汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
8 i% n+ I) Q3 p7 b$ DWorking Location：Canada-Ontario-Toronto
Language: English
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岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语
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4 d1 a  `& G" R3 k, a  B) G: VHow To Apply
5 O7 ]  ^4 u6 h- Q3 `+ yHSBC only accepts the official application via the following link.
. Y) D/ r' w* R) A点击申请-Click here to apply
4 K, ]5 [5 g$ W4 m; l1 f' ^7 o如何申请
; i6 k, }. g7 M4 R3 o3 y8 sHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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* `1 q, r0 \! I- C5 L6 J- k* B9 NKnowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
& q. J2 O& S2 P3 b" R& O9 g2 J- Team player and development minded.
  L5 X! ~9 s# H- Strong communication (verbal and written), customer service, and interpersonal skills.
! F7 A; \7 Y1 m' L+ t- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
, s1 d& s, y( t" T. X- Ability to multi-task, and work independently.
- O( y" |# s5 G, d) X; C1 Z  W- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
5 O# Q1 l6 v( k  h# n$ w$ O/ T" s- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.