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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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# w: y( @' E3 S. G5 N3 [+ |* `7 kJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011' i3 M3 q! o: I9 v$ L8 Q* G
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Scope and Purpose of Job
! X8 | n$ e. l9 a3 XEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
: f/ J% ~+ k$ ~6 @: ]Major Responsibilities and Accountabilities v8 n8 g! V+ y: m# t
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
+ I. J6 Z/ d+ V, s# n) y$ {, \5 y1 c• Answering all technical questions concerning mechanical functions and software operations.
) N1 ]& u# X& L- B H! r) e• Assist with troubleshooting ideas on technical and software problems
9 ~( R% e0 X) n/ d+ p: zo Test all new patch versions of software prior to release% \- Z% I( g! g) }# k
• Assist where needed in application questions.1 v D$ s( |. _5 \7 t8 X1 g
• Check all technical documentation for correctness prior to field distribution.( s3 j4 J, ?8 {, g2 V+ y3 b
o New parts and replacement parts and installation procedures$ q D$ j$ ]. w; ]3 i: `9 T
o Translation to Chinese and other languages if needed1 A$ L- K! |1 J3 H4 f) V, l
• Track and report all warranty failures4 _" W7 J& } J3 r/ h- T" b6 m
o Make monthly report to Product Manager and 3rd party supplier.( R8 N& ]- Q" N( J# G; K/ g
o Recommend remedy to improve product quality and design.! I: [* t5 }# o2 r% _ r7 @
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
9 m% j9 }3 C0 i1 E' P5 I Wo Run field Beta test sites and any new idea testing and make reports% J" E' U1 w: A3 ~1 W. ]/ x
o Assist in information gather for any new product idea.
/ y8 m! c4 @6 i7 ^o Assist in writing and new product specification
" Z" \! x c$ e4 H: U8 Q8 Eo Point of expert contact for implementation of features/functions.8 ^' V, G$ m3 g' p
o Act as technical applications expert on development team.- _4 k( V) A, [
• Assist in Sales support & training.$ m% B2 A- o! R( _0 D0 ~) \8 F
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.; s) \, } r3 J1 P
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
* @& a7 ^8 V* S! J- r3 l" GHuman Resources and Organization
( ~, k9 r5 B; p) {• As a member of the DC team, maintain a team spirit at all times.2 d1 K( o6 C6 v( f
• Let customer satisfaction be an influence in every decision you make.. |5 {- x- G1 M
• Communicate information efficiently and promptly to your Team and other management.
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3 N% N: `1 p* l, |Authority Limits
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! C: l0 P5 s+ V5 D# PQUALIFICATIONS
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8 B3 e1 l8 { `* s3 h# ZEducational / Professional Background Technical School Graduate 3 x% {2 U' N6 g5 Y
Professional Experience (Years and Field of Activity)
) i2 t; U5 [) D4 B( G5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
3 F6 A4 W. [$ p( z& W; HList of Skills/Qualifications $ T4 ]' A5 N4 l( `! c, v6 h
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.# ~0 X3 j: ]! u
• Background knowledge of dispensers and software ( a% u! I/ @( a: o% l0 L
• Proficient in software use and writing.0 C8 X8 B, \$ l% ?
• Excellent communicator both verbally and in written reports.+ V# v g( F2 p' j; y7 u- ^
• Ability to travel worldwide.1 u+ `( C% B. ?, c C, e
• Speak Chinese & English very clearly.9 w. u& [, _6 J- ?* u/ u
/ X2 h1 x& f- T0 C% eLanguage Skills Read/Write English & Chinese
# W8 [; |! {% N. m( U0 t. p/ QPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ) g5 y- K/ G# { ~$ J
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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