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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.4 u o0 m% S2 B( @; @9 ^ g
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
, G* [2 @9 A, v) DTechnical support and troubleshooting of client software implementations and customer issues or problems.
3 E* L0 X4 i/ M: G |! zCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.5 i( j' N0 E5 t! Y/ Q
) M+ O$ J! ]3 j9 Z2 O) C# YRequirements:- u( ], v$ ^# ?0 H' L
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- Advanced computer and technical knowledge1 Z! }9 g& e+ z' X {3 b
5 \4 c$ E$ z8 _ b- W- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers! H, t. u! g8 z
' A5 w1 E/ P" K9 N/ F- Previous software support experience is an asset
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! k- r& E r" j2 u7 q- Post-secondary education is an asset+ j5 u$ t" I% {' l }. ~/ T- ?) z6 k
( A' c5 v0 [4 B5 S8 |7 `9 [* V- Intermediate knowledge of database and web-based software is recommended- V: G' T+ ~+ }2 p1 M# I# I
& r( T/ ?0 V5 m- O) g: ^: c9 v- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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