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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
$ W/ F- F- M/ }* N1 F/ }* cCompany: Delta Edmonton South No. 2
' a# x. @  C# A: I0 N6 [Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ! r5 X# }6 t1 D* E( y7 O6 x
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
( x% Q0 O0 I2 NVacancy:  4  
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: ~; B, e% ]/ l) S( iJob Description:        ; T* K# `/ T2 ^1 \  M0 m) K7 m
-        Checking guests in/out
; \1 O5 D9 m; w2 i-        Answering guest inquiries regarding hotel services) x+ p2 F7 A: c
-        Provide information about services available in the community and respond to guests' complaints & c. R) U# W' ^! E
-        Answering telephone calls and handling/ balancing cash ! B, b6 i+ j; q; P
-        Balance credit card machine
# f" b! ~9 t6 ]! |-        Maintain an inventory of vacancies, reservations and room assignments 0 v) S0 M/ C* i$ b
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
5 D) g4 p6 r# O% g) M-        Present statements of charges to departing guests and receive payment
0 w& M" v6 ?: r4 {8 _-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
* E6 b! |7 [0 |-        Perform other duties as assigned by Assistant Managers - |9 q" c/ v) U: d: F% g
Skills/Requirements:+ [, l& D' @. R# X7 l5 V
-        Completion of High School
; O, V( P( i; c) ~) t6 T- M$ a-        Strong English communication and interpersonal skills ' P4 n# d# F* k! M: T) M. w: n
-        Good computer skills     " z  |. i0 _2 p. E. q1 ^  F6 X- ^
-        Must be able to work with minimal supervision in a high pressure, high volume environment
% c0 m9 s) ]& C7 }, ?: w+ v-        Minimum 1 year experience, strong guest service skills 1 y3 C; x1 }# H, _' _, H/ R. H
-        Ability to work night audit shifts and weekends
7 `2 D& l+ _) ?& L9 i-        Emerit professional certification for front desk agent is required  
$ |6 N2 R" c) W. y& |% E7 [. N/ x0 P8 I& l
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Please apply in person or send resume by fax:  780-434-5298  9 G' I! P$ E% r, w% ]2 x' O1 W. y4 [* y
Contact Person: Heidi Crites  ' F  [5 k; [& l' C" b- O
Title:  People Resources Director
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