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警察在2周前通过媒体给市民的警告:8 n1 A g2 K- D9 Y5 R
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Police warn of computer scam
" @4 h, o9 r9 S: g9 D0 M# ?0 |For Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #: " w, U# c y5 J9 d3 _
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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Ransomware is essentially a threat to your computer unless you pay an external company. , e7 D6 U; [1 B! ]2 R& O4 X
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. : h9 D# o' I6 o8 v7 G. s0 _& V( E
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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, V; a# N; L* {- T“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” * b8 O* [ S) J4 V) |* I
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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If you receive one of these messages, please be aware that:
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•the ransomware is an attempt to defraud you. 1 F5 o* v4 P: ?; z
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
# y( D' m4 q$ T1 v0 Q5 |$ B•neither police nor any Canadian government agency would hijack computers in order to obtain money. , n9 U) U% N; ~8 p: ^& B; n
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. 0 d/ h) g! O4 m8 Z+ s8 n
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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* S8 F% K: r1 N$ x5 q" wTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 9 P' @1 z5 E+ r0 y4 u% i0 s
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9 f5 P5 ]# m$ a2 s \4 APlease contact Noreen Remtulla at (780) 421-3552 for more information.4 D Y% E) X- j* i1 U9 {$ C
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