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丰田承认换踏板不一定能全部解决加速问题2 J+ h/ x+ }% J/ Y7 ?9 r
By LARRY MARGASAK and KEN THOMAS
! M. v2 t2 Z+ n/ mWashington (AP) -- The president of Toyota's U.S.
. z( d6 N C! h4 R: P, boperations acknowledged to skeptical lawmakers on Tuesday that
2 d1 h/ i4 v. Y( m* W* i* Y( Xthe company's recalls of millions of its cars may "not totally"
5 m( d" M: C" l# y; J8 Jsolve the problem of sudden and dangerous acceleration.
, H3 `& y7 D3 o2 g"We are vigilant and we continue to look for potential
: P2 n1 h. G; J/ Ycauses," Toyota's James Lentz told a congressional panel.
y2 e/ W: E, T3 MHowever, he repeated his company's position that unexpected9 H4 W5 r# e7 f! D6 q! K( p
acceleration in some of the company's most popular cars and
! J( j* {+ I5 \+ {* t4 ltrucks was caused by one of two problems -- misplaced floor K$ o$ r" Q& W% x' i: n5 v
mats and sticking accelerator pedals.
0 C2 r' u" w K( yHe insisted electronic systems connected to the gas pedal2 c9 U0 Y) n q
and fuel line did not contribute to the problem, drawing sharp6 i0 F H X3 Z( s, e
criticism from lawmakers who said such a possibility should be0 m8 ]% z8 v' A
further explored -- and from a tearful woman driver who could
( {* D2 P3 E% M& ^% `% f9 l- Vnot stop her runaway Lexus.7 `- p J. c# y/ t
"Shame on you, Toyota," Rhonda Smith, of Sevierville,9 e, ?2 d4 T# ^- V- O; |
Tenn., said at a congressional hearing. Then she added a second% a: G2 W Z- S; {$ ^
"shame on you" directed at federal highway safety regulators.
# b6 P( Y6 V2 {+ s5 TTexas Republican Rep. Joe Barton cautioned his colleagues
' e: x7 M8 V' J' U0 n, L& t) Q9 Xearly in the hearing against conducting a "witch hunt" and said
5 q2 W- j7 Y3 U; J# W"We don't want to just assume automatically that Toyota has
- i, \0 J' O+ H" k+ bdone something wrong and has tried to cover it up." But midway
- P+ A% z) x7 d; f, H. [through Lentz's testimony, Barton said of Toyota's
0 ?: u% D( F: k/ _* ^/ u4 {* Finvestigation of the problems: "In my opinion, it's a sham."$ i5 \. }; t3 R: d0 K+ w8 ^( @) O8 f
Lentz said the company had not completely ruled out an0 R5 X0 }1 O, S9 O; m
electronics malfunction and was still investigating causes of8 S0 X8 q- w/ d) o+ C% d
the sudden acceleration. Still, "We have not found a
" ?* ?. x: n) |' D! A- Vmalfunction" in the electronics of any of the cars at issue, he0 b% w5 v: f' {
said.& O7 c. m# T" b4 K. {( H2 ^: J+ u
As to Smith's harrowing story, "I'm embarrassed for what
0 s$ N- J4 D( Jhappened," Lentz said. "I want her and her husband to feel safe$ X( |6 ?3 O6 x' p. B7 [1 C
about driving our products," Lentz said.
) s/ t# g/ d3 ?Three congressional panels are investigating Toyota's
0 I% s6 M" B% m5 lproblems, which affect a huge number of Americans. Toyota has
$ r& i8 M/ b7 J; u) ^recalled some 8.5 million vehicles worldwide -- more than 6 N: M$ x* E1 `: p7 e* Z9 @
million in the United States -- since last fall because of6 k: D- b1 t+ _5 A/ `( v# X9 A. o. e
unintended acceleration problems in multiple models and braking& E" q5 [3 i) E9 h$ o+ ~
issues in the Prius hybrid. It is also investigating steering
# u/ i$ D; K/ \concerns in Corollas. People with Toyotas have complained of
# Z& ~( o' a6 \# w# ^2 V v. ntheir vehicles speeding out of control despite efforts to slow
7 z L6 l& I% V; ]3 D8 Rdown, sometimes resulting in deadly crashes. The government has" ~0 P$ j/ Q" F$ H# [* Z
received complaints of 34 deaths linked to sudden acceleration) ? @: X! e' J. x4 [3 E4 Z
of Toyota vehicles since 2000.
/ ^6 c& U% d7 }( l1 o' |Lentz, who choked up while discussing the death of his own
2 N7 E7 ]4 B- U' Q6 _brother more than 20 years ago in a car accident, said he' U. O' ?" I5 j% m7 O
understood the pain.9 \% _4 m6 s1 [4 s9 v; _6 k
"I know what those families go through," he said.
7 z: _/ i9 E- a2 C$ s% o! LLentz has said in the past that he was confident Toyota's A$ t8 V( E5 [' h% ?4 d+ H9 @$ b
fixes on the recalled vehicles would correct the problems.0 C) {5 ]. p; ]- I
But when pressed by Energy and Commerce Committee Chairman
& W/ i3 G% ] i. Y, L3 b) P% rHenry Waxman, D-Calif., on whether the two recalls Toyota put
. R6 D3 u8 E ?in place to deal with the issue would completely solve it,5 C5 N9 F2 h, A- e8 \1 B
Lentz replied: "Not totally."( T# ]9 }, [: _# x. n
Still, he said chances of unintended accelerations were+ s* [- ]5 l/ |. j" |: I! q1 E6 R
"very, very slim" once the recall was complete. Lentz also said
" M* G" u N; SToyota was putting in new brakes that can override the gas3 h; f" {5 f, w" V' [7 U9 R
pedal on almost all of its new vehicles and a majority of its9 R, v# H% G H- j+ e8 B& X& O% J
vehicles already on the road.2 P, S# h% I8 u" L, |
Meanwhile, Toyota president Akio Toyoda, who will testify c8 L8 o4 f' j9 }
before a separate panel on Wednesday, said he took "full" D% _+ ~* \2 J# _7 B
responsibility" for the uncertainty felt by Toyota owners and
% L. Q" X0 w9 F! U) k7 ]offered his condolences to a San Diego, Calif., family who were6 e# V& A0 x3 k+ W v
killed in late August, reigniting interest in the problems.& n; z8 I3 y1 z3 k( H' z6 l( S0 w
"I will do everything in my power to ensure that such a
9 H/ |0 h, u; u) M+ J% A9 Otragedy never happens again," Toyoda said in prepared testimony
4 v4 Z2 o1 D/ o* C( U9 xfor Wednesday's hearing to the House Government Oversight' m2 c$ Q6 K3 U# X
Committee. "My name is on every car. You have my personal! u# S/ t3 o$ e
commitment that Toyota will work vigorously and unceasingly to2 Y5 [3 g, `+ t: o
restore the trust of our customers."9 f5 a7 p1 }3 O& ?$ [
Lawmakers heard a brief, but riveting, deion from
" @9 o2 g5 F! I8 ?Smith, the Tennessee woman whose Toyota-made Lexus suddenly
9 Z& Q4 t6 q) d! z' o1 hzoomed to 100 miles per hour as she tried to get it to stop --
0 R' m$ u9 C7 _* ?6 sshifting to neutral, trying to throw the car into reverse and
4 R( o- x- c& N$ w8 Ihitting the emergency brake. Finally, her car slowed enough. O% n8 j: u! A$ X% S6 X+ ~
that she was able to pull it off the road onto the median and
, h) i+ n3 S Fturn off the engine.8 y8 X# j4 Q1 j. o9 Y. ]) y3 m
Fighting back tears, she described her nightmare ride of) ?% I3 |. U5 n& J
October 2006, calling it "a near death experience."2 Q2 R4 s* g2 y( k
"After six miles, God intervened" and slowed the car, she
" w7 |3 f" r, q8 R7 K" j4 P1 Vsaid. She added that it took a long time for Toyota to respond
6 w/ B9 t( u$ d+ n: Jto her complaints.$ }8 w3 j" g( ?/ n1 s3 @0 u
In an often contentious full day of testimony, lawmakers& ?6 U4 d8 f0 |3 J! a
returned again and again to the question of whether electronic" {( \. f4 w; z6 `1 \/ N* Z
malfunctions may have contributed to the speeding cars.
+ ]8 O/ f* N8 K, K1 b8 w"We are confident that no problems exist with the electric
2 {4 b' R$ D9 a J7 O zthrottle control system in our vehicles," Lentz said. He cited( @* I7 r$ g* s8 q1 x
"fail-safe mechanisms" in the cars that were designed to shut; W( k$ \! J3 F
off or reduce engine power "in the event of a system failure."# w# ^( F8 x/ K: D
Transportation Secretary Ray LaHood told the panel in! S& _6 k( C" I; m; J
prepared testimony that possible electronics problems were
& B" W7 f: G% @ d5 ~being looked into by his agency. He said the company's recalls t" u) ^' S4 L! w
were important steps but "we don't maintain that they answer
, ~6 T* [6 U, O& Aevery question."3 ^" x9 x ]* h
Toyota hired a consulting firm to analyze whether
5 Q: m( b5 o' p3 Z/ ^4 e. telectronic problems could cause unintended acceleration. The) O9 b g" Q3 h
firm, Exponent Inc., found no link between the two. But
- M$ c3 `$ B7 Q% z5 A) @, i& ?, f2 l- tcommittee investigators said the testing studied only a small
* U( i; E$ n7 q5 U' p# jnumber of vehicles8 j& K% J* M. }) C; j5 g; K
Tracking down an electrical problem can be far more
' w: ]$ a1 l6 K4 \5 k6 q3 {8 Sdifficult, expensive and time-consuming than finding a% ^4 m8 _! D6 T# `4 {
mechanical problem. Electrical problems can have more than one3 [* X0 `# l2 @" n" p6 Z; U
source, and they can come from inside or outside the car.6 [4 D R! s9 i+ e5 M
Mechanical problems often leave clues such as physical damage,. _ g9 b; u$ S# T% {* w
where electronic troubles can be hidden in software or leave no* t s9 P0 i/ q, f: M5 T3 x, m
trace at all.1 N3 d; a+ W9 y: e# {( E2 {
House investigators who reviewed Toyota's customer call
3 d# _8 T4 W; X% P& H8 Xdatabase found that 70 percent of the complaints of sudden0 P$ G2 z8 ^4 r: X* _9 G
acceleration were for vehicles that are not subject to the
/ w" x5 T7 V I7 A- F# u4 xrecalls over floor mats or sticky pedals.0 P( _' G2 C8 C; L6 G
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
1 [2 [- Z ]1 ~8 Csaid Toyota "misled the American public by saying that they and
$ Z) a+ ?) D3 f! j" i) W- ]other independent sources had thoroughly analyzed the8 \5 H- W" T6 ]1 {
electronics systems and eliminated electronics as a possible7 r0 T& q( T: ?& Y9 X0 E- d
cause of sudden unintended acceleration when, in fact, the only
]6 h3 K% L1 X o( I- N4 lsuch review was a flawed study conducted by a company retained. S5 z8 }; @' I/ |5 o
by Toyota's lawyers."
' S: h% g! L9 d; F4 n3 e0 E) k/ ^6 pLentz apologized anew for the company's slow handling of
, U2 q, n$ I- b7 z( o Y4 P$ lproblems. "We have not lived up to the high standards our
/ m0 b% ^2 H: I! _# w" P: ccustomers and the public have come to expect from Toyota," he
2 z9 @/ l% }5 ~& asaid.. w0 \0 [, ^9 Y
"Put simply, it has taken us too long to come to grips with
0 C. c4 Z- ]& Y7 R$ Fa rare but serious set of safety issues, despite all of our
# G+ K* F% ` w: h( J# F m; }+ agood faith efforts," said Lentz, president and chief operating
8 t% L, g* K$ f/ d2 N3 V1 nofficer of Toyota Motor Sales USA. Inc.. ^9 D1 q4 a& S2 v, Q
Separately, among hundreds of Toyota dealers lobbying/ G( f/ W4 n [$ v5 [/ K1 ?: n
members of Congress Tuesday, there seemed to be widespread
- ~+ b6 Y* Q' J( J& Urancor toward a federal government they view as picking on the
8 [3 L$ A& f) s+ Q3 ]# F. Xautomaker, at least in part because of the government's
$ B( g* p# U' f. A* N9 F1 d6 E+ U& rinvestment of billions of dollars in General Motors and7 E0 a6 X: z' S z7 r$ u6 o; d% `
Chrysler.
8 X9 }. B6 y! Z% u% ?8 j"That's hard for me as a citizen to understand why my tax
4 D: B" S5 [# O q+ K: Jdollars are going in that direction," Paul Atkinson, a
, Y4 I. c" V+ C% r. N+ d. sHouston-area Toyota dealer, said at a news conference that also9 ~" p' w6 |$ D1 `% b) B% q# Z0 z
served as a pep rally for the visiting dealers. "To compete* D# x. ]" W- J* F I
with the government as an individual entrepreneur is pretty
D# @; b7 m5 i9 q" ^9 gtough."
" w8 n6 x" L! w9 ?: i, m o---
/ f$ Z7 C4 h" V0 w8 ?Associated Press writers Alan Fram, Stephen Manning and Tom! R! w8 G/ F8 \* H: K- ~
Raum in Washington and Tom Krisher in Detroit contributed to
3 i% k, n! h% T+ sthis story.6 `$ U3 D. L% S
! h8 r% |" @( u6 {$ F' o
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