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警察在2周前通过媒体给市民的警告:: P8 `( ?; o" L: R8 H# H
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Police warn of computer scam
; W. {" z2 z* I& z' |1 q' iFor Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #: % t- {8 x# L$ L& A
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company.
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. $ E. ` r8 x& w6 r% ]7 K! I$ j
$ d3 P, n7 ]; }! }6 k+ g5 I! aIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”6 L+ X/ ^: K4 I& t3 M5 `
7 b% d" ~5 s6 @: y“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.”
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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If you receive one of these messages, please be aware that: % |9 R s/ U8 d( m; @. ]1 s& w
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•the ransomware is an attempt to defraud you.
: b) Q5 K4 z; j7 Q5 @5 T: T•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. & k2 ? b+ c7 ?
•neither police nor any Canadian government agency would hijack computers in order to obtain money. ( a0 L# J- M3 W+ \
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with.
9 z9 C M$ Y' n" d7 x( w' s4 nThe recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. @! `# P# M) v$ |/ f3 _3 a5 P: B
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. & U- E6 C* c! o, ^) B: _
! [" V- Z. J0 i- [( Q) tIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/
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Please contact Noreen Remtulla at (780) 421-3552 for more information. z% |% q; u; V8 B8 Z( T9 O4 a$ g
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