Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
7 ~$ q: ?+ k$ _# R% `: D# u
Job Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
1 C. y$ C4 x$ q9 e$ G•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
" Y# [3 C$ j1 G* b2 e* y- c0 T•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
; E6 j6 h8 M7 u6 n% j' E•        Identify and implement best practices in regards to volunteer development.
6 b8 ]' O' A% e/ q•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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/ N. _; q- F3 qSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
  ?1 }- t" U$ c; ^& E( i1 O•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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* W* @5 C; B- y3 z! B8 YADMINISTRATION
) Q# W! {' r% p, b, l7 O+ x•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
( o1 d# e, O/ w4 W- z4 E•        Ensure Human Resource policies and procedures are adhered to within the department
$ W) |9 z' |6 M4 G( h3 k# z6 C•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
2 Q( V' ~* g) O3 q( B•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
' E/ x: j* Y3 i* L•        Ensure the program operates within approved budget and be familiar with potential variances
7 N) y, b& }+ S: }3 G; H•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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+ a& i& j( p8 O- u9 U- vINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
$ |' \/ P; g/ D•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
3 A% Q( L( l% R- ?•        Excellent organizational skills and multi-tasking ability
5 E! }. R7 |8 u! U5 a' a•        Demonstrated superior volunteer supervision skills
+ i0 t6 B5 K  E1 Z& q•        Collaborative working style and excellent interpersonal skills
! ~4 v1 Y7 q! b1 u  j•        Ability to work to meet deadlines and to work under pressure
1 g# ~% O: `) _& F1 _) }3 k•        Ability to work in a team-based environment, with cross-functional work teams on projects
& g, d$ Q9 R) @4 f, B% P" N6 s•        Sound judgment and ability to maintain confidentiality
5 X$ }8 e7 q1 f•        Knowledge of Raisers Edge software would be beneficial

" f9 Q2 A+ g3 l) p0 C! @How to apply:
! z3 k9 E7 u5 m# iPlease submit all resumes to the Recruitment Coordinator:
$ @" G) ?/ x7 aEmail: recruitment@ywcaofedmonton.org
8 z8 G# [: t4 M5 AFax: 780-425-7467
; g/ G# W! r2 gApplication deadline: October 29, 2010