Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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% X- T2 ?' k/ \# a1 }This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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& _5 w2 l3 s6 D# |& nJob Responsibilities:
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9 y' k( l9 N) u3 s6 IOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
& B6 E2 f; p: N•        Maintain the volunteer files and update the database using Raisers Edge
' K0 `: D( [5 V7 x# C* x•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
. \# s$ R! x5 \- Z4 _•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
# m# X; ^( ]. C( S2 L6 ~5 B•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
/ I5 C/ B3 \3 A•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
$ I- x+ m7 D) U1 @* ~; G* [•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
. ?* v, B+ |* c0 M: h0 N6 `•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
  w4 ~2 a. ^" n4 O- p  {1 {& ?•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
2 V) b9 T: u1 J•        Prepare a regular monthly program report
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- G, w) T+ J0 Y: sFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

% e3 l3 P1 {: vINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
4 D6 I- F2 b  n( |•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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1 N9 W0 k% o7 _5 N) s) M9 Z•        Minimum 2 years experience in Volunteer Coordination
% K% |5 X# F7 o/ B3 Y•        Excellent organizational skills and multi-tasking ability
1 m: V7 B$ V& v: Y/ J* Q. }•        Demonstrated superior volunteer supervision skills
4 r) I! l4 J& @5 i6 u/ |  \0 k% W% W•        Collaborative working style and excellent interpersonal skills
6 {* f7 K, C9 U$ V+ c•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
/ D. b5 e# i9 b" I•        Sound judgment and ability to maintain confidentiality
" Y% J0 ^$ R" J, z•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
! a( x3 K4 k2 S- \9 D8 nEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010