ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
. N. ]8 m8 x9 u7 o' H) UTerm: 1 year contract
* c! u( r! u- v  B* b4 A) v4 m  W8 nHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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; F9 V" C: V7 v% t6 JJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
! J) N: D9 o+ S2 v( \3 D- n-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
) h, O6 \. W6 y- R: u1 h5 l' p" }-Train and supervise volunteers at front counter or reception

# l2 Y  N. ?* [$ X* N, ^$ Z1 WQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
/ r1 }$ s2 F3 J: l-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
' k6 `" e# L4 F' x-Requires police security check at the expense of employee and child welfare check

9 B- o! R7 @9 A  A, h& N  D2 ODetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.