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丰田承认换踏板不一定能全部解决加速问题" k5 \" [. C" i
By LARRY MARGASAK and KEN THOMAS
7 S1 o$ Z8 e) O/ dWashington (AP) -- The president of Toyota's U.S.
$ _ X: g" C& ]" ~8 O' n3 u5 Z4 `operations acknowledged to skeptical lawmakers on Tuesday that7 I7 d4 n4 w& O8 X5 B) r4 g
the company's recalls of millions of its cars may "not totally"
* H: ~2 j% M* H& e, lsolve the problem of sudden and dangerous acceleration.5 A; W4 {1 } {! g+ a: i
"We are vigilant and we continue to look for potential, h9 L( L" z$ K4 a4 m0 f" y
causes," Toyota's James Lentz told a congressional panel.
. |) l- ^! A' p- U9 J$ M: O! YHowever, he repeated his company's position that unexpected
) Y9 X# A( u9 x0 z7 s5 oacceleration in some of the company's most popular cars and2 c/ f. B; M1 ~) L1 `! S# }, O
trucks was caused by one of two problems -- misplaced floor
' ^ D) p7 N5 w. h* m! a- Zmats and sticking accelerator pedals.
1 z3 x/ Q9 V* z! p) {He insisted electronic systems connected to the gas pedal
4 d3 q2 L0 a' V* v9 Gand fuel line did not contribute to the problem, drawing sharp
; E* f, D( b# _$ ]criticism from lawmakers who said such a possibility should be7 N6 l! b# X! J `
further explored -- and from a tearful woman driver who could7 T8 h8 A( C4 A" k
not stop her runaway Lexus.
5 U- N. ^6 b0 K* `+ I7 ]8 e"Shame on you, Toyota," Rhonda Smith, of Sevierville,
( r7 U/ d7 E0 j) {5 |Tenn., said at a congressional hearing. Then she added a second1 e9 s/ A. \7 x! G& y' D4 t
"shame on you" directed at federal highway safety regulators. O2 X3 y5 O: _* S" H/ c1 M( z
Texas Republican Rep. Joe Barton cautioned his colleagues
& T% b3 U& [6 f8 f$ n* [6 f( Qearly in the hearing against conducting a "witch hunt" and said
Q& g5 _- D% n"We don't want to just assume automatically that Toyota has7 F9 z& \6 i; x: U" e# L8 A& ^
done something wrong and has tried to cover it up." But midway: I4 i, U9 W# }5 ]' E! }. _2 d2 Z. p8 d
through Lentz's testimony, Barton said of Toyota's
+ Q% T! P4 u' E# J6 minvestigation of the problems: "In my opinion, it's a sham."/ k8 f- j8 h) E/ H
Lentz said the company had not completely ruled out an& p+ v, v7 D/ o' X$ _8 B
electronics malfunction and was still investigating causes of
9 v9 w. r8 d4 A; Bthe sudden acceleration. Still, "We have not found a: C7 j- ` x! z ~
malfunction" in the electronics of any of the cars at issue, he% {. v- M, f& @1 e. r( P$ L
said.- v* K) k" l9 T3 A6 v4 C
As to Smith's harrowing story, "I'm embarrassed for what7 j# X+ k' K9 w- P. d! }% L! i
happened," Lentz said. "I want her and her husband to feel safe
6 C7 n* `0 z1 @9 E3 v- Rabout driving our products," Lentz said.
0 S+ m4 A: }6 u* F" L2 `Three congressional panels are investigating Toyota's
0 W7 m& b) \5 z# ?problems, which affect a huge number of Americans. Toyota has0 e- }, P( e0 S+ [
recalled some 8.5 million vehicles worldwide -- more than 6
7 U. {3 S9 X& t0 b' Fmillion in the United States -- since last fall because of. U: b& i5 O/ v9 T% g' o
unintended acceleration problems in multiple models and braking: Z; X5 O. }! g
issues in the Prius hybrid. It is also investigating steering3 |9 P; e; h: I8 k9 S9 A
concerns in Corollas. People with Toyotas have complained of
1 o6 b) v$ s5 I3 {4 ?* i5 [5 [0 Stheir vehicles speeding out of control despite efforts to slow, F: S6 R# x* h, ?+ T7 W* f
down, sometimes resulting in deadly crashes. The government has# C0 r$ C9 d, V) y! ]' K+ U; S
received complaints of 34 deaths linked to sudden acceleration! V8 x* L. m% ?7 g7 |
of Toyota vehicles since 2000.. J0 y P# u& x V3 x% b
Lentz, who choked up while discussing the death of his own5 g% ^* v/ L0 o7 k
brother more than 20 years ago in a car accident, said he
- }1 N; |' H3 Q* e( uunderstood the pain.% l: I- |3 S) R% F$ f) `
"I know what those families go through," he said.
7 F, b; E7 E: S$ vLentz has said in the past that he was confident Toyota's; v7 m" D0 x$ O* X# `
fixes on the recalled vehicles would correct the problems.7 k b4 M$ j. g3 l- U i
But when pressed by Energy and Commerce Committee Chairman
# X( B) s _8 kHenry Waxman, D-Calif., on whether the two recalls Toyota put
1 V0 B8 P: j" Qin place to deal with the issue would completely solve it,1 t+ f1 x/ i+ Y( E
Lentz replied: "Not totally."3 k4 b9 ^9 W4 b" p2 x$ t
Still, he said chances of unintended accelerations were
3 G" R& m% X( r/ n1 I"very, very slim" once the recall was complete. Lentz also said8 { m, u' M: w `
Toyota was putting in new brakes that can override the gas
% T7 c) o$ m( L4 X8 M jpedal on almost all of its new vehicles and a majority of its! k& l& |& {: Z, J. G
vehicles already on the road.
( _* r3 L- [# j7 i3 t' RMeanwhile, Toyota president Akio Toyoda, who will testify
% m% o5 W. ?$ t% D, z' ubefore a separate panel on Wednesday, said he took "full3 A6 x& T( o/ m
responsibility" for the uncertainty felt by Toyota owners and, H. t4 h( W0 S- o
offered his condolences to a San Diego, Calif., family who were w2 f" R4 n. U- W$ l& m6 ~
killed in late August, reigniting interest in the problems.
: N" }" B/ a: d. m* P5 Z"I will do everything in my power to ensure that such a
! E* p$ G1 j& l/ u: [tragedy never happens again," Toyoda said in prepared testimony |& {( r% u" O+ Q) T
for Wednesday's hearing to the House Government Oversight
' z0 c$ R" f* F5 x: l% WCommittee. "My name is on every car. You have my personal
4 S% C0 t4 W. l: y# @commitment that Toyota will work vigorously and unceasingly to
0 r( x& e0 e+ G# i# Y& T$ ]( d1 Qrestore the trust of our customers."
* E1 _( `0 d3 z/ v* VLawmakers heard a brief, but riveting, deion from- {; e$ }6 A( a+ h( a' D4 g- p3 Y
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
/ K- q# Y! W, n8 q! K! ~zoomed to 100 miles per hour as she tried to get it to stop --
; M. L6 q! u$ rshifting to neutral, trying to throw the car into reverse and
8 b/ R* n/ g) A# d% I: n: ]" Dhitting the emergency brake. Finally, her car slowed enough0 t/ ]# x. Z: q
that she was able to pull it off the road onto the median and' W6 R( Q. w1 X# p% O( Z
turn off the engine.
4 k! t" V" R. j' aFighting back tears, she described her nightmare ride of
H% I: _9 w/ U: {1 NOctober 2006, calling it "a near death experience."
; N$ l/ G; y9 S: Q( t' u"After six miles, God intervened" and slowed the car, she! I, Y7 C0 I$ P" C! y: R- d7 R6 \
said. She added that it took a long time for Toyota to respond. \8 n' x; v' n" L- z- ~3 Y+ A
to her complaints.& i( i$ r( Q* E" w) t4 H
In an often contentious full day of testimony, lawmakers+ Z- ]8 h* W5 ]6 c
returned again and again to the question of whether electronic. u& [' f6 [) U' @$ }
malfunctions may have contributed to the speeding cars.0 V8 g8 \. x( ^
"We are confident that no problems exist with the electric* i# [& T! f; R( E7 ~1 U
throttle control system in our vehicles," Lentz said. He cited4 \' M( |+ r. D/ X
"fail-safe mechanisms" in the cars that were designed to shut
! Q# K k# V/ ~& _. moff or reduce engine power "in the event of a system failure."+ Q+ @' A( [& }1 @- l; `9 H v
Transportation Secretary Ray LaHood told the panel in% K5 R; n$ Z/ D+ W. Y
prepared testimony that possible electronics problems were; V0 k9 b& ~ w0 n( [
being looked into by his agency. He said the company's recalls
; ]: J. G8 C6 t" s9 c" |- ~1 e! Dwere important steps but "we don't maintain that they answer2 z: ~+ {+ [8 e {9 t& Y2 c4 ^& q
every question."
) r+ K" ]* ^8 q( k# R7 e. G2 BToyota hired a consulting firm to analyze whether0 d4 M x7 b x1 ^ d
electronic problems could cause unintended acceleration. The
, Z b0 Z' m. _' _0 T9 o4 Afirm, Exponent Inc., found no link between the two. But, S( z! F. X! e& P8 S
committee investigators said the testing studied only a small
& q' i, A2 [; g) u. P. b% dnumber of vehicles
- E6 T% X5 S' J9 y2 @) kTracking down an electrical problem can be far more
2 E5 x. ^" z0 X. M2 c* P, l$ Z4 Xdifficult, expensive and time-consuming than finding a3 ]# |/ \! t+ f# h
mechanical problem. Electrical problems can have more than one
' x& p Z7 {4 p/ W3 f- m. g) ]+ Usource, and they can come from inside or outside the car.
% {8 a/ j, ~) l4 ~- W- n2 t' pMechanical problems often leave clues such as physical damage,
% E% B8 J; m: ^6 i# k5 I$ {7 y+ kwhere electronic troubles can be hidden in software or leave no
- y0 }2 }. |& \' X w' m8 f# `9 Q Strace at all.
3 T) i3 b6 w1 `House investigators who reviewed Toyota's customer call
# T2 k! b3 n3 f* [+ Ndatabase found that 70 percent of the complaints of sudden
* Z7 H7 m) M s0 b% l& {4 |; Xacceleration were for vehicles that are not subject to the
* j8 t7 s- w" y# S5 r( m2 }+ Frecalls over floor mats or sticky pedals.- e* ]- w2 L! g5 B* ]1 H! v
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
a, f9 j, w8 Zsaid Toyota "misled the American public by saying that they and
% B" m7 p. @, m2 u6 V! c+ B4 Bother independent sources had thoroughly analyzed the
; k. F, U" R% C" v9 k" g0 C, Celectronics systems and eliminated electronics as a possible3 X6 }1 k. S6 U1 c
cause of sudden unintended acceleration when, in fact, the only
, v& _$ {: e# `- j/ y3 [such review was a flawed study conducted by a company retained
K- h- C) J4 r3 X/ U8 K Wby Toyota's lawyers."
0 t9 h, x7 t( c, w4 R" K4 D# LLentz apologized anew for the company's slow handling of6 [1 e- z: f* L" q/ T5 M3 y) g# H
problems. "We have not lived up to the high standards our
/ s6 K* o$ e! K/ L: vcustomers and the public have come to expect from Toyota," he! B* b& Y8 |4 B
said./ R* v6 J |% |$ t1 t; J3 f; s
"Put simply, it has taken us too long to come to grips with
. C: e1 b& q. Y2 x2 s8 Ia rare but serious set of safety issues, despite all of our- |6 q; w" t3 |7 E) K
good faith efforts," said Lentz, president and chief operating% V, _9 r8 E4 D! h. c; c
officer of Toyota Motor Sales USA. Inc.- Y# \$ v9 ^" V+ ?: d: J
Separately, among hundreds of Toyota dealers lobbying* Q: a7 v( m$ D* p( w. ]" B
members of Congress Tuesday, there seemed to be widespread
6 w9 x( A' {' h/ ^" S! mrancor toward a federal government they view as picking on the
1 O: n. v+ M# j+ D' \& M7 ~automaker, at least in part because of the government's0 \4 ]4 u7 L; I
investment of billions of dollars in General Motors and% d U3 g/ ~. B8 n1 c6 e; s2 a, W* ?# [
Chrysler.! g* H' K- N. k/ {
"That's hard for me as a citizen to understand why my tax. V/ w" q& ?/ e. ^2 n! _4 N
dollars are going in that direction," Paul Atkinson, a( h `1 ~ u. ?9 B
Houston-area Toyota dealer, said at a news conference that also- `2 |4 `5 b2 a* n- p
served as a pep rally for the visiting dealers. "To compete
$ P8 i. p0 ^# G9 h5 w8 H4 W% z; rwith the government as an individual entrepreneur is pretty/ t; K" q$ A4 k. J9 h- X, [7 s
tough." Z. u: P6 r1 h3 P u" N# |' B
---: ?6 H. _8 I' w/ E: K+ F) g
Associated Press writers Alan Fram, Stephen Manning and Tom
9 l, a1 i j, B: YRaum in Washington and Tom Krisher in Detroit contributed to
, u+ d1 E; [; P' D5 dthis story.( | v: @ }. F2 m3 ^
2 N" M: G' y. Q% m" k) Y5 m$ e
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