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警察在2周前通过媒体给市民的警告:# w, n* s* \ N7 _: ]( M0 g! D
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Police warn of computer scam $ |- W2 E7 }# [
For Immediate Release:16-Oct-2012 @ 8:58 AM - h, W9 N- H, k
MRU #:12R159
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1 y$ {& x) q d: W D" lThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company. - ^3 a: _7 v6 U, ^1 F; f) r
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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& J; [: }; N, `. H$ p/ {It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”$ e# P% e. u1 K/ d- d4 F
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” 0 t! w/ T( E/ i6 e3 X0 f/ w
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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, w) x5 B3 P1 Z3 U6 e. P5 h2 wIf you receive one of these messages, please be aware that:
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: K) A! a5 }% r. E. q# E6 E•the ransomware is an attempt to defraud you. ' f/ G- M/ q' g8 a' }9 C
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. 4 Q6 b4 ^: \& A1 V
•neither police nor any Canadian government agency would hijack computers in order to obtain money. & J" T3 F2 ?) v+ J9 r @
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. $ g C$ z* x7 @4 S; H
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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& t& r( ?4 U X+ cIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 8 |$ H. q+ {4 J, e2 z% @* o
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Please contact Noreen Remtulla at (780) 421-3552 for more information.0 V& j& N! a$ }+ V/ X" p2 N* ]
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