ArcSset招聘technical support

yoshi

我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢

& H' v( _* i; y/ ?+ E2 _% I" YResponsibilities include:

Working closely with marketing, sales and programmers to facilitate customer system integration.
3 q4 K% r" c, c$ Y# hWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
Technical support and troubleshooting of client software implementations and customer issues or problems.
+ I+ T! E% @  {% D) iCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.

: j6 ^. v' N# `/ i% TRequirements:

# s$ C0 ~& c2 v-         Advanced computer and technical knowledge

0 \3 t% L& n( v- e; L. w% a9 Z-         Ability to solve complex problems in an efficient way
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  V0 j' h) n' U, l: T, k. f2 q2 g-         Ability to communicate in an effective and constructive manner with customers or potential customers

/ y) H1 @3 K9 D6 ?-         Previous software support experience is an asset
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-         Post-secondary education is an asset
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-         Intermediate knowledge of database and web-based software is recommended
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' v2 ?2 S2 \1 H-         Some programming knowledge (.NET, C#, Javascript, etc.) is recommended

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yoshi

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bigzzh

yoshi 发表于 2013-9-12 11:09
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