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警察在2周前通过媒体给市民的警告:* U' z- }1 f0 R- m3 T: W
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Police warn of computer scam , e1 i$ ]. W/ D/ a% k
For Immediate Release:16-Oct-2012 @ 8:58 AM / S9 a" w' E+ G' p
MRU #:12R159
; r! V4 S" |: j* jEPS File #:
" |! _0 M) N& AThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company.
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/ P+ r: v; y/ `) ISeveral reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. - w. M( M }( k! H R6 A
& w" m( d' R+ u! aIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”: Y* R& N$ S8 ~* i2 i5 _/ ~6 g( @
8 ?) W4 I& {" G/ ?% F- W“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” 6 P$ c3 m) p( j
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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! O# C0 ~8 U# L1 z7 l& IIf you receive one of these messages, please be aware that:
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•the ransomware is an attempt to defraud you. 3 p) r! P6 F' x9 L
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
9 a& @- I' U% ]" r•neither police nor any Canadian government agency would hijack computers in order to obtain money. 1 r `: z8 n( D
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. 7 f% u# Y, i; j2 s$ q+ ~3 }
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. 6 ?8 x* }& B! |0 t! S$ g
2 X& n* y- b4 R! o# \, B4 X9 ]. P6 iTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. - P6 N8 w. _4 t7 D/ c
: u9 s+ G; _! X% w5 lIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ - K) T$ N/ X9 S, I8 D/ Z% Z7 g
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Please contact Noreen Remtulla at (780) 421-3552 for more information.4 [* e0 y3 l! _/ a
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