[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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3 Z' {" S) e0 ]0 Y& l2 {7 ~Position Title:  Receptionist/Immigrant Services Worker
1 g+ U- A2 b8 KHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
, D. y" r3 @# v( U& n+ z. }; X•        Answer incoming calls and route calls to appropriate person
2 f+ b1 V1 K' Q- R- I; y•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
' ~, @: V0 Y3 [8 j6 i+ K•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
4 t0 ?1 T0 [# q- M3 X+ ?) G- R•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
. a7 }9 Y4 Q  M/ w- U' s7 ?) d•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
! z9 j5 @, q6 q2 z- k, }1 B# |6 |•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
5 L9 W7 ~: y9 m9 |•        Ability to work with newcomers and general clients
* ?, |( \+ s+ j4 c- m$ q% T•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
" [  A  C* @+ Z% N* T0 c•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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; C& Z- X- @' A* ?- U" |6 `. q, t" PQualifications:
8 v8 d% a; V% t9 H: P& ~•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
& y+ U( L5 h* U+ x* U, n1 S•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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' U  T3 d- w# A6 d& q4 W! U6 E1 XPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
: A# o  D3 @, ?; WNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
! a  y% i& q+ v* s, OHiring Closed.