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Key Responsibilities:3 B4 z, K" n; L2 H7 v* W
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
& d5 l* d8 _) \3 J9 n b/ ]: U& o: w3 Z• Post advertisement
0 v+ [5 t8 o5 o, b( h• Answer phone calls, and respond to email and walk-in rental enquiries.. j( r! l% M" A" V
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
@5 a0 L$ i( D4 R- X- f& X$ e• Schedule and complete suite/house showings with prospective residents.
$ E& K8 s( q, b• Enter and set-up guests and new residents in a database.! p6 V1 ~5 x( N& ^6 i* x7 Y
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.7 X; o( M2 I5 O) Z; i+ _# ^- p" u
• Schedule and complete move-in and move-out inspections with residents.
9 }7 a8 V1 h! ?+ m• Perform route inspections as required.' f0 K& t0 x( b6 F9 e) ^% o
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
, Z6 N" l( a/ p) {) t4 e7 r• Ensure compliance with the Residential Tenancies Act in all procedures., v- }& h0 C' _$ L; d
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
" L; [5 j9 ?5 e1 ?0 O3 @• Ensure local, provincial and federal laws and regulations are being observed within the community.
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Required Skills & Abilities:: \$ w: l7 V# V" |2 D, g) V9 [, e
• High school graduate; Post-secondary education is an asset
1 ~5 ?8 o8 |, ~7 I% }• Two years relevant experience in sales, leasing and/or customer service is preferred
7 S$ O( V5 q- P• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)' l% L) ^9 a) n2 w
• Strong interpersonal and organizational skills
0 i8 r- v5 [4 O8 S1 [, d2 `. d$ z• Exceptional communication ability, both written and verbal% L* P2 c, k7 D0 T/ l, ~9 V& y: ]
• Must have own vehicle and valid driver’s license
( O0 i" H. b1 y1 J6 k& ?4 D• Proven customer service and resident relation skills
! }0 r4 N! |0 j/ X8 ~. G& P• Must be flexible and willing to change roles or responsibilities as required
7 ^* }: Y; {4 q r' N• Security clearance required upon offer of employment
$ N$ r% _: F% {• Must possess a sensational customer service philosophy8 f3 e/ y7 c) m' y% x0 D9 [
• Highly organized, results oriented and ability to work in a multi-functional team environment* e1 Y& X/ }' E3 x
• WORK AT HOME (Southwest Edmonton only)/ R4 g( W" V5 q6 [
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Please email your resume to annagao13@gmail.com% c' r/ N8 E. m5 p
Thanks
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