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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net0 f5 b& ^4 V3 w: Y# ]9 b8 P
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration., a* X8 n, V1 }& t% k+ F
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
$ e& c3 R! z3 e$ d& J) q: O( yTechnical support and troubleshooting of client software implementations and customer issues or problems.; v! G9 X) d$ C) {7 c @, A
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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0 Q( g U( g, c$ `( l) t$ GRequirements:
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4 S3 m% M5 [$ W+ F! W" n) k& D- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way% R5 p8 ?" j( M! s: i" ` N
7 T8 L! c1 ]3 G- Ability to communicate in an effective and constructive manner with customers or potential customers8 ]3 F& \5 p! [# D& |0 n
8 C$ |0 z0 N( o' R5 B g* u& F- Previous software support experience is an asset- V; P7 H8 N% g9 i) D# ^$ a1 ^( W
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- Post-secondary education is an asset
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, d- m, [4 u& d" v* B- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended+ \7 c: x! [0 q/ a. `9 f0 I# p
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发表于 2013-9-11 11:32
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