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丰田承认换踏板不一定能全部解决加速问题
4 k) f' h) r& m" nBy LARRY MARGASAK and KEN THOMAS
( Y1 o, i" \7 _ @) ]$ k5 q7 UWashington (AP) -- The president of Toyota's U.S.
6 d. N# d' j ~+ k$ x6 Woperations acknowledged to skeptical lawmakers on Tuesday that
* |/ [; \+ ]/ a6 W4 u1 ythe company's recalls of millions of its cars may "not totally"7 v4 [/ w$ [5 ]; }2 `# F- q
solve the problem of sudden and dangerous acceleration.
% l0 }+ ]( F2 e"We are vigilant and we continue to look for potential* `0 V6 l' T$ s( M+ d9 K/ H2 G
causes," Toyota's James Lentz told a congressional panel.
& M/ O0 z- ~1 k; w# ~& H3 h( Z+ LHowever, he repeated his company's position that unexpected
/ E3 A8 Q: }$ W* Yacceleration in some of the company's most popular cars and
* D- I9 F" v8 p+ Atrucks was caused by one of two problems -- misplaced floor
6 r/ k% {# S8 L; W& F: r# z9 G" hmats and sticking accelerator pedals.
3 G8 }: l6 w0 \) e. Y7 \' u) aHe insisted electronic systems connected to the gas pedal \' G% P) v" [% x4 Z: I* O" q
and fuel line did not contribute to the problem, drawing sharp
9 O( b+ F8 j% |5 L2 z/ @! q# n) ucriticism from lawmakers who said such a possibility should be
0 R! Q1 l9 W! y1 Z% Z8 Y) V0 Hfurther explored -- and from a tearful woman driver who could9 A; k/ b( t8 R; f
not stop her runaway Lexus." b7 o! o1 X( m0 {7 H2 t( j* s; e- F
"Shame on you, Toyota," Rhonda Smith, of Sevierville,0 s0 l8 J$ s( L9 {7 ~
Tenn., said at a congressional hearing. Then she added a second
; f0 X; Q- V, r6 Z: P"shame on you" directed at federal highway safety regulators.
2 j( o$ D4 ?) l* tTexas Republican Rep. Joe Barton cautioned his colleagues7 I- }! X0 c/ b" u7 r# G
early in the hearing against conducting a "witch hunt" and said+ Y* G7 ]3 u. E* Z8 ~
"We don't want to just assume automatically that Toyota has
' h5 z0 w- m1 ^2 V% X" |7 {done something wrong and has tried to cover it up." But midway& q/ I% q* `; ~
through Lentz's testimony, Barton said of Toyota's
5 j5 m9 i5 G, ~investigation of the problems: "In my opinion, it's a sham."
& r3 e# M0 r: ?& t2 |+ YLentz said the company had not completely ruled out an
' j9 H$ H7 I9 k: r1 u' X8 relectronics malfunction and was still investigating causes of0 z* o% w8 `0 z# U
the sudden acceleration. Still, "We have not found a A) ?# R& S# u. x
malfunction" in the electronics of any of the cars at issue, he0 t7 c/ V7 r% _% f: l/ x
said.. }8 p' T5 a9 ^' S i# q
As to Smith's harrowing story, "I'm embarrassed for what" k( _- O$ E3 _) R) {! Y8 r
happened," Lentz said. "I want her and her husband to feel safe0 A- U( ~# M% [/ @( L3 v
about driving our products," Lentz said.
* Q3 r- D9 c* d- fThree congressional panels are investigating Toyota's9 |& X. `/ O) j* G+ o6 C w
problems, which affect a huge number of Americans. Toyota has8 t6 Y2 z" q6 W8 p( ~
recalled some 8.5 million vehicles worldwide -- more than 6
: w8 b+ Q3 B+ o# A/ ~; K; E, ?2 ~million in the United States -- since last fall because of* Q/ p9 K; ^5 b. ]3 o: i
unintended acceleration problems in multiple models and braking( V2 R7 O( X; b1 K. Q
issues in the Prius hybrid. It is also investigating steering. P- { N2 r9 _; t7 e3 C4 Z
concerns in Corollas. People with Toyotas have complained of, j* m1 I" p8 w3 a4 I! w# V
their vehicles speeding out of control despite efforts to slow& V+ Y, b6 |0 X7 v% m4 m' z; R
down, sometimes resulting in deadly crashes. The government has6 W/ k C+ k( {
received complaints of 34 deaths linked to sudden acceleration
3 Z0 o! b7 J( O- }0 @of Toyota vehicles since 2000.# I! ~3 X1 {6 r# b6 `$ ?0 J, _5 p6 x
Lentz, who choked up while discussing the death of his own
' W( h+ L& A* w9 ?brother more than 20 years ago in a car accident, said he
* h4 Q* }- C. y8 W8 Kunderstood the pain.# o* ^$ a" j% L3 f7 Q; ~
"I know what those families go through," he said.# ?$ L/ ?; O; W4 Z" q0 b
Lentz has said in the past that he was confident Toyota's
d# R; W) A4 B0 Rfixes on the recalled vehicles would correct the problems.& f' I, W( @. L P" Q7 _/ U
But when pressed by Energy and Commerce Committee Chairman* J# i5 v3 _8 G9 a$ g5 T
Henry Waxman, D-Calif., on whether the two recalls Toyota put6 m ~- y/ b7 M/ y
in place to deal with the issue would completely solve it,# t/ j& h! w) w+ I. Q/ J0 V& a
Lentz replied: "Not totally."
# ]& e1 Z, Q) J. W* [ R7 `! QStill, he said chances of unintended accelerations were
* j `" v" D7 O: t: {& \. R"very, very slim" once the recall was complete. Lentz also said' U1 `4 ~; ?# K" l
Toyota was putting in new brakes that can override the gas
/ H; C4 ^ x- x) }pedal on almost all of its new vehicles and a majority of its
0 O0 B# L# \( yvehicles already on the road.
+ w- e& g2 m9 \Meanwhile, Toyota president Akio Toyoda, who will testify
" _ e6 L' Y+ K) s+ D; Abefore a separate panel on Wednesday, said he took "full( u$ z5 V% }1 }) j
responsibility" for the uncertainty felt by Toyota owners and
. ?* I1 K) O: |! B+ K! F/ Voffered his condolences to a San Diego, Calif., family who were0 ^% ^. i% W" a7 o! p
killed in late August, reigniting interest in the problems.
) Q" a, s4 Q5 ]' @# u"I will do everything in my power to ensure that such a
0 A7 T% i& O) ^tragedy never happens again," Toyoda said in prepared testimony
8 ]: x1 r' I$ Xfor Wednesday's hearing to the House Government Oversight/ W, q! z+ y2 F1 F' m, M: H, B7 n8 g
Committee. "My name is on every car. You have my personal6 i; {# j5 m5 F8 a
commitment that Toyota will work vigorously and unceasingly to
& V/ ?4 G0 v9 ]6 zrestore the trust of our customers."' u& h- m. m- v
Lawmakers heard a brief, but riveting, deion from
0 Y" A1 |. W0 ?5 ~% D' K6 x( E6 |Smith, the Tennessee woman whose Toyota-made Lexus suddenly
& V) p+ m1 w) `7 y( Rzoomed to 100 miles per hour as she tried to get it to stop --7 ?: A2 w7 @- j% Q, A D
shifting to neutral, trying to throw the car into reverse and
; Y- X8 f6 q2 n7 C3 O5 _% i* Chitting the emergency brake. Finally, her car slowed enough, ]* V8 q7 y1 ]; s% M8 V. a
that she was able to pull it off the road onto the median and2 I4 ^: \! j6 R6 Q8 Q
turn off the engine.3 g' d, {) A, M# e+ s0 p: @& Q4 h
Fighting back tears, she described her nightmare ride of
. ~' a k6 ^4 P& ~5 fOctober 2006, calling it "a near death experience."2 Z" [. H! H3 F: s {0 M9 P* V9 E. w
"After six miles, God intervened" and slowed the car, she) t; s; V" e7 n. o% @! M% n
said. She added that it took a long time for Toyota to respond
' A9 c) @+ M- i9 ^2 d0 @" wto her complaints.
# ^6 n% c' n; p6 E% @" AIn an often contentious full day of testimony, lawmakers
0 Y* ~& }1 k T) Y; a" Preturned again and again to the question of whether electronic/ v7 `) v( ~" h! \! _1 l) i
malfunctions may have contributed to the speeding cars.
/ w) `$ i$ ?2 Z3 z0 r"We are confident that no problems exist with the electric! ~8 B7 B8 y5 |2 @2 X. g, G$ s( B5 L
throttle control system in our vehicles," Lentz said. He cited
9 F2 N6 ?' ]2 y% W: |"fail-safe mechanisms" in the cars that were designed to shut
6 B. R9 R4 Y5 Z0 z3 Eoff or reduce engine power "in the event of a system failure."
4 U3 e& g, W- d( m. |3 xTransportation Secretary Ray LaHood told the panel in
7 P1 W- H/ s% C( @& z1 R; R/ xprepared testimony that possible electronics problems were
/ }0 @. |% w# Q1 |being looked into by his agency. He said the company's recalls' [8 }( o5 H4 G9 O
were important steps but "we don't maintain that they answer
+ b2 J" j4 o$ R7 Z$ kevery question."
- S) E$ b7 q5 n$ xToyota hired a consulting firm to analyze whether
( W( ~, H8 K5 H4 ^5 T* n, v0 felectronic problems could cause unintended acceleration. The( L) S3 W' c! Q1 w: E- q
firm, Exponent Inc., found no link between the two. But" m2 _. e* H# G+ K% a
committee investigators said the testing studied only a small" ]. }7 n6 V$ L) |3 U9 p
number of vehicles9 q0 P% V( F8 |, O1 C3 I* p) ~/ v
Tracking down an electrical problem can be far more
# H+ N* j4 Q/ |, p' Z1 N+ b0 U4 vdifficult, expensive and time-consuming than finding a' R' g; ^' L4 u& ? R" J
mechanical problem. Electrical problems can have more than one) U6 y# r+ l5 i: ?& E, p+ k
source, and they can come from inside or outside the car.2 @, r# S" J1 E5 g( r
Mechanical problems often leave clues such as physical damage,& O& [2 ?( ~3 L
where electronic troubles can be hidden in software or leave no4 s4 d7 ]8 U0 @5 S% o, E
trace at all.
; d% e3 {% ^- j* `! m1 f3 D6 LHouse investigators who reviewed Toyota's customer call' I8 r1 r4 ~! ^" m
database found that 70 percent of the complaints of sudden# U0 f1 j0 ?% v1 s
acceleration were for vehicles that are not subject to the
2 P8 X6 l" P) H1 z2 @+ v; ~- Hrecalls over floor mats or sticky pedals.2 R, b, s' K& m
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
/ x% @7 Y. k5 B% ]- h" wsaid Toyota "misled the American public by saying that they and' X/ P! X2 b1 v7 J; t
other independent sources had thoroughly analyzed the
. X7 B; L. A% Kelectronics systems and eliminated electronics as a possible8 n* a8 O2 c3 R* h, I! ]
cause of sudden unintended acceleration when, in fact, the only5 b7 P/ L6 Z H0 H" t
such review was a flawed study conducted by a company retained
% y. `. h7 K8 D6 Z4 v6 Rby Toyota's lawyers."0 v6 C8 M- F: D9 J* `6 s
Lentz apologized anew for the company's slow handling of* F9 F7 r0 { b% k* R
problems. "We have not lived up to the high standards our
5 M- X! |" L2 o2 r4 Qcustomers and the public have come to expect from Toyota," he
9 T* J" r; D: }2 V/ ^; t/ qsaid.$ N$ ^% J; [% j$ t7 g* r3 J
"Put simply, it has taken us too long to come to grips with0 @5 n. c# R" a. M6 r9 j
a rare but serious set of safety issues, despite all of our% C# Y, F9 D- s3 ]
good faith efforts," said Lentz, president and chief operating# _" ]5 D* C( j3 n
officer of Toyota Motor Sales USA. Inc.+ Q8 S6 w( a4 e- Z* K- f) A! }1 j5 u
Separately, among hundreds of Toyota dealers lobbying0 ^+ s4 y9 ]- Z/ M/ d- i# y! J
members of Congress Tuesday, there seemed to be widespread/ r# N: O4 J& A% \: }/ I- |: R
rancor toward a federal government they view as picking on the/ i% e- i$ s: d5 e$ G* ^; l0 o
automaker, at least in part because of the government's
; S6 q/ h- Q$ n% }( q$ {investment of billions of dollars in General Motors and, a8 s% R. }8 d7 ]
Chrysler.# u$ j6 i5 p% y' x
"That's hard for me as a citizen to understand why my tax
* H! |: F8 M8 \ S5 X& u* e0 qdollars are going in that direction," Paul Atkinson, a g# d+ w! }; j0 D
Houston-area Toyota dealer, said at a news conference that also
$ R! h* S# |9 w5 D$ l& yserved as a pep rally for the visiting dealers. "To compete K2 f! h) F9 H& l. o* k
with the government as an individual entrepreneur is pretty
) A; ]3 Y+ n* Q! V2 V y: atough."
8 u. k _ s4 R5 }5 D2 x% k---
8 M7 H& L/ u$ W6 \3 p1 nAssociated Press writers Alan Fram, Stephen Manning and Tom& G0 A5 a9 A- h/ F; S! D1 P4 z; Z6 G
Raum in Washington and Tom Krisher in Detroit contributed to
1 y2 {- A i1 A: L6 `this story.8 n8 ~4 e( f) G _- ]3 R
, {5 P1 D6 m) J s& \0 J
-0- Feb/23/2010 21:04 GMT |
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