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警察在2周前通过媒体给市民的警告:7 z' ]0 o n, z3 c5 I% u2 U! E
5 @" \2 P) b- t M3 Y( ]- fPolice warn of computer scam
, Z: v* Q* Y) C6 C6 s4 EFor Immediate Release:16-Oct-2012 @ 8:58 AM 9 V+ Y( R+ u4 Q, k* a5 G& H
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EPS File #:
4 Y% Y9 `9 Q* Y$ H2 I, @* Z/ AThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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, \. u6 z0 ^* ~" i" PRansomware is essentially a threat to your computer unless you pay an external company.
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+ B( v* B- v3 l, p, b9 tSeveral reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. " }1 M! o8 o9 M
4 G( y( m; `* S1 `/ R+ e5 a0 `/ TIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” * c- f: B# E- H) P
e! c j$ e" ?7 d. d1 F' f+ e9 dRansomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer.
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If you receive one of these messages, please be aware that:
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: J- ^& B( D, k8 q3 X0 c•the ransomware is an attempt to defraud you. + P( q1 j/ V/ ~/ N* B) o- E
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
) O6 Q* c) F) ^•neither police nor any Canadian government agency would hijack computers in order to obtain money. 9 u4 |: l- p: u9 M B1 G! O
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with.
( Z( v5 a# o% }( h X" qThe recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. 1 }- i; ^3 Y2 q! b" z
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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# K0 l# t$ v! @9 tIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ ; C. N" w# M5 | E! B
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Please contact Noreen Remtulla at (780) 421-3552 for more information.4 b4 f. o* q1 {$ R- D
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