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Position: Hotel Front Desk Clerk (NOC 6435)
$ W/ F- F- M/ }* N1 F/ }* cCompany: Delta Edmonton South No. 2
' a# x. @ C# A: I0 N6 [Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ! r5 X# }6 t1 D* E( y7 O6 x
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
( x% Q0 O0 I2 NVacancy: 4
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: ~; B, e% ]/ l) S( iJob Description: ; T* K# `/ T2 ^1 \ M0 m) K7 m
- Checking guests in/out
; \1 O5 D9 m; w2 i- Answering guest inquiries regarding hotel services) x+ p2 F7 A: c
- Provide information about services available in the community and respond to guests' complaints & c. R) U# W' ^! E
- Answering telephone calls and handling/ balancing cash ! B, b6 i+ j; q; P
- Balance credit card machine
# f" b! ~9 t6 ]! |- Maintain an inventory of vacancies, reservations and room assignments 0 v) S0 M/ C* i$ b
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
5 D) g4 p6 r# O% g) M- Present statements of charges to departing guests and receive payment
0 w& M" v6 ?: r4 {8 _- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
* E6 b! |7 [0 |- Perform other duties as assigned by Assistant Managers - |9 q" c/ v) U: d: F% g
Skills/Requirements:+ [, l& D' @. R# X7 l5 V
- Completion of High School
; O, V( P( i; c) ~) t6 T- M$ a- Strong English communication and interpersonal skills ' P4 n# d# F* k! M: T) M. w: n
- Good computer skills " z |. i0 _2 p. E. q1 ^ F6 X- ^
- Must be able to work with minimal supervision in a high pressure, high volume environment
% c0 m9 s) ]& C7 }, ?: w+ v- Minimum 1 year experience, strong guest service skills 1 y3 C; x1 }# H, _' _, H/ R. H
- Ability to work night audit shifts and weekends
7 `2 D& l+ _) ?& L9 i- Emerit professional certification for front desk agent is required
$ |6 N2 R" c) W. y& |% E7 [. N/ x0 P8 I& l
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Please apply in person or send resume by fax: 780-434-5298 9 G' I! P$ E% r, w% ]2 x' O1 W. y4 [* y
Contact Person: Heidi Crites ' F [5 k; [& l' C" b- O
Title: People Resources Director |
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