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Position: Hotel Front Desk Clerk (NOC 6435) D: @7 K' z; j6 C
Company: Delta Edmonton South No. 2
8 o( d5 w( h/ E2 s( ZLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ; N* A* t* J+ l; q! Q! M
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 8 Y# z" n! _& \
Vacancy: 4
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" \/ r. C" S4 a) OJob Description:
, ?/ L. U) A6 y# M5 k3 u- Checking guests in/out
& j( N2 p8 k" M' l- Answering guest inquiries regarding hotel services
% i1 {. f" ?9 I) p9 W$ e- Provide information about services available in the community and respond to guests' complaints ! A# a% [7 f5 J, t
- Answering telephone calls and handling/ balancing cash 1 P3 _6 J7 J/ U: [7 j
- Balance credit card machine + {* H8 e( U! l' A
- Maintain an inventory of vacancies, reservations and room assignments 4 n+ `& m* k9 u: u" ]0 k, \8 o
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
" b- ^9 a/ u6 e5 C- Present statements of charges to departing guests and receive payment
0 x/ \+ {, E7 b1 D* c3 E7 o- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
: h% H3 Q3 [* [- Perform other duties as assigned by Assistant Managers
) ~1 y; c/ n2 t% X2 PSkills/Requirements:
J: M7 s( @5 u; ^- Completion of High School
* H# ~( v9 n$ i1 C' O- Strong English communication and interpersonal skills d; q, f0 V; I- D7 b
- Good computer skills / w, R& h4 v8 ]3 t- c6 {
- Must be able to work with minimal supervision in a high pressure, high volume environment$ t! e* }6 }' v" d5 ^
- Minimum 1 year experience, strong guest service skills
9 _! M- k' \# ]: y. n( J* r! _- Ability to work night audit shifts and weekends ; _8 d2 v5 V- _2 s
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
" J- s1 N9 p7 IContact Person: Heidi Crites ' h; r ~% n8 E! [+ h: K
Title: People Resources Director |
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