[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

6 n4 d: v3 ^  W% _5 J$ zPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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( h& L4 H0 y) v+ O7 i' l1 nPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

5 p. V  ^3 x" Q, IKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
5 S0 L. ~- v( w( k! Z+ a* j•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
$ {( O& \* a: S  x1 }+ ~, `6 D•        Perform general clerical functions such as photocopying and faxing documents
" q2 p) F& r7 j•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
6 E9 B0 t- `' [) {' F•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
4 N" `8 }8 i* k) A1 E5 W" L•        Perform general office duties as assigned
5 l/ J$ m2 W# d: ~( ~$ P•        Report to ISP Program Manager
; P$ a+ ~  U8 e0 i* P
Knowledge, Skills and Abilities Required:
; F; K; M  i! a2 ^+ a•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
2 R( `5 K0 G9 G; W( t% k) e& v•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
1 @9 W& S7 ]0 V2 W+ @- g- R•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
; @& O, [# h1 \' A' ^•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
2 w3 u' G! C0 ]! T9 N( Z•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
- x5 n4 b8 E  `) o0 o( f3 y•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
1 @( u5 J* u  z6 c" k9 H) m+ mNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.