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丰田承认换踏板不一定能全部解决加速问题
" ?7 f/ Z9 K4 x, u c! JBy LARRY MARGASAK and KEN THOMAS, T p5 I, `/ a. U; }
Washington (AP) -- The president of Toyota's U.S.
5 n4 q: f i, l3 Ioperations acknowledged to skeptical lawmakers on Tuesday that$ p1 i2 g5 @3 W) ]! o4 E
the company's recalls of millions of its cars may "not totally"' y/ I( b4 J+ g/ M* s
solve the problem of sudden and dangerous acceleration.
# h% z. h# F5 d. w: F3 P4 @" K- Y; E"We are vigilant and we continue to look for potential
4 T; x( I# x# Q X- _/ rcauses," Toyota's James Lentz told a congressional panel.
. L. Y9 d/ i7 ^$ b- |% q7 ?3 cHowever, he repeated his company's position that unexpected" d* ^. {1 [5 @7 }
acceleration in some of the company's most popular cars and
0 s, I3 f& H/ w# b8 H/ h$ S7 Z- X0 Itrucks was caused by one of two problems -- misplaced floor3 y# N; }6 \' Y3 D! r! C
mats and sticking accelerator pedals.! P" z$ M1 ~. k
He insisted electronic systems connected to the gas pedal
" E' t$ I) ]8 |, R6 ?' W$ Wand fuel line did not contribute to the problem, drawing sharp0 T; Z6 Y; l( L1 G) h" ]
criticism from lawmakers who said such a possibility should be) h, E9 S- q! _
further explored -- and from a tearful woman driver who could# U* U+ R9 u( D3 B. }/ R; H D
not stop her runaway Lexus.8 s3 e; f3 n+ y
"Shame on you, Toyota," Rhonda Smith, of Sevierville,1 m; d6 B( {, K; C6 ~+ d0 b
Tenn., said at a congressional hearing. Then she added a second
- a {2 @, X( D# {8 v% }"shame on you" directed at federal highway safety regulators.
* O. E% ?; G+ j6 G4 @Texas Republican Rep. Joe Barton cautioned his colleagues
, V* V1 [. K+ s# d# n7 Jearly in the hearing against conducting a "witch hunt" and said
; C R, k! P, J"We don't want to just assume automatically that Toyota has1 W- f. _0 T& y8 e* Y: Z
done something wrong and has tried to cover it up." But midway
2 U$ _ S/ }" D2 }; I Kthrough Lentz's testimony, Barton said of Toyota's
; ?7 \3 I8 i, t# }0 e4 iinvestigation of the problems: "In my opinion, it's a sham."
& u% d/ }9 T7 U3 s0 sLentz said the company had not completely ruled out an7 a! T8 l( E; z, B
electronics malfunction and was still investigating causes of5 S2 t$ G6 q2 T, }+ [* E
the sudden acceleration. Still, "We have not found a# R$ G; S0 p& I
malfunction" in the electronics of any of the cars at issue, he$ l8 @; |$ e) v
said.
4 C& g" a- g) |: B) _! J, OAs to Smith's harrowing story, "I'm embarrassed for what) t% }; p. l: K \+ A' ?
happened," Lentz said. "I want her and her husband to feel safe
9 z; s, P2 q% d+ x+ h1 S8 dabout driving our products," Lentz said.
7 r! [8 `, U! a/ r: V& b h; MThree congressional panels are investigating Toyota's
: O& U6 d. }3 n6 w! ]problems, which affect a huge number of Americans. Toyota has
0 ^/ e* ?9 g4 g2 m& A ^! nrecalled some 8.5 million vehicles worldwide -- more than 6+ j$ ~7 } A# a* z, C
million in the United States -- since last fall because of6 o7 A6 Y) {5 A& j
unintended acceleration problems in multiple models and braking
3 P) b |" ?9 j$ O5 c! ~; J9 p" X( ?issues in the Prius hybrid. It is also investigating steering; g' d9 I# ~$ V3 h; R, C- F: e
concerns in Corollas. People with Toyotas have complained of0 y/ C$ y- u& L8 [1 }- D
their vehicles speeding out of control despite efforts to slow
1 d! G& X: |: b* P/ L1 Mdown, sometimes resulting in deadly crashes. The government has
' o. @2 H/ h) a0 greceived complaints of 34 deaths linked to sudden acceleration
1 g1 b! p6 A$ }2 ^5 S) D. eof Toyota vehicles since 2000.* C+ P& W7 I9 H' e
Lentz, who choked up while discussing the death of his own
8 f3 `" B5 e" f0 J& Mbrother more than 20 years ago in a car accident, said he" W- y# k; J3 h5 O
understood the pain.1 _8 B) s9 G" p2 j9 R
"I know what those families go through," he said.
( p5 o5 ~4 E; T fLentz has said in the past that he was confident Toyota's
" C3 g0 u! s$ b0 M3 Bfixes on the recalled vehicles would correct the problems.
' V% t" t2 U4 |$ h4 v, `But when pressed by Energy and Commerce Committee Chairman
% _8 T# q* J6 y2 {) G$ M8 GHenry Waxman, D-Calif., on whether the two recalls Toyota put
2 Y: @# p0 N9 G. c$ H v2 g: y5 zin place to deal with the issue would completely solve it,( i. G9 v- m5 a% f, f
Lentz replied: "Not totally."
# j# a& H( U+ _- J/ s P" I. r" b7 MStill, he said chances of unintended accelerations were
0 h3 d& l. ]/ w# y3 n. U4 O. {"very, very slim" once the recall was complete. Lentz also said
- D/ m3 h) ^. ], x1 |6 LToyota was putting in new brakes that can override the gas
" o6 r9 \1 a$ u- {2 z( w7 K: C4 c0 zpedal on almost all of its new vehicles and a majority of its! L" T' ]& m1 p
vehicles already on the road. i+ ^7 V6 e: z7 v# N. U
Meanwhile, Toyota president Akio Toyoda, who will testify
0 v2 k. S3 A! Z4 t. P. fbefore a separate panel on Wednesday, said he took "full& r9 M/ R7 g( I' g' @9 y
responsibility" for the uncertainty felt by Toyota owners and
8 ~& M) B+ `8 m& moffered his condolences to a San Diego, Calif., family who were( Q/ P/ @5 e7 @, [) h3 A0 a2 s
killed in late August, reigniting interest in the problems.
- J# n7 E- W9 k6 T4 `$ \"I will do everything in my power to ensure that such a- _9 S( J; m. ^1 W" ?; @
tragedy never happens again," Toyoda said in prepared testimony- t# S; | `' P1 J5 ? T6 I
for Wednesday's hearing to the House Government Oversight
/ G0 S9 g+ p/ nCommittee. "My name is on every car. You have my personal1 a: g$ p" q% z7 q) d l
commitment that Toyota will work vigorously and unceasingly to
+ p; {& c( L k$ h0 E5 G) v6 drestore the trust of our customers."+ v) H" f# s/ X& H
Lawmakers heard a brief, but riveting, deion from
& Y) s* j1 E6 I2 T T0 }" ?Smith, the Tennessee woman whose Toyota-made Lexus suddenly. H/ }/ @7 v- c8 ^! J
zoomed to 100 miles per hour as she tried to get it to stop --" l( ^( [6 }4 x, a( W8 e
shifting to neutral, trying to throw the car into reverse and
/ @# M: s w9 C2 H8 Bhitting the emergency brake. Finally, her car slowed enough
- K; z9 h3 y5 G/ Ethat she was able to pull it off the road onto the median and
: r8 D( u; T% d F0 `# O2 J7 _turn off the engine.0 L( R& j+ s; V: T5 E$ I& C! y, z
Fighting back tears, she described her nightmare ride of
% m7 r" g! u6 oOctober 2006, calling it "a near death experience."
; p7 t0 f% c( E"After six miles, God intervened" and slowed the car, she
% h/ f/ a( q8 {. k5 gsaid. She added that it took a long time for Toyota to respond" i! t1 q( @! K1 Q# |
to her complaints.
6 M [! o' h1 i. |$ `) XIn an often contentious full day of testimony, lawmakers
3 c1 |9 ?2 I$ E- q5 D1 t$ C- O+ xreturned again and again to the question of whether electronic
- N6 @+ N4 Z3 Cmalfunctions may have contributed to the speeding cars.
! m, V' ]+ a. k4 W"We are confident that no problems exist with the electric
+ f, O& J; W4 Sthrottle control system in our vehicles," Lentz said. He cited
* s7 q" P: E5 `1 m8 Y* u6 C"fail-safe mechanisms" in the cars that were designed to shut
6 B/ y6 {7 J* loff or reduce engine power "in the event of a system failure."
3 V% i" j0 j$ V5 q& W" k1 wTransportation Secretary Ray LaHood told the panel in
. @; M% N% a9 V5 B/ Y) {# N5 vprepared testimony that possible electronics problems were. o( \! C6 J) j2 i4 d/ R) O2 ^4 p' m
being looked into by his agency. He said the company's recalls
4 s+ H2 q# @3 ~were important steps but "we don't maintain that they answer
: D* Q1 l* p; t( V6 R5 Oevery question.". _/ u D/ G3 f6 `1 `
Toyota hired a consulting firm to analyze whether$ e( s" B7 a. T, Y/ D
electronic problems could cause unintended acceleration. The
. W4 b- A" W" efirm, Exponent Inc., found no link between the two. But
* m+ s& c8 A* W, m( B' B+ U" B+ V# x$ Dcommittee investigators said the testing studied only a small, {+ B) G" N; o
number of vehicles+ j6 B$ B! O' X$ X5 U+ g
Tracking down an electrical problem can be far more
6 r& }$ X- T& d* N+ x ?- [& m7 _difficult, expensive and time-consuming than finding a$ C5 }) T2 F6 a% I' P6 y
mechanical problem. Electrical problems can have more than one5 U8 j) J1 R f% S: c% @+ q
source, and they can come from inside or outside the car.+ ?# l/ I) l% E- ?* {, r- ]
Mechanical problems often leave clues such as physical damage,
) F A" _1 r+ k" Fwhere electronic troubles can be hidden in software or leave no: t) u$ g, b8 Z7 ]. e
trace at all.8 n3 d& w+ q3 h% Y5 D E. e4 J/ N
House investigators who reviewed Toyota's customer call
! _3 F" V' ^2 }" x$ `database found that 70 percent of the complaints of sudden
6 Q2 s4 g' x* R) Iacceleration were for vehicles that are not subject to the
% t1 v/ c ^! `$ i& W6 Hrecalls over floor mats or sticky pedals.9 O: `4 t; K" R' q2 p
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,% A7 P$ F. H; `. A( N9 p
said Toyota "misled the American public by saying that they and1 G2 A! ]: K) D, U
other independent sources had thoroughly analyzed the( t a8 W' M n v9 ~
electronics systems and eliminated electronics as a possible/ @1 f7 y9 C: W8 O6 k
cause of sudden unintended acceleration when, in fact, the only
% K& i) B0 ^* I9 E5 h8 R1 L3 _such review was a flawed study conducted by a company retained& S' S" M% p2 g) ?! t
by Toyota's lawyers."
0 j' c) i: G4 p% \Lentz apologized anew for the company's slow handling of
' U3 u4 J% ]9 O- x, c, mproblems. "We have not lived up to the high standards our
6 z7 K+ b( }8 y, n9 m- h$ x _customers and the public have come to expect from Toyota," he- p6 @/ i9 k: v# D0 r# l# B! o" e
said.+ ^7 ~. N. i8 \- ]; B/ U: K
"Put simply, it has taken us too long to come to grips with
+ u+ s/ {6 ]2 z) C- B) Ea rare but serious set of safety issues, despite all of our2 X8 r3 Y1 N f) H+ i+ n+ T4 I
good faith efforts," said Lentz, president and chief operating
" ?+ O \% }4 |) Q/ j; B4 dofficer of Toyota Motor Sales USA. Inc.
+ { T& |! U5 |" hSeparately, among hundreds of Toyota dealers lobbying2 c5 b! t3 h- o% t- I+ a" f9 r
members of Congress Tuesday, there seemed to be widespread
2 u% `* ^. p6 S. g8 x, `4 Brancor toward a federal government they view as picking on the
2 t+ q( \: S4 _4 S4 l# bautomaker, at least in part because of the government's1 B9 y6 l& k+ j6 K
investment of billions of dollars in General Motors and
. N3 F. j* s8 l6 gChrysler.) ^# G6 x5 k& e) ~3 j0 P
"That's hard for me as a citizen to understand why my tax
8 |8 g* n/ h7 jdollars are going in that direction," Paul Atkinson, a
3 ~, S1 q" D* }; U jHouston-area Toyota dealer, said at a news conference that also
3 I# ~1 n* f! V2 ]served as a pep rally for the visiting dealers. "To compete8 Y6 t9 S/ K+ i; }6 [& F
with the government as an individual entrepreneur is pretty
7 ~. H3 J7 X) S H7 g5 a( G9 z$ Gtough."" Y' \$ b7 e, C# j% N- |5 E, K$ X ^
---4 P3 \8 F* N6 v7 B# { m" O
Associated Press writers Alan Fram, Stephen Manning and Tom, l$ y* B, R6 r ~6 W# A
Raum in Washington and Tom Krisher in Detroit contributed to1 Z e1 ]9 z( }" q
this story.
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