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丰田承认换踏板不一定能全部解决加速问题$ R8 ^" M" w1 X6 d* S9 R
By LARRY MARGASAK and KEN THOMAS
! Y1 n. c, V1 n0 f1 W* dWashington (AP) -- The president of Toyota's U.S.
1 t4 G' h% H' H* Loperations acknowledged to skeptical lawmakers on Tuesday that6 F9 D) v& i# l; }9 ~& I. E
the company's recalls of millions of its cars may "not totally"
1 D) U8 m. z9 ~solve the problem of sudden and dangerous acceleration.
" i& w( J* Q$ a. y8 Q5 L"We are vigilant and we continue to look for potential
, N5 B8 l$ K+ |7 Y; k, ?& Ccauses," Toyota's James Lentz told a congressional panel., ~- m8 s' H. C- `5 H, s
However, he repeated his company's position that unexpected
2 V% Z" h' ^$ b% I5 S5 pacceleration in some of the company's most popular cars and
' t' S, I1 }2 f. e; Rtrucks was caused by one of two problems -- misplaced floor
9 A/ y$ Z* F" \6 kmats and sticking accelerator pedals.
* L+ F+ U$ f K- S3 J3 PHe insisted electronic systems connected to the gas pedal
6 l0 |! k* n7 X8 i9 ?and fuel line did not contribute to the problem, drawing sharp
7 q3 u5 r# d' `) x- {criticism from lawmakers who said such a possibility should be
. P8 {6 f+ k- j! _) \further explored -- and from a tearful woman driver who could/ s& p1 K2 M( D
not stop her runaway Lexus.- v7 k& h* b6 E8 f
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
5 n1 V/ O, k. x" fTenn., said at a congressional hearing. Then she added a second
" c- |7 k0 A g( O"shame on you" directed at federal highway safety regulators.! R1 p3 C) x- N2 ]5 s7 [: {
Texas Republican Rep. Joe Barton cautioned his colleagues
, \0 V9 l( n9 r8 E& D+ i% G# v# Jearly in the hearing against conducting a "witch hunt" and said) k" b. X0 q! @
"We don't want to just assume automatically that Toyota has1 _' h Z. J `& V5 b# k: u
done something wrong and has tried to cover it up." But midway
$ o. h+ Z0 r. B j* w# r8 Y5 ^through Lentz's testimony, Barton said of Toyota's
3 y9 F0 `! O$ u- Binvestigation of the problems: "In my opinion, it's a sham."6 p7 V- f. k0 O/ Y7 p9 r2 T, z
Lentz said the company had not completely ruled out an
+ m0 V: I: N4 X6 \electronics malfunction and was still investigating causes of9 C1 w9 p$ W. O' {
the sudden acceleration. Still, "We have not found a
, ^/ F4 e9 [+ B& N7 I. u3 D3 }9 Cmalfunction" in the electronics of any of the cars at issue, he
. H+ W) O8 Q( r3 wsaid./ ~6 x+ Y- _4 z* ?
As to Smith's harrowing story, "I'm embarrassed for what$ o6 R: `8 X4 o; ]" D9 {9 W
happened," Lentz said. "I want her and her husband to feel safe7 H' ]/ [% R2 a% }
about driving our products," Lentz said.
' s, _7 N6 O7 k$ a- a! g6 l$ [5 iThree congressional panels are investigating Toyota's! a7 o0 c* D- @/ f, Q* v) A! B
problems, which affect a huge number of Americans. Toyota has( [# s% x* D6 Q' \# L2 [- o
recalled some 8.5 million vehicles worldwide -- more than 6
7 z8 i. b- j% k7 x$ l0 Y. Smillion in the United States -- since last fall because of# F9 [2 @& i3 ~% N y; | Z
unintended acceleration problems in multiple models and braking
( g& D5 b, q) X6 F0 y+ Uissues in the Prius hybrid. It is also investigating steering- m6 }, D' K4 ^/ M9 g
concerns in Corollas. People with Toyotas have complained of. o, c: N5 A& d! O
their vehicles speeding out of control despite efforts to slow
+ y7 v1 B: I1 V& |8 A& Jdown, sometimes resulting in deadly crashes. The government has* G3 ?: ]9 v) }, I2 H; C; o
received complaints of 34 deaths linked to sudden acceleration
o$ r2 T' T* i! p* `' P8 zof Toyota vehicles since 2000.
5 N3 h8 R x9 h. m0 z. sLentz, who choked up while discussing the death of his own4 }: B) K1 e- K/ R5 z2 Z: J
brother more than 20 years ago in a car accident, said he
9 _' b( w6 q$ y! q0 ?understood the pain.1 a3 n* J+ d3 G7 e( `7 q- a# Y7 F6 o
"I know what those families go through," he said.
+ p1 @4 s% @5 PLentz has said in the past that he was confident Toyota's! D5 d F6 C5 x) ^8 }
fixes on the recalled vehicles would correct the problems.( |9 }- v$ ]1 Q: u I; o5 R% a
But when pressed by Energy and Commerce Committee Chairman
2 I0 U ~, A2 ?; }2 g/ {; rHenry Waxman, D-Calif., on whether the two recalls Toyota put2 b1 F% E% f5 q! s% ?" q
in place to deal with the issue would completely solve it,
* z: C( n; S. E5 RLentz replied: "Not totally."
3 u5 _9 x( [, Y) f7 bStill, he said chances of unintended accelerations were, I) {! X( e% Q0 E( w: P
"very, very slim" once the recall was complete. Lentz also said
@8 o7 u G; s/ m7 Y0 zToyota was putting in new brakes that can override the gas
1 w" o9 n$ A/ q5 t( Tpedal on almost all of its new vehicles and a majority of its
" ]" h' ]+ J$ [( \) {# k" m1 l8 y$ dvehicles already on the road.( a4 E% s- `: |! s. u* s6 o
Meanwhile, Toyota president Akio Toyoda, who will testify
' K; e% Q* q, z+ rbefore a separate panel on Wednesday, said he took "full
& S- x) b6 W- Y% c/ C E/ `responsibility" for the uncertainty felt by Toyota owners and2 M5 {/ y" Q3 ]4 v8 o
offered his condolences to a San Diego, Calif., family who were B- B& `4 O* M z/ t+ m
killed in late August, reigniting interest in the problems.
1 D& C! `' l$ q/ G"I will do everything in my power to ensure that such a
8 C2 L2 F3 i! \& M, L/ qtragedy never happens again," Toyoda said in prepared testimony6 u; S% ]2 S9 w( B! ]$ T
for Wednesday's hearing to the House Government Oversight
1 l+ G; b+ ?# H LCommittee. "My name is on every car. You have my personal; G- R8 w% Q. k. y
commitment that Toyota will work vigorously and unceasingly to
8 m" f$ y$ p j8 P) Drestore the trust of our customers."8 c- }' }5 \$ e/ B* _ d
Lawmakers heard a brief, but riveting, deion from
1 k( q/ Y- j6 c+ C$ \0 u( x0 c- pSmith, the Tennessee woman whose Toyota-made Lexus suddenly6 ?# h5 S+ V! N
zoomed to 100 miles per hour as she tried to get it to stop --
, ?! D2 z6 ?* H% _shifting to neutral, trying to throw the car into reverse and
1 v$ I5 z/ P4 J) q- q# Mhitting the emergency brake. Finally, her car slowed enough7 H% ?9 w0 _0 ?. m9 J4 L9 ?/ Y' d) C
that she was able to pull it off the road onto the median and( ?& j- {9 y$ l+ `2 j
turn off the engine.
5 ^9 }, V- y& n$ K/ U+ eFighting back tears, she described her nightmare ride of
: J+ D3 q1 }) h. w2 V, ]October 2006, calling it "a near death experience."
+ K3 e9 h" }3 B"After six miles, God intervened" and slowed the car, she
% z2 ]# U$ [7 c& J) C" O* H7 _+ Ssaid. She added that it took a long time for Toyota to respond
, W* f1 y! H0 _3 ^1 R' X7 lto her complaints.
. q( p( O3 V) M* {In an often contentious full day of testimony, lawmakers
. d$ S4 \0 S+ M4 f0 u8 wreturned again and again to the question of whether electronic% F% r+ Z/ l! u9 f4 r, n5 v
malfunctions may have contributed to the speeding cars.' k7 `; O( n; ^6 X0 |8 m2 s
"We are confident that no problems exist with the electric1 h/ ^3 y8 B- M9 p' X8 M
throttle control system in our vehicles," Lentz said. He cited
; U- `) ?5 } R7 j5 P"fail-safe mechanisms" in the cars that were designed to shut- k# n8 t# M6 t! }
off or reduce engine power "in the event of a system failure."1 w; R; K9 @! Z
Transportation Secretary Ray LaHood told the panel in
: ^5 i8 q. x$ G0 [prepared testimony that possible electronics problems were W! C! x2 q4 o
being looked into by his agency. He said the company's recalls0 o5 `% P1 W/ Y0 o5 e o( I
were important steps but "we don't maintain that they answer+ Q; H+ ?+ p' f$ y7 U3 t
every question."
6 W4 N' S, ]# fToyota hired a consulting firm to analyze whether0 f5 |5 j9 C C
electronic problems could cause unintended acceleration. The5 W0 h+ T; U u' {
firm, Exponent Inc., found no link between the two. But
( J B# y% D/ Mcommittee investigators said the testing studied only a small
, r' p+ R N Lnumber of vehicles
1 {7 Y- @2 U* M$ k8 l) fTracking down an electrical problem can be far more6 E2 V: I& X7 p
difficult, expensive and time-consuming than finding a6 K; s7 A3 a6 b
mechanical problem. Electrical problems can have more than one
9 ?9 ~$ R: u( ]( K5 c5 P* msource, and they can come from inside or outside the car.' o* W# Y+ r) D
Mechanical problems often leave clues such as physical damage,
. k. s, i, G8 R# k U% d8 O. b* pwhere electronic troubles can be hidden in software or leave no( y( x3 d6 d E+ W
trace at all.
* ]% v. N Y2 t; k8 THouse investigators who reviewed Toyota's customer call) ~" W* K: e( k
database found that 70 percent of the complaints of sudden7 `6 Y& c2 r0 M6 R
acceleration were for vehicles that are not subject to the
: b7 x% f& F# t: _5 R+ L9 Crecalls over floor mats or sticky pedals.
0 c7 f. a, a5 s/ B: {Rep. Bart Stupak, D-Mich., chairman of the subcommittee,# v5 H1 s5 m. ~8 o. j
said Toyota "misled the American public by saying that they and
( y" [6 l+ `0 ]1 Q3 Yother independent sources had thoroughly analyzed the
: J3 e4 b; Z* X; {electronics systems and eliminated electronics as a possible
$ F3 T. a9 l2 D K; h# H' N. ccause of sudden unintended acceleration when, in fact, the only; ?6 S) t1 ^: A& n
such review was a flawed study conducted by a company retained
* r# V9 {! G/ \+ ~" U) m9 w* yby Toyota's lawyers.", V* }, ^2 w+ a8 f$ D& @" S
Lentz apologized anew for the company's slow handling of
3 _: }& e- Z2 f! U" u% }2 H, wproblems. "We have not lived up to the high standards our! k, A6 Y3 q8 @
customers and the public have come to expect from Toyota," he
& j5 H2 o. M* s2 o8 m6 zsaid./ Z0 L4 S8 E% J( o
"Put simply, it has taken us too long to come to grips with( G3 Q+ m- s) }- M
a rare but serious set of safety issues, despite all of our( a- b7 v/ D3 w( B8 c$ u
good faith efforts," said Lentz, president and chief operating
4 p8 S. f* N" T7 \/ ?$ B6 Eofficer of Toyota Motor Sales USA. Inc.
* w+ f. C" b" U. A; c$ @Separately, among hundreds of Toyota dealers lobbying
! \6 u" `' m( g3 l9 e: u0 a# @members of Congress Tuesday, there seemed to be widespread
+ w4 J/ J' Q9 Grancor toward a federal government they view as picking on the, W& |. N5 Z7 v. @6 H# \- a- y4 N
automaker, at least in part because of the government's
% A n9 p9 Y/ U! H% rinvestment of billions of dollars in General Motors and
' d; }0 c t+ z4 mChrysler.
4 v) L- O3 |% K; f- `" ^: z"That's hard for me as a citizen to understand why my tax
3 |/ _7 b& A9 y, Q( G4 jdollars are going in that direction," Paul Atkinson, a5 D7 l2 x& L; j! S7 W
Houston-area Toyota dealer, said at a news conference that also
# f$ u N0 d/ s. gserved as a pep rally for the visiting dealers. "To compete
! _1 H0 a7 I) u. X4 _with the government as an individual entrepreneur is pretty
. N( \1 ?, ` d" A' h& b4 Utough.", Y% A9 i! z @
---. N5 x E5 N6 O8 x- `
Associated Press writers Alan Fram, Stephen Manning and Tom
5 W! l' z0 T$ W7 dRaum in Washington and Tom Krisher in Detroit contributed to
& b E# f9 P* C' `, Uthis story.# Y* u6 c; a, N$ W- t7 z6 J5 I! ]5 n
" B: V! x$ `& ^ n
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