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警察在2周前通过媒体给市民的警告:4 R7 g) l' U$ k- N
1 O% a4 w1 o3 B2 `, k9 R9 h' HPolice warn of computer scam 1 z0 G# w7 Y6 f$ H7 c, n
For Immediate Release:16-Oct-2012 @ 8:58 AM $ n4 p; U; ^. w
MRU #:12R159 9 v" s7 h# ?; l# D# A3 q7 k
EPS File #: ( l/ [3 n! ]2 L% K% d+ d9 ?
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. : p1 V k& }% \7 E! C7 C9 j' S, R% l
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Ransomware is essentially a threat to your computer unless you pay an external company. 1 Q, r) a! f+ u8 k. U
; ]5 e" f1 p2 jSeveral reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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' \3 u- n& V/ {3 nIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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+ h: m, ~3 N* d4 E- u3 _7 \“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” 4 _( O! \- t0 `: u( b8 r# v
; X7 v; w+ M% k K, m6 CRansomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. $ T% l% Z% }: Q/ F8 r9 ?
0 [; \; {* u! M3 o8 Q! j! H, Y5 oIf you receive one of these messages, please be aware that:
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Y5 D0 m3 z% B% x$ m•the ransomware is an attempt to defraud you.
5 w8 i3 |# J- H- N0 h r•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
& Y' U, ^5 n/ J' y8 G! P•neither police nor any Canadian government agency would hijack computers in order to obtain money. " |5 U6 W% h. U5 u9 U( U' a* r+ E
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with.
7 I4 m0 ^( M' B9 V7 gThe recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. # v( w& L! b- Y) ]4 ]) {/ w
7 ]: p$ [1 E1 ]# q* mTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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0 Q& l0 y1 x7 o- T) M$ BIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/
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Please contact Noreen Remtulla at (780) 421-3552 for more information.* ~& C0 `% M; G1 ]0 f
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