Hape International Inc.

33118188

9 U8 a' \/ B3 |. Z0 N9 v- ^
- f$ {# p  S+ q% t; mPosition: Hape Order Processing & Logistic & Inventory Coordinator
$ [8 \$ k+ z9 C6 ^
Type: Full Time

Company Address:
0 n5 R: A0 k) G. ?9 G
HaPe International Inc
9 W0 n8 j% r! I" f  _199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
$ z% ?" h0 }- D! q* F$ k
Job Description
+ v/ U9 h1 g, v$ C2 V" _
Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
! t: w/ v4 v! q' J: @- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
& N3 m; F1 ^' L8 O5 X& ]- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
! k" Q) Y0 k5 o4 k& n- Bilingual in Mandarin and English is required

9 n, `. j, I: o" WJob Duties:

I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
: u" V8 d2 _9 m% {0 B- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
* E: _' w' ~! u9 `, I5 \" F- Monitoring shipments, costs, timelines, and productivity.
, `# C4 y( u8 p- G8 y# ~3 S" P- Addressing and resolving shipment and inventory issues independently
" g5 O! d8 j" [9 j6 i7 @: f' I- Submit ASN and invoice on Customer Portal in Time Manner.
; ?; \/ |* Y2 F8 O0 {" \- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
/ }* ]- f# a  L3 h7 v- Check Customer credit and fill backorders accordingly
; `2 O& U: r+ H. X1 g- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
9 T. G: b9 Q, N* j7 m- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
6 M! j( s: H" ?: E6 A3 m+ M
) {3 H) l" ]8 I8 i- B0 ?II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
' t% D  h( \7 H2 w4 M- Analyzing and optimizing logistical procedures
, X3 J) h( r) |% b- C- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 P% d9 F- n4 g0 `# V4 P- Collect scorecard metrics and ensure to persuade changes with suppliers.
- h$ F; l2 V0 {- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
% ]6 e8 V! l7 d: Y. m- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
8 I9 W5 ?2 k  D4 r; F* h
5 M) P6 {' \. }; EIII.        Others:
5 a+ b8 j( y2 @  B" {! I7 T0 ^+ m
- Respond to customer & Internal team’s inquiries and ability to solve problems
# x$ y* j$ y0 t9 ~% S- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
2 J+ U0 _" m2 [) p1 h- Work out Sales or Inventory related Reports on Monthly Basis or others as required
2 Q4 C& r7 Y+ d% B/ O- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
; z, N: g- g% O2 J- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
7 a6 W- i7 B0 s& v* H* G: s
6 [/ Z4 N% O/ P2 D4 F( WPlease submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up