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丰田承认换踏板不一定能全部解决加速问题7 m6 Q) z' w: o: r- |5 j5 H
By LARRY MARGASAK and KEN THOMAS. ?! [3 y, T# A) U
Washington (AP) -- The president of Toyota's U.S.1 I, I' _5 L/ N( W8 y
operations acknowledged to skeptical lawmakers on Tuesday that- ~" j% q2 k2 H1 N$ V8 o
the company's recalls of millions of its cars may "not totally"# M& c- A) |) a6 Y0 e3 \
solve the problem of sudden and dangerous acceleration.* }9 a! {! h% F
"We are vigilant and we continue to look for potential0 u3 G7 y8 c7 T+ _' g
causes," Toyota's James Lentz told a congressional panel.
. a8 v# A4 o3 nHowever, he repeated his company's position that unexpected
M& g7 F( g' eacceleration in some of the company's most popular cars and
& p0 u% }$ a6 `( y9 f2 ~5 Ptrucks was caused by one of two problems -- misplaced floor1 ^0 [1 k0 K' I4 m/ T9 c3 u0 O9 O6 H
mats and sticking accelerator pedals.+ N( `- |% M; |! {: ^6 k4 L# E
He insisted electronic systems connected to the gas pedal
$ g7 H. E8 Y( o8 v& @) {8 Wand fuel line did not contribute to the problem, drawing sharp2 Y* T2 o4 [" c- d7 ^ F! y
criticism from lawmakers who said such a possibility should be- I/ g" D! x/ U. f" R' q6 f' l
further explored -- and from a tearful woman driver who could- W7 K. {0 n& L/ Y/ O- _! {+ N+ Q
not stop her runaway Lexus.3 R! B: ~7 Y9 D( @2 o5 B
"Shame on you, Toyota," Rhonda Smith, of Sevierville,% s/ W3 A9 `+ ]7 V
Tenn., said at a congressional hearing. Then she added a second. { f/ |% [4 X+ H9 U: Z$ J* n# ?
"shame on you" directed at federal highway safety regulators.5 {2 a1 ~# o( D% p. s& P
Texas Republican Rep. Joe Barton cautioned his colleagues3 x: I+ Q* N! G7 ?; L& E9 p
early in the hearing against conducting a "witch hunt" and said
N' L7 ?9 h$ J' @- |! K"We don't want to just assume automatically that Toyota has
2 a* L9 S7 K0 j) [6 B/ Odone something wrong and has tried to cover it up." But midway
, H$ Z- ]9 o+ f' U" ?0 D2 X- _8 ~2 Fthrough Lentz's testimony, Barton said of Toyota's
) C+ Y0 F( Z" l* @4 Tinvestigation of the problems: "In my opinion, it's a sham."
. K- d( z0 R. p! ZLentz said the company had not completely ruled out an3 s/ M0 O' L4 @) Z' r# W
electronics malfunction and was still investigating causes of
8 N9 g2 [( i4 v1 }9 zthe sudden acceleration. Still, "We have not found a
/ z5 c7 t3 P" q5 @, umalfunction" in the electronics of any of the cars at issue, he: J( k v2 B! u2 k
said.( h, W# J# v9 c, w. @
As to Smith's harrowing story, "I'm embarrassed for what
' Y5 l* w& W8 L. ]4 ]happened," Lentz said. "I want her and her husband to feel safe
9 g F1 B, W* V j ?0 aabout driving our products," Lentz said.
: j& C2 p& c- t: {4 H. o# pThree congressional panels are investigating Toyota's
8 ?# |$ b' s( ~) dproblems, which affect a huge number of Americans. Toyota has
: r& ]" S2 x7 Q+ j( crecalled some 8.5 million vehicles worldwide -- more than 68 \; ^/ {7 Y/ ~: y
million in the United States -- since last fall because of
. y$ I! g. W8 V+ c, ~- w8 w8 s5 Ounintended acceleration problems in multiple models and braking2 b( K# L" G) W k/ a l
issues in the Prius hybrid. It is also investigating steering+ F% S0 r Y8 F& V. T6 ]; U
concerns in Corollas. People with Toyotas have complained of
h+ {% k; v0 e7 [/ }their vehicles speeding out of control despite efforts to slow
4 i. p) ]$ f" l5 gdown, sometimes resulting in deadly crashes. The government has) D! ]; m( v% [1 C: b$ K. b1 I- H9 M
received complaints of 34 deaths linked to sudden acceleration
- u& d; |6 \ G% h- kof Toyota vehicles since 2000.3 C {1 p+ t$ P2 k# t- u9 W
Lentz, who choked up while discussing the death of his own
# k& s6 C8 r( B- e! Z, [brother more than 20 years ago in a car accident, said he
+ v9 X- L0 P% H7 u1 Y; w' X& qunderstood the pain.$ K O/ Z8 M7 }" p* i0 c
"I know what those families go through," he said.) c8 s7 X6 P3 R* C; {/ x/ |7 X
Lentz has said in the past that he was confident Toyota's
1 n0 }. U6 P% L7 u( {& Tfixes on the recalled vehicles would correct the problems.
: ]7 W4 q5 D5 EBut when pressed by Energy and Commerce Committee Chairman
% l# S6 h% Z. R2 EHenry Waxman, D-Calif., on whether the two recalls Toyota put9 f) r6 A% P* w% Y3 F! [( N* u
in place to deal with the issue would completely solve it,9 V: ~0 f+ H7 r+ T( ?9 Q. a) P
Lentz replied: "Not totally."
+ q/ R" R# _9 R/ ^. cStill, he said chances of unintended accelerations were g: i0 [+ \3 E5 c; e
"very, very slim" once the recall was complete. Lentz also said
" F1 e" w5 ]0 v6 e8 {9 _0 w1 b0 NToyota was putting in new brakes that can override the gas- y; B5 m) D4 _
pedal on almost all of its new vehicles and a majority of its
- J; z. X2 q! p6 }, |! ^- }! ^8 hvehicles already on the road.4 ]4 ~ V$ j* m I m* Z. B" a
Meanwhile, Toyota president Akio Toyoda, who will testify
3 C% D2 y0 f+ C2 B! I# K4 y4 Hbefore a separate panel on Wednesday, said he took "full
; }% D# l% E) F0 Uresponsibility" for the uncertainty felt by Toyota owners and' ]9 u) l u- X& j6 [
offered his condolences to a San Diego, Calif., family who were
9 @5 D$ q, e5 b6 R3 H. Jkilled in late August, reigniting interest in the problems.4 L& N1 c) d9 _! t2 b* ?0 m
"I will do everything in my power to ensure that such a4 S0 h! S2 m' K$ s$ y! x2 d( r5 |
tragedy never happens again," Toyoda said in prepared testimony
" t& \5 ^ V; d2 \3 _3 sfor Wednesday's hearing to the House Government Oversight
8 B1 A9 I! @8 @3 w- qCommittee. "My name is on every car. You have my personal
! [6 x% s0 j- b! T, Bcommitment that Toyota will work vigorously and unceasingly to
5 e# }) A2 H3 L' s7 M4 J8 Zrestore the trust of our customers."
3 I. Y9 _- k# R0 V: c1 v9 DLawmakers heard a brief, but riveting, deion from" D% r8 w" @9 z$ q& _( z
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
; p! S/ ]0 Q# L L4 l3 B( j6 {zoomed to 100 miles per hour as she tried to get it to stop --9 e; H" H m) r" B
shifting to neutral, trying to throw the car into reverse and, a \! o# P4 p2 l- L) y- F
hitting the emergency brake. Finally, her car slowed enough
2 |9 _# }6 R8 |' k- fthat she was able to pull it off the road onto the median and
3 d/ P; G' W/ |5 D$ M0 uturn off the engine." h% x7 S! o* ~: {' c8 T/ ^
Fighting back tears, she described her nightmare ride of
& Z# z4 G1 y3 u1 F- L# `# @October 2006, calling it "a near death experience."
5 V% l1 Y n+ s"After six miles, God intervened" and slowed the car, she2 w" G. s: M x9 E" P1 ?- ] g
said. She added that it took a long time for Toyota to respond( i( n) h% k" |9 k3 m. j4 k q
to her complaints.( h$ l: ]3 W$ l# R# {8 O' V0 U& m; y( }
In an often contentious full day of testimony, lawmakers
* D( N3 O0 Q7 G, @returned again and again to the question of whether electronic8 s+ Z/ l5 `. K3 P; q5 z! R
malfunctions may have contributed to the speeding cars.
3 F! C9 ?8 e: }: ?" y& M' _6 f4 ~8 y"We are confident that no problems exist with the electric/ _ W& _* d1 R# e1 K
throttle control system in our vehicles," Lentz said. He cited
% \4 P9 f, |' I @+ I# ~9 Q) Y"fail-safe mechanisms" in the cars that were designed to shut3 m' B) j8 \$ f9 H
off or reduce engine power "in the event of a system failure."
* n0 p( d q/ t6 D" ^Transportation Secretary Ray LaHood told the panel in
# w; ?- j4 z" v/ w3 }8 Dprepared testimony that possible electronics problems were
2 Z( i4 z) Q) M5 G* c R& Jbeing looked into by his agency. He said the company's recalls) s. I: T9 V7 v7 @1 d2 W
were important steps but "we don't maintain that they answer/ K e- P& i1 U, C
every question."" C2 t* H$ O; B3 r8 ` [% o
Toyota hired a consulting firm to analyze whether( U+ q7 [: F' E% m
electronic problems could cause unintended acceleration. The# H5 t1 i6 X& {! H! V2 X5 D; ~
firm, Exponent Inc., found no link between the two. But
) i: J& {$ ?/ |! y3 ]! e9 j+ P- Wcommittee investigators said the testing studied only a small! } `$ @0 g' J+ a
number of vehicles5 b: g/ J2 H" X3 @9 C
Tracking down an electrical problem can be far more
$ q, T( ~0 m& N' }0 S* w; Odifficult, expensive and time-consuming than finding a) [* c' {/ G T0 H0 V
mechanical problem. Electrical problems can have more than one
. v, w9 \9 v1 usource, and they can come from inside or outside the car.
. d; Y$ |3 @8 ^5 c: eMechanical problems often leave clues such as physical damage,
5 j% E1 k- _0 f/ m3 T9 Ewhere electronic troubles can be hidden in software or leave no# P. |. s C$ I0 l" K: c
trace at all.# |, a& r, y! b; ]4 K' f
House investigators who reviewed Toyota's customer call
! @: t5 A" ?0 j5 E" Bdatabase found that 70 percent of the complaints of sudden7 ~' @* L& [6 k" N$ t
acceleration were for vehicles that are not subject to the3 ^# V. g. y c: s5 h1 N1 \
recalls over floor mats or sticky pedals.4 ?8 B( K2 X4 e
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,( U* x+ A+ |) X( l3 x
said Toyota "misled the American public by saying that they and3 e8 B, v+ w1 r2 d' s; X
other independent sources had thoroughly analyzed the; {$ ?4 b w: t
electronics systems and eliminated electronics as a possible) w, z& M7 J/ t0 f3 X9 I& }- J
cause of sudden unintended acceleration when, in fact, the only2 C2 H* p" A3 O4 T
such review was a flawed study conducted by a company retained
; i8 Z& T7 U( r8 B/ \by Toyota's lawyers."
. F7 @, ]# P, |Lentz apologized anew for the company's slow handling of0 Q/ ?9 m" `: i/ f% A
problems. "We have not lived up to the high standards our
+ Q5 M5 k$ i* x3 ocustomers and the public have come to expect from Toyota," he5 [* j" G! L) [& t+ D: U: E
said.: ~- r* U+ O8 M% Y4 `$ f) h* G
"Put simply, it has taken us too long to come to grips with8 U! e% Q6 M2 k0 _4 l5 v5 K. Z8 A! o
a rare but serious set of safety issues, despite all of our* V+ ]! b M5 S8 l i
good faith efforts," said Lentz, president and chief operating4 B! z' \- n1 M4 p1 Q9 M
officer of Toyota Motor Sales USA. Inc.! m: j5 j0 B( X5 E: J- l
Separately, among hundreds of Toyota dealers lobbying
( ^, w7 L% l, u; c2 I% [members of Congress Tuesday, there seemed to be widespread0 w& u; W+ } F" ~* h
rancor toward a federal government they view as picking on the
/ j, n# z0 U: q& l {5 Y) dautomaker, at least in part because of the government's% `+ b- T4 {7 ^! |
investment of billions of dollars in General Motors and
( n# @/ W" ?% \) F0 Y- I4 MChrysler.
# s, o- k/ I( [. m/ a, @"That's hard for me as a citizen to understand why my tax* J L2 f4 f3 @1 b, J7 M' F5 K/ ]
dollars are going in that direction," Paul Atkinson, a" S, x. H! E/ v/ h9 Y" q
Houston-area Toyota dealer, said at a news conference that also
$ k9 v" p. F1 \# O ]6 jserved as a pep rally for the visiting dealers. "To compete4 Q% S9 K# O% W1 a& k& U
with the government as an individual entrepreneur is pretty+ {: ?2 r; l! P( R2 D: M! J
tough."# G5 x6 C4 w( b$ a2 j! C" C% A8 z& r
---
6 ]; S' }# a& v: H7 eAssociated Press writers Alan Fram, Stephen Manning and Tom
' e- R3 J3 K6 i+ H( hRaum in Washington and Tom Krisher in Detroit contributed to4 h3 `: ^. P u% q' Z
this story.3 E$ @/ L1 p8 {4 F6 a s3 Z9 H9 a7 \
+ [4 m3 [' T: a# C1 H" e
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