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警察在2周前通过媒体给市民的警告:/ M: T( S( K( t: b i4 B# {5 [
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Police warn of computer scam ' t. W# W$ j2 g. v2 F5 n
For Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #: / `4 a/ C: k9 P% H- X4 p' S) Y# X& Q1 @
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company. k X/ I: {9 [6 Q
( I0 q N5 {/ ~$ nSeveral reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. 8 S1 r6 m" P" T$ @; ~6 U( t
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”/ Q9 q8 a' ]* Y' o
; P# G0 |4 b0 p. ~“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.”
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! f0 N4 ]* @' R, d4 wRansomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. : M. r. A0 H- w6 m
5 d1 m2 r! O: Z. b qIf you receive one of these messages, please be aware that:
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! U) _- a: b. g3 ~2 r•the ransomware is an attempt to defraud you. 0 o8 l2 \3 C2 {' j# w1 D
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
/ j) H* H1 A1 q1 E•neither police nor any Canadian government agency would hijack computers in order to obtain money. % }) w: y8 A" C
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with.
& t% I* D/ d& h/ uThe recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. 3 G6 F I4 s6 O6 ~8 K9 ~
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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) {- O) J5 x% KIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 6 N3 P: U; n( b/ W# T; d3 h, l
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-30-
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Please contact Noreen Remtulla at (780) 421-3552 for more information.
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