[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
/ _1 |0 o, p- a0 K9 zAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
3 y  b* Z. S( w: }•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
- M* l! n) S2 e0 P7 T$ i" A# w0 h•        Assist the ISP team in reminding clients to appointments of workshops or other events
  |/ X* i' m$ O4 N$ z•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
7 y- q9 @0 V' x$ H% V•        Maintain front counter service files
•        Perform general office duties as assigned
  U" o% l5 Q+ D- @# c•        Report to ISP Program Manager
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; F& w* h: z- ^$ i! YKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
' \) F& b' F4 N# J0 I' L4 W( _+ W•        Ability to work with newcomers and general clients
& f  S& P7 K% ^( v! ~•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
2 W1 S9 Y5 o0 d5 A7 ]7 D•        Knowledge of immigrant services

5 r8 a3 f6 ?* ^Qualifications:
. L+ d* A1 R1 J# H•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
9 M; j' x( E! i•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 U+ y/ W, e( _3 \Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.