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By LARRY MARGASAK and KEN THOMAS
% Q- P1 K/ C( A2 N1 s! _Washington (AP) -- The president of Toyota's U.S.
/ d- o6 h/ H: M. F9 @% P3 B( G$ Goperations acknowledged to skeptical lawmakers on Tuesday that4 t" R2 J, I$ a- G: B% F+ F
the company's recalls of millions of its cars may "not totally"$ n8 m6 Q" Z2 a/ p9 @4 }/ z
solve the problem of sudden and dangerous acceleration.
% {( Z5 W0 G5 @$ D/ i d, \"We are vigilant and we continue to look for potential
! u: e H b6 g3 p7 x) p7 scauses," Toyota's James Lentz told a congressional panel.) C R: F4 y9 x4 j: H* R# e
However, he repeated his company's position that unexpected' B* z# V- h, O( r; t# l
acceleration in some of the company's most popular cars and' C; h) A% n# o) c- i" `* E
trucks was caused by one of two problems -- misplaced floor5 ?8 h2 J, i# V. M. y6 V( P% Q
mats and sticking accelerator pedals." J4 f1 z7 Z# B: |* k: v# a
He insisted electronic systems connected to the gas pedal
: K6 l7 W& b- P2 q1 dand fuel line did not contribute to the problem, drawing sharp: [1 V( g; L2 {/ m
criticism from lawmakers who said such a possibility should be
0 w- t7 T5 M) s2 n/ g! s, l1 R- vfurther explored -- and from a tearful woman driver who could2 Q8 ~) Q# w8 c4 u$ ^
not stop her runaway Lexus.5 c, q* h& x" K1 v6 T7 {2 K: W
"Shame on you, Toyota," Rhonda Smith, of Sevierville,4 P8 s, A: D1 g' `# T) Z
Tenn., said at a congressional hearing. Then she added a second$ k' K0 v5 E$ G7 W
"shame on you" directed at federal highway safety regulators.) X8 x! S* G/ b C/ Q
Texas Republican Rep. Joe Barton cautioned his colleagues1 P7 g( D5 Q6 j+ B2 `
early in the hearing against conducting a "witch hunt" and said
; h$ g/ O3 _, i- ?# f9 Y+ f"We don't want to just assume automatically that Toyota has, }; i2 x* i4 t1 p3 q' I
done something wrong and has tried to cover it up." But midway- w* V+ L; L- W" \- d, [
through Lentz's testimony, Barton said of Toyota's
. ^9 _8 f. n1 I# ~+ s* u4 I" S! oinvestigation of the problems: "In my opinion, it's a sham."+ X5 ]; s# y* f. e; Q* h
Lentz said the company had not completely ruled out an1 P: S2 ^( N1 ` e) G$ d
electronics malfunction and was still investigating causes of
: i, o) |) A1 C9 jthe sudden acceleration. Still, "We have not found a% Z* T) [5 y5 _0 v8 S1 Y
malfunction" in the electronics of any of the cars at issue, he4 J" K" S" C: F
said.
$ U' F! N: ~+ ~% G! jAs to Smith's harrowing story, "I'm embarrassed for what6 c% G2 a4 }1 N
happened," Lentz said. "I want her and her husband to feel safe
1 F: d8 V, `3 \) {5 {about driving our products," Lentz said.5 R: R: y, Y. o2 Y4 m
Three congressional panels are investigating Toyota's# B# B# B0 g' R
problems, which affect a huge number of Americans. Toyota has
3 H# e7 x, k/ w) A m7 }# Rrecalled some 8.5 million vehicles worldwide -- more than 6& i* i7 L1 |6 W+ ~) |
million in the United States -- since last fall because of
9 _8 {+ g! k" S$ J' i9 {unintended acceleration problems in multiple models and braking/ L% Q% i# N1 o, z" F4 A% m9 t/ m
issues in the Prius hybrid. It is also investigating steering$ R( N# {' j& A% w' F
concerns in Corollas. People with Toyotas have complained of
. y: ]0 S, G9 L2 e5 Ntheir vehicles speeding out of control despite efforts to slow
. |! D% k2 M6 Gdown, sometimes resulting in deadly crashes. The government has- }" w* D$ V; |4 u
received complaints of 34 deaths linked to sudden acceleration
0 f, V+ ~4 a: [9 r4 e" ~# |# iof Toyota vehicles since 2000.
# ]' k; l* D7 f5 P# sLentz, who choked up while discussing the death of his own5 C& A' u! P3 E. y+ V2 S7 _+ d6 |
brother more than 20 years ago in a car accident, said he
# S$ p. M/ i- E) m3 O0 ? T' Junderstood the pain.+ a0 n" p, t2 P' {
"I know what those families go through," he said.
1 u4 v: r. A9 `' o& JLentz has said in the past that he was confident Toyota's
: x( J; X3 |. }- |) u L5 {fixes on the recalled vehicles would correct the problems.& N2 ]8 E* ]! ]& ?2 L
But when pressed by Energy and Commerce Committee Chairman3 `% Y. w! L0 ^, z! }3 L
Henry Waxman, D-Calif., on whether the two recalls Toyota put
8 ~: p3 b) c8 G* {! M' Yin place to deal with the issue would completely solve it,0 n! j- ~0 s" w) t1 e4 _
Lentz replied: "Not totally."( {- S/ m, E! J0 V
Still, he said chances of unintended accelerations were
0 E3 @+ G3 u" o2 F# f- S0 l"very, very slim" once the recall was complete. Lentz also said
. B! N1 R. V/ ?Toyota was putting in new brakes that can override the gas
+ p9 d* D( I: j" Mpedal on almost all of its new vehicles and a majority of its
' B8 _$ y* ?) `vehicles already on the road.1 H( V( D ?/ O y9 g
Meanwhile, Toyota president Akio Toyoda, who will testify3 }# D m9 @* t+ A; w+ T
before a separate panel on Wednesday, said he took "full- v+ ~ Q6 _8 w4 e3 l8 [; ^
responsibility" for the uncertainty felt by Toyota owners and
+ r( Z1 F- W9 Poffered his condolences to a San Diego, Calif., family who were
) C# ^( s* z+ A, g/ Akilled in late August, reigniting interest in the problems.0 S- C/ A3 g" _% S' [
"I will do everything in my power to ensure that such a
8 X& V o# k0 v6 X: L! Mtragedy never happens again," Toyoda said in prepared testimony
' i+ M3 d- I$ I4 h8 e, X; I6 Cfor Wednesday's hearing to the House Government Oversight+ C j+ ^$ [0 A: }6 ]; g
Committee. "My name is on every car. You have my personal6 M& w- s7 C* s$ X& K
commitment that Toyota will work vigorously and unceasingly to& W4 i+ M/ `7 l& b6 h
restore the trust of our customers."8 ?# K5 K; ~% i4 |- @. A8 m; w6 O. @
Lawmakers heard a brief, but riveting, deion from+ x- n9 z6 v3 e; c
Smith, the Tennessee woman whose Toyota-made Lexus suddenly+ S! q0 w1 a* ]' Q. T
zoomed to 100 miles per hour as she tried to get it to stop --
- t0 ~) Y9 ]9 I9 l+ w8 \shifting to neutral, trying to throw the car into reverse and( v: A3 a- l9 r8 V$ l" N! t
hitting the emergency brake. Finally, her car slowed enough
I7 u8 q- P0 ^that she was able to pull it off the road onto the median and- p$ h5 u2 g' g4 ^. g
turn off the engine.
0 u' D. m& D0 P# q2 c/ SFighting back tears, she described her nightmare ride of$ {6 p: @1 B6 k- f, S+ `8 u+ a- u5 W
October 2006, calling it "a near death experience."% b0 V! ~- s+ ?; H1 G
"After six miles, God intervened" and slowed the car, she+ F3 T9 ~% L& z7 w6 ]3 Z. W
said. She added that it took a long time for Toyota to respond- D. C% b2 A, [- E
to her complaints.5 \( y d- }: N: `6 d
In an often contentious full day of testimony, lawmakers7 `8 U8 n; m8 |9 h
returned again and again to the question of whether electronic
2 I. c% S. A h1 w9 J" dmalfunctions may have contributed to the speeding cars.% u$ n; J0 C6 D+ n2 z
"We are confident that no problems exist with the electric
+ B0 o. y( Q4 p; Y K9 d% [) pthrottle control system in our vehicles," Lentz said. He cited1 \4 n0 c/ z5 H* c" o: P
"fail-safe mechanisms" in the cars that were designed to shut
9 U J W/ Z2 A" T3 A4 _$ ^" ^off or reduce engine power "in the event of a system failure."0 ?8 U! @$ W) c% h
Transportation Secretary Ray LaHood told the panel in' @3 ^6 L9 W3 W. M; l1 B8 r
prepared testimony that possible electronics problems were( u& I: Y7 A$ @5 a
being looked into by his agency. He said the company's recalls
e& K% T- B7 `! rwere important steps but "we don't maintain that they answer* n. _0 y% F6 ]" J$ S( w
every question."
3 Y2 @4 ~) ^( {6 kToyota hired a consulting firm to analyze whether
* k8 g3 Y) C! Q+ ~+ T& N+ P5 Belectronic problems could cause unintended acceleration. The
9 T* o3 [7 y \) t9 vfirm, Exponent Inc., found no link between the two. But
5 c) X; W! X; Y7 D9 z2 D7 ]$ ncommittee investigators said the testing studied only a small
6 {, \6 h; U$ o: n/ fnumber of vehicles
7 K3 L7 Y I: A4 V/ Z3 P7 \Tracking down an electrical problem can be far more
# T; Y4 s; V9 z$ J# \difficult, expensive and time-consuming than finding a* c2 y& }& }/ T D$ u9 B/ [' M
mechanical problem. Electrical problems can have more than one4 v V+ O9 i& C0 M$ }
source, and they can come from inside or outside the car.
* V0 ?+ Y0 S6 Y7 K! X# sMechanical problems often leave clues such as physical damage,
, Q+ p7 ]' M8 `7 M. kwhere electronic troubles can be hidden in software or leave no$ |2 y2 a U/ b) |
trace at all.9 {8 M) W4 A8 _; D0 h
House investigators who reviewed Toyota's customer call
- q$ A1 z0 x1 j2 `. vdatabase found that 70 percent of the complaints of sudden/ v6 Q) i( o: ^* ?' Q6 F7 z. W
acceleration were for vehicles that are not subject to the
; ?8 s7 N* x/ O- {' O rrecalls over floor mats or sticky pedals.8 Q4 Z) n4 W5 z. R
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,& F& ^6 ]/ J. [+ u1 {2 o1 ?
said Toyota "misled the American public by saying that they and
% w5 a! T# K# u1 J8 x/ ~other independent sources had thoroughly analyzed the
, M! b" \; `5 helectronics systems and eliminated electronics as a possible
3 `- F/ k. a9 d; R) y, M, g' {' Ncause of sudden unintended acceleration when, in fact, the only" G1 Y y/ j* H4 o9 ^( w
such review was a flawed study conducted by a company retained
. \; {% p2 `1 f) yby Toyota's lawyers."
! ?+ {2 C. [/ H( P8 T4 ~ \Lentz apologized anew for the company's slow handling of
: [$ {" z7 U3 n- C' xproblems. "We have not lived up to the high standards our
1 `: |7 Z4 {; K/ K) ]customers and the public have come to expect from Toyota," he
8 \" }5 d' @) U5 y9 jsaid.- z* m1 v! X: l% _
"Put simply, it has taken us too long to come to grips with
3 D* G4 ~) S7 i4 d5 Aa rare but serious set of safety issues, despite all of our0 y* u: Q# {/ y) \
good faith efforts," said Lentz, president and chief operating( e/ |" U7 b" W% E
officer of Toyota Motor Sales USA. Inc.
8 h# C5 S8 Z- j, p7 A5 h) vSeparately, among hundreds of Toyota dealers lobbying
: V. ~8 @4 C9 ]* Vmembers of Congress Tuesday, there seemed to be widespread2 l* R) P; D8 i' n; a
rancor toward a federal government they view as picking on the7 f3 o# E0 }% Q
automaker, at least in part because of the government's* p$ T! W( Q& t1 s. T7 F3 v
investment of billions of dollars in General Motors and: {0 a& s6 F$ X- p3 h, }
Chrysler.
6 W2 K% J. t8 G"That's hard for me as a citizen to understand why my tax
3 E- a0 q9 T+ y* x( y- Bdollars are going in that direction," Paul Atkinson, a
8 V4 a- E( U" N' eHouston-area Toyota dealer, said at a news conference that also7 d6 d8 L6 B3 M& Y* |
served as a pep rally for the visiting dealers. "To compete: M- v- {# v$ Y$ u# @) ]9 s) C- x
with the government as an individual entrepreneur is pretty
$ u! L% i7 M: n4 g% e) ^! C5 g7 Itough."
g; `: r. M3 p2 g; U---
$ D/ W' `' S+ _+ D# DAssociated Press writers Alan Fram, Stephen Manning and Tom
0 I3 A; x& m& I7 M) WRaum in Washington and Tom Krisher in Detroit contributed to7 W1 ?$ N f0 F- S% [# W% Q$ N
this story.
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) q2 p+ g$ D' ?( F, m-0- Feb/23/2010 21:04 GMT |
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