Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

+ x* u9 z2 L& z$ fType: Full Time

% {. K5 M8 s# V% z/ }1 n4 JCompany Address:

  r) h* l: u+ w/ p* FHaPe International Inc
199 Pembina Road – 2nd Floor
' }/ {" O# F$ p" S4 HSherwood Park, AB
T8H 2W8
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Job Description
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+ a) X! a; z9 `* s4 w0 a( FRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
" S8 j# ~! T7 @! m' e0 j- Must be detail oriented with the ability to multi-task and strong time management skills
4 r( ~, L4 B4 r# Z% l0 Y- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
2 I$ r* A1 y7 O- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
7 s: `1 y# ^) @- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
+ Z8 R2 X' }7 `  K* G7 D- Could handle high pressure work and cold calls.
/ G$ T% u7 x' V2 D1 Z0 M! D( @- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
/ l  L. c" h6 N- Overtime may be require during Oct – Dec busy season.
/ C9 ?7 ]6 K, _6 K' A- Bilingual in Mandarin and English is required

Job Duties:
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# v. K8 Y* @: L" wI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
7 m3 [! D. M4 Q* q7 s- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
, n, b  w: Q! \2 U1 U; `- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
0 F2 E; r* `" D) O3 j9 ^8 L- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
0 h# d5 c, Q2 q$ {  |- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
0 M  N2 W9 z+ L6 P, p- I# c! ^- A- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
% t: ?3 k$ h+ a- F& L3 R9 Z- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
' j; _* c7 ^4 u; R7 X/ w0 y- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
& F2 g  x" @; {% \" ?7 V* n  W- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
7 a  K2 a! M5 j. P' B% E- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
# Z: _  o9 U; S7 q( ~2 P" |- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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! D0 O% Q  X) W& {III.        Others:
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: ?* T; x! b8 P# f3 M- Respond to customer & Internal team’s inquiries and ability to solve problems
; D4 h/ d- f9 H: ?/ R" }5 ]* q+ V0 w- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
  v0 k& K2 |8 p7 Y% K6 X: }- Work out Sales or Inventory related Reports on Monthly Basis or others as required
. ]5 j- ?- a; d% p$ F$ c- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
" A+ m8 G! o+ t# B- Assist Auditing’s request for Order Processing related procedures
, h- j, D; J8 L$ ~: ~& o# ^- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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