[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

) i4 J. l" v. ^, K$ W6 p% EPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
5 K* y- y& }  r1 l" A2 vAnticipated Start Date: The candidate is required to work immediately
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" C. g  B, c9 h3 w7 D5 ^& MPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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2 }) A3 N: _+ K& X7 a" D( e& fKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
, ~* p  S4 Q) L$ r•        Take and deliver messages to the staff of ASSIST
2 X$ ?5 K) i& M+ v. Z•        Welcome clients and direct them appropriately
8 s" y# U) r4 z& e- T•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
: Q  Q7 L& h6 X' S( |8 {, K•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
4 x% K- g$ e! o' S•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
& ^+ x2 k6 ~& O) k" f1 \! Z. O•        Maintain front counter service files
•        Perform general office duties as assigned
5 m: C; m# p/ T+ ?4 r5 c* m+ p' {•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
1 r! G, @) D: b+ P•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

( Z3 W" l4 o- h8 GQualifications:
•        2-4 years of office and clerical experience
8 ?4 O: M4 B  h! e: A7 S% Q6 h•        Receptionist or customer service experience in a fast paced environment
% L* Y3 V3 W  k: l& V* \•        Demonstrate workplace maturity and professionalism
8 W: Y0 I9 r% b5 M•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
" z6 i" c1 Q" D/ q0 A& x# Y' @/ wNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
3 t  W- G, n8 {; w" L9 q+ L% AHiring Closed.