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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
- w" Y- q. a9 l& ^- S有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢- L' H% q( D1 K; e
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Responsibilities include:
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1 x9 I: l2 s, I9 k0 s- LWorking closely with marketing, sales and programmers to facilitate customer system integration.
" o! |5 n7 c& K0 G2 e b* @Working in close contact with customers and establishing relationships, providing personalized support and problem solving.- m1 u* B, ^+ E/ r3 [
Technical support and troubleshooting of client software implementations and customer issues or problems.
- R& P2 @: j4 ^* m% WCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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3 s5 d0 n* v& S1 l7 F+ e; Y* pRequirements:: {6 ?. |9 @% l5 O V* R
p6 a1 a, y: u5 W( A- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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/ c+ _9 S. p4 U. U9 G- Previous software support experience is an asset
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended4 P5 _+ c: }8 u! N: A; V4 h1 |
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发表于 2013-9-11 11:32
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