Hape International Inc.

33118188

- X5 ~7 l" z& Y. w3 r/ I' |* ^$ J8 yPosition: Hape Order Processing & Logistic & Inventory Coordinator
6 n0 m8 n# B0 G! y1 a7 U7 A
* Q1 [& y1 p( k( pType: Full Time

5 @- m$ I1 q; P' Q6 y1 i8 p' MCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
% u" X4 O) d$ s4 {/ f4 gSherwood Park, AB
T8H 2W8
  B3 @! |: R; X4 ^& O
Job Description
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1 p- l8 R! N+ w/ _5 h$ T3 DRequirements:
" \; u/ Y$ G2 L" x
- Carefulness and Accuracy about data checking and data entry.
' y" W1 K) I. e. y, a- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
7 \- f& P/ U( Y7 O) U- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
$ \7 {: b) ]2 m5 q4 ?, R- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
! E, _* q1 c3 v4 n- Could handle high pressure work and cold calls.
* Z4 v3 H* b- O" x7 L' \- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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0 V$ r) r' x+ n& H) s+ c# OJob Duties:

& ~& f& E. z, e6 xI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
, z. |: w# r* \. G$ Y) [" R- Order Checking according to guideline
% K# z( I: i! o6 r: q( p- Order/Data entry Accuracy in time manner
7 g( I0 A; W, c4 ~" J- Charge Credit Card to approve payment
  }7 m5 k) G. p$ E- }) l6 l- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
' ]( Z  z/ b3 B- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
& F* {, o# d+ J" e7 o% P* W7 h6 Y; M3 _- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
# x- p; Y& o8 ~' ]/ ]- s1 Z- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
  l+ g* U& R- g0 H6 T7 p, q- Point of contact with Factory in China
2 I3 Q3 K( c( O" A' H3 Y4 V- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
4 P8 S: j5 ^! O; d- R1 i- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
6 F* \$ y: m% ?7 J% t- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
7 N) R0 C7 v1 A$ U9 V2 h2 h
II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
; Y' G3 F4 Z1 `7 n) r8 O- Support monthly summary of transporter scorecard reports along with tracking metrics.
9 T; f7 r+ D. m- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
2 Q% W" z( N: m; ^4 k- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
  {7 ~! h. h$ g# P8 j# D1 H- Develop and present status reports to improve and supervise logistics order performance.
3 a4 `. v6 }1 H6 f8 x5 O$ ?7 Q- Instruct carrier agents and supervise for ample action and results concerning transportation.
- i. ]1 `# ]; Y7 p- Identify best cost effective procedure of transportation.

III.        Others:

/ b9 G+ h9 M! h+ h. c- Respond to customer & Internal team’s inquiries and ability to solve problems
6 }% i; R9 _' z3 E+ ^3 V$ E; c- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
5 q9 X7 S! N5 `4 s# Y- Work out Sales or Inventory related Reports on Monthly Basis or others as required
, l! Q3 s+ F# h+ B1 z$ O5 i4 L- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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9 E: Q1 `1 R5 ^- I' u8 H( r1 fPlease submit your resume to info@hapetoys.com, thank you!

33118188

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