ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
# r2 o- j/ B4 B: n' k, H1 I+ E9 gTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
2 Z6 x! t0 j6 _( [! T) Z% Z) {Closing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
# b/ c! z* J$ u- z0 w-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
- y6 W* T2 m, L3 W1 J6 k! j% H-Train and supervise volunteers at front counter or reception
, h9 ?. b1 C, S# }; H) U! X
Qualifications:
-High school diploma or above, two years or more related work experience
* N6 N, X& q3 b- [2 {, _) A( y' O-Exceptional customer service skills, ability to handle multi-task requirement
' T5 L( s' e' f8 p/ t-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
0 E; R% I! g1 Y4 _: l-Requires police security check at the expense of employee and child welfare check

! u$ D; J0 V. v1 Y/ j3 m. t. V2 kDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
/ V4 N% V4 _0 w8 R8 H$ RNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.