[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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  p, \$ O! [- z8 T6 l. `Position Title:  Receptionist/Immigrant Services Worker
; A4 s6 M  m2 }+ A% j% z. l9 i7 V$ oHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
6 ^8 t7 B/ X% _' M•        Answer incoming calls and route calls to appropriate person
* E$ i% L" U4 l+ y/ Y* N  A0 ]( U: c•        Take and deliver messages to the staff of ASSIST
) L: y1 R8 F7 Z. g•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
# f( N: u3 V$ @3 b: n•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
, R+ [% p" B" V( l5 q•        Maintain and update the information boards with upcoming events
0 k) F- K( }4 V" w- {0 I•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
; d6 A7 s" I3 I( F+ k8 H' Y•        Attend meeting and training to stay current on immigrant settlement matters
6 c7 H  V( [2 q1 J( H& J•        Maintain front counter service files
9 @8 G/ }. W) p. H1 _, Q1 m9 d•        Perform general office duties as assigned
& P# N/ ?6 M  G2 S$ _4 Z  p•        Report to ISP Program Manager
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* K3 C6 c7 `8 L7 y5 O& WKnowledge, Skills and Abilities Required:
4 s  z0 s4 g" H•        Excellent communication (verbal and listening) on phone and in person
) V8 u. V0 b$ b3 m# @+ P- V' k•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
+ y  o7 Q; [7 Y1 T. m# \4 E. j•        Ability to address multi-task and set priority appropriately
; P# |$ S/ A/ S% l, X0 G  |•        Sensitive to the needs of immigrants with multicultural backgrounds
5 ^5 G# W+ q: N•        Ability to work effectively in a fast paced office environment
! A% k- v& R) z  c•        Knowledge of immigrant services
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- Z* q4 z+ t8 W" {, V. R# ?7 JQualifications:
•        2-4 years of office and clerical experience
! q7 y% M3 g  r( ~9 z% o, x3 |3 ?: W•        Receptionist or customer service experience in a fast paced environment
7 O3 S1 X; w: y5 D' Z( B! X•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
7 B7 Q. e6 }5 _& o: M; {+ QHiring Closed.