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Position: Hotel Front Desk Clerk (NOC 6435) + q' n5 o5 F" }# o2 f
Company: Delta Edmonton South No. 2
K+ h! q3 q6 V Z" zLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 2 b. J5 v; W4 s: u
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
" o: |5 a6 ^, B- s& Q% ?! H* lVacancy: 4 $ ]( |- J9 p4 h$ j r
7 P N* _! W% d- o+ d
Job Description:
- X! P8 \% G" G8 J( T3 o+ W0 _4 ]- Checking guests in/out
% ? m% X8 }; d; N- Answering guest inquiries regarding hotel services/ F- K) `+ H3 C; A% w# v) r
- Provide information about services available in the community and respond to guests' complaints
- Y) C$ u9 {2 D) a7 p- Answering telephone calls and handling/ balancing cash
3 \; l) r$ W5 F8 G& c; ~5 p- Balance credit card machine
+ ^* G8 G! G. p- Maintain an inventory of vacancies, reservations and room assignments ! j2 y- z$ Z' H& c" y
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
9 @* m- u: j7 p, X) K6 |& S- Present statements of charges to departing guests and receive payment9 o* P8 W1 F8 ~# w$ r; f9 V8 f- {
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
" a* s1 _$ Y- ~6 C- Perform other duties as assigned by Assistant Managers
: i+ R* d, z+ Z0 d6 M" M6 wSkills/Requirements:9 E/ ^% c7 L9 f. H$ D* p
- Completion of High School% P: I9 a/ ~; H5 h! [
- Strong English communication and interpersonal skills 7 K. Q$ p, o+ A, S% J7 C" A0 W. I
- Good computer skills ( z/ A A5 O! {8 C
- Must be able to work with minimal supervision in a high pressure, high volume environment7 {( X# W& V; a4 B2 O: t/ P5 Q
- Minimum 1 year experience, strong guest service skills
" m# u2 c1 n) V s- r; _- Ability to work night audit shifts and weekends
6 n; i4 V' p$ J0 Q( L: i- Emerit professional certification for front desk agent is required
4 W- Y; o! Z$ u! e* s k- L0 Y0 Q* o2 J
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1 r1 F8 ?# h5 UPlease apply in person or send resume by fax: 780-434-5298
+ e) }% ?' s! \. r& o2 }$ Y5 `: E! vContact Person: Heidi Crites
# u# K5 u9 e5 }5 b8 g4 \. zTitle: People Resources Director |
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