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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
6 _2 T7 y1 M3 L5 a. U& ICompany: Delta Edmonton South No. 2 + S8 @6 n' a! ]8 k5 |$ O+ R
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ' t3 i5 A* Y3 T7 c5 a, p$ h
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
" {# i. G) k' [1 H; J, `2 @Vacancy:  4  7 p9 R* r' D3 O* Q, H

0 j1 B9 d- N) jJob Description:        4 w3 `" w- b3 b- B9 p
-        Checking guests in/out
4 Y! E6 |- U* w, O, b" t/ Y-        Answering guest inquiries regarding hotel services
. c* @" A& X0 i! u-        Provide information about services available in the community and respond to guests' complaints
* u; C: `( o3 L-        Answering telephone calls and handling/ balancing cash
& N5 \0 N5 M1 ?; v" Q-        Balance credit card machine 9 U4 h) f; O- c) x, S& }3 ^2 m
-        Maintain an inventory of vacancies, reservations and room assignments 7 M! C+ ~% l, T  H! ^* [
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ) O" c1 B$ ~2 O+ x& m
-        Present statements of charges to departing guests and receive payment
4 ?9 u, o  x/ _-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
4 v! I! l1 N/ d: h" a-        Perform other duties as assigned by Assistant Managers 9 K, S4 R. I3 k' v/ v) |* W' D
Skills/Requirements:+ M7 }# @& I- T
-        Completion of High School2 p  g2 I7 P6 Z2 X- `
-        Strong English communication and interpersonal skills + r. L% k9 q! H& S( h. ~% X2 L- I
-        Good computer skills     : W. [0 Q4 R# h
-        Must be able to work with minimal supervision in a high pressure, high volume environment
8 `  L1 ^; u* r+ `# R-        Minimum 1 year experience, strong guest service skills
- _, `1 M7 \' q8 v- h7 d-        Ability to work night audit shifts and weekends   E- n3 f/ E$ Z8 ^) }
-        Emerit professional certification for front desk agent is required  ; _; n8 Z6 ?. K( H# ]+ c

/ }% t% M3 s' ~- C' ^3 X2 h  ]2 |8 u  u! P/ H+ d. ]( _
Please apply in person or send resume by fax:  780-434-5298  
) N. h" T$ q; hContact Person: Heidi Crites  0 z% w* w7 q$ e5 y+ ^, S8 p3 H( K
Title:  People Resources Director
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