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丰田承认换踏板不一定能全部解决加速问题- I# Y5 c3 w, N9 c
By LARRY MARGASAK and KEN THOMAS
% D Z: v2 h/ Z0 y, E" ~Washington (AP) -- The president of Toyota's U.S.; K, _9 f) k# R
operations acknowledged to skeptical lawmakers on Tuesday that
2 \. y/ C# m5 hthe company's recalls of millions of its cars may "not totally"
& K! O# E& y; U: u5 K& dsolve the problem of sudden and dangerous acceleration.
4 X. A7 `0 V, F' g8 E"We are vigilant and we continue to look for potential( Y) r9 C7 y: v4 D8 G7 q9 `
causes," Toyota's James Lentz told a congressional panel.4 m2 P; T' @7 w5 W* o) r
However, he repeated his company's position that unexpected
+ k$ t$ f0 Z, x3 C- x" S9 Zacceleration in some of the company's most popular cars and s K" V6 K; F* M" W P4 G8 h
trucks was caused by one of two problems -- misplaced floor
( n( Q7 }9 H& T$ F& g. i0 vmats and sticking accelerator pedals.
# K6 F* G* b8 i7 g2 wHe insisted electronic systems connected to the gas pedal
5 c! J5 C; W: w) S) ?and fuel line did not contribute to the problem, drawing sharp2 Z# s0 U" s+ c. z0 y
criticism from lawmakers who said such a possibility should be7 K2 p$ A1 _" j& @ ?/ I4 n
further explored -- and from a tearful woman driver who could
. s$ B' ]' J; t# o8 u9 ]not stop her runaway Lexus.
) x+ E* g) r6 Z$ ?/ `/ \0 L"Shame on you, Toyota," Rhonda Smith, of Sevierville,
- w& W( ~ h/ Q' J% KTenn., said at a congressional hearing. Then she added a second
9 t8 ]) c. D: | `! g6 u"shame on you" directed at federal highway safety regulators.
" U6 u1 X, _% i6 l- OTexas Republican Rep. Joe Barton cautioned his colleagues$ C) w) G4 e4 R. G0 {* _- [
early in the hearing against conducting a "witch hunt" and said
" i7 J$ Z, y' @1 U"We don't want to just assume automatically that Toyota has% i; V$ u. ?. V& x
done something wrong and has tried to cover it up." But midway0 s% t5 K! @# O. T k0 J
through Lentz's testimony, Barton said of Toyota's, ?+ _. {. K% W8 ?- w9 k* w
investigation of the problems: "In my opinion, it's a sham."
) ~5 K4 Q4 X* s& @Lentz said the company had not completely ruled out an4 J* C6 e4 R5 j/ L( }
electronics malfunction and was still investigating causes of8 p1 g4 z! H! x2 \ j, h- s0 @
the sudden acceleration. Still, "We have not found a5 e" a, T9 a6 V! Q0 O) B3 L
malfunction" in the electronics of any of the cars at issue, he, y, H$ I" d" h9 K# B" D
said., G- o" H- F. {- n3 P+ ^
As to Smith's harrowing story, "I'm embarrassed for what
0 m/ g7 N4 j% e3 |happened," Lentz said. "I want her and her husband to feel safe; B/ ]$ U' p; ^6 |
about driving our products," Lentz said.& n7 U! z3 @8 q! E; A5 d# x: c6 ^
Three congressional panels are investigating Toyota's
4 V* [. J3 O5 }problems, which affect a huge number of Americans. Toyota has7 d' C1 `1 i. q4 H( h* m
recalled some 8.5 million vehicles worldwide -- more than 6+ O7 a ?2 B3 _" [% K
million in the United States -- since last fall because of4 a- m4 }6 m4 w2 ~, N
unintended acceleration problems in multiple models and braking3 P9 H9 F7 G6 P6 r: O" Z0 {, y. o
issues in the Prius hybrid. It is also investigating steering
. n! G9 S- ~) j$ Aconcerns in Corollas. People with Toyotas have complained of
* j1 I( D* e6 }/ Z+ x0 z: Utheir vehicles speeding out of control despite efforts to slow T$ K9 G+ t# r& ?: Y! H: Q+ \
down, sometimes resulting in deadly crashes. The government has& T+ T" O& u* h3 Z% t
received complaints of 34 deaths linked to sudden acceleration
4 q" K# m; |4 _; U, wof Toyota vehicles since 2000.
6 J1 a# o; ?' E8 @* |Lentz, who choked up while discussing the death of his own( `$ `+ G5 J5 f9 \, d+ e
brother more than 20 years ago in a car accident, said he
+ D- t; Q2 d; ]! Zunderstood the pain.3 g: B8 K; @1 R( ]8 H+ K5 U. c& V
"I know what those families go through," he said.
8 r: ]/ N0 ]( f' x- h% DLentz has said in the past that he was confident Toyota's- S! p5 X }0 E0 S9 _- f& \
fixes on the recalled vehicles would correct the problems.
5 S. n! I9 {1 A! w3 S: kBut when pressed by Energy and Commerce Committee Chairman
4 H3 W. ^& C+ _% S% @9 e+ t/ lHenry Waxman, D-Calif., on whether the two recalls Toyota put
; L0 Q9 v8 X! F. \/ ]1 I( }in place to deal with the issue would completely solve it,( l @: n. `8 T9 z$ Z/ L
Lentz replied: "Not totally."' |% w% x" r+ _( v- c
Still, he said chances of unintended accelerations were7 R7 w. R+ f! _3 I
"very, very slim" once the recall was complete. Lentz also said. U& l9 {2 k4 E- c% O8 M- O" R- | S( u
Toyota was putting in new brakes that can override the gas
9 ?. z$ W+ I) X, s) b, L% Z( ppedal on almost all of its new vehicles and a majority of its
2 e. z4 X8 c7 X$ o8 c7 Q9 {; s) e A$ Uvehicles already on the road.
/ i6 I, k2 _! O% r' G) `+ AMeanwhile, Toyota president Akio Toyoda, who will testify
% S$ N n2 y0 d6 D3 \/ }: [( gbefore a separate panel on Wednesday, said he took "full8 [2 L# e7 p; K. _5 f' a
responsibility" for the uncertainty felt by Toyota owners and
/ L5 t/ \# Q f* p# z9 s4 Boffered his condolences to a San Diego, Calif., family who were" s: o8 K' R* D9 b/ Z
killed in late August, reigniting interest in the problems.. _$ p5 W; o* D; f8 h* Z
"I will do everything in my power to ensure that such a' u# r% @8 W7 \5 _( l* ?
tragedy never happens again," Toyoda said in prepared testimony! Q" T5 d1 T* @. K; P9 Y. ^( p
for Wednesday's hearing to the House Government Oversight
7 V! K: ?6 T6 O( r3 J# eCommittee. "My name is on every car. You have my personal: u7 _" @% D: \( o
commitment that Toyota will work vigorously and unceasingly to/ ]: d! b) v7 D& U9 e8 R& b
restore the trust of our customers."2 t+ f8 P4 r6 X }& S/ }* h3 h! D1 p) y
Lawmakers heard a brief, but riveting, deion from* `9 h- h% _% u- {' K4 M/ D
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
1 o* h, T& V- D3 [zoomed to 100 miles per hour as she tried to get it to stop --. l, }% I8 v3 c6 u8 M2 P" C6 f
shifting to neutral, trying to throw the car into reverse and
, A" k. a$ V$ Ohitting the emergency brake. Finally, her car slowed enough5 q" |6 W8 o6 v7 }
that she was able to pull it off the road onto the median and9 |; Z& p$ F& X: V8 i! y Z
turn off the engine.
# U3 K( I3 {. O0 Z5 b' \7 J2 q0 LFighting back tears, she described her nightmare ride of
1 g9 P( M4 D; K' eOctober 2006, calling it "a near death experience.") F9 _+ d/ f0 T
"After six miles, God intervened" and slowed the car, she( g3 v8 @5 `/ _/ D
said. She added that it took a long time for Toyota to respond
8 n+ ?, e6 ^; c/ _. ~$ `8 ]% hto her complaints.. [' T( Z5 C1 D$ h$ U( a% f+ w& y8 j
In an often contentious full day of testimony, lawmakers
5 c/ H8 z4 \+ }0 {# rreturned again and again to the question of whether electronic6 k/ Y) X5 q9 i; L9 r6 m5 @
malfunctions may have contributed to the speeding cars. x, E$ L2 R' K) K
"We are confident that no problems exist with the electric: z( E% \7 Y; v, {
throttle control system in our vehicles," Lentz said. He cited! ~' y& `& U. z/ T0 _: h
"fail-safe mechanisms" in the cars that were designed to shut* h5 \& p5 c" Y4 r2 X! ^
off or reduce engine power "in the event of a system failure." y+ Q; l: n% r. C! o
Transportation Secretary Ray LaHood told the panel in K: f2 k$ q; M7 D$ G
prepared testimony that possible electronics problems were6 R# A" _, T, F4 V' Y
being looked into by his agency. He said the company's recalls
2 O8 u& U" G' Iwere important steps but "we don't maintain that they answer
. ]0 B7 F! p- T% n& `every question."! ]0 N8 ?& Q5 V3 L/ T, D z
Toyota hired a consulting firm to analyze whether
* [. E. o% Q+ L- ]3 r6 Relectronic problems could cause unintended acceleration. The& D; X/ Z8 n: {4 P' Q* K
firm, Exponent Inc., found no link between the two. But
& Q/ b7 m$ B) U9 Tcommittee investigators said the testing studied only a small
! [) B+ s+ B6 z; F8 _' e; v2 onumber of vehicles
; h5 ]( [5 q9 S! x% h/ ^7 oTracking down an electrical problem can be far more
* P/ f4 q; k; \$ J! [& z f" Odifficult, expensive and time-consuming than finding a) Q: \3 q- O W$ g$ o5 Q7 w
mechanical problem. Electrical problems can have more than one5 X* Q3 r7 A5 Z4 J) i% W1 w1 }: x% k
source, and they can come from inside or outside the car.: E4 @0 Q0 h) z; s% J% G$ L
Mechanical problems often leave clues such as physical damage,# C) E1 \& |8 ~
where electronic troubles can be hidden in software or leave no
& w7 c) X0 q1 V2 Gtrace at all.8 S: X7 ~, G) z
House investigators who reviewed Toyota's customer call9 y7 o- j- n l; b, {
database found that 70 percent of the complaints of sudden
, `; s$ W. I( }% B( P* ]/ S/ Macceleration were for vehicles that are not subject to the
9 [6 C' b. s" {( L2 a$ q. v6 erecalls over floor mats or sticky pedals.& A% _. _: `; Z, y' e( a
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
( N+ Z* F$ z) h1 x. l1 P1 y/ Ksaid Toyota "misled the American public by saying that they and' `2 G% `0 v% ^+ C+ \5 e
other independent sources had thoroughly analyzed the
^( P1 G% |9 P; x5 W8 nelectronics systems and eliminated electronics as a possible
" D, k! u/ U. N/ [cause of sudden unintended acceleration when, in fact, the only" N" u7 M: M. J( }% l8 i
such review was a flawed study conducted by a company retained/ l4 `( `6 m: W
by Toyota's lawyers."4 m" V) x' R/ S1 M
Lentz apologized anew for the company's slow handling of ?0 L* a7 u2 j5 ?& q1 Y G0 L
problems. "We have not lived up to the high standards our
9 m3 s! k( ?, L1 B# D1 Ecustomers and the public have come to expect from Toyota," he
8 N4 A. e& W8 J ~( osaid.1 C3 [3 w( y& q+ b7 _
"Put simply, it has taken us too long to come to grips with# K8 _& Y% u+ f/ Q. k( r
a rare but serious set of safety issues, despite all of our
9 q/ P% Z* O6 [, | N0 {good faith efforts," said Lentz, president and chief operating* T, L4 O1 v& E" J$ G
officer of Toyota Motor Sales USA. Inc.0 ^' d- p& j# `& o% }/ a0 c7 x
Separately, among hundreds of Toyota dealers lobbying
$ I/ k: a% f" B, U4 Vmembers of Congress Tuesday, there seemed to be widespread# F, r; f: `8 j$ W4 L3 O6 x. x
rancor toward a federal government they view as picking on the' a( V1 N) k9 q" G
automaker, at least in part because of the government's
8 C4 D3 o9 N, N3 L5 j8 Linvestment of billions of dollars in General Motors and8 w# G/ H: } L& B1 [
Chrysler.3 P1 q7 q6 b, P. T
"That's hard for me as a citizen to understand why my tax: t# a4 c! ]* p' s
dollars are going in that direction," Paul Atkinson, a; A9 ?* x& y6 g7 H+ e
Houston-area Toyota dealer, said at a news conference that also
' ~1 n! a( j7 a2 wserved as a pep rally for the visiting dealers. "To compete
# f4 S8 t( n, V8 J# B# ?with the government as an individual entrepreneur is pretty- L9 J5 x& K* u& e, g" |6 u) S
tough."0 J5 O* @( c" p Y
---
1 Z5 X6 O9 y: E4 xAssociated Press writers Alan Fram, Stephen Manning and Tom' Q& a/ K8 m1 Z* R2 p n, X9 {
Raum in Washington and Tom Krisher in Detroit contributed to4 T/ c) g- P0 @. Z+ H) l' e: r* G9 F! K
this story.* g8 H$ M0 A& j# M* j
& h. u2 V+ S* N. i
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