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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
: t! M- o! a( [* J, P; H% C有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢0 _' I$ P3 T* X& J
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
$ M) `1 L5 z. dWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.! b) x6 x# r g4 b6 B
Technical support and troubleshooting of client software implementations and customer issues or problems.4 S8 r4 V. ^+ G8 k% b" R+ H& A
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.4 ]; T: ^, E) ~
" b8 R$ [+ M, e u$ D2 L1 xRequirements:4 ? J0 z, S2 W; r4 j) `! d7 P
& o- `2 e9 v' h) w* y9 N+ g- Advanced computer and technical knowledge6 F6 ~0 S) u7 r1 h7 P
& `, J' t" a, t- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers- W( Z, V0 M8 d- J! q# G0 W0 x
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- Previous software support experience is an asset1 ^: T% ~1 j2 h7 B! r& \* \
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- Post-secondary education is an asset# r2 v$ o4 Y* \( @5 j" ~
2 ]) Q* q5 B" a+ Q, c- Intermediate knowledge of database and web-based software is recommended3 K G" L2 j$ I6 k! K) Z
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended% p( y: P$ x( M A: p# O& p$ e
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发表于 2013-9-11 11:32
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