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丰田承认换踏板不一定能全部解决加速问题5 @" r6 m: t, W7 b
By LARRY MARGASAK and KEN THOMAS
$ w: U! l$ w4 m7 Q: [6 v" NWashington (AP) -- The president of Toyota's U.S.( j, Y# J- @7 s9 }! Z" T: l
operations acknowledged to skeptical lawmakers on Tuesday that
5 q9 [8 [" c2 Othe company's recalls of millions of its cars may "not totally"% L; w! l6 r! X$ y
solve the problem of sudden and dangerous acceleration.
5 B' ~0 r! N$ X$ F0 }2 T"We are vigilant and we continue to look for potential6 T0 `0 C. f+ C% m6 w
causes," Toyota's James Lentz told a congressional panel./ S0 M- G+ b; S) e" \6 F3 n
However, he repeated his company's position that unexpected" P6 V6 {3 D$ o" C) f, K7 d
acceleration in some of the company's most popular cars and
: A: {. D3 C9 j4 Q4 o* |trucks was caused by one of two problems -- misplaced floor: f, u- B% E: Y3 q# B
mats and sticking accelerator pedals.$ G1 d" X- A7 ^3 w8 c" ?
He insisted electronic systems connected to the gas pedal
- X' `( ]+ I4 x! \" xand fuel line did not contribute to the problem, drawing sharp
/ O+ _7 e3 C( {, r- Q: jcriticism from lawmakers who said such a possibility should be
6 Z$ Y# p2 k {. S8 bfurther explored -- and from a tearful woman driver who could
+ x2 x) `; N( b/ U( enot stop her runaway Lexus.
5 b6 m0 t( J+ \) r# S"Shame on you, Toyota," Rhonda Smith, of Sevierville,& V4 a6 f! y" L2 Z0 a
Tenn., said at a congressional hearing. Then she added a second9 |# M+ d5 Y( C) O& Z0 l. f
"shame on you" directed at federal highway safety regulators.
6 @- f; t4 A! Q6 C4 }Texas Republican Rep. Joe Barton cautioned his colleagues" v" o, C0 r6 L. x3 q
early in the hearing against conducting a "witch hunt" and said
5 R* K; h+ d1 V1 Z2 K2 @"We don't want to just assume automatically that Toyota has
1 `7 U1 z1 I* }* x7 Q) m* Vdone something wrong and has tried to cover it up." But midway: I! `, F: x# b
through Lentz's testimony, Barton said of Toyota's D- O: G' Z9 C" E& @
investigation of the problems: "In my opinion, it's a sham."6 q8 H2 B' B- |+ ]
Lentz said the company had not completely ruled out an
1 o3 e; M9 t7 m% H# J, nelectronics malfunction and was still investigating causes of
4 i4 B: b- W9 B, ?9 \+ K! Xthe sudden acceleration. Still, "We have not found a
' C T: C! m3 Pmalfunction" in the electronics of any of the cars at issue, he
% @* @) v: I; a( e. O4 Fsaid.
8 Q/ c+ M; e5 _9 o5 j! X; s! B2 _* jAs to Smith's harrowing story, "I'm embarrassed for what
1 q. W8 G8 }2 [- F# ~& a0 J3 bhappened," Lentz said. "I want her and her husband to feel safe
+ s. h( \9 D& }, h6 d) q% sabout driving our products," Lentz said.
. G2 f) q) ?; S: I+ dThree congressional panels are investigating Toyota's
% W( N5 B: l# K9 [- p( T Eproblems, which affect a huge number of Americans. Toyota has
N* W7 d1 p8 o, s# M' Urecalled some 8.5 million vehicles worldwide -- more than 6
2 f6 y" w# i2 Umillion in the United States -- since last fall because of
; p1 h& i% e5 wunintended acceleration problems in multiple models and braking- @+ d2 z% C, C7 e* C
issues in the Prius hybrid. It is also investigating steering8 w9 _- x4 a( m% G, X8 Q
concerns in Corollas. People with Toyotas have complained of. k! e: c. m" s0 ~9 O7 f
their vehicles speeding out of control despite efforts to slow- o2 F% L, X$ r; d5 L
down, sometimes resulting in deadly crashes. The government has' x# Y$ Z8 q4 [/ p6 t9 I! a& z
received complaints of 34 deaths linked to sudden acceleration# m1 W' s" I$ Y5 c# @+ e! s
of Toyota vehicles since 2000.
O6 R$ v6 J3 T! p; vLentz, who choked up while discussing the death of his own( T3 j O% d' i1 x( P+ P
brother more than 20 years ago in a car accident, said he P7 H6 v9 f5 [. H
understood the pain.6 r+ a# b0 Y" H* J
"I know what those families go through," he said.. c6 Q; ~. p4 x V0 E% p
Lentz has said in the past that he was confident Toyota's0 G$ K2 H2 H1 @
fixes on the recalled vehicles would correct the problems.7 y, F2 ^8 L7 \$ p; ~
But when pressed by Energy and Commerce Committee Chairman
: F: T4 T! a/ g& l- L2 e$ gHenry Waxman, D-Calif., on whether the two recalls Toyota put
% y" p, C0 r6 g; ^in place to deal with the issue would completely solve it,; m3 ]+ C! g0 ~
Lentz replied: "Not totally."
: E3 u$ C8 j$ m% x6 s3 S% d) VStill, he said chances of unintended accelerations were
, T1 }% q) |' y4 b: ?, ~. A9 s"very, very slim" once the recall was complete. Lentz also said
5 G" b% A% L6 k8 P, w# ~+ ~6 {: HToyota was putting in new brakes that can override the gas% s# G& l1 S7 ^' E; \
pedal on almost all of its new vehicles and a majority of its# z2 L, h7 _8 V$ s+ }
vehicles already on the road.1 C! Y, t/ v' e0 y' u; q
Meanwhile, Toyota president Akio Toyoda, who will testify
, _7 o9 c9 W4 B& [before a separate panel on Wednesday, said he took "full
7 A* B" p6 i. c; e" zresponsibility" for the uncertainty felt by Toyota owners and
$ E* H. S6 w2 L0 Y7 [8 Joffered his condolences to a San Diego, Calif., family who were
( h5 t6 ?& @$ D: x4 Qkilled in late August, reigniting interest in the problems.1 P' Q( p8 F' {+ E0 C* l
"I will do everything in my power to ensure that such a
; T7 {) k9 U) v0 l& Y% C( n9 W* T9 Rtragedy never happens again," Toyoda said in prepared testimony
) \6 W! P8 O( v' Q0 C S# Gfor Wednesday's hearing to the House Government Oversight
. _* ?9 A: A) ^/ Q% z3 _Committee. "My name is on every car. You have my personal
! u! i" V/ W7 ` Icommitment that Toyota will work vigorously and unceasingly to
7 C2 F, a8 S3 E vrestore the trust of our customers."2 W# _: ~8 e. s6 t6 w$ ~
Lawmakers heard a brief, but riveting, deion from% d6 ~) {% l* ?& U. P9 q
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
/ m( W$ G0 z/ b( Q& P" fzoomed to 100 miles per hour as she tried to get it to stop --, ?+ @) H* b1 \0 h4 g# o9 V
shifting to neutral, trying to throw the car into reverse and: T- l( T- q$ q5 _$ f, V4 Z3 @( y
hitting the emergency brake. Finally, her car slowed enough5 j% o F) }# S6 L$ G o
that she was able to pull it off the road onto the median and6 m2 M2 q, ]; K
turn off the engine.$ z0 v% ]$ a( ~ M
Fighting back tears, she described her nightmare ride of
+ W& V; u) Q( S, lOctober 2006, calling it "a near death experience."$ A; T% X6 v. ?
"After six miles, God intervened" and slowed the car, she
, d) T3 f! a) P! R8 Qsaid. She added that it took a long time for Toyota to respond/ v" l. q# T0 G8 Q m; G) `
to her complaints.
5 Y0 c8 U: y. W- F Q+ cIn an often contentious full day of testimony, lawmakers6 Y- p6 W" M4 [$ n. i2 N% w" R. R
returned again and again to the question of whether electronic9 ]: R8 T: T+ H$ d* [7 n- p4 d
malfunctions may have contributed to the speeding cars.
: } C1 J3 f$ l) W6 f' B! T"We are confident that no problems exist with the electric! d( i8 M9 L! p
throttle control system in our vehicles," Lentz said. He cited5 ^7 K/ E2 @! G0 r8 q
"fail-safe mechanisms" in the cars that were designed to shut. J3 @0 c% B' j+ Q$ T0 _
off or reduce engine power "in the event of a system failure."* u* j+ ^/ |8 \ Z& B
Transportation Secretary Ray LaHood told the panel in
8 s! t3 Z5 V0 d3 `8 T& U( v) wprepared testimony that possible electronics problems were4 l0 v5 R' ?5 }0 N6 i9 d
being looked into by his agency. He said the company's recalls1 v" j* `7 i( J
were important steps but "we don't maintain that they answer5 n* Q5 \% h* y
every question."! l' ]. N7 N2 i* I
Toyota hired a consulting firm to analyze whether9 Y4 I8 Q' R7 G9 E6 C
electronic problems could cause unintended acceleration. The
. \$ y: i3 u( Y! hfirm, Exponent Inc., found no link between the two. But, L8 V0 b- m Z- e, S2 B7 s: A
committee investigators said the testing studied only a small
/ B( k$ m4 ?& _$ E( Fnumber of vehicles
9 r# [- v+ \- K2 kTracking down an electrical problem can be far more+ K3 g# p7 h8 Z! v/ ^; C- S$ R5 q$ l ~
difficult, expensive and time-consuming than finding a* h, r1 q' {7 b: ~0 W, m3 m2 Z
mechanical problem. Electrical problems can have more than one
) ~/ J3 m+ }) C d wsource, and they can come from inside or outside the car.
j$ W# g2 q$ C* ]Mechanical problems often leave clues such as physical damage,
- \2 l# E/ ? V! L) v: L8 Kwhere electronic troubles can be hidden in software or leave no6 y. k* t# f6 N5 F
trace at all.
G1 B- A% t+ h0 M0 DHouse investigators who reviewed Toyota's customer call
] H S9 T5 U- Y$ h) R9 R7 Odatabase found that 70 percent of the complaints of sudden: B- F$ {1 \ D/ j
acceleration were for vehicles that are not subject to the
! [ T" K$ X& R+ V; V4 [4 Vrecalls over floor mats or sticky pedals." f) `: d }& t0 ^% N
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
% W P, k7 F, _6 S. asaid Toyota "misled the American public by saying that they and R2 R X6 ~8 t- U* O/ ?. ]
other independent sources had thoroughly analyzed the
0 Z: f% P, c d7 s, M8 @electronics systems and eliminated electronics as a possible X6 T# z1 T/ A6 W- R, J8 y) x
cause of sudden unintended acceleration when, in fact, the only1 S3 s5 Y7 a; g# e* N# G) E
such review was a flawed study conducted by a company retained
1 f. {1 d& L% |% s, `# Q* Xby Toyota's lawyers."
5 G# \) ^3 C2 b* a+ \, NLentz apologized anew for the company's slow handling of
% O. T8 X6 |8 y/ C6 z0 v: N# gproblems. "We have not lived up to the high standards our
5 L% s, i8 m, ]. C$ [, bcustomers and the public have come to expect from Toyota," he* G3 C4 u* }9 z- c3 T- ^* \# x
said.
% H6 M0 s9 f1 s6 L, y# X8 k"Put simply, it has taken us too long to come to grips with* X4 `& H6 U) c+ a
a rare but serious set of safety issues, despite all of our# O4 ^. o8 q9 g& G8 n5 p/ K
good faith efforts," said Lentz, president and chief operating% ]" M4 R. i# W7 s" ^9 R) ~: v
officer of Toyota Motor Sales USA. Inc.
$ d" t/ i- A3 h$ P, |* BSeparately, among hundreds of Toyota dealers lobbying
3 \7 H: c& n7 f1 [5 Nmembers of Congress Tuesday, there seemed to be widespread
+ ^9 R5 G3 t8 ~2 i; g: lrancor toward a federal government they view as picking on the
. p! J! I5 }9 P% S7 Rautomaker, at least in part because of the government's
R8 q5 u% D7 S/ cinvestment of billions of dollars in General Motors and
9 O# J2 ?0 j# sChrysler.8 Z) N" R" t2 v- e
"That's hard for me as a citizen to understand why my tax2 L! K; L V' f$ ^/ R* w( k J7 p
dollars are going in that direction," Paul Atkinson, a
+ }1 x9 l" F$ oHouston-area Toyota dealer, said at a news conference that also
- Q8 |+ f1 e: _. B; p, x1 Wserved as a pep rally for the visiting dealers. "To compete
2 p' N6 ]5 _( c9 F, Iwith the government as an individual entrepreneur is pretty5 D, N* Q( w/ _3 @0 D
tough."
8 \: ~/ w& u9 f. t" V7 A3 P7 X---
* f2 p" f; x9 H2 T7 e) Y( V9 D* @Associated Press writers Alan Fram, Stephen Manning and Tom8 w. ]( b p/ G5 \
Raum in Washington and Tom Krisher in Detroit contributed to
" \/ y1 G3 b' v/ x6 Q- m3 kthis story.4 I! H7 c8 j3 K' d) Z
6 |! H5 Z, q$ y( ?-0- Feb/23/2010 21:04 GMT |
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