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Position: Hotel Front Desk Clerk (NOC 6435)
/ c+ g( P+ c$ ]3 d8 o+ ^8 c9 uCompany: Delta Edmonton South No. 2 , q, J& K$ b4 {9 u& X
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 3 O! n0 b' ^9 i [7 U( ]% s: P, `
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 8 {' N) ?8 ?* ~( }+ ]( n
Vacancy: 4
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Job Description: , T; ]4 e: U/ y
- Checking guests in/out , U8 F+ {0 ?/ v' r9 O' F9 k: ]( O* h
- Answering guest inquiries regarding hotel services- F! u8 O) h, M; \% c, y1 P+ H) ]
- Provide information about services available in the community and respond to guests' complaints
( M! n) C7 k' q4 H" ?- Answering telephone calls and handling/ balancing cash
V) i, [: v2 r- Balance credit card machine - X/ D R9 @" e5 v8 q- ?
- Maintain an inventory of vacancies, reservations and room assignments
; ~( o: P# B+ ?# U- p# P, F- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- ]6 O2 i& {2 o& A- Present statements of charges to departing guests and receive payment) r' `3 t3 [- `7 ]# I% X2 w( D( f
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
5 q' |% p0 K& `! f' U- Perform other duties as assigned by Assistant Managers
8 W2 Q! N5 A) f# H9 O) H9 wSkills/Requirements:
' `, R) |( D7 ^5 d3 a6 o' i- Completion of High School
6 h8 V9 U* S# _7 C* _# E% k- Strong English communication and interpersonal skills
" }6 K# q7 s. |- Good computer skills 4 |% K, h9 m1 J) J) W/ k6 n+ @, Z
- Must be able to work with minimal supervision in a high pressure, high volume environment
+ G2 m/ c; Y5 q+ N; J# u- Minimum 1 year experience, strong guest service skills
& v) r& x5 J, j9 O9 f7 h! B- Ability to work night audit shifts and weekends
2 x& k" E4 w/ Y/ d' L$ [; ^- Emerit professional certification for front desk agent is required
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$ ~1 T$ H; j) ?4 T1 [" x R8 n9 b0 J* E
Please apply in person or send resume by fax: 780-434-5298
) C* ~5 s+ \& A I) ^Contact Person: Heidi Crites 4 M8 m0 q h1 ?
Title: People Resources Director |
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