Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
4 S1 R0 Z: H# x) g# i; ~, {, J( r- Y•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
: r) j! b! A$ u1 l1 F•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
8 e' z+ c6 h+ ]" {% h: D8 Y+ |•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
* }% v) R1 h  n& T( @' R•        Provide feedback on volunteers’ performance, as appropriate
5 C9 b5 m4 w# b. K% D1 S9 n•        Ensure Human Resource policies and procedures are adhered to within the department
5 S6 @; b2 F" D0 V! j0 V6 _, W•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
7 s, n: ^* c1 p1 Y•        Prepare a regular monthly program report
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7 c, T9 l' {6 ?/ S$ }' UFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

. Y+ x1 A0 x! @6 R# q9 ^( ZINTERNAL/EXTERNAL RELATIONS
5 ~2 l. q+ ~+ L, w2 n& `- _•        Act as liaison to the Y-Knit group of volunteers
4 X, _3 X1 G5 E8 e) B2 G7 g•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

8 u* r/ V$ s! m8 w" t•        Minimum 2 years experience in Volunteer Coordination
! S: e6 M  c3 k1 g1 ^; E' z$ E3 f7 Z•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
. i8 _: C& H( F* o, P# l•        Ability to work to meet deadlines and to work under pressure
/ T5 p1 k$ k7 K3 G% S! W6 d3 M•        Ability to work in a team-based environment, with cross-functional work teams on projects
* x7 W' m3 L& B•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

( I, z% r7 I' ^* ~+ o8 l) q3 YHow to apply:
/ X9 ?4 t- w  Q% ?6 `; sPlease submit all resumes to the Recruitment Coordinator:
9 i/ a! ?$ h6 y, YEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010