ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

2 B$ X$ @) V  z* f. c' APosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
/ c' e; `5 z* m( r% m. t6 FHours of Work: Part-time: 21 hours per week
, h8 i, T3 A* r# a% n2 Y" @Closing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
9 h; i" |- X' k- i-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
4 d) g7 P# j( C-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
6 _$ C9 Q' A4 F' X( T0 `: ~7 Q
Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
# P. {1 g  |% z- d-Works well under pressure, ability to work well independently as well as in a team
4 o" q4 ^3 R* y! h, h-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
" M& F1 T5 u! o, H8 T9 O- BNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.