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警察在2周前通过媒体给市民的警告:: x) l7 D! A! C. J% f w7 x3 Z0 x
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Police warn of computer scam 5 G3 m) [! p6 }
For Immediate Release:16-Oct-2012 @ 8:58 AM & g* g$ V, L1 w2 Y5 r; a
MRU #:12R159 2 d" u. l- w, L' w
EPS File #: # |& z! u1 V* J( B g" V7 ?( q
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company. $ H* k2 F5 T! L! M' x
7 w$ \( Y3 f+ h8 @: b$ X- e- O% oSeveral reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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1 P: f+ u( n% n! y" c: u$ _It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”0 d* F3 u! y+ i2 d2 h, G1 M
3 R: `0 E: z4 k1 @; @“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” 7 H _4 C! V9 d0 i
( t$ b8 [+ ]7 s6 C* C* j* |Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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2 k2 A+ G5 `+ i2 hIf you receive one of these messages, please be aware that: 1 M, m% z+ Q* G9 f. y
; F+ K& Z: ^5 Q2 W' F" j0 W1 \•the ransomware is an attempt to defraud you.
; l" I# r* w9 \3 G- t•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. % Z1 M. U. ~4 S+ i; V
•neither police nor any Canadian government agency would hijack computers in order to obtain money. ' Y& a, f$ k% L+ e
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. 9 `: ]0 \4 O; s& p
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 7 W! u6 j# V6 @ g5 y: F) y
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Please contact Noreen Remtulla at (780) 421-3552 for more information.
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