Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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/ h9 T/ N  t! fCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description

9 b; l5 t/ }" S; lRequirements:
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; ~! q2 ?: N1 z4 |1 ^% ^- n- Carefulness and Accuracy about data checking and data entry.
3 G$ I: V1 D) `4 R- Attendance is key factor
+ ~7 r* W! m- R1 ?2 A2 y9 v- Must be detail oriented with the ability to multi-task and strong time management skills
3 U8 Q' Q; y) D1 o4 [/ ~% ~- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
; \, w8 k& j8 T; ?5 {# p8 [2 d& f- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
6 q3 u7 ]( z- U! \  Z1 l! {- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
1 r. Z" j, ~$ ?4 c) ~- Overtime may be require during Oct – Dec busy season.
9 A. n% K7 e: P, F- Bilingual in Mandarin and English is required

# }9 H& D) a8 G0 `Job Duties:
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I.        Order Related
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$ I2 P+ p+ ~5 _- ?4 [% Y& i: b- i- Check order Accuracy in time manner
- Order Acknowledge by email
5 `3 a# x, h" C. m* D' u- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
6 L7 u! _( L+ [$ j- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
; G8 K0 t6 A0 B% t- d- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
2 [1 I( ?$ d% ^; o- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
* `4 N; W" h% Q9 q- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
+ m3 x3 p# o& D/ r( y& _5 f- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
4 u7 n  m. ~# n2 R5 f5 b- EDI accounts related work and others as required

II.        Logistic:

& k. D( H, y2 s' e0 C6 v3 G- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
& @/ x. g8 l3 w' X. C- Collect scorecard metrics and ensure to persuade changes with suppliers.
( s3 k  {  G, m  d& J% x- Investigate alternative distribution processes effectiveness for definite customers as required.
1 t9 F5 R% p/ X0 b5 i- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
+ E% ~: w2 \: L" f: W* {- Identify best cost effective procedure of transportation.

III.        Others:
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6 v- h% f& J  O- p2 ?5 G/ p# q- Respond to customer & Internal team’s inquiries and ability to solve problems
# e; N" T& h- `! N- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
6 P+ ~( q1 W: R6 {# F4 J# Y) `- Work out Sales or Inventory related Reports on Monthly Basis or others as required
$ U9 Z9 [5 d- {+ w' _- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
, g) Y7 e; ?8 k! t- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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