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丰田承认换踏板不一定能全部解决加速问题% H2 ]+ C0 i( s: k7 h9 @
By LARRY MARGASAK and KEN THOMAS2 f1 q7 r. D" r) s8 L, U; Z8 ~
Washington (AP) -- The president of Toyota's U.S.) W+ v" S' e' T
operations acknowledged to skeptical lawmakers on Tuesday that6 I2 _8 |- r6 j; P( m m; p: |
the company's recalls of millions of its cars may "not totally"! M" t& U D" Q$ a0 v
solve the problem of sudden and dangerous acceleration." A7 z+ L: B4 ?9 J l8 P! @& p, p: K7 }
"We are vigilant and we continue to look for potential7 ?) l: D" o Y+ f
causes," Toyota's James Lentz told a congressional panel.
/ T0 M" x$ L; r* t4 Z' cHowever, he repeated his company's position that unexpected0 ~- g5 s+ b8 j8 n+ N" S
acceleration in some of the company's most popular cars and
0 }$ q6 H9 A- J* X% G6 v2 otrucks was caused by one of two problems -- misplaced floor" S8 r4 ]- H9 M
mats and sticking accelerator pedals." M% u- ]* {7 @. e$ n% h$ r) [1 u
He insisted electronic systems connected to the gas pedal( L, j( Q& \! \$ q7 v P# w
and fuel line did not contribute to the problem, drawing sharp
# a6 g8 F I1 V, r8 ` O0 }, ^criticism from lawmakers who said such a possibility should be4 F, F8 Z* b$ B8 Z: T
further explored -- and from a tearful woman driver who could
3 f0 {4 C' y' l" Fnot stop her runaway Lexus.
/ W0 p# p5 H5 f"Shame on you, Toyota," Rhonda Smith, of Sevierville,+ J, N6 u! ?. Q- j7 q0 i; P( Q1 z
Tenn., said at a congressional hearing. Then she added a second
; c" y) `( E; A/ W( x/ E+ a"shame on you" directed at federal highway safety regulators.
. i: L9 M. }' j1 r5 m. qTexas Republican Rep. Joe Barton cautioned his colleagues
7 Z" L& O+ o2 `/ s/ |5 N7 iearly in the hearing against conducting a "witch hunt" and said
9 o! k, V' R( a0 w# T"We don't want to just assume automatically that Toyota has) J( B! T4 F' |! N) T1 K% X* a
done something wrong and has tried to cover it up." But midway
- S0 m( S3 o7 A; c9 xthrough Lentz's testimony, Barton said of Toyota's
4 O( C. m, y6 |& E0 f" Binvestigation of the problems: "In my opinion, it's a sham."' f1 y$ i( d0 e5 A; |
Lentz said the company had not completely ruled out an2 l8 I& S' E4 o& [! F
electronics malfunction and was still investigating causes of
7 V7 a% \% Q6 C6 e& |; gthe sudden acceleration. Still, "We have not found a
6 K6 B5 Z% Y. fmalfunction" in the electronics of any of the cars at issue, he3 P/ n) o" q0 Y% F: I4 r( n
said.6 k6 I7 V7 ^, t8 e. m( t
As to Smith's harrowing story, "I'm embarrassed for what
" O* `& n I: v m2 K( E: Qhappened," Lentz said. "I want her and her husband to feel safe
& m* Y, [- z+ K- B/ W$ Habout driving our products," Lentz said.* a; M5 r9 ~4 Y2 y6 z# S
Three congressional panels are investigating Toyota's
/ [7 v! L6 G1 T' l- E( Eproblems, which affect a huge number of Americans. Toyota has
. ]4 |, y* F9 m8 Krecalled some 8.5 million vehicles worldwide -- more than 6( q7 F [8 b8 k( y& E% D
million in the United States -- since last fall because of7 M, V9 r7 @1 [! z% ~/ y
unintended acceleration problems in multiple models and braking% O2 s* _# g- {; ]$ R4 V
issues in the Prius hybrid. It is also investigating steering
5 x" E0 X* C6 Q/ Gconcerns in Corollas. People with Toyotas have complained of* Z }! P3 j. I; x
their vehicles speeding out of control despite efforts to slow! R. \4 v o d8 O2 A
down, sometimes resulting in deadly crashes. The government has, m( E6 o( ?4 {0 ^
received complaints of 34 deaths linked to sudden acceleration! T4 W; |: N. Z7 S5 t
of Toyota vehicles since 2000.9 }) L5 q8 \; h
Lentz, who choked up while discussing the death of his own* }9 n' b) g6 ?/ S8 Z+ c6 ~6 l5 o$ }
brother more than 20 years ago in a car accident, said he
2 H( H0 G" U, J! a5 Eunderstood the pain.
& {9 q1 o5 }: v \" {"I know what those families go through," he said.
* U; ?' e! F+ {4 Y& |" sLentz has said in the past that he was confident Toyota's
7 O& V6 [: b/ {- xfixes on the recalled vehicles would correct the problems.
7 n ^' L$ p% H8 Q sBut when pressed by Energy and Commerce Committee Chairman1 F1 Z) G+ j# I6 b: ?% ]/ L3 [5 Y" B
Henry Waxman, D-Calif., on whether the two recalls Toyota put
/ }, C8 o* M7 ?7 [+ i) Y" ~1 X% rin place to deal with the issue would completely solve it,6 D( s8 q$ c# M5 G6 [' ?
Lentz replied: "Not totally."
# ]4 g2 _+ {2 p+ k5 ~. p* c5 [: s EStill, he said chances of unintended accelerations were
5 v+ _& m5 b2 e* z9 R"very, very slim" once the recall was complete. Lentz also said
- }( D7 j! n- g0 u: \8 b( S5 N, GToyota was putting in new brakes that can override the gas
- k' }4 P! U$ C& E1 Z9 |pedal on almost all of its new vehicles and a majority of its2 V. o2 R: O5 ^* [$ V
vehicles already on the road.' l0 k7 Z! |! o% N- X: W! ?$ m
Meanwhile, Toyota president Akio Toyoda, who will testify# X6 Q8 E, V+ c9 V
before a separate panel on Wednesday, said he took "full2 [8 u3 k; i5 X$ S, Q
responsibility" for the uncertainty felt by Toyota owners and
( i# d/ P$ e& x, B( w# x9 c1 noffered his condolences to a San Diego, Calif., family who were& V0 E$ ?! B( Z3 V* P
killed in late August, reigniting interest in the problems./ o( I: v6 F" y$ ?6 R
"I will do everything in my power to ensure that such a$ R& b3 J9 V7 A- h: J
tragedy never happens again," Toyoda said in prepared testimony
" f6 E: T6 ?2 X; t3 \for Wednesday's hearing to the House Government Oversight; H, E9 k$ `* t5 b
Committee. "My name is on every car. You have my personal
8 ^ U6 E$ j7 o( |- }$ Zcommitment that Toyota will work vigorously and unceasingly to8 C& h n7 u! g- D, o
restore the trust of our customers."1 |0 }/ Y/ ]- y9 ]
Lawmakers heard a brief, but riveting, deion from7 }+ N! W" ~* t: D$ l: S4 ?! P
Smith, the Tennessee woman whose Toyota-made Lexus suddenly' _) {, h# _1 ]9 A6 j( }6 D% h
zoomed to 100 miles per hour as she tried to get it to stop --5 j, q* W0 Y9 A. P9 y5 O
shifting to neutral, trying to throw the car into reverse and7 r" M2 K0 ]7 L2 W! H
hitting the emergency brake. Finally, her car slowed enough
; f; C+ @# e6 Othat she was able to pull it off the road onto the median and0 C1 e' d. c5 `1 G# ^) e
turn off the engine.
8 x+ t8 ^2 R* N5 u1 ~4 s3 L3 e% eFighting back tears, she described her nightmare ride of. V* M q! i! B" I A) C
October 2006, calling it "a near death experience."
1 t, _' `/ I' j( H6 h: K* p" _' ]"After six miles, God intervened" and slowed the car, she8 M& Z+ s# @0 c
said. She added that it took a long time for Toyota to respond
, @% s8 g$ K" M2 E- Y. Kto her complaints.+ f' w' L" e! o! c
In an often contentious full day of testimony, lawmakers5 | E. P$ q6 C2 F! k( W& D7 m' K) E
returned again and again to the question of whether electronic
1 s: L! j8 I U3 w# V9 [malfunctions may have contributed to the speeding cars.
& Z) k; w2 H* O5 K"We are confident that no problems exist with the electric$ J+ }0 X6 O2 W0 h
throttle control system in our vehicles," Lentz said. He cited& {& `) r+ F9 a6 Z" G% Z- |9 O8 y
"fail-safe mechanisms" in the cars that were designed to shut" d/ J) a0 ^ B" A: F
off or reduce engine power "in the event of a system failure."4 ^" ]6 \0 Y1 c# r# l
Transportation Secretary Ray LaHood told the panel in% q( `4 ?+ [$ w2 ^6 J$ h
prepared testimony that possible electronics problems were
( \0 q, A6 [! w0 V5 pbeing looked into by his agency. He said the company's recalls6 I8 b9 S' S/ p8 n
were important steps but "we don't maintain that they answer
: m2 ] w4 N6 u( |, V- X9 `0 Yevery question.": z0 I Z, ^5 ?& M
Toyota hired a consulting firm to analyze whether A( C* k& ]8 h* Z/ p! E
electronic problems could cause unintended acceleration. The
% o6 R* j4 P9 ^7 Bfirm, Exponent Inc., found no link between the two. But
- J( `$ A% s) A7 g5 |! b8 K# w+ y/ gcommittee investigators said the testing studied only a small
+ o4 f$ k5 f8 h+ Dnumber of vehicles
/ }# W; B. i- \' L& D; OTracking down an electrical problem can be far more
2 d+ b1 a+ a2 T: C) A# fdifficult, expensive and time-consuming than finding a
" t9 N, K6 e# ~( Z, vmechanical problem. Electrical problems can have more than one
( Y2 `" b' e, z* H) D( Esource, and they can come from inside or outside the car.( E4 Y- o/ a; o# z
Mechanical problems often leave clues such as physical damage,
/ {& ?8 V6 D! }: Xwhere electronic troubles can be hidden in software or leave no; P' N" o: ^# k) I
trace at all." b5 I+ A0 ?, f% z& |, M) Y9 j
House investigators who reviewed Toyota's customer call4 K; z1 i2 q4 H
database found that 70 percent of the complaints of sudden
3 g" @$ s" D9 U' a% v: z- racceleration were for vehicles that are not subject to the
7 m" f. D% R3 E8 a, }) Xrecalls over floor mats or sticky pedals.
# I6 n6 }: w; u& f" \Rep. Bart Stupak, D-Mich., chairman of the subcommittee,! f3 ~* A6 r3 G. ]; ]2 n1 }
said Toyota "misled the American public by saying that they and3 _( S$ N- J- t. O* ~
other independent sources had thoroughly analyzed the# _4 z$ M! E1 U7 E' x. X
electronics systems and eliminated electronics as a possible: k( e4 d' o# t7 s2 N
cause of sudden unintended acceleration when, in fact, the only3 K4 n Q5 ^3 A% b
such review was a flawed study conducted by a company retained
' H/ W" B- [' g- C- r7 m2 k2 _by Toyota's lawyers."/ S2 W" w! ^# p0 J7 B& {3 K7 I
Lentz apologized anew for the company's slow handling of% S h& ^6 ~# S7 \
problems. "We have not lived up to the high standards our: [; a1 v) r4 W5 o8 c. n' |
customers and the public have come to expect from Toyota," he
1 L1 d7 @" N( O @ Bsaid.9 d! Y: @2 s% Q2 P) q) o
"Put simply, it has taken us too long to come to grips with5 b7 g; i1 t1 b5 {7 Y4 S
a rare but serious set of safety issues, despite all of our
) f6 V& R) k b! s5 hgood faith efforts," said Lentz, president and chief operating
. |! d0 p4 V3 |8 k$ Tofficer of Toyota Motor Sales USA. Inc.
! j2 x: i3 U- [: TSeparately, among hundreds of Toyota dealers lobbying
; T( r% v/ }6 I' B6 Lmembers of Congress Tuesday, there seemed to be widespread. I8 x' H9 N# A
rancor toward a federal government they view as picking on the
% V$ N* n4 W. `automaker, at least in part because of the government's
& o0 \5 z$ ^2 h n5 n- sinvestment of billions of dollars in General Motors and* V( t6 g: ^4 c
Chrysler.0 q& J+ G, m, P/ D( _
"That's hard for me as a citizen to understand why my tax
8 @1 j+ q* ~" k) `$ Y/ L, sdollars are going in that direction," Paul Atkinson, a
# k2 `9 O5 o* [/ a ~2 pHouston-area Toyota dealer, said at a news conference that also
- i' `. k( F, ]' F$ W; }7 f/ sserved as a pep rally for the visiting dealers. "To compete
& g T. n3 g6 x8 Y w4 ^with the government as an individual entrepreneur is pretty
# M" Z4 U' X Z* I$ U' x4 {$ htough."
" C! K$ `1 n, e/ i7 p1 |---
8 B5 L- L2 b3 g8 `6 k7 o! O* TAssociated Press writers Alan Fram, Stephen Manning and Tom5 M0 ~6 m1 O9 w$ i1 w
Raum in Washington and Tom Krisher in Detroit contributed to, J" q, g2 l2 G3 x: X
this story." l5 O. x' K; }4 b \7 Q
J$ l5 [ M1 j ` F1 X
-0- Feb/23/2010 21:04 GMT |
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