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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
; I3 u" ?9 v% ]- z9 p- [& dBy LARRY MARGASAK and KEN THOMAS& D6 z/ h A, I
Washington (AP) -- The president of Toyota's U.S." B+ A! b1 u4 G
operations acknowledged to skeptical lawmakers on Tuesday that4 \0 _2 t7 M' [
the company's recalls of millions of its cars may "not totally"; e }. r; ~, p3 ~2 b
solve the problem of sudden and dangerous acceleration.
4 p- K9 G/ D L: }"We are vigilant and we continue to look for potential
4 K- f# Z1 }* q% scauses," Toyota's James Lentz told a congressional panel.# T4 [. i' i7 I
However, he repeated his company's position that unexpected
) R( [9 N, _4 x) l" Jacceleration in some of the company's most popular cars and
; b3 ]$ l6 N( C: btrucks was caused by one of two problems -- misplaced floor
5 U6 d3 Q G3 S: [: D2 `( F9 `mats and sticking accelerator pedals.
; K, L5 Z2 y) L5 l& u* uHe insisted electronic systems connected to the gas pedal5 T9 M6 c& Z$ C3 e+ L
and fuel line did not contribute to the problem, drawing sharp
% _& G' j. F+ b7 a) [: Gcriticism from lawmakers who said such a possibility should be1 X' k g& r7 g6 K) l8 x
further explored -- and from a tearful woman driver who could5 p# k; Y! I, u- ?. }; P
not stop her runaway Lexus.
/ k$ F; ], t) N! h: _ V y"Shame on you, Toyota," Rhonda Smith, of Sevierville,
0 \+ X* J3 v3 w/ ^Tenn., said at a congressional hearing. Then she added a second
4 `" A; o: N1 r, E; c$ l0 S0 E"shame on you" directed at federal highway safety regulators.
2 t j# l3 H7 ?5 ]# `Texas Republican Rep. Joe Barton cautioned his colleagues
/ O% ^. U1 }. s. }: T' J0 y4 aearly in the hearing against conducting a "witch hunt" and said. n+ y) W4 s; o- c6 u+ v
"We don't want to just assume automatically that Toyota has
+ ?4 Y4 d% x; C% Ndone something wrong and has tried to cover it up." But midway; W6 c+ W% [4 N" t. g5 L
through Lentz's testimony, Barton said of Toyota's
+ B/ T M5 W% A8 h/ uinvestigation of the problems: "In my opinion, it's a sham."
6 @3 _% f b% ]6 t8 L3 o3 h& yLentz said the company had not completely ruled out an) g% z( g6 u8 [( O! q9 }, [
electronics malfunction and was still investigating causes of
7 w( i/ i- k9 K5 jthe sudden acceleration. Still, "We have not found a
- L" o1 F; H# M; m5 G5 Q( I+ L* vmalfunction" in the electronics of any of the cars at issue, he
0 m# F5 F$ ^1 x3 t3 q/ _' U) p5 Bsaid.
" S& d( j/ R. N2 Z2 X" HAs to Smith's harrowing story, "I'm embarrassed for what2 c- G( e0 t2 r% b+ C
happened," Lentz said. "I want her and her husband to feel safe, `3 \, A9 t3 a% u1 S6 P& f: y
about driving our products," Lentz said.
8 m+ x- g) n% {0 HThree congressional panels are investigating Toyota's" d, |3 j$ R; o0 b, G
problems, which affect a huge number of Americans. Toyota has. C9 P6 u% g# H4 H0 x( C `
recalled some 8.5 million vehicles worldwide -- more than 6
$ L; p' c4 o" [, L" P' [million in the United States -- since last fall because of
! Z) M; e( u7 ^0 p. B, [) o: Uunintended acceleration problems in multiple models and braking& ?. w3 I s6 L- h% ~" }0 d( K/ r
issues in the Prius hybrid. It is also investigating steering
4 v$ |, J" Z _, s& X- ]concerns in Corollas. People with Toyotas have complained of+ T- e7 p3 K+ u* {
their vehicles speeding out of control despite efforts to slow
8 m8 S, \; s. A( P2 _ f; Idown, sometimes resulting in deadly crashes. The government has! _1 m; I8 Y- y- h0 ^5 f3 i
received complaints of 34 deaths linked to sudden acceleration
- ~' B4 d, Y* E( T- a0 U& xof Toyota vehicles since 2000.
% _6 Y% r# ?6 V5 L9 V8 YLentz, who choked up while discussing the death of his own% C% ~* I) l) N) P i5 L8 Y, c# p
brother more than 20 years ago in a car accident, said he
* i; P0 K; N0 R) z* @understood the pain. H$ t. @% c5 T# l: l
"I know what those families go through," he said.
; P# |: b+ l' ]2 ^: b* P6 o9 d9 B5 DLentz has said in the past that he was confident Toyota's
1 T# j& D7 @$ ~7 Xfixes on the recalled vehicles would correct the problems.
' @+ q& U$ [9 j6 }! k/ pBut when pressed by Energy and Commerce Committee Chairman, e* K( z+ J# J' H5 g' F
Henry Waxman, D-Calif., on whether the two recalls Toyota put3 d/ H7 ]# N$ r& }
in place to deal with the issue would completely solve it,- d* W0 o5 z% E4 E. C, A$ C; U" Q
Lentz replied: "Not totally.": r4 x& l6 r8 D7 b8 D) p, w% }* y
Still, he said chances of unintended accelerations were
7 x9 j& L6 R- G* ?7 Q! [# V"very, very slim" once the recall was complete. Lentz also said
/ g6 C3 E, e0 MToyota was putting in new brakes that can override the gas
: U. \5 s3 D9 P; Q- i1 e4 s/ Y/ o7 xpedal on almost all of its new vehicles and a majority of its
) I6 D* X) M+ n6 S2 v# @ ivehicles already on the road.' b, T, d3 u# i% f( v y6 i
Meanwhile, Toyota president Akio Toyoda, who will testify
, S1 ~- }1 ]( K" Vbefore a separate panel on Wednesday, said he took "full
$ E. @# E* Y" Sresponsibility" for the uncertainty felt by Toyota owners and
8 C- n) Z2 A" X% B" `3 @offered his condolences to a San Diego, Calif., family who were. c' h1 P5 d$ Z' v9 h
killed in late August, reigniting interest in the problems.8 `- J" D D+ T3 Y; X
"I will do everything in my power to ensure that such a( w" f( C: K j. n; E
tragedy never happens again," Toyoda said in prepared testimony
( i# T0 W" b! K( I/ c6 Q; W3 Gfor Wednesday's hearing to the House Government Oversight0 o& g* w7 H5 O$ _0 ^
Committee. "My name is on every car. You have my personal
' e, i7 j% o7 F: C5 Xcommitment that Toyota will work vigorously and unceasingly to8 w) I$ e, Y- e# y7 G! T" d- D
restore the trust of our customers."
. ~; d" a* _# ~Lawmakers heard a brief, but riveting, deion from
$ c- W5 W* D* i5 H- |Smith, the Tennessee woman whose Toyota-made Lexus suddenly
. T: x7 y5 \& p; @! ?7 Nzoomed to 100 miles per hour as she tried to get it to stop --
& G6 j& O5 B: nshifting to neutral, trying to throw the car into reverse and
+ U# G$ g4 }9 I- U- k4 Khitting the emergency brake. Finally, her car slowed enough2 V ^* F! h$ Q1 A# \. e
that she was able to pull it off the road onto the median and
# @& y2 y6 L6 ^! q0 P/ B/ Kturn off the engine.* X$ K! h0 q5 e d i% k& F; S. f: p. I2 c
Fighting back tears, she described her nightmare ride of# k* N8 ]) U7 i6 s
October 2006, calling it "a near death experience."' S" Q% p- F2 L& `2 z% C- n
"After six miles, God intervened" and slowed the car, she) N3 g# x* O0 }4 [' ]
said. She added that it took a long time for Toyota to respond% V0 ?1 Y& N0 y5 h
to her complaints.; P# ]* n. ~) L3 q" r, w
In an often contentious full day of testimony, lawmakers
+ |% W, _* d( s: Z$ s9 Y( Oreturned again and again to the question of whether electronic
5 v* u# Q% P: Z [malfunctions may have contributed to the speeding cars.
% K5 |* {$ \4 @5 \7 |. Q8 a"We are confident that no problems exist with the electric, j6 c" f1 P' b( v# c6 w
throttle control system in our vehicles," Lentz said. He cited- _0 i7 ]# P/ I$ e3 l1 R+ }
"fail-safe mechanisms" in the cars that were designed to shut, w' N6 I; Y- j4 g: O
off or reduce engine power "in the event of a system failure."
# N8 s$ W) k& QTransportation Secretary Ray LaHood told the panel in a) H+ A5 R, c0 c3 L
prepared testimony that possible electronics problems were
& |+ Q+ E% M$ P+ ? ]being looked into by his agency. He said the company's recalls
2 W5 ~4 V$ K& L3 Q* I; `were important steps but "we don't maintain that they answer
+ u' S' F" L- y9 j; devery question."
* ?# L% H0 K0 ~ k$ ]3 g. ~5 Z8 Z8 GToyota hired a consulting firm to analyze whether
+ Q _% ]) p1 M. Q/ r% x7 Yelectronic problems could cause unintended acceleration. The
3 I' s3 L/ Z1 z, ~ f8 \firm, Exponent Inc., found no link between the two. But
" X }5 R# w! d% Scommittee investigators said the testing studied only a small
) g' C: \# I9 u Bnumber of vehicles
( J5 i6 T) z$ v. ?7 U9 R0 LTracking down an electrical problem can be far more
8 Y( z, N+ g2 E( A+ G6 Vdifficult, expensive and time-consuming than finding a
* C' \/ y4 E% \$ b# B# cmechanical problem. Electrical problems can have more than one$ H- ~# k( p. f2 _( R( V
source, and they can come from inside or outside the car.
( |/ M. G5 ?( a( y1 KMechanical problems often leave clues such as physical damage,
5 w2 h5 d7 z! O3 d) N" L9 Z6 g( ~- Fwhere electronic troubles can be hidden in software or leave no
1 l( x% X* |) G+ b) X+ Htrace at all.* ^2 I# e( N0 g+ t1 y
House investigators who reviewed Toyota's customer call
! R K* _7 z- d+ R& |database found that 70 percent of the complaints of sudden
5 A" S* u0 [+ q- T/ Bacceleration were for vehicles that are not subject to the& i6 L0 R6 D4 N1 i
recalls over floor mats or sticky pedals., m' p) D9 J- ]* l" v$ m# d
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,: f* `, _# y6 @. ?
said Toyota "misled the American public by saying that they and2 r$ @7 L, L4 B# K
other independent sources had thoroughly analyzed the
$ X. v! c* |1 X+ i& celectronics systems and eliminated electronics as a possible) {' ^* Y/ s; M/ P8 J- E
cause of sudden unintended acceleration when, in fact, the only9 @ `' h6 t. @( a
such review was a flawed study conducted by a company retained. U/ D5 }" P5 t$ E) G
by Toyota's lawyers."3 y" q- q* _( `6 V' K; k
Lentz apologized anew for the company's slow handling of8 k/ W1 W' J' |6 G, w" s9 x5 |- \0 U
problems. "We have not lived up to the high standards our% h6 S+ x5 Y* J
customers and the public have come to expect from Toyota," he
! x2 G3 O% D' G* x- ~2 L( Dsaid. b$ }3 u2 Q. \* k7 _' d! V8 j
"Put simply, it has taken us too long to come to grips with
9 V' b0 J9 ]9 K5 Q* la rare but serious set of safety issues, despite all of our
3 _! F8 P8 }% G1 S. O/ Egood faith efforts," said Lentz, president and chief operating: G3 T* F/ ]/ g% a1 e* Y
officer of Toyota Motor Sales USA. Inc.
5 \3 B& l% }. CSeparately, among hundreds of Toyota dealers lobbying" p( N4 E9 [3 A; Z0 N
members of Congress Tuesday, there seemed to be widespread
1 @6 F7 O0 U! _( prancor toward a federal government they view as picking on the: G; g, `' x. v/ i2 Y# g9 D
automaker, at least in part because of the government's* ]) a: F1 Z) l0 u- D
investment of billions of dollars in General Motors and2 `& D. `3 V/ T3 I* G' z
Chrysler.7 D, T+ _' ~5 h* q& ^( N+ T
"That's hard for me as a citizen to understand why my tax
1 F5 R8 W) w* {dollars are going in that direction," Paul Atkinson, a0 K# ~, @- [$ r4 \2 N) y' Y
Houston-area Toyota dealer, said at a news conference that also" e' s' I b( O) ?
served as a pep rally for the visiting dealers. "To compete _6 [+ a2 w3 H6 n+ P7 u1 c7 h4 D7 z
with the government as an individual entrepreneur is pretty- i, w! q7 I' s7 Q" t4 m
tough."
! ]" H$ u& s6 `( B; l. X6 g---
3 I! W& T+ o- {# e2 l+ A) h' OAssociated Press writers Alan Fram, Stephen Manning and Tom
* e9 S8 T7 C: m' o( GRaum in Washington and Tom Krisher in Detroit contributed to
& ]$ b4 ?! Q5 sthis story.4 @% D+ A* N5 A1 F p0 B
& m8 V2 }" B; w/ }# q; h% ^
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