Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

3 ^9 p1 [1 }# D+ P5 VType: Full Time
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Company Address:

5 `! }. Q7 g1 UHaPe International Inc
: z+ u+ `3 D5 O+ Z9 }199 Pembina Road – 2nd Floor
9 c' j  w( a( D1 {) |& SSherwood Park, AB
T8H 2W8

- L! Y  B+ N  n4 ?! q2 c: kJob Description
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2 D. ]" m) D2 j9 s, VRequirements:

- Carefulness and Accuracy about data checking and data entry.
* u8 N+ i: o" m8 c! y& D- Attendance is key factor
( z- K+ N# K5 Y! z. ]- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
( a/ I6 t3 S& R- Excellent written and verbal communication skills.
2 o' S4 w- W8 W1 f- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
& H: G+ U4 T; ?% P5 y1 M- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

. Q6 F- N+ y* ]I.        Order Related

) ~3 B9 R2 x0 Q9 ~- Check order Accuracy in time manner
* X8 _3 b- G$ u3 k& g/ B3 {- ]- Order Acknowledge by email
+ L7 m9 V9 n: W+ V- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
" P$ A' n$ P9 l) E$ G6 _- Charge Credit Card to approve payment
' C& A' U: j: ~. v* U  n% h- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
( Z- T4 r, l8 a; A- Monitoring shipments, costs, timelines, and productivity.
+ }& x% n% \' ~7 S- Addressing and resolving shipment and inventory issues independently
* L9 R0 S; n1 M+ q, J6 _9 V- Submit ASN and invoice on Customer Portal in Time Manner.
( W8 h; v# k* b: X! }9 D0 A- Submit weekly inventory update on assigned Portal
) A3 S" \' S  \! M% M- Point of contact with warehouse for all related matters
* ]0 K5 f0 w4 [1 d& M; _- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
! H( r" l; }6 e  W7 _- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
) N9 Q2 I) N. d- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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) t" F9 o2 H8 gII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
1 c# f& S% a) F% D- Analyzing and optimizing logistical procedures
: @  W1 @# H7 @" G6 Z$ c- Recommend most efficient means of transportation needs and procedures.
, h9 N) }+ z9 _3 G& f# j# F, v- Support monthly summary of transporter scorecard reports along with tracking metrics.
6 T3 C" E* j# E' B( o; e  S/ Q. i- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- L& ^* {  R. G& r6 O- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
4 u1 h! W0 g: W9 z3 k1 \9 C; {- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
+ R4 l" N. `% ~- Work out Weekly Sales Report
6 V8 ~) l2 b) Q) o  {- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
' }- U! R" v! X7 S- Update system with Shipping information at order level
) E/ K( \) {3 y! y! ]- o' M# U- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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