[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

, U- y$ `; H# y% a) kPosition Title:  Receptionist/Immigrant Services Worker
* L6 O9 L: H5 L; U' aHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
- t7 Y/ i0 t. L* w9 }# \•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
5 ]6 |, p3 ^5 ]0 u! `•        Welcome clients and direct them appropriately
/ t6 ^% I. |1 X7 P•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
2 \+ G/ {: p4 I& q# n•        Maintain and update the information boards with upcoming events
) C5 G# k+ T& o" S- d! _  Y•        Assist the ISP team in reminding clients to appointments of workshops or other events
# U& U+ h: g  N/ _8 @6 ?•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

& j% }, f; d( h& S& H9 m# e" d' _Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
! u' h1 |+ a4 K4 z% m9 f•        Fluent in Mandarin and Cantonese as an asset
" N8 U" D# J( e, L& n•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
! c# k! n) B, A4 Y) o2 A/ s( v6 ^•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
& s' [6 N6 B/ ?•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
/ |; H2 r1 c3 t•        Knowledge of immigrant services
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4 `, k8 l8 T! ~, UQualifications:
•        2-4 years of office and clerical experience
6 k# {+ ]# r! U1 b& i•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
" b" o- e7 E6 f$ ?•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
  |" l- J5 i. i3 V0 N4 BNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
- I( w- L, E; I# F/ {7 i( U# CHiring Closed.