Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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+ w  N; J# `6 e% Z! EOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
$ _7 I1 [5 p: n! C. e, B% R9 G. Q•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
4 Z3 v. _7 q# l% e7 q1 r( @( C2 d•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
  r* j+ q( |7 r9 F7 ?8 F•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

* I- F7 ?" ^. {+ W6 t; K: NADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
* ?0 I3 k1 R( S+ t" o. V+ s0 L•        Maintain secure volunteers files in accordance with privacy legislation
* N! k1 G; e/ Z- X. U•        Provide feedback on volunteers’ performance, as appropriate
5 O% |/ o4 u* A5 K, B: C& m•        Ensure Human Resource policies and procedures are adhered to within the department
" o  P% k, Y  ~+ ^•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
5 q, g4 {6 y* B: N, ~) T- p/ t•        Develop resource and orientation materials for Volunteer Services
2 |0 ^" R7 o1 B" ~/ g- ?2 c•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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" y$ K2 Q" k3 V- g. D  A  q* C0 vFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
5 }6 {: Q: i2 H. _/ \" Z" w•        Follow up with correspondence to outside agency volunteers as appropriate
0 R; ]4 R; ?$ i0 j0 }•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
/ a0 t) ^+ e9 d& g4 Z•        Ability to work in a team-based environment, with cross-functional work teams on projects
0 ^- X; f8 V: n6 I! Q$ h# U' y! i6 j•        Sound judgment and ability to maintain confidentiality
$ k) E% k; D+ S# A" H•        Knowledge of Raisers Edge software would be beneficial
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" y: h$ w1 F% P# c" OHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
3 H% D( r. E' [- p9 p7 _9 BFax: 780-425-7467
) F  `" w2 p) h2 YApplication deadline: October 29, 2010