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警察在2周前通过媒体给市民的警告:% d4 Q$ A" x+ i
- m2 V& j% a$ Z) [# S$ xPolice warn of computer scam
! H$ g( w1 v; Q& o2 JFor Immediate Release:16-Oct-2012 @ 8:58 AM L+ e; p! b+ U# q) p; c
MRU #:12R159
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" M6 h# y& Q1 D' z) ?, GThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company. * [) }' H# C! `6 ]: u% V
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. . m c- Z7 s, w5 Y" n2 g
9 g. _' m0 r* j3 J _It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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1 j2 @. t6 O- e9 S) I& e! s* z“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” # P2 H" y8 ~/ s- W7 r0 l0 K
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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If you receive one of these messages, please be aware that: / j( j% Q) m2 } U: a
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•the ransomware is an attempt to defraud you. # l+ S5 v3 O- t$ k% q6 N
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
- t8 c9 }9 e) m) N•neither police nor any Canadian government agency would hijack computers in order to obtain money. $ V! X! G* p$ h& z, R
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with.
' b9 C7 \! j( B3 e, e5 \4 BThe recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. # w& \5 V3 ?* ^/ Y* ^
* L3 D! s& B$ RTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. , f! r' U9 d& L1 P9 p# v0 \/ d
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 5 a( J+ V ~' b& c
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$ v& ]1 p# _. a: Y8 F: {Please contact Noreen Remtulla at (780) 421-3552 for more information./ P0 M* |4 H* K' K
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