Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

: a* M: M$ p  u% vCompany Address:
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& f" m# i. |9 b4 |0 nHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

$ r9 \' R7 `4 S; l! L3 a2 iJob Description

' p9 L$ ~( A3 e/ Y) u! J/ aRequirements:

% Q: I2 P. ^, {+ U5 v- Carefulness and Accuracy about data checking and data entry.
9 o5 i: X0 a$ w- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
: k, {6 _7 O- ]$ F3 j' y/ ]- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
# w8 i' y! C! X/ }$ s: s/ m- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
$ x, u3 `6 A, ^; k! j- Bilingual in Mandarin and English is required
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Job Duties:

! F8 p& M& H7 Z8 R" l8 SI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
; j0 O6 A3 g2 v, u; D8 B, q2 x- Order Checking according to guideline
; p4 t( ~# x0 s8 C( f- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
( ]0 `- }) z  R6 S, T6 h- Send orders to warehouse to process
7 R# Q, t2 F" B% t  i# r2 ^2 t- Communicate with warehouse if there is any special request or Inventory Shortage
9 g; e5 G/ Q0 R$ j' G0 z; Q- Follow up and report about order status
+ K( a9 e# c/ W: `1 F' u! L- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
+ F7 e- c3 @7 q; [- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
: A+ G6 p0 X7 p1 ?4 u- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
/ j; M( U* J. L! F" v- S, `  C- Check Customer credit and fill backorders accordingly
6 y9 `& m6 ]2 D- Communicate with warehouse for shipment shortage
$ G, H& R- g6 o8 u9 B( \6 A- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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$ R9 L6 v" t! t" @8 WII.        Logistic:
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2 P  W! z0 d/ y6 a* R3 x+ ~- Organizing and managing inventory, storage, and transportation.
' S* [' w5 {" c# r- Analyzing and optimizing logistical procedures
& n" A, @' ]5 v- Recommend most efficient means of transportation needs and procedures.
6 w& o4 c2 r$ a! c! L3 K( i, y- Support monthly summary of transporter scorecard reports along with tracking metrics.
! C; `; w* o! z( a7 I  d- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- {# a& j& l5 n! `4 A" H( v- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
+ U% I' o( p* v; b) |- Identify sensitive clients and interact special customer requirements with carriers.
' F& A6 r2 b! G- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
7 @  t+ q( z2 x1 V. H" P/ n+ K- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
0 a+ X) {. y( b9 k- Work out Sales or Inventory related Reports on Monthly Basis or others as required
5 F" h, R6 {6 _1 {+ c1 u1 S- Work out Weekly Sales Report
( M/ w; a; W1 r! Q8 X- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

& S& ^! [) |$ v2 N4 d* R+ W; {Please submit your resume to info@hapetoys.com, thank you!

33118188

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