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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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1 N# G9 t) ~: W" ~8 v" _4 m如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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6 _. H/ C" |5 ^Scope and Purpose of Job1 L! w% H$ v/ R6 ]% @3 |& E
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.# w7 c2 y5 k! f0 X6 [
Major Responsibilities and Accountabilities
% _3 u2 I' E1 J7 t) W( B• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.- L. r4 v" q- [$ M" I& Z" ~; k
• Answering all technical questions concerning mechanical functions and software operations.
; C* v0 J5 j: I" F. W5 M r• Assist with troubleshooting ideas on technical and software problems
% G/ S* B, |3 _, r" n' A6 lo Test all new patch versions of software prior to release3 f5 s0 q h/ P) h6 T. k
• Assist where needed in application questions.
8 k% J k) A5 C* j& s: T• Check all technical documentation for correctness prior to field distribution.: W) F- C/ s. \7 e
o New parts and replacement parts and installation procedures
1 E4 L( U, W' A4 \o Translation to Chinese and other languages if needed
8 X% Q- ^$ C9 h5 S" O" A• Track and report all warranty failures
9 W: p+ E2 L# s" H t; V [2 E# V No Make monthly report to Product Manager and 3rd party supplier.2 K9 I' c- U4 l5 t
o Recommend remedy to improve product quality and design.5 Z: o; `' I; K- w3 {# r9 m
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
7 A" ?' Z s# f6 e uo Run field Beta test sites and any new idea testing and make reports
9 W8 Z- [& {0 H5 i8 R! Wo Assist in information gather for any new product idea." S, C7 x3 w% s1 f9 x4 l
o Assist in writing and new product specification( B8 p# e6 ^+ I/ d
o Point of expert contact for implementation of features/functions.
, ^. ~: P, w( i( Eo Act as technical applications expert on development team.
* O& }4 S# P) m$ D( U• Assist in Sales support & training.- a% J. }2 V- L( S4 ?
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
: Z. r/ z4 h d p7 ~: go In rare cases where no other solution exist to travel to customer site to solve technical issues.# @; u; c8 C) V! @
Human Resources and Organization2 c; O4 g! Y @* E* p
• As a member of the DC team, maintain a team spirit at all times.
! I% Z7 O% P4 a# f3 f* J3 u1 r• Let customer satisfaction be an influence in every decision you make.; I% p G3 R) ~9 g: _5 Y
• Communicate information efficiently and promptly to your Team and other management.1 p4 m/ c6 n& ^9 d8 A5 Y6 m# Y5 ?' R
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7 k) _; f& C' j G7 X R% d9 E0 ]Authority Limits
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" b! S" d0 C" p# y# o0 k4 ~QUALIFICATIONS
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Educational / Professional Background Technical School Graduate 5 j, U1 D* E+ [1 i1 E) S7 g
Professional Experience (Years and Field of Activity) 4 g, Q+ {- F1 f! S$ ^8 m g) o
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers% {" `( ~7 T Q, ]6 Y9 B
List of Skills/Qualifications % W, p' p4 ]1 v* D5 X1 O
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.$ |1 X/ _8 Q0 M; ?2 F# q! G
• Background knowledge of dispensers and software
) V0 n7 d1 G6 }• Proficient in software use and writing.% K8 Z4 l2 F" d
• Excellent communicator both verbally and in written reports.
0 e) R( p" G1 V8 l2 F {• Ability to travel worldwide.
( V3 [; u. [" J# @7 L c, J• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese 3 d3 g) D8 S) S8 U" ^
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
+ I, k6 n' x0 V* z3 o- `Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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