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警察在2周前通过媒体给市民的警告:4 V5 y/ S( J, M2 E
0 l% Q: h3 |3 N! cPolice warn of computer scam
- T6 ~/ }! y& P) c: ]For Immediate Release:16-Oct-2012 @ 8:58 AM " t2 F5 ~6 f& n. O* r+ t) Q2 \$ P
MRU #:12R159
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The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware.
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6 K) n0 x* _7 Z% aRansomware is essentially a threat to your computer unless you pay an external company. , e8 g+ J$ r1 r) ^- }: U* x
, I2 _' X# _, SSeveral reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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0 u2 s) d Q" I0 J- M, d2 b1 cIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”. h- l4 `. A% o( Z" Y. N- o7 \+ \; ?2 j
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” ) ~# s+ l' v+ a& x7 \
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. ; t1 m: ~ V8 C9 u- C. X' R
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If you receive one of these messages, please be aware that: ' Y5 p1 x2 @. z7 q/ m9 r! [
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•the ransomware is an attempt to defraud you.
$ Y8 _5 v( t; F( z% z6 ~3 c8 K7 r•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. ) J! Q: b( P6 T6 w) E2 M! C) c; R! s* m
•neither police nor any Canadian government agency would hijack computers in order to obtain money.
( R w& i+ x; k+ @# a9 }•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. ( h" ]3 w+ q2 Y/ q- E9 ^
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. & m- u& z8 G4 X0 r' t
; U" q% h ?' Y+ uTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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% W( I; v1 I% k% S0 Q4 @If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ % H2 p. r: H6 U9 Q
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Please contact Noreen Remtulla at (780) 421-3552 for more information.7 z. f+ f5 X! {' ` r2 e) x
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