汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English

岗位名称：客服代表
- g* ^( n$ u3 f; ]$ d企业名称：加拿大汇丰银行
+ R& h4 V! O3 u- e! }8 [' M1 O) @工作地点：加拿大多伦多
语言要求：英语
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3 P6 o+ K) S( |& ?; Q2 L! \0 \How To Apply
' Y+ }2 c/ g3 k" A: fHSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
, O& n7 S  Q; U1 a  `5 k2 u不接受电话或者邮件申请，点击以上链接申请。
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/ [! m8 L3 z+ lKnowledge & Experience / Qualifications:
9 A$ s& y( e- v6 h8 L9 g- Secondary school graduate
% B4 s5 }# R; H* d4 g# R- Minimum 6 months experience in a related role.
7 g5 }6 E8 Q0 Y( x4 f3 U) N- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
$ ]7 l# i) }4 t+ r/ v+ o4 L- Ability to learn and operate new software and technology.
* L/ s! d# {6 K+ p. X% w. t8 v- Detailed orientated with good time management and organizational skills.
+ Y5 w) ?3 C7 l$ W/ r( Z7 A- Ability to multi-task, and work independently.
' U9 j% d9 a1 m6 P6 \9 ^7 C- Professional appearance and attitude.
! J0 q. J3 l7 a' d- Previous customer service/banking industry experience an asset.
! j  N# c+ ~* j4 J+ U. Z- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
  Y! a# |2 u0 E8 v- Some experience with conflict resolution required.
% p' P! g: E& \- ?3 H: Z5 F- Cantonese and Mandarin language skills an asset.