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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
; _# V6 q+ v3 v8 O$ y+ xWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
9 X( \3 G5 y) |0 f$ M* F# K# H% ZTechnical support and troubleshooting of client software implementations and customer issues or problems.
4 c5 r Y5 }3 \$ SCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.0 Z, ~' `) y7 b0 j
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Requirements:+ X+ p. o7 Q8 b! h
! a7 R6 O0 `! ~- D7 |, A- Advanced computer and technical knowledge. l2 U, M( E! Z
0 @+ E0 |! e9 m" Z2 c0 y& ]- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset% `2 ]* r) ] t. y2 ]/ P& ^+ a2 P
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- Post-secondary education is an asset
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9 h1 O+ V' o# R& C! `* Z- Intermediate knowledge of database and web-based software is recommended o/ T8 _8 g1 y. W9 G/ S
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended" x0 K4 Z4 e0 X6 U
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