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警察在2周前通过媒体给市民的警告:9 M% W2 G0 d5 ]% Z. z
, i: s: d# n0 t/ t5 q: vPolice warn of computer scam
$ Q( {, M# P7 k7 EFor Immediate Release:16-Oct-2012 @ 8:58 AM
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% G4 F7 B6 A; `EPS File #: % x1 e4 G% j. u L6 y/ S5 w! L
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company.
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. : @" A# Y- D6 P8 I: `. g
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”5 w6 j( N# k' o) Q
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” 3 N6 H: N+ V( j! G! _! @( |
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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. J& w4 q$ A V# X, lIf you receive one of these messages, please be aware that: , u% |9 o5 l7 q& \. X& U9 L R
2 i. z- o# \* f% d7 {+ a% s6 l•the ransomware is an attempt to defraud you. 7 a- i$ {& H3 b4 q D" z6 Y1 j
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. 3 o3 Y! o/ t9 O. m% o
•neither police nor any Canadian government agency would hijack computers in order to obtain money. # }; e4 ], _8 N D5 ^$ k, v3 f
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. 0 u6 L3 L2 @% o$ w1 \* w
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. , ^+ k3 _0 m9 S n. j: D7 s2 e# c
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. 2 f) }6 x7 m$ W. |$ G5 ]8 v' X- y. |
, S! Z2 w- F) e! @4 E, G1 {If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ , P# C/ T! z+ C0 m
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Please contact Noreen Remtulla at (780) 421-3552 for more information. ~0 S, @; E( \! \
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