& @9 kHe insisted electronic systems connected to the gas pedal
$ {. ]& d6 c# O7 i; E& [and fuel line did not contribute to the problem, drawing sharp
7 L; y9 F$ x7 Zcriticism from lawmakers who said such a possibility should be5 m9 `$ x5 G3 @9 C# A! ?
further explored -- and from a tearful woman driver who could& I; P6 P$ ]/ N' [( U G. y9 T3 o
not stop her runaway Lexus.
3 u: J) W" D \" S; J"Shame on you, Toyota," Rhonda Smith, of Sevierville,7 t$ U6 i8 c; p9 y! K5 d+ h5 C
Tenn., said at a congressional hearing. Then she added a second( [$ }- P" k/ _. D
"shame on you" directed at federal highway safety regulators.; b% J1 I% c) N8 k) U" X; u( z2 _$ z
Texas Republican Rep. Joe Barton cautioned his colleagues
" p& q, B# |5 o6 X) k; n4 |early in the hearing against conducting a "witch hunt" and said/ a2 w! W# q3 V2 C. f+ |5 p
"We don't want to just assume automatically that Toyota has( ^% _ C6 d |* `' ^6 K9 o
done something wrong and has tried to cover it up." But midway
. h% W* i$ I D* v8 lthrough Lentz's testimony, Barton said of Toyota's" n5 X% ^0 |! p) a5 v
investigation of the problems: "In my opinion, it's a sham."$ a* S- w/ |7 f& x
Lentz said the company had not completely ruled out an" x( i3 I/ M* Z K: f
electronics malfunction and was still investigating causes of
3 L+ Y$ h4 s9 v; V2 Rthe sudden acceleration. Still, "We have not found a
8 p! e$ H) ~, A+ E6 N" Y7 a& F8 vmalfunction" in the electronics of any of the cars at issue, he
* h0 N9 c, H7 Qsaid.0 L- Q: m+ w" t' V' a
As to Smith's harrowing story, "I'm embarrassed for what
4 j5 y/ F9 n) N; `& X6 w3 @happened," Lentz said. "I want her and her husband to feel safe7 I: \1 j+ V0 C+ B/ ]. t
about driving our products," Lentz said.
; P& N6 \! T6 d8 Y7 Y8 o9 [: n4 {Three congressional panels are investigating Toyota's
/ Q5 {1 F/ x4 \1 o9 Yproblems, which affect a huge number of Americans. Toyota has( O6 ?; t4 s3 ^' H0 \2 n: n
recalled some 8.5 million vehicles worldwide -- more than 69 [, r& F: K9 Z- t! C, `+ d
million in the United States -- since last fall because of
. b U) N1 V, }; T$ F8 B# s( [unintended acceleration problems in multiple models and braking* d) O5 W* \ K: _/ b
issues in the Prius hybrid. It is also investigating steering
5 _8 a+ `/ U( F; F9 G4 Tconcerns in Corollas. People with Toyotas have complained of5 m y7 Q- X) ~# q( T, X
their vehicles speeding out of control despite efforts to slow8 {" A" w6 N4 H0 S }. ~% T) I
down, sometimes resulting in deadly crashes. The government has8 v8 F- [1 |# p% a# s9 ~, b
received complaints of 34 deaths linked to sudden acceleration
/ B: q6 G7 F# M T. q3 Z: gof Toyota vehicles since 2000.. w; O& X _* \' B6 ]
Lentz, who choked up while discussing the death of his own: w' O% F! W% [/ e
brother more than 20 years ago in a car accident, said he9 V. D3 X* v" X2 x8 e, d. |1 q
understood the pain.
( a. Y5 j0 [* }0 ? P1 S8 y+ {"I know what those families go through," he said.
, d4 F$ O& X& [) Z9 A* pLentz has said in the past that he was confident Toyota's
5 o% ]- z) Z( ~fixes on the recalled vehicles would correct the problems.
' A4 W2 H9 g, EBut when pressed by Energy and Commerce Committee Chairman
- }* j) T d0 l4 rHenry Waxman, D-Calif., on whether the two recalls Toyota put0 b/ ?( l& N z% N& N
in place to deal with the issue would completely solve it,
& i, k3 O1 w g- T1 vLentz replied: "Not totally."
7 y) ?+ r% n0 @, p$ x9 q& `" CStill, he said chances of unintended accelerations were
. M5 z1 L3 q2 x* k& S- N( U5 f+ v"very, very slim" once the recall was complete. Lentz also said, {# @ K! @3 a j, K' C$ [% p
Toyota was putting in new brakes that can override the gas* H. e/ s, d. R$ c: C3 s$ X6 e
pedal on almost all of its new vehicles and a majority of its% T0 d! U0 B+ ~0 x9 o
vehicles already on the road.
/ R& q1 p4 }7 Y5 F: d$ i- y% qMeanwhile, Toyota president Akio Toyoda, who will testify
" F( G3 T$ n: Gbefore a separate panel on Wednesday, said he took "full
4 z! s, i1 \4 J' `" yresponsibility" for the uncertainty felt by Toyota owners and
* X/ [% P4 M3 `2 a1 H/ f4 Moffered his condolences to a San Diego, Calif., family who were. [: t/ M1 G; ~- {7 G' m0 r" }6 m! u! ?# ~
killed in late August, reigniting interest in the problems.
. s3 e' j2 N) B f- z, f& ?- b# M9 a"I will do everything in my power to ensure that such a: v* T6 E0 g u( l' }4 D/ o: ?
tragedy never happens again," Toyoda said in prepared testimony
" o) J$ ]! W7 @2 Dfor Wednesday's hearing to the House Government Oversight
) x* a9 u- E, y, Y( ^6 lCommittee. "My name is on every car. You have my personal+ o4 P& f8 I* ~6 Q9 `, q
commitment that Toyota will work vigorously and unceasingly to
; ?& T, J; W2 R( f, F8 C( crestore the trust of our customers."; r& p3 \) ?$ j* s) P
Lawmakers heard a brief, but riveting, deion from* ~8 d1 M8 B0 C& {0 ^; |
Smith, the Tennessee woman whose Toyota-made Lexus suddenly$ x# ^, m7 @* g( [# J& m, q* R& S
zoomed to 100 miles per hour as she tried to get it to stop --3 X* l2 b+ I" K1 ~; ^; L
shifting to neutral, trying to throw the car into reverse and
" K- ~" K0 V9 I/ g' B% }; v0 }' x* s% Chitting the emergency brake. Finally, her car slowed enough
3 w" _7 \+ o' C! a$ Ithat she was able to pull it off the road onto the median and
* v8 j! j, `9 Y |8 X5 R% _turn off the engine.& z9 k& u2 r) I- U( B
Fighting back tears, she described her nightmare ride of
6 d* C; h5 v8 m0 w9 \ t3 f* bOctober 2006, calling it "a near death experience."! B% q- S e5 o* E2 I6 {( E, t3 Q
"After six miles, God intervened" and slowed the car, she! [" u. M- c6 m: u/ c I3 ~9 s! L
said. She added that it took a long time for Toyota to respond
* N* w3 I j/ rto her complaints.
, R2 h4 h* u# p. jIn an often contentious full day of testimony, lawmakers, _6 _$ n6 }1 z7 i4 A1 f8 D: w
returned again and again to the question of whether electronic! ?) l8 n! k- I4 Q4 ~% `
malfunctions may have contributed to the speeding cars.
' c0 N$ h3 @4 x5 A% `"We are confident that no problems exist with the electric
6 C3 O2 H& ~( p: |+ @throttle control system in our vehicles," Lentz said. He cited
& L# B! D1 O, F+ O1 R( a# e"fail-safe mechanisms" in the cars that were designed to shut/ j* N8 D/ u7 z7 _1 I' M
off or reduce engine power "in the event of a system failure."' D! }# |( c! f: U- f$ F3 x
Transportation Secretary Ray LaHood told the panel in, O" W$ m# S. d% z0 p0 a6 \0 }( g! [
prepared testimony that possible electronics problems were" L J* o* B2 {
being looked into by his agency. He said the company's recalls
+ O7 b. _' ~# E- Z% x4 Gwere important steps but "we don't maintain that they answer
" z- ]' F9 E `% D8 k% ~- Revery question.": ~. G- q2 H4 B6 R! x
Toyota hired a consulting firm to analyze whether
% L' n# K* V4 T) J0 ]4 \electronic problems could cause unintended acceleration. The: J& c$ v; i* _! e. N" L
firm, Exponent Inc., found no link between the two. But
9 {6 Q5 |. w0 k0 c/ X Lcommittee investigators said the testing studied only a small
: o. V0 D, m. jnumber of vehicles: ?8 `1 [, `+ n: D
Tracking down an electrical problem can be far more/ i. M4 N. w! O+ B0 c0 s! S
difficult, expensive and time-consuming than finding a) Q" n5 ?4 Z0 t' x8 ^
mechanical problem. Electrical problems can have more than one
# Q6 i+ ]+ t, y" c) A Psource, and they can come from inside or outside the car.
4 z5 f% `+ a* z& k9 [; @+ ]Mechanical problems often leave clues such as physical damage,% P2 N6 D( I; t. c$ ]$ \4 Q
where electronic troubles can be hidden in software or leave no
5 L& x, }" D5 p$ Ttrace at all.
3 A9 H0 d* d3 ]) G, {: g" u) S0 THouse investigators who reviewed Toyota's customer call
: ^0 D& L# ~# i, {* [database found that 70 percent of the complaints of sudden
% R" G2 u2 |. K% y5 [" Bacceleration were for vehicles that are not subject to the5 d- U; q3 L, J
recalls over floor mats or sticky pedals.1 J( E' Y4 l; m( c* S, f( {& z
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,+ k5 I# k- A8 r, L% e) D5 c
said Toyota "misled the American public by saying that they and
1 x" w, r$ q' K$ C. U7 s% R' iother independent sources had thoroughly analyzed the
5 u" c3 P5 j* Q* z7 welectronics systems and eliminated electronics as a possible4 q+ F r2 k2 l% P e4 X6 s5 f) B
cause of sudden unintended acceleration when, in fact, the only3 A' ~+ A2 u5 j0 S
such review was a flawed study conducted by a company retained. r* T* ?3 f0 a0 W( @+ p/ d
by Toyota's lawyers."
$ I% p A& {: m* s# n. ]Lentz apologized anew for the company's slow handling of
# U- R) D8 J! f- [problems. "We have not lived up to the high standards our
& y1 j9 R, G2 _3 r- `0 p3 zcustomers and the public have come to expect from Toyota," he
# B* R- z+ v& N% g! Gsaid.
4 b/ W9 c& P5 w+ N"Put simply, it has taken us too long to come to grips with5 R0 [+ |& V* v2 _9 z/ G
a rare but serious set of safety issues, despite all of our
0 s6 C. Q$ p7 h5 `good faith efforts," said Lentz, president and chief operating
& c% k$ D+ j+ ~7 `, A2 N6 Nofficer of Toyota Motor Sales USA. Inc./ \4 n& Y9 d* _7 ^0 o
Separately, among hundreds of Toyota dealers lobbying
- H* I6 R. b" k- m; X( T0 A& x& s1 Gmembers of Congress Tuesday, there seemed to be widespread
5 R% p* S! M u4 erancor toward a federal government they view as picking on the
$ M9 }; Y: A+ w& n1 W% b0 }automaker, at least in part because of the government's
2 |0 }; G( V6 j; t& V0 ], Ninvestment of billions of dollars in General Motors and2 x( k; [# d, J- c. s) O0 N) k0 b% Y) O
Chrysler.) j/ [$ _) d0 S0 e: Q
"That's hard for me as a citizen to understand why my tax
a' f8 W5 {. W. y% A; rdollars are going in that direction," Paul Atkinson, a
8 s" o2 G& [! d5 v3 ]' dHouston-area Toyota dealer, said at a news conference that also( y# d% Q; z, D4 @- I& I) g! L+ ^+ E
served as a pep rally for the visiting dealers. "To compete k# u! U" r* [. x- u2 P
with the government as an individual entrepreneur is pretty
2 L! V$ q s. f3 m9 r* Dtough."0 }& l/ X# _" R' m. \) P8 N
---
( V- z$ x1 f. a$ f8 M! ]( L% GAssociated Press writers Alan Fram, Stephen Manning and Tom
5 s" K3 E7 s/ F6 V( _6 ARaum in Washington and Tom Krisher in Detroit contributed to! i$ b7 A4 W3 |- F8 o+ ~+ C! \
this story./ q& j7 R. i6 ~2 o/ P. `
' U' R$ F" X& u-0- Feb/23/2010 21:04 GMT |
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